I didn't like the attitude towards clients. Namely, Veronica, a specialist in the customer service department. I bought a one month subscription. Without any warning, the club closed the swimming pool and bath complexes for five days from February 10 to 15. It was very unpleasant. Customer service specialist Veronica said that the club is not going to compensate its clients for the inconvenience. Refers to the fact that we ourselves signed an agreement in which it is written that the club can close part of its zones without warning. Please be careful not to be deceived in your expectations... :(

The staff are illiterate, tactless people. The only thing you are interested in is selling a subscription. And then discourage all desire to visit the club. The trainer may not come to the scheduled group classes at all, because... I collected paid training for this time. No attitude towards customers. Why do people even work there?))) I've been waiting for more than 2 weeks for a refund for my subscription. And they cannot answer my logical questions: when? Don't waste your time and energy on this establishment. There are many good clubs in the area!

This club doesn't have very flexible terms. I come to Moscow for a few weeks a couple of times a year and live nearby. But on the phone they said that now the club does not sell one-time visits and, apparently, they will have to look for something else. It makes no sense to me to buy a card for a year, as well as a subscription for 50 visits per year. The administration is not interested in meeting potential clients halfway.

There are + and - Twice in the last two months there was no yoga at 7 am! I got up at 6 so the coach wouldn't come??? Some kind of disrespect! At the same time, there is an activity in the application. I definitely don’t recommend the children’s subscription! I bought it because of the pool for my child, but they don’t let us into the children’s pool, since there are individual lessons; when I bought the card, they didn’t warn me about this. On Sunday it was 1.5 hours and we were not allowed to swim in the pool! What did I give money for? Because my child will swim in a cold adult pool? A child's subscription costs almost the same as an adult's; children's classes are sometimes canceled because there are not enough children. I definitely don't recommend it!

(Translated by Google) The organization itself, the staff and teachers of the practice are quite appropriate and even higher .... BUT ... The main nuisance in the hygienic culture of visitors (although people are quite good). Many, for unknown reasons, neglect the basic rules of hygiene in public places of this kind. In all, then you need to follow the instructions and signs of administration and do the elementary things: 1-before visiting the water hall, enter the shower room without a swimsuit and wash yourself properly (and not rinse your face and maximum shoulders). And only after that put on a swimsuit and, pozh. - in the pool, jacuzzi, steam room; 2- after the steam room (any), wash off your sweat in the shower (he is nearby) (it is sure to stand out in the steam room and the skin is steamed) and only after that - wp. to the pool, jacuzzi. And so exactly as many times as you go to the steam room. When this is not observed, any desire to plunge into these waters, which these people have visited, disappears ..... At least go away ... the calls of the administration and even personal remarks (extremely rarely and exclusively individually) are at best ignored .... I ask such people (gender, age, degree of beauty and attractiveness and social status do not matter): much more than half of the visitors do not fulfill these simple two points !!! Don't they care that there are so many unwashed and sweaty people in the same water?!? Why is this so? (Original) Сама организация, сотрудники и преподаватели практик- вполне соответствующие и даже выше.... НО... Главная неприятность в гигиенической культуре посетителей (хотя люди вполне хорошие). Очень многие по неизвестным причинам пренебрегают элементарными правилами гигиены в общественных, подобного рода местах. Ва всего то надо следовать инструкциям и знакам адмиристрации и делать элементарное: 1-перед посещением водного зала войти в душевую без купальника и помыться как следует ( а не ополоснуть лицо и максимум-плечи) . И лишь после этого надеть купальник и , пож.- в бассейн, джакузи, парилку; 2- после парилки (любой) смыть в душе ( он рядом) свой пот ( он обязательно в парилке выделяется и кожа распаривается) и только после этого- пож. в бассейн, джакузи. И так ровно столько раз, сколько заходите в парилку. Когда это не соблюдается пропадает всякое желание окунаться в эти воды, которые посетили эти люди..... Хоть уходи... призывы администрации и даже личные замечания ( крайне редко и исключительно индивудуально) в лучшем случае игнорируются.... Спрашиваю у таких людей ( пол , возраст, степень красоты и привлекательности и социальный статус не имеют значения): не выполняет эти простейшие два пункта гораздо большая половина посетителей!!! Неужели их не волнует, что столько немытых и потных в одной с ними воде?!? Почему это так?

It gets better here. I’ve been training at the club for six years, so I have something to compare with. The lockers in the locker room have been updated. Enough space and equipment. The ventilation upsets me; I can’t work out in the gym at +25. Swimming pool, sauna, bathhouse, hammam (currently not working). In the cafe you can have a snack or drink tea. You can get a good massage. There is a children's room. Friendly staff.

