1/5 Anna S. 1 year ago on Google
We
stayed
there
for
a
family
holiday
in
August.
The
place
is
lovely
and
has
a
beautiful
garden,
and
pool.
Breakfast
is
also
good.
However,
the
owners
made
us
quite
uncomfortable.
We
were
offered
just
one
key,
which
led
to
situations
we
were
locked
out
of
the
building
as
no
standing
receptionist
was
on
duty
(on
one
occasion
owner
opened
clearly
annoyed
and
said
he
is
now
leaving
and
the
house
will
be
empty,
so
need
to
organise
ourselves
better
with
the
key).
On
the
day
of
the
check
out,
the
owner
came
at
9.45
(while
we
were
having
family
breakfast)
and
said
the
check-out
is
at
11
sharp
and
we
can’t
be
late,
making
us
quite
stressed.
It
culminated
with
the
rather
strange
situation
around
payment
-
while
an
email
from
the
property
was
sent
2
months
earlier
that
half
of
the
amount
was
charged
and
paid,
the
owner
insisted
that
she
never
received
it
and
we
were
made
to
pay
the
full
amount
on
the
day
of
the
departure.
For
the
price
the
hotel
is
charging,
I
would
expect
a
more
polite
and
flexible
approach
to
guests,
not
to
mention
better
clarity
around
payment.
1 person found this review helpful 👍