DocTap Private GP image

DocTap Private GP

Medical clinic Doctor General practitioner Psychotherapist Counselor Blood testing service Std testing service Hiv testing center Std clinic

😠 Zero Points!! I had to get a PCR test before flying to Hong Kong from London and DocTap’s “guarantee” of same day service is a farce. I did not receive the results on time and as a result missed my flight as HK is so strict with having the airline check the result before allowing check in. Their rea... People often mention appointment, test, service, time, experience, helpful,


Address

31 Union St, London SE1 1SD, United Kingdom

Website

doctap.co.uk

Contact

+44 20 7183 3254

Rating on Google Maps

4.70 (58 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: 9 am to 5:30 pm
  • Monday: 8:30 am to 7 pm
  • Tuesday: 8:30 am to 7 pm
  • Wednesday: 8:30 am to 7 pm
  • Thursday: 8:30 am to 7 pm
  • Friday: 8:30 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: appointment (17) test (10) service (8) time (7) experience (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruce S. 1 year ago on Google
    Excellent - an expert, caring, Doctor, available instantly and providing evidenced based medicine of the highest calabre. If I had taken an alternative route (not available to me as I am not GP registered) - I would be waiting a further week and still be suffering great pain and possibly the pain would have evolved into long term. We need to be grateful that Adam Smith's invisible hand provides competative advantages over politician's mistakes which have become dogmatism.
    2 people found this review helpful 👍

  • 1/5 Samson M. 1 year ago on Google
    Zero Points!! I had to get a PCR test before flying to Hong Kong from London and DocTap’s “guarantee” of same day service is a farce. I did not receive the results on time and as a result missed my flight as HK is so strict with having the airline check the result before allowing check in. Their reason that due to the rail strikes and increased traffic causes the accident of their courier. Frankly, this is an unacceptable excuse... they should have plan B or Plan C for these events. They should contact the clinic and more importantly contact the patient i.e. ME!!! to let me know what is happening, instead it was RADIO SILENCE!! They didn't open till 9am the next day and it was only at 11AM the next day - OVER 24 hours before I got my results!! TOO LATE AND THIS IS UNACCEPTABLE!! I am now thousands of pounds in loss!!! AVOID AT ALL COST!!!!!
    2 people found this review helpful 👍

  • 5/5 Jamie F. 6 years ago on Google
    Booked a same day appointment with an excellent doctor. So straightforward and hassle free - will definitely use again.
    1 person found this review helpful 👍

  • 5/5 Tanya T. 1 year ago on Google
    Fantastic for Antigen COVID 19 test!! So quick and efficient I was in and out within 5 minutes and got my results in 15mins via email! Of course this could be because it's bank holiday and not too busy but still, I am very happy!
    1 person found this review helpful 👍

  • 5/5 Gabriela F. 4 years ago on Google
    I had an amazing experience. Everyone was super nice and helpful, starting with the main building receptionists and finishing with my Dr. Ade Adeniyi. The waiting room is so beautiful and cozy with such an impressive view, that makes you forget the reason you actually there for awhile. The appointment was spotless on time and although the appointment has a limited time (15min) I never felt rushed during my appointment. I felt Dr. Ade was truly there for me. She gave me good advices and a prescription that is working on me. Posteriorly to my appointment I also received an email with Dr. Ade recommendations with some informative links to help me understand more about my condition. Overall was an excellent experience. I would totally recommend. Gabriela
    1 person found this review helpful 👍

  • 5/5 Daniel O. 1 year ago on Google
    Had an appointment to see Dr Irene Asamoah. She was very competent, patient and helpful. She’s a credit to the healthcare profession and an asset to the company. Would thoroughly recommend this service at this location.
    1 person found this review helpful 👍

  • 5/5 Jeffrey R. 1 year ago on Google
    I booked a rapid Covid test and everything went swimmingly. I booked the wrong one on accident and they helped switch it to the correct test and refunded me the difference right away. Great staff, was in and out in 5 minutes.

  • 5/5 Myriam de B. 4 months ago on Google
    I’ve always been very happy with the service and efficiency of Doc Tap, it’s so easy to book an appointment and the doctors are very good.

  • 5/5 Jamie W. 4 months ago on Google
    I was incredibly anxious about a health concern and Dr Bhogal did a fantastic job today of reassuring me and allaying my concerns. I left the appointment feeling relieved and informed thanks to his excellent communication style. Thank you for your help.

