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Maple Ridge Family Dental

Dentist Dental clinic Cosmetic dentist Orthodontist Pediatric dentist Emergency dental service Oral surgeon Dental implants provider Endodontist Denture care center

One of the Most Reviewed Orthodontists in London


Address

1657 Dundas St #1, London, ON N5W 3C6, Canada

Website

mapleridgefamilydental.com

Contact

+1 226-490-3683

Rating on Google Maps

4.40 (404 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 4 pm
  • Sunday: 10 am to 3 pm
  • Monday: (Family Day Canada), 9 am to 6 pm, Hours might differ
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: told (8) office (8) staff (8) cleaning (7) Maple (7) Ridge (7) dentist (6) appointment (6) procedure (6) specialist (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Flat E. 9 months ago on Google
    One and only time I’ll be in there. This is a Mickey Mouse outfit technology wise and the manager is rude and entitled. Be prepared to pay nearly $200 for the initial appoint if you have an x-Ray and all that money is “earned” by then in about 10-15 mins. I told them the problem and what I needed done. They insisted they do this and that and didn’t take the x-ray properly so wanted to do another radiation shot through my head while trying to force the plastic piece into my mouth regardless as too how many times I told them it don’t fit stop showing me with it . i’ve been to many dentist office before and no issue like this
    2 people found this review helpful 👍

  • 5/5 Janice Wing C. 5 months ago on Google • 21 reviews
    I would highly recommend this practice to anyone. The staff are always accommodating and very friendly. We have been a patients here for a number of years back to when it was Dove Dental. I can't imagine going anywhere else unless the practice closed.

  • 5/5 Sho J. 5 months ago on Google • 20 reviews
    Ive had nothing but great experiences here. I'm terrified of the dentist, and I've been treated so kindly by every staff member at maple ridge. My whole family has switched to this office, I would highly recommend their services! The staff here are simply lovely!

  • 5/5 T N. 6 months ago on Google • 14 reviews
    Been going here for 2 years now and I've NEVER been unsatisfied with my visit. Until today. I had to reschedule my cleaning appointment but when I called I specifically requested that it be with my SAME hygienist. The reception insisted that it was. When I went in for my appointment today I was greeted by a new person. I didn't think anything of it and that I wouldn't be disappointed but I was wrong. Throughout the whole cleaning never once did the hygienist rinse my mouth with water. I was constantly swallowing my own blood and saliva. After my polish and clean she didn't not have the audacity to even ask if I'd like a further rinse, my mouth was so gritty it was disgusting. And to finish it off, what cleaning appointment doesn't finish off with a floss ??? She didn't even give me a flossing. My experience today was the worse I ever had. I went in for a cleaning and came out feeling worse then when I went it. I know it's not everyone I just hope that I don't get booked with the wrong person again. Especially when I stated clearly MY SAME hygienist. Update on the situation, maple ridge called me back as they said they would and offered another cleaning free of charge. Which I really appreciate. Thank you for your great customer service

  • 5/5 Jenn M. 4 months ago on Google • 6 reviews
    Fantastic caring staff. They’ve treated my whole family with amazing compassion. Thank you for everything over the years. - sincerely a bunch of nervous Nellie’s

  • 5/5 Mariana V. 4 months ago on Google • 6 reviews
    All the staff were very friendly from the moment I entered. The dentist was super kind to my son, she always asked him if he was okay. she is super professional. They always explain all to me very clearly. Everything is super clean, they are punctual. I love it. The best experience.

  • 1/5 Jason T. 4 months ago on Google • 4 reviews
    Almost killed me in 2019 when I went in for tooth extraction under anaesthetia. I call the morning of saying I have a cold and I'm unsure if I should come in. Receptionist tells me to just pop a cold medicine and come in anyway without consulting anyone. Anesthesiologist ignored all my questions and just kept saying "you will be fine." I'm taken into the back, put under, and immediately aspirated on my own vomit due to the staff not communicating with eachother effectively. They tried to suction it out unsuccessfully, called 911 and I ended up in hospital and later got aspiration pneumonia. Anathesioligist sends a long email blaming it all on me, assuming it must have been because I "ignored the pre-surgery instructions to not eat" which I followed EXACTLY what they told me as I have high anxiety and was already worried something bad would happen.

  • 5/5 Eddie M. 7 months ago on Google
    Friendly helpful and very informative. Honestly don't want to go to the dentists for anything, but when there everyone was very nice and helpful. Thank you for a great experience.

