1/5 L K. 4 years ago on Google
I
would
not
recommend
this
gym
due
to
their
business
practices.
I
have
been
doing
group
kickboxing
classes
for
3
years
and
was
looking
to
do
something
a
little
different
and
challenging.
A
co-worker
told
me
about
Title.
It
was
in
the
vicinity
of
where
I
worked
so
I
gave
it
a
try.
I
went
for
about
a
month
and
decided
to
take
on
one-on-one
training
for
a
challenge.
I
trained
for
10
classes
and
decided
to
continue.
I
paid
my
personal
trainer
at
Title
in
advance
for
30
classes.
Unfortunately,
the
trainer
was
no
longer
an
employee
by
my
second
class
into
my
30
classes.
The
business
(I
assume
the
manager
or
owner)
told
me
they
would
get
me
another
trainer
and
honor
the
30
classes
I
paid
for.
Two
months
later
and
still
silence.
On
top
of
that
they
charged
me
for
classes
while
I
was
doing
personal
training
and
not
going
to
classes.
Which
I
did
not
receive
a
refund
for.
There
were
no
stipulations
that
if
your
trainer
is
no
longer
and
employee
with
the
company
your
service
would
be
null.
I
don’t
know
what
happened
with
the
trainer
and
I
frankly
do
not
care.
I
paid
an
employee
of
Title
to
train
at
their
gym.
In
the
end,
I
am
out
about
$1,000
because
of
their
poor
business
practices.
TO
YOUR
REPLY:
That
trainer
worked
for
YOUR
company.
The
payment
was
made
at
YOUR
gym.
During
YOUR
business
hours.
After
YOUR
trainers
advertised
personal
training.
During
YOUR
classes.
To
the
entire
class.
How
the
gym
handles
payment
was
not
for
me
to
investigate
and
I
trusted
the
instructions
YOUR
employee
gave.
I
was
advised
that
I
would
not
have
to
pay
for
classes
if
I
was
not
attending
and
doing
personal
training.
Again,
by
YOUR
employee.
YOUR
employee
acted
on
behalf
of
Title
Boxing
and
is
ultimately
YOUR
responsibility.
Not
the
customer.
I
texted
back
and
forth
with
your
said
provided
new
trainer.
I
reached
out
to
him
on
Sep
24
and
asked
for
an
update.
I
gave
him
my
availability
and
on
Sep
27
he
stated
he
would
have
a
solution
on
the
following
Monday.
He
never
replied
after
that.
Do
not
make
me
add
a
picture
of
text
history.
Finally,
I
did
indeed
show
you
the
receipt
of
payment
which
specifically
said
“Title
Boxing
Personal
Training–
30
Sessions”.
That
is
why
you
agreed
to
honor
my
training
sessions
to
begin
with.
So,
not
only
are
your
business
practices
poor
you
are
also
dishonest.
Please
do
not
lie.
I
was
going
to
review
your
company
as
poor
and
leave
it
at
that.
Now
I
think
I
will
report
you
to
the
BBB.
Thank
you.
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