MGM Café image

MGM Café

Restaurant Bar Italian restaurant Cocktail bar Bistro

😠 This has been one of the worst experiences yet. Never have I felt so much racism and anger towards how I was treated as a customer coming from an Asian background. I’m doing my MBA in Lausanne and this has been the worst experience yet. The restaurant does not give receipts to people who have paid... People often mention great,


Address

Rue du Lac 14, 1007 Lausanne, Switzerland

Website

www.mgm-cafe.ch

Contact

+41 21 616 38 81

Rating on Google Maps

3.90 (439 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Monica M. 2 years ago on Google
    This has been one of the worst experiences yet. Never have I felt so much racism and anger towards how I was treated as a customer coming from an Asian background. I’m doing my MBA in Lausanne and this has been the worst experience yet. The restaurant does not give receipts to people who have paid their bills and they go back to you saying you or your friends didn’t/ haven’t paid the bill. When we told them they did not give any receipts, they just replied to us saying we did not ask for it but still had a distorted account of what was paid and what was not. I even had an experience of a lady shouting at me saying I was a liar, when it was not me missing any payments. They were rude and very unprofessional. It was by far the worst experience In Switzerland, even though I had paid my bill and I was VERY VERY sure all my MBA friends have paid theirs. When I told my friends about this, we all realised this has happened to some of the people in our group. It was not the first time. They overcharged us. They don’t count our orders properly. They have no system in place and they went as far as threatening us to call the cops. Do NOT trust this establishment.
    3 people found this review helpful 👍

  • 4/5 Jadixhi B. 3 years ago on Google
    Food was ok, the lady who took our order very attentive and nice, the place tho looked under construction around the stairs area. Rooftop area was nice and enjoyable
    2 people found this review helpful 👍

  • 5/5 Irène C. 1 year ago on Google
    Top !!
    2 people found this review helpful 👍

  • 4/5 marcel j. 10 months ago on Google
    The food and service are good. Being relative tall the chairs at the terrace are not that comfortable. Still worth having a drink or a bite.
    2 people found this review helpful 👍

  • 5/5 Carlos B. 8 months ago on Google
    Cielo the best Colombia waiters!!! Alejandra y Jorge from PR!!
    2 people found this review helpful 👍

  • 5/5 Ethar 8 months ago on Google
    Nice place runs by an Italian family they are so friendly and warm welcoming ..the food is so delicious we ordered Napoli pizza and a fish dish both are tasty..the prices is a bit high but its worthy .. we’ll come again for sure 👌🏻
    2 people found this review helpful 👍

  • 5/5 Vivek D. 1 year ago on Google
    For a casual bite and drink on the waterfront in the Ouchy neighbourhood, this is an excellent choice. Friendly service and great food and drinks. Very reasonable prices. Highly recommended and I plan to return when I am back in Lausanne!
    1 person found this review helpful 👍

  • 5/5 Lisa F. 4 years ago on Google
    Great food, great location, great prices, great service! Casual and friendly. Bon appetite! 💗
    1 person found this review helpful 👍

  • 1/5 Nitish P. 2 years ago on Google
    Terrible experience, service is poor at best. Staff lacks basic book-keeping skills and has the propensity to overcharge customers, for its own mistakes. Some of us have also experienced rude and racist behavior at the hands of the management. Never going back.
    1 person found this review helpful 👍

  • 5/5 Jane G. 10 months ago on Google
    The food was incredible. Best burger in a long time.
    1 person found this review helpful 👍

  • 5/5 Damien C. 2 years ago on Google
    I like this place for enjoying coffee, beer and food in a casual style bar by the lake side in the center of ouchy! With friends or alone and speak with fellow customers. The staff is friendly and authentic, family style. The burgers are great: better and cheaper than holly cow 😋

  • 5/5 Lisa T. 1 year ago on Google
    Fabulous place. Great atmosphere, fast attentive serving staff and food, and all food was great. Good choice of beers including non-alcoholic.

  • 5/5 shaun e. 1 year ago on Google
    Hidden gem at Ouchy; buckles the trend for overpriced drinks for the area, friendly staff, good quality quick food at great prices.

  • 3/5 Fahad A. 7 months ago on Google
    Nice location and facing the lake, service was good but the food wasn’t as expected. I ordered a cheese burger and it looked great but was served cold specially the buns which felt like they came straight from a fridge and they were not fresh also.


Call +41 21 616 38 81 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery
  • From the business
    • ✓️ Identifies as women-owned

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