(Translated by Google) 5 times unsubscribed from SMS. I called the number and asked. Still go sms constantly. Very annoying. (Original) 5 раз отписывался от смс. Звонил по номеру и просил. По-прежнему идут смски постоянно. Очень раздражает.

(Translated by Google) I have been going to a good fitness club for half a year now, I like everything (Original) Хороший фитнес клуб уже пол года хожу , все нравится

You are simply sick of your newsletters! I moved to the Netherlands two years ago and every time you write to me with a number from Guinea, Africa, etc. It is impossible to contact you except by local number, so I am writing here - remove my number from your database! I have never visited you and I don’t intend to!

So stupid that I blocked the phone number thousands of times, but they send messages to me personally from other sources, I already have to contact the police to get rid of them, it’s some kind of infection, not a fitness club, they can’t calm down in any way, it’s like a virus 🦠 on the phone, even some Tajiks send SMS to me personally, they distribute my phone number personally, this is already an article, pay attention to this!!!! ☝🏻☝🏻☝🏻

(Translated by Google) Super club, I love him very much !!! (Original) Супер клуб, я его очень люблю !!!

(Translated by Google) Friendly and helpful staff. A wide range of sections and classes. But not always men's shower provided with liquid soap. It seems a trifle, but not nice. (Original) Приветливый и внимательный персонал. Широкий ассортимент секций и занятий. Но не всегда мужская душевая обеспечена жидким мылом. Вроде мелочь, а не приятно.

(Translated by Google) Agree with those who do not like music. It's too heavy to listen to more than an hour .......... dyts. Can you pick something more neutral? And more info for parents: do not accept payment for children after 21 hours. Reason: according to the rules of the club, children cannot stay in it after 21. For some reason, they do not warn about this in advance, but simply refuse to do so. (Original) Согласна с теми, кому не нравится музыка. Тяжеловато больше часа слушать дыцдыцдыц..........дыц. Можно подобрать что-то более нейтральное? И ещё инфо для родителей: оплату за детей после 21 часа не принимают. Причина: по правилам клуба дети не могут находиться в нём после 21. Почему-то об этом не предупреждают заранее, а просто отказывают по факту.

(Translated by Google) I go to this hall for about two months. Good atmosphere, the room is spacious. A big plus for me was the pool. Visited three times, very much. Female administrators are always nice and smiling, can easily lift your spirits. (Original) В данный зал хожу около двух месяцев. Хорошая атмосфера, зал просторный. Немаленьким плюсом для меня стал бассейн. Посетил три раза, очень понравилось. Девушки-администраторы всегда приятные и улыбчивые, могут запросто поднять настроение.

(Translated by Google) Coaches and staff are good. But the general feeling is that in household matters or management something is a bit not that. Rather, I recommend. (Original) Тренера и сотрудники хорошие. Но общее ощущение, что в бытовых вопросах или управлении что-то немного не то. Скорее рекомендую.

(Translated by Google) Nice club. But the constantly screaming Music in the hall is very annoying. Apparently one of the coaches is a fan of cheap club music, that even after a request to make it quieter, he still cuts it in full) I hope the administration read (Original) Хороший клуб. Но очень напрягает постоянно орущая Музыка в зале. Видимо кто-то из тренеров любитель дешёвой клубной музыки, что даже после просьбы сделать потише всеравно врубает на полную) надеюсь администрация читает

(Translated by Google) In general, the impression of fitness is positive. But there are nuances that spoil the impression somewhat. The little things. For example, three weeks can not issue a membership card. It is completely not clear what is in the way. The simulators are a little tired. Like showers. (Original) В целом впечатление от фитнеса положительное. Но есть нюансы которые нЕсколько портят впечатление. Мелочи. Например три недели не могут выдать членскую карточку. Совершенно не ясно что мешает. Тренажёры несколько уставшие. Как и душевые.