  • 5/5 Efan D. 4 months ago on Google
    Very helpful and pleasant, quick and efficient!

  • 1/5 James B. 1 year ago on Google
    Given DocTap and Vitality joint services to make a booking it is disappointing that the claims process is not joined up. Please can you look into this so patients don't need to duplicate documents between the two

  • 5/5 Zak C. 11 months ago on Google
    Dr Mengyan Lu always provides me with efficient and genuine help. I appreciate your diligence and would recommend Dr Mengyan to anyone looking for an emergency GP. Thank you again.

  • 5/5 Kulesh De S. 10 months ago on Google
    Excellent Physician. So kind and caring. Well examined. Clear instructions and explanation given. Highly recommended.

  • 5/5 Sophie K. 1 year ago on Google
    Dr Chitra was very professional, patient with all my questions and friendly. The premises were very clean and spacious.

  • 5/5 Paul B. 1 year ago on Google
    Had a follow up from the Dr and appreciate there was some wrong contact information so this caused miscommunication. Dealt with professionally and really appreciate the efforts made by all in getting this resolved.

  • 5/5 The History of London with Dr Ian S. 1 year ago on Google
    I made an appointment for Saturday afternoon on Saturday morning online. I saw a helpful GP and got my prescription that evening. You don't get that with the NHS GP

  • 5/5 Lowell B. 1 year ago on Google
    As someone who is phobic of needles and blood tests this was a very stress-free experience. I had a knowledgeable and helpful doctor who assisted my blood test to go as gently and quickly as possible. I will use again in the future!

  • 5/5 edward f. 1 year ago on Google
    Absolutely faultless a real game changer I went to the London Bridge 1 Today to enquire and even got a same day appointment after needing to change GP surgeries I was struggling with the NHS (Falmouth Road surgery, which was 08:00 in the morning, no flexibility, registering in the 1st place, often 2 weeks to see a GP tho in my time I never saw a GP. 30 waiting seating time once you get a appointment Private GP is the way forward in this modern day The card with QR photo and info - useful. £59 for appointments, roughly £10 per item for prescriptions. Once a month affordable flexible Gp service Absolutely amazing service, venue is nice Highly recommended

  • 5/5 Strider A. 2 years ago on Google
    Place was fine. They only had 2 technicians, so the queue moves slowly. Took about 45 minutes to get through a little over a dozen people. Super friendly and nice. Helped people out who had issues.

  • 5/5 Chiara C. 2 years ago on Google
    I booked a pre travel antigen test in the London Bridge location and everything went very smoothly. The booking was easy and so was the testing. You do the test outdoors so it's actually safer. The Health Professional who did the test was very kind and polite. I received my result in less than one hour. The facility is also in a great place: the courtyard of Southwark Cathedral! Amazing view for a Covid test! Thank you.

  • 5/5 Serena F. 5 years ago on Google
    Very easy to book an appointment. The premises were incredibly clean. The doctor was very professional and polite. All in all a brilliant experience!! Thank you!

  • 5/5 Sian S. 5 years ago on Google
    As an overseas visitor who needed some prescription meds, this practice was perfect. Easy to book, good price (another GP had said they would charge 5x the price I paid) GP was on time with appointment and provided excellent service. Highly recommend.

  • 5/5 Monika B. 5 years ago on Google
    Speedy appointment with a great GP, just what I needed when I arrived to the office, was feeling unwell, but couldn’t even get GP appointment near home that day or hardly the next. Great service and relevant test done on the day (with extra small fee) with result the next day by email. Just what I needed, would absolutely reccommend it to others.

  • 5/5 Keith M. 5 years ago on Google
    Couldn't get in with my regular GP so decided to take the plunge with a private appointment. Googled and checked different service providers until the price became managable and I booked DocTap. I hope this is the future of medicine. Amazing. First class throughout. Professional, friendly, everything sent electronically for my records, Big thanks

  • 5/5 Stuart C. 5 years ago on Google
    The experience I had with DocTap was first rate. Easy booking process, appointment bang on time and my Doctor - the aptly named Dr Brilliant - couldn't have been friendlier, more reassuring or helpful. Highly recommended.

  • 5/5 Rachel S. 5 years ago on Google
    Great experience. Straight forward to book, good value, efficient and friendly staff. I needed a medical certificate for a sporting event, would recommend DocTap for this and will use again.


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