The waiting time for the lab (blood test and urine) is endless! On average 4 patients in 30 minutes (I have been there many times to get this estimate). While there are always at least 2 nurses... the worst was when I heard them say "oh there's no need to rush today, there's no a lot of people!"

Very good emergency department, very kind and competent staff. Quick support despite the number of people. I just want to say that it's general practitioners who take you to the emergency room. Not a surgeon For a diagnosis on an MRI, trust a surgeon.

Relatively short waiting time compared to CHUV, different waiting rooms which is a good prevention measure for the corona virus. They even have free WiFi

Super friendly staff but don't make an appointment if you have something else to do during the day

had an appointment for a quick test with QR. never received the QR even after asking over the phone. nevertheless this was charge to my insurance.

I brought my daughter to Emergency Pediatrics at Vidy Med this Sunday for gastrointestinal problems, as soon as the nurse saw my daughter in pain, she immediately put her in a wheelchair. The treatments of the nurse and the doctor were tip-top and paid a lot of attention to him, it is incomparable with the children's hospital department or the CHUV emergency department, we are very touched , so Vidy Med deserves 5 stars.

For a first visit to the pediatric emergency room for our 15 month old son, everything went very well. Support and consultation in less than 15 minutes, very professional, efficient, smiling and reassuring staff. :-) THANKS

Professional Incompetence. Not correct, no explanations, magic prescriptions, no feedback. 5 hours of waiting, unlimited times...

C est une loterie. Y a des médecins qu ont auraient envues de dire sortez et d autres,merci....Mais en général ont peux fairent confiances.

4 heures d'attente un lundi après-midi pour voir un pédiatre

I went to the emergency room because I hurt both feet. The doctors were not at all attentive (yet listening to the patient is essential!) Finally I have a fracture in one foot and a sprain in the other, I absolutely cannot put my feet down on the floors; And then they let me go out on crutches... (They took me in a wheelchair to the car and then they left me to worry.) 5 days later I have to go to the house again. a doctor because I can hardly feel my foot anymore. Following this appointment I noticed that at my first appointment they did not provide me with the care correctly, moreover that my cast was not made correctly. In the Épalinges emergency room, the doctors are much more attentive and professional.

Incredibly poor treatment in pediatrics when it comes to COVID testing for children. We were rejected with our children (1,3) because appointments would only be possible with a referral from the pediatrician. We could wait about 2 hours to get the same test as an emergency. Incredible. Offers appointments for children on onedoc.ch without any indication of this. We won't come back here.

Bad understanding between reception and doctors. Excessive waiting time ~2 hours. So that in the end I was told ulula will contact me by email the next day because she couldn't do anything because the imaging center is closed. Something that should have been said from the start.