Extremely poor value for money. My work paid £275 per night for a room that it is incredibly tiny and does not come with simple amenities that other budget hotels come with, including toothpaste, face wash, iron, ironing board or even a simple Breakfast for this price. It is a glorified hotel with nothing to show for. I have had much better experience staying at budge hotels paying half the price.

We stayed last night for the first time. The first thing we noticed was how busy the hotel was but I don’t think all of the people sat at laptops were guests, more like uni students or young adults working. So much so, there was very little room for paying guests to take a seat and enjoy a drink. We were greeted a reception but a lovely young woman who gave us the key to our room. Once we arrived in our room, there was a thoughtful card on the table offering us two free drinks as our stay was a wedding gift as well as trip the the theatre - it’s just a shame there was never room in the bar to get a drink. The rooms were small but cosy with all the amenities we needed. There was a small leak in our bathroom but nothing to worry about. The beds were comfortable but, I would have thought that at £200 a night, there would have been more than 1 pillow each on the bed. We came downstairs around 10.15am and noticed the lobby/bar was packed already with a sea of laptops and we guessed perhaps these people were making use of the free WiFi as very few were drinking or eating, in fact, most of these people didn’t seem to be spending a penny which although we don’t begrudge, it’s a shame there’s no room for paying guests to sit in the lobby as it’s full of students/workers without so much as a coffee. We enjoyed a lovely, hearty breakfast this morning and were served by a lovely, polite waiter. Service was very prompt and the food cooked to perfection. There are good and bad points at this hotel but to be honest, for where it is and it’s surroundings, we probably are unlikely to visit again. For the cost of £200 a night, we would have at least expected to be able to have a seat in the lobby or enjoy the drink we had been gifted - instead, we left without enjoying the kind and unexpected gesture.

Form over function. Not a 4-star hotel. The standard room is unbelievably small - I could barely open my luggage. There is virtually no storage in the room - and the little that there is, is occupied by various useless decorative objects. We had to ask for hand soap, as none was provided in our room. There are no standard amenities you would expect to find at a 4-star hotel (or even 2 and 3 star hotels, to be honest): hand soap, robes, ironing board, lotion, etc. The two outlets that are in the room are hard to find, and require a good deal of acrobatics to access. Only one of the two elevators were working, and was extremely slow. The mattresses are super thin and really uncomfortable. The hotel lobby is almost always filled with non-guests, making it virtually impossible to find a place to sit, at any hour of the day. Overall, the it's clear that "vibe" of this place takes way more precedence than guest comfort. It's a perfect and unfortunate example of form over function - standard amenities and comforts are sacrificed for the aesthetic. As a designer who appreciates good design, I'll admit that it *looked* very nice - but was extremely uncomfortable and inconvenient at almost every touchpoint. Really disappointed, especially for what we paid for it. The location is the only saving grace - but with lots of other hotels in that area - I'd highly recommend looking elsewhere.

I’ve come here a few times and always surprised by the explicit difference in service / friendliness of the staff of white guests v guests of the global majority. You can feel it and see it around you. Some serious training and education needs to be given to its staff - especially those that serve the lobby / breakfast area. It’s more surprising given the hotel is in fact owned by someone of Indian origin too which makes the treatment seem even more ridiculous - I wonder how many of the staff are actually aware of this.

Good breakfast. Room a bit cluttered for my liking. Too much going on. My boss had a big problem trying to get gifts into the room and they missed two of the team. Especially as a paid £5 service charge per gift! The bar was very busy and the staff behind not very helpful although someone did find us a table which was appreciated. The corner of the bar was very warm. We used the meeting rooms during the day which I would recommend. The member of the team was super helpful and friendly.

Great bar area and restaurant. We only popped in for drinks. Location and setting is very nice. Classic cocktails along with signature creations. Bar staff very attentive and explained the drinks well. We did not stay in the rooms so can't comment.

Amazing location, around the corner from Covent Garden and 7 Dials as well as the tube which can get you anywhere in the city. The staff were very friendly and the service was great. My favourite part besides the cool boutique decor was how comfy the bed was! The best hotel bed I've ever slept on. My girlfriend and I stayed in the Cosy Up room, which was still a little small for our liking, but overall a great stay.

Superb location to tour London - only a 2 minute walk from tube station but centrally located where you can walk to all the hot spots. At first I thought I would be dissuaded by the high activity in the hotel lobby but came to enjoy it! Great bar staff. Rooms are well appointed and spotlessly clean. Showers are like standing under a waterfall with exceptional products. So good I had to buy some to take home. Please Hox shop - start shipping the states. Phoebe at the front desk made this stay shine - epitome of excellent hospitality and made our stay top not and accommodated us to make our visit that much more comfortable especially on check out day. She’s a gem to the establishment! Bravo. Well done. Will be back during our next stay in London.

