1/5 Esther W. 1 year ago on Google
I
usually
don’t
leave
any
review
at
all
for
anything,
but
yesterdays
visit
exceeded
pretty
much
everything
I
have
ever
experienced,
when
it
comes
to
unfriendly
staff.
First
off:
our
waitress
was
the
nicest
person
ever.
She
was
very
courtesy
oriented.
Food
came
quickly
and
was
good
as
usually,
since
we
go
there
for
dinner
as
a
family
almost
every
other
weekend.
What
really
upset
me
was
the
fact
that
the
manager
of
the
restaurant
approached
us,
after
we
finished
our
dinner,
we
already
paid
and
we
were
about
to
leave,
while
my
2
yo
was
walking
up
and
down
the
hallway.
Apparently
there
were
guests
who
didn’t
like
the
fact,
that
my
kid
was
laughing
out
loud
and
that
it
passed
by
their
table.
I
get
that!
I
understand
that
there
are
people
out
there
who
just
don’t
like
kids
or
especially
little
toddlers
who
are
more
energetic,
but
my
child
basically
just
walked
by
and
giggled
all
the
time.These
guests
were
so
upset,
they
asked
for
the
manager
who
then
approached
us
to
let
us
know,
our
kid
is
not
supposed
to
walk
by
their
table
anymore
and
needs
to
be
quiet!!
I
mean…
a
2yo!!!
Who
just
laughed
and
was
excited
to
already
leave
the
restaurant.
I
don’t
even
care
about
the
rudeness
of
these
people,
but
the
manager
could
have
reacted
just
differently.
My
real
question
is:
what
would
this
manager
do,
if
there
are
actually
individuals
with
disabilities,
coming
to
the
restaurant,
who
are
in
some
way
„disabled“
and
just
can’t
be
„quiet“,
because
of
a
disorder.
It’s
very
frustrating,
because
I
understand
the
manager
wanted
to
please
these
customers
who
were
so
freakin
annoyed
by
my
child
but
on
the
other
hand
he
upsets
us
as
a
family
so
much
that
we
are
not
coming
back
to
this
restaurant
ever.
The
way
this
has
been
handled
was
not
a
good
choice
in
my
opinion
and
that’s
sad,
because
we
used
to
like
coming
here.
We
always
understood
the
Longhorn
chain
stands
for
hospitality
and
family
oriented
dining,
but
apparently
it’s
not
the
case
here.
I
would
give
5
stars
for
the
waitress,
but
0
for
the
way
this
situation
has
been
handled
by
the
manager.
Very
very
sad
and
disappointing!!!!!!!