If I could I've given this place no stars. I actually found this place through my insurance's website and saw this doctor had a "good" review score via Google. So I found it necessary to post a review of my experience today... My insurance changed, so I had to select a new PCP. After calling several offices, only DiPalma's office said they could schedule an appointment for me within a day's notice. I made the appointment. I came into the office 20 minutes prior to my appointment time, because I knew I would have to fill out new patient paperwork. It is 10:40am, the waiting room was filled with more than 16 people already. Yes, I counted. I signed in. I wasn't given the new patient paperwork until AFTER my appointment time. I brought my paperwork to the desk, they told me to have a seat. After several minutes I was asked for insurance card and co-pay. Why wasn't this done when I brought my paperwork up? Highly disorganized. Then I waited. And waited. And waited. I have now waited over an hour and 20 minutes, even after showing up early... I go to the window and asked for a refund. The clerk says to me "Yeah, well there's always a long wait with Dr. DiPalma." I said, "Well that's the whole point of making an appointment... to avoid long wait times. I shouldn't be waiting this long when I have an appointment." I got my refund and left. Awful. Disorganized. Certainly the last thing you want to deal with when you are feeling ill. I found out as I was leaving that the office usually double books patients at the same time. So it creates a backlog. Save your time, don't go here. I'm irritated I wasted my morning when I could've gone to Urgent Care instead.

Doctor was incredibly knowledgeable and empathetic. Definitely worth my time to go. I really felt valued as a patient and the doctor took the time to answer every question I had. The entire staff was very polite. 10/10 would go again.

This place sucks! You make an appointment and they still make you wait over 3 hours and I was just here for results! The staff just walks back and forth behind the counter the whole time acting like they are doing something and one of the girls was just standing there ! Do not go here !

I don't understand why they lied about waiting time.!!! If they say 4 patients in front of you, they mean 10 patients in front of you.. so be prepared to wait longer time with no friendly staff.... Waste of time and waste of money.!!! You will not leave that place happy..!!!

The best service and in Spanish

They scare you to give you your results so that in the end you pay for nothing

The staff and the doctor were very friendly, everything was perfect.

Went for a follow up, with my appoinment beig at 11am, charge me co pay right away and made me wait 1 hour to check my vitals, just so the doctor can come in give me a prescription, and tell me that i Can be on my way. She didnt asked what was bothering me or way i had come in, she was just trying to get out. After that a pseudo nurse came in and wanted me to sign an order for an EKG, wich is absurd, i went in for a labs follow up!! they are just a joke with out Doctor Di Palma. Never go here!!!

The facility is very clean and organized. The staff members are nice and willing to answer any questions the patient may have. They attend to the patient(s) very quickly and the consultantion is straight to the point.

Today I went to that clinic and they just robbed me.

I recommend it, good service and very friendly staff

I went in because of one specific thing and a few other things, they took soooo long to attend us. we got there at 12 pm and didn't leave until a little after 4 pm. I knew they were going to draw blood so I didn't eat until then. The lady at the front desk was terrible, you could be standing there in front of her trying to ask a question and she will ignore you. But I still decided to give them a second chance and made an appoint for the following week, however, I had to cancel my appointment because i wouldn't be able to make it so called and tried to reschedule and she put me on hold for like 10 minutes and then someone else picked up so i explained my situation and she said just come in from 8-5. Wow. I couldn't believe the customer service from the ladies at the front.

I went to see the DOCTOR (DEPALMA EXELENT DOCTOR ) he referring me to an especialist . The personal keep the paperwork for over 2 months. At the next visit the doctor told about it to the personal, and give me a follow up for 2 weeks. I stop with the woman make the appointment to do it. Actually I called to confirm my appointment and put me on wait 3 times 3 different people for long periods total about 50 minutes, at the end told me I don't have appointment. I had to make appropriate for today at 10:00 , was 11:40 and nothing. I went to the window to talk with the person and ask for my references to the other doctor and I complaining with a guy and a woman came a told me if I don't like the service I can go to others place. The guy told me the woman is the owners daughter.

I had a great experience visiting your medical center quite quick fast Esmeralda made the process very easy and comfortable I enjoyed my visit here

Bad service they only steal your money

Excellent service🚑👍