I had an amazing lunch at the Hoxton Holborn! Not only was the food incredible but the vibe and decor were on point too. Grabbed a cozy booth on the right and instantly felt at home. The place has such a cool vibe – trendy but laid-back, with just the right amount of ambiance. Big thanks to Isabella for taking care of me. She found me a spot and recommended the most amazing sticky toffee dessert. It was seriously drool-worthy! Already counting down the days until I can go back for more delicious food and awesome vibes.

The rooms are decent. The location is great. I was personally annoyed by the lounge. People on laptops that are likely not hotel guests are allowed to sit in the lounge for hours on end. There is never an place to sit. On a quiet Sunday morning, my partner and I, who WERE hotel guests were kicked out of the lounge after sitting there for 10 minutes because we had coffees and breakfast sandwiches from Pret. It's a hotel lounge! Doesn't seem right to me that hotel guests can be kicked out of the lounge for doing nothing wrong.

Drinks only - was a bit disappointed with the service and watery cocktail. Greeted by a lovely host, we were sat in the window and told our order would be taken but no one showed for up to 15 minutes. When we got round to getting some service we ordered two cocktails and the bill. Partners drink was good- mine not so much! Interior is a great mix of hotel/workspace/relaxation and looks inviting and appealing. Would like to go again but maybe not in a rush when the area has so many good offerings. Saying that, it’s always busy and has a nice vibe.

This hotel is a vibe and it’s everything you want to feel while you’re in London. The lobby is a coworking space, lunch spot, cafe/drinks so you have the constant bustle and style of London as soon as you walk in. The rooms are on the smaller side but very chic and functional. The food and drinks are great as well! Will definitely stay here again.

I'm posting here as a person who has worked here as a runner. I work through an agency. Went for a shift for 7 hours that was offered to me by them in the first place. They cut my shift short by 3 hours just because they "weren't busy". Then why offer a 7 hour shift in the first place? It takes me 10 pounds just to get there and had it only been a 4 hour shift I would've never taken it in the first place. Every hospitality management has to take a risk on whether they'd be busy or not. But that doesn't mean you get to exploit your employees' time and money as you wish. On explaining this to the manager he was just completely inconsiderate about this. It's sad to see a 4 star hotel have such a good such service standards, but only towards the people who pay them, not the people they pay. It's quite shameful to be honest, to have witnessed such cheap behaviour from a highly regarded organization.

We upgraded to a bigger room and the size was great, had plenty of room and the design made well use of the space, like a drawer at the foot of the bed. The rain shower was very low pressure and made a loud noise when in use, temp was colder than with the handheld sprayer. The hairdryer was a nice surprise, a salon-quality Elchim powerhouse! The rooms were quiet and the bed and pillows were very comfortable. The food we had in the restaurant was really good, the service was good but a little slow by American standards. We watched in awe of a waitress that was really doing a great job with her tables, she just didn't happen to be our server. The location couldn't have been better. Very close to the Holborn stop and a straight shot to and room the airport on the Piccadilly line and easy to access other parts of London from the central line. I would say my biggest disappointment as a hotel guest was it was impossible to enjoy the lobby with all the tables and chairs occupied by individuals working remotely in large groups. I'm sure it's a great place to work with the cafe, bar, and restaurant but the lobby was very loud and crowded until 1pm every night but Sunday. Maybe when covid office restrictions change the lobby will be available for guests vs working professionals... that's really my biggest complaint but nothing stated here would keep me from staying at this location again. I'd book again in a heartbeat. :)

Great experience from start to finish! When I arrived I was greeted and checked in by Elena who was so welcoming, nothing was a problem! Dining/Drinks experience was incredible! I was looked after by Yasin on more than one occasion who was brilliant! Would highly recommend. Looking forward to returning soon.

Lovely evening dinner for both of us. Fantastic service, food, drinks and atmosphere. One of our favourite places to pop into when near one of their locations. So much more than just a top notch hotel.

Amazing hotel with a very convincing stab at fine dining in the restaurant (I personally love the whole menu except for market fish, which is just OK). The lobby hosts an amazing bar with extremely creative cocktails. The service is amazing too! I made a custom order in my last visit and Ricardo ensured that everything was made to the dot. I genuinely consider Hoxton's the best space in central London.