  • 5/5 Michelle M. 9 months ago on Google
    Knowledgeable and accomodating staff. Clean and organized office. I had my first dental cleaning with them and Nathalie was the dental hygienist and it was not painful. Definitely our new family dental clinic :)

  • 5/5 alex h. 10 months ago on Google
    Super professional and kind. I was given thorough, easy to understand information in regards to what was happening with my dental health and what work they were going to be performing. It’s not always easy to find a quality dental office so I think I will be staying here.

  • 5/5 ZAC S. 8 months ago on Google
    Aside from the two dentist that fix my teeth (that are very caring and skilled), my biggest pro for this place is that they allow you to rebook or reschedule anytime all the time if need be. I once called in a few hours before to cancel and they treated me with respect and did it for me right away. I have never been punished or evicted from the dentistry because I couldn't call ahead of time as far back as 48 hours. I told them I have Crohn's disease and my ride also has to reschedule on me as well and they are totally cool with it. I used to attend SANTE DENTAL down Highbury ave. Those guys dropped me after 2 reschedules I had to do cuz it was less than a day in advanced - I had told them before I signed up that I was sick and my flare ups are unpredictable so I may have to call in suddenly rite before the appointment and they acted cool, but clearly..... were not. Don't ever go there. They also over charge and charge you for stuff you don't need just to milk your insurance benefits to the max!. I know this cu my whole family goes there. I've mentioned Maple Ridge to them and my mom is switching soon. Maple Ridge rocks and you should definitely go there.

  • 5/5 Britt L. 10 months ago on Google
    I've been using Maple Ridge since it was Dove Dental years back. The staff are very kind and friendly and they're are very good with children. My son is 5 and was terrified to go for his first cleaning, but they were amazing and he did great! I Definitely recommend this Dental office! 10 out of 10!!

  • 5/5 Jackie H. 8 months ago on Google
    Great experience!!! The fact that I booked my appointment early in the morning (because its an emergency), they accommodated me immediately. The examination and the tooth extraction procedure is amazing. Highly recommended😊😊😊

  • 1/5 Jenni H. 9 months ago on Google • 2 reviews
    The dentist broke the root canal file off in my gums. She immediately put a temporary filling in and told me I’d have to come back to see a specialist because she was leaving for Baghdad. I done was taken out to the front where I was made another appointment for a Monday because their specialist only works Mondays. Unfortunately, due to other commitments I had to reschedule a few Mondbut Dr. Zeinab Hasan finally did go in three weeks later. Sat in the chair and then was told by the so-called specialist, but I should be going to see a a specialist, not him. After some serious confusion. I was again escorted to the front, where some lady who was very dismissive and frankly, not a nice person informed me that there is no way I would’ve been told that this guy was a specialist, and that he was only going to try and remove the tool. Either way I was referred to a specialist who doesn’t take my benefits. And I would have to pay upfront either way. I was quoted $497. 00 For a consultation fee which I guess included an image as well. And then I was quoted an additional $3067.00 to have the procedure done which would be basically be a tool retrieval and a proper root canal. I reached out to Maple Ridge Family dentistry to ask if they would at least cover half the cost of the procedure as this was in no way my fault at all and me even offering to pay half of the procedure is completely unfair. Either way my request was denied. They are refusing to pay anything but they did offer to extract my tooth. For me I’m not sure if that would’ve been an extra fee or not. So patient be aware of what you’re signing and that they will not on up to their mistakes nor try to rectify them in anyway. Very poor customer service I 100% do not recommend a Maple Ridge Family dentistry on Dundas Street in London ON - Dr
    2 people found this review helpful 👍

  • 5/5 timothy d. 4 months ago on Google • 2 reviews
    I honestly don’t know where to start. As I come in to the office I’m always greeted with amazing professionalism. When I sit down with the dentist she always makes sure I’m comfortable as I have bad anxiety issues when it comes to needles. And throughout the entire process they know how to keep the anxiety at ease. I would HIGHLY RECOMMEND this office if you have issues dealing with needles, they make sure you’re 100% comfortable during the entire procedure. Your compassion towards your patients is awesome. Thank you so much for your service if I could give more stars I would. I appreciate you all at this office. Always a pleasure. Thanks again

  • 5/5 Tommy W. 4 months ago on Google • 2 reviews
    The Dental Assistant was Amazing! I walked in there a ball of anxiety and by the time I seen the Dentist, I was calm and confident. I'd say if your scared of the Dentist go to Maple Ridge! They'll listen to your concerns and actually care about they're patients!

  • 5/5 Kristina M. 5 months ago on Google • 1 review
    Maple Ridge Dental has a welcoming atmosphere. The ladies at the front counter are always curious, pleasant and friendly. The dentists, when doing a procedure always ask if I am o.k., and I like that, not that I like being tortured, but it makes the experience a little less like that.


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