(Translated by Google) Previously, the club was recommended to everyone, BUT !!! Only the coaches are cool there! The management of the club seems to be from the 90s, instead of adequate relationships everywhere they are trying to snatch profit. Employees are rude, hang up, refuse to provide a copy of the contract. I used to visit because the location was convenient and I put up with the stench in the showers, shabby towels, cockroaches running past, aggressive advertising for additional services, dirt in the halls, but when I decided to terminate the contract and asked for a refund, it turned out that the "freeze" would not be a freeze and for this time must be paid, and for the period during which the club was closed (the period of the pandemic), one must also pay ... But the coaching staff is just fire) good impressions were left only about the coaches of the martial arts and crossfit zones. (Original) Ранее всем рекомендовала клуб, НО!!! Классные там только тренеры! Руководство клуба как-будто из 90-х, вместо адекватных взаимоотношений везде пытаются урвать выгоду. Сотрудники хамят, бросают трубки, отказываются предоставить копию договора. Раньше посещала, т.к. было удобно расположение и я мирилась с вонью в душевых, потрёпанными полотенцами, пробегающими мимо тараканами, агрессивной рекламой доп услуг, грязью в залах, но когда решила расторгнуть договор и попросила вернуть денежные средства, оказалось что и "заморозка" не будет являться заморозкой и за это время необходимо платить, и за период в который клуб был закрыт (период пандемии) тоже надо платить... Но тренерский состав просто огонь) хорошие впечатления остались только о тренерах зоны единоборств и кроссфита.

Super 👌

Great

there is no service, Anything may not work, for example, a whole hall of treadmills and it doesn’t matter that the subscriptions continue to be valid. sales manager Anatoly is incompetent and rude to the clients of his colleagues, in general, almost all sales managers are rude

I went for a month three years ago, while on a business trip in Moscow. And for the fourth year now I have been receiving annoying spam from different phones. By SMS phone and WhatsApp. We've had enough already.

(Translated by Google) Here someone has already written about the atmosphere, I support, a very cool working atmosphere, without extremes of pathos and bydlyatstva. The hall is steep, big. And thanks to the guys in the sales department, you do not just sell cards, you also help with knowledge and are generally very attentive! As I promised you, I am writing a review, the first month in your club is very satisfied! (Original) Тут уже кто то писал про атмосферу, поддерживаю, очень классная рабочая атмосфера, без крайностей пафоса и быдлятства. Зал крутой, большой. И спасибо ребятам в отделе продаж, вы не просто карты продаете, вы еще и помогаете знаниями и вообще очень внимательны! Как обещал вам, пишу отзыв, первый месяц в вашем клубе - очень доволен!

(Translated by Google) We have been working here for several years. We like the environment and the fitness club does not stop at its development, something is constantly improving and changing in a good way. (Original) Занимаемся тут уже несколько лет. Нам нравится обстановка и фитнес клуб не останавливается на своем развитии, постоянно что-то улучшается и меняется в хорошую сторону.

(Translated by Google) Great fitness club. The purchase of a subscription will receive a massage as a gift. I received today. The massage is super. Did Olesya. Very good masseur. (Original) Отличный фитнес-клуб. Покупателю абонемента в подарок массаж. Я сегодня получил. Массаж супер. Делала Олеся. Очень хороший массажист.

(Translated by Google) There is a children's pool, and a trainer. (Original) Есть детский бассейн, и тренера.

(Translated by Google) I like. There are not many people. For this reason, the entry in the group is also not crowded. The staff are friendly. (Original) Мне нравится. Людей не много. В группу запись по этому тоже не многолюдно. Персонал приветливый.

(Translated by Google) Their sales department is razvodilovo. I called them at the beginning of January - they said the price was 34,000, then an SMS flew in stating that the discounts were 40% from January 19, they called me themselves and said that "oh, well, we told you about the discount." (Original) Отдел продаж у них - разводилово. Звонил им в начале января - сказали цену 34000, потом прилелетела СМС о том, что скидки 40% с 19 января, они мне сами позвонили и сказали, что "ой, ну это мы вам с учётом скидки говорили"