Convenient location but the hotel design and the rooms are way below other Hoxton standards. At this price range you can find much nicer boutique hotels. Don’t book : if you’re in London for leisure and are looking for a cute hotel. Do book : if you’re visiting for work and have to be central.

Just checked in this afternoon and was surprised by the size and maintenance of the room. It is small and awkwardly laid out. We needed an extra blanket and called to get one. The staff member was grumpy and impatient and we never got it after a 45min wait. I had to eventually come down to the front desk to ask in person. The receptionist was unapologetic and dismissive. I finally asked them to get the blanket while I waited at the front desk. First time crossed the pond to the UK. Is it what a 4-star hotel supposed to look like here? First morning update: we have breakfasts with our room and were told that we could call to get it delivered. No one ever picked up this morning. This hotel is definitely not a 4-star caliber. First morning update 2: hmm, it’s getting more interesting now. The room service called back and said to bring the breakfast to the room. Lo and behold, the “free breakfast “ came with a bill. Will have to deal with the front desk again….

I spent the day working from the restaurant/ cafe last Friday and the lovely beautiful lady on reception wearing the red jacket was so attentive. So pleasant and welcoming as well a the staff at the bar! Thank you for the lovely experience I will be back !

The hotel is fun with a great vibe. The rooms are simple and comfortable, although a little small. Can’t say enough about how lovely Ricardo is, a server in the lobby bar. He elevated the whole experience and was a warm and attentive server.

The Hoxton, Holborn provided me everything I needed on my London trip. The room was cute, cozy and decorated with character. The blackout curtains were great to help sleep away the jet lag. The hotel is centrally located, with plenty to do within walking distance. It’s also very close to the Holborn tube station. The real highlight of the hotel though was the bar. The bartender Charlie was outstanding. His drinks were delicious and he was incredibly friendly and personable. I highly recommend this hotel and its bar for your next London trip.

Great hotel - we've returned many times. Comfortable bed, cosy room, super quiet when you're on an upper floor (despite being right in the heart of London, we couldn't hear a thing outside of the room!). Friendly check-in and they're always very happy to store luggage. Super walk-able to Covent Garden. Good breakfast available. Really nice space on the ground floor for drinks etc. before / after you go out!

We loved our stay with New Year’s, Lara from the reception and Ola made our stay extra memorable by going above and beyond in their service. We loved how personal it was too ✨ Location is a 10/10 and the hotel offers everything you need!

So, this review is a little hard to write. When i stayed in the Hoxton, Shorditch a while back it was great, so decided to go up to London to see the Fireworks and stay central ...We obviously paid over the normal price for the time of year and they said that they had upgraded us bit the rooms where very very small, no normal things you would have in your room like body lotion, cotton wool pads and cotton buds etc, you know, the things that you don't purposely pack because you are staying in a decent hotel... We went down to the lounge (The space was underwhelming and just didn't live up to its original hotel ) and there was nowhere to sit on 3 occasions. They obviously didn't cater for the residents wanting not to sit in a very small room when needing some down time. It came to the end of our stay and i settles the bill, my card showed that i had been charged twice. reception reassured me that it was a holding deposit but 2 days in and £700 later i'm still waiting !

Very clean, modern, and hip. People were nice. Nothing bad to say, but a few things to be aware of: the lobby and restaurant are very clubby most nights, so don't expect it to be relaxing from the moment the doors open. The bathrooms are very cool, but getting in the smaller ones can be a bit acrobatic at times.

I have mixed feelings about this hotel. Deco is superb, but there were dusty bunnies on the floor, plus the room is super small. There was no body lotion available in the bathroom which is quite inacceptable for a hotel of this price range. On the service level, I was quite shocked when the employee puffed, showing great exasperation when I asked if I could get back my suitcase from the luggage room because she was busy with something else :(

Reservation was taken by Jake Jenner, he was lovely! Came in for a few pints with some friends. The Brooklyn lager was delicious. Didn't want any big food so we just got some sourdough bread and it absolutely slapped. Haroon and Barbara took care of everything, they were so sweet! The barman made us some experimental super drink consisting of banana and some kind of alcohol. We didn't even ask for them and they ended up on our table, thank you locky!!!

Can't speak highly enough of the staff. From the minute my wife and I checked in we were made welcome. Evening dinner, drinks and breakfast the next morning were brilliant. We stayed the weekend seeing the sights of London and will definitely be going back. Thank you all for making our weekend so special.

