1/5 Nicole 4 months ago on Google • 18 reviews
Update:
I
eventually
left
after
being
ignored
for
10
mins.
While
I
was
walking
back
to
my
office,
my
coworker
called
wanting
an
explanation
as
well
as
to
what
happened.
A
different
lady
answered
and
told
her
they
would
honor
the
prices
and
that
I
walked
away?
(After
I
stood
there
for
literally
10
mins
in
the
lobby,
actively
being
ignored).
I
walked
back
and
we
paid
for
the
food
since
our
lunch
hour
was
almost
up
and
the
food
was
ready
but
we
all
agreed
that
we
are
not
going
back
and
my
boss
was
right
about
the
terrible
service.
I
appreciate
the
other
lady
remedying
it,
but
the
damage
with
the
first
lady
was
done.
Original
review:
I
come
here
all
the
time
and
today
I
called
in
a
whole
order
for
my
office.
My
boss
warned
me
that
she
had
terrible
customer
service
there
before
a
year
ago,
but
I
reassured
her
that
I
had
a
great
experience
every
time
I
go
now
a
days,
so
my
boss
agreed
to
try
it
again.
The
lady
was
really
short
and
rude
on
the
phone
but
I
didn’t
think
too
much
of
it.
When
I
came
in
to
pick
up
my
order,
the
food
was
ready
and
the
lady
working
there
rang
me
up
and
I
asked
her
why
it
wasn’t
the
lunch
price,
despite
it
being
lunch
hours.
The
lady
said
I
didn’t
specify
and
after
some
back
and
forth
she
told
me
she
refused
to
honor
the
lunch
prices.
I
told
her
I
wanted
to
cancel
my
order
and
order
again,
this
time
with
the
lunch
pricing.
The
lady
aggressively
took
the
food
away,
(yes
she
would
rather
waste
off
of
that
food
than
honor
the
lunch
pricing)
and
proceeded
to
ignore
me
and
then
I
stood
here
while
the
entire
staff
actively
ignored
me.
I
wasn't
rude
or
loud,
the
situation
just
didn't
make
sense.
Terrible
customer
service,
I’m
sad
because
I
go
there
for
lunch
often,
the
food
is
pretty
good
and
my
office
is
around
the
corner,
but
their
refusal
to
honor
their
own
lunch
pricing
during
lunch
honors
is
a
wonderful
way
to
lose
my
entire
office
as
customers.