(Translated by Google) I attend yoga classes with coach Viktor Doli at the Fitness Practice club on Komsomolskaya. There is a great atmosphere, professional coaching staff, comfortable yoga rooms, we also liked the sauna and swimming pool. I would like to thank the yoga coach Viktor Dolya for his high professionalism and deep interest in students' achievement of high results. I have been going to his classes for about a year. As a result of the exercises, discomfort in the lower back disappeared, pain in joints disappeared, strength, confidence, flexibility appeared in the body, posture improved, muscles of the whole body were greatly strengthened, I always feel an overcharge of vivacity instead of the previous chronic fatigue and depression. The exercises that I used to do with a squeak, now I do one or two. My inner state has changed for the better, a positive attitude has appeared, now I always have confidence, a good mood, I don’t know whether it’s a coincidence or not, but after these lessons I constantly observe a successful combination of circumstances, and so much positive energy is being filled that she just wants share with everyone around you. I just fly. I have always lacked such a powerful charge of energy. The unique complex of yoga taught by Viktor Dolya, combined with healing practices, gives a powerful positive result and helps me to always be in great shape, physically and emotionally. For me, these classes are, first of all, recovery, healing, excellent mood, support and the highest level of energy. Victor is a highly qualified coach, professional, deep and caring person, mentor and specialist with a capital letter, with an individual approach to everyone present in the classroom. I would like to thank the wonderful “Fitness Practice” club for opening classes with Victor for me. I recommend it to everyone who is looking for a competent and "own" yoga coach. (Original) Посещаю занятия по йоге у тренера Виктора Доли в клубе «Фитнес Практика» на Комсомольской. Здесь отличная атмосфера, профессиональный тренерский коллектив, комфортные залы для йоги, также понравились сауна и бассейн. Хочу поблагодарить тренера по йоге Виктора Долю за высокий профессионализм и глубокую заинтересованность в достижении учащимися высокого результата. Я хожу на его занятия около года. В результате занятий исчез дискомфорт в пояснице, исчезла боль в суставах, в теле появилась сила, уверенность, гибкость, улучшилась осанка, сильно укрепились мышцы всего тела, всегда ощущаю сверх-заряд бодрости вместо прежней хронической усталости и депрессии. Те упражнения, которые я раньше делал со скрипом, теперь делаю на раз-два. В лучшую сторону изменилось моё внутреннее состояние, появился позитивный настрой, теперь со мной всегда уверенность, хорошее настроение, вот не знаю совпадение это или нет, но после этих занятий постоянно наблюдаю удачное стечение обстоятельств, и настолько происходит наполнение положительной энергией, что ей просто хочется делиться со всеми окружающими. Я просто летаю. Такого мощного заряда энергии мне всегда не хватало. Преподаваемый Виктором Долей уникальный комплекс йоги в сочетании с оздоравливающими практиками даёт мощный положительный результат и помогает мне быть всегда в отличной форме, физически и эмоционально. Для меня эти занятия — это прежде всего оздоровление, исцеление, отличное настроение, поддержка и высочайший уровень энергии. Виктор — тренер высокой квалификации, профессионал, глубокий и неравнодушный человек, наставник и специалист с большой буквы, с индивидуальным подходом к каждому присутствующему на занятиях. Благодарю замечательный клуб «Фитнес Практика» за то, что открыл для меня занятия у Виктора. Рекомендую всем, кто ищет грамотного и «своего» тренера по йоге.

(Translated by Google) Great fitness room (Original) Отличный фитнес-зал

(Translated by Google) The hall is located in a semi-basement room, little natural light (Original) Зал находится в полуподвальном помещении, мало естественного света

(Translated by Google) Overall, not bad. But not for this money. There are a lot of people, but there is someone like that. With the simulators everything is ok, but there are already half-broken ones (Original) В целом неплохо. Но не за эти деньги. Народа много, но тут кому как. С тренажерами все ок, но уже имеются полуразбитые

(Translated by Google) Disgusting place, awful stench. Plus constant mailings by SMS and in vatsap, they said that they had unsubscribed, but they continue to spam !!! You don't even need to write an answer that there were no hits! (Original) Отвратительное место, ужасная вонь. Плюс постоянные рассылки по смс и в вацап, сказали что отписали, но продолжают спамить!!! Можете даже не писать ответ, что не было обращений!

Очень хороший клуб. Приятная атмосфера, удобные тренажёры и отзывчивый персонал

(Translated by Google) Nice place, pool, 3 saunas. Fitness (Original) Хорошее место, бассейн, 3 сауны. Фитнесс

(Translated by Google) Norm Everything seems to be there. But often the simulators do not repair for a long time. (Original) Норм. Вроде всё есть. Но часто тренажёры не чинят долго.

(Translated by Google) In our sedentary time! Such a room is very necessary! (Original) В наше сидячие время! Очень нужен такой зал!

(Translated by Google) Non-professional managers with the “everyone should” approach, do not return money upon termination of the contract for the remaining months (Original) Непрофессиональные менеджеры с подходом "мне все должны", не возвращают деньги при расторжении договора за оставшиеся месяцы

(Translated by Google) Good fitness, I go after 21-30, there are few people in the pool and in the gym. Free parking after 19 hours. Rolling a parking card through the reception desk of the club. Khoposhy saunas, khoposhy simulators. There are group classes (Original) Хороший фитнес,хожу после 21-30, народа мало как в бассейне,так и в зале. Бесплатная парковка после 19 часов помое прокатки карточки парковки через ресепшн клуба. Хопошие сауны,хопошие тренажеры. Есть групповые занятия

