We planned to stay 1 night. We reserved the accessible room due to my wife's disability. We would expect an accessible room to be closer to the main entrance. It was closer to a side door which would make it difficult to maneuver with a wheelchair or walker because you have to go through 2 doors in order to get outside. Plus the ramp to the side door is also a regular parking space so that could easily be blocked. As for the accessible room: please check the AC in room 106. The AC would only lower to 66 degrees but did not put out cool air. We both woke up sweating through the night. The toilet paper holder in the bathroom has some rust, the shower chair and floor are both dingy looking (we didn't use for that reason), the shower wand is out of reach for someone in a wheelchair, and the hook for hanging on the back of the door is out of reach for someone in a wheelchair. There is a broken window in the pool area. Public access doors to the pool and stairwell need to be adjusted so they don't slam. It was a noisy night. We felt safe, we felt that our vehicle was safe there were cameras outside and in the halls. Overall, I feel I would not stay again due to the issues and noise. For the price there were more inexpensive options in the area. I do like that the room was clean (used a black light to check the room), we didn't see any bugs, the hotel is smoke free and has a great breakfast as part of your stay Would like to have seen some other hot chocolate options than the marshmallow flavor.

Rooms were comfortable, quiet, and clean. The pool was a HIT with my kids and had tons of room for them to play and for the adults to sit and visit. The pool was heated (unlike other indoor pools that were too cold to swim in). We requested an early check in and the staff did a great job communicating if/when it was available so that we could get the travel-weary kids swimming asap. The lady who checked us in was very kind and motherly and it felt like we'd been friends for a long time. They also helped with special requests like conjoining rooms to safely let our kids play with their cousins and a pack-and-play for our baby. Thanks for a great stay! We will be back any time we come to Lebanon next.

Very nice clean and tidy hotel. Staff very friendly and willing to help. Also very quiet and 15-20minute walk from supermarkets and fast foods. They only need to update breakfast a little bit. Other than that, a very pleasant stay.

Everything was great.. until I ran into the fat blonde Karen working the front desk at 10:10pm on 10-31-23. All of the other staff is extremely friendly and accommodating. But Karen needs an attitude adjustment.. won't be staying here again until she is working where she belongs.. across the street at the truck stop...

Staff was very friendly especially Mayra. She was effecient friendly and professional. Best place to stay near Nashville. Great location between multiple water falls less than an hour to the east and great lively music less than a half hour to the west. Super clean and great price for the size of the rooms. The breakfast was top notch. I would stay here again if in the area