This hotel is in a great location and was the perfect starting point to go see all the London sights. The hotel bar is amazing and was the perfect place to have a night cap. We made friends with a bartender Menchie? He was great and provided us with all the local spots to check out. This hotel would be 5/5 if it weren’t for the rooms. We just completed a 3 week holiday and out of the 6 hotels we stayed in, this place had by far the smallest rooms. -Ryan & Amanda

Definitely a vibe of young and hipster. Like other reviews, the lobby is packed filled with nomads on their laptops. It's the strangest occurrence to see so many people remote working in a hotel lobby. There's a LABS across the road (We Work type of place). Aside from lobby, the hotel room is small but comfortable and clean with nice beds. The staff is professional and pleasant, and the food from breakie to dinner was lovely. The location is great in relation to Central London, transportation, and a market+Boots.

This place is fantastic. The atmosphere and ambient in the bar is magic, every time I stay there to work with my laptop I get inspired. It is a place full of energy. The stuff is very organised and the food and drinks are top choice.

I played at a wedding here and it's a lovely venue. Very clean and modern within easy reach of a tube station! Staff were awesome and the wedding guests were being looked after so well! Would definitely visit again one day!

Love my 2 night stay at the Holborn Hoxton. Fabulous place to chill in the lobby, enjoy a great meal in the restaurant and get a great night's sleep in the elegant rooms in their very comfortable bed. Great location. Walking distance to the British Museum and other iconic corners of London. I will return.

This hotel was fantastic for our family of 4. They made sure we had the adjoining rooms we wanted and there was a decent amount of space for an English hotel. The breakfast bags delivered to your rooms are very handy when you have small children that wake up ready to go. The staff and bar crew were on point. And finally, the location is super easy even with a tube strike.

Such an adorable place! The customer service was great, especially Sepha who helped us plan our trip. The bar/restaurant was convenient and yummy. Close to all major areas/hot spots. And the rooms were cozy and cute!

5 night stay for work and very pleased. Rooms and location, perfect for my needs. In particular the staff was exceptional and why I will be a regular guest. In particular, Eddie at the bar provided excellent service, makes a great Vesper martini, provided good conversation during slow moments (welcomed interactions for a jet lagged guest), and managed harmony with kindness and a smile during crazier nights. Highly recommend.

The hotel is classy, very modern. The rooms are tiny, barely fits the bed in the room with a small bit of room to walk around the bed. The bathroom is a glass door so you best be close enough to your partner to be OK about bodily functions as it is just like leaving the door open. Not enough plugs for plugging in phones and and could only plug in one USB at a time. The lobby is loud at night and you have to walk through the action to get to the elevator to the rooms. I think this hotel is good for a hip trendy vibe but not is you’re looking for a classic hotel experience.

The place didn’t live up to the expectations that I had for it. It was placed nicely with a lot of access to the city . The hotel itself wasn’t so nice though. The rooms were tiny, and I couldn’t even open my luggage coming from the USA. The showers didn’t work very well, and hot water seemed to be a problem. The restaurant was decent, with good food and good time for waiting. Overall, it wasn’t the best experience, but it wasn’t the worst either.

Such a great hotel! The staff was super nice, beautiful decor throughout the hotel! Clean and safe! Incredible location. easy to walk everywhere! The bar was also great!

Can't comment on the rooms but as a business meeting spot it ticks all the boxes. Nifty ordering system to the table. There are a LOT of workers on laptops so it can feel a bit like a WeWork but still a nice atmosphere

Lovely place to work, I go here often to work in the lobby, the staff are really helpful and kind. The coffee is delicious and food is great too. Really nice space, welcoming and they separate hotel customers from the lobby area respectfully.

I usually use the lobby for studying in the morning, as it is quiet but also aesthetically pleasing. I have been acquainted with the Barista Fran a few times, and not only does she make great coffees, but she always gives lovely service!!!

Went there to have coffee with a colleague.. great location, great coffee. However they can definitely improve on the seating plan.. not enough seats, the small tables by the windows, the table is too high for the small stalls etc.. Overall is good, but can be much better

I thought that this was a nice hotel in a decent location. I really liked the relaxed style of the reception, bar and restaurant, it has a lovely feel to it. The rooms are ok, they are nothing special and a little on the small side but ok.

I can't say enough good things about this place. The staff were all really welcoming, easy to converse with and attentive in their areas. Georgia and Debbie went over and above one evening making arrangements for us. I would definitely stay here again and recommend it to anyone who asked.

Great location for this fun hotel. Lobby and accompanying bars have a great vibe with plenty of energy. Shoutout to Jenny who mixed us up some fantastic cocktails and educated us on Discarded Spirits! Will certainly visit again.