(Translated by Google) A very decent club from A to Z. I go there for the second year. Cleanliness is everywhere. Good gym equipment. Excellent spa with three saunas, a jacuzzi, a pool. Towels and drinking water are inclusive. And to all this a nice subscription price. I took a share for 30t. For such a service 24 hours a day I think is very democratic. In a word, I recommend (Original) Очень достойный клуб от А до Я.Хожу туда уже второй год.Чистота везде.Хорошие тренажёры.Отличный спа с тремя саунами , джакузи, бассейном.Полотенца и питьевая вода инклюзив.И ко всему этому приятная цена на абонемент.Я брал по акции на год 30т.Для такого сервиса 24 часа в сутки считаю очень демократично.Одним словом-рекомендую

(Translated by Google) Fire fitness room (Original) Огонь фитнес зал

(Translated by Google) How nice it is now to swim in the 25 meter pool with lighting and ONE music) And then Yoga - as always on top. Like this club!) (Original) Как приятно сейчас плавать в 25 метровом бассейне с подсветкой и музыкой ОДНОЙ) А затем Йога - как всегда на высоте. Нравится этот клуб!)

(Translated by Google) Great place, I practice here regularly (Original) Прекрасное место, регулярно здесь занимаюсь

(Translated by Google) Excellent location, price-quality at altitude (Original) Отличное место, цена-качество на высоте

(Translated by Google) Class (Original) Класс

(Translated by Google) Dear administration of the club, recruit ADEQUATE personnel in the sales department. Manager Oksana is not competent on the issues of maps and work of the center. (Original) Уважаемая администрация клуба, набирайте в отдел продаж АДЕКВАТНЫЙ персонал. Менеджер Оксана не компетентна по вопросам карт и работы центра.

(Translated by Google) Great place, great staff (Original) Отличное место, отличный персонал

(Translated by Google) Great fitness club. (Original) Отличный фитнес клуб.

(Translated by Google) There were a lot of people in the evenings (Original) Стало много народу по вечерам

I read reviews that they were changing the terms of the contract before I went to the club, I thought, yes, there can’t be some nonsense with the contract... But everything was confirmed in the worst case scenario. An annual subscription, lack of properly executed documents, changes in conditions, requests for a refund, managers running around from responsibility. I don't recommend it. There are many good clubs with adequate management for the same money.

I purchased a 1.5 year subscription in September 2020 (one year + 6 months as a gift). Now there is a need to re-register the subscription for another person. I previously clarified with the sales department that this can be done. When I came with a new client, it turned out that they could not provide such a service, and another employee made a mistake. When purchasing a subscription, they did not warn about anything like this, and the price was 1.5 times higher than the cost of an annual card without a “gift”. What difference does it make to the club who will attend for the remaining 8 months? I don’t understand. As a result: the club did not make money on the re-registration, I will lose part of the subscription, and the new client will never set foot here again, he said he will find another place. There is no customer focus, I do not recommend anyone to contact this club.

Terrible attitude from managers! We lost the card twice ourselves at the club) first at the reception and then the manager himself) there were three months left in the subscription. I wanted to close the contract due to a move and have to travel far. They say the refund amount is zero) it’s funny and insulting and it’s written in the contract that there is a freeze, the manager says and claimed that it wasn’t there) then he said there was one after he saw what was written down, he was very disappointed) when I bought it, everything wasn’t so interesting)

I attend men's yoga classes at the Praktika fitness club; I specifically visit this club because... It is taught by a unique trainer - Victor Dolya. The classes are always energetic, there is no place for the feeling that you are tired of repeating the same exercise, everything is new every time, time flies by unnoticed, no matter how much we practice. Victor has a teaching system that I have never seen anywhere else; he teaches yoga in the true sense of the word, not just as a set of physical exercises, but as a system, a way of life and thinking. At every lesson we have tea, conversations, you don’t want to leave at all! Victor has enormous talent and experience; on top of that, he is a master in nutrition, a psychologist, a wise man with vast experience! Thank you very much to the fitness club, for this trainer, thank you for the atmosphere of comfort and attention, our group feels at home in the club. Always smiles and a warm attitude. Great club!

Victor works here - a master yogi of the highest qualification!! We met at Kundalini classes. From the very first seconds, I felt totality and power, and after a couple of minutes I felt professionalism and depth of immersion in practice! Following his sensitive recommendations, I was able to completely devote myself to my studies, was able to experience incredible surges of energy and cleansing, and discover previously dormant resources and opportunities within myself! Thanks to his further instructions, it was possible to harmonize relations with my family at home!! Rethink your attitude towards work and get a promotion in position and salary!!! He Feels everyone who comes to his Class! With everyone he will share the Care and Warmth of his huge Heart!! Wisdom and Experience of incredible unique events from your amazing Life!!!

Nice place to take a small rest and have nice training with big peace ))))

Today was the first time, I liked everything!!!!