I had thought that the "God complex" Doctors belong to a previous era or only exist in uncivilized countries; unfortunately they are well present and kicking in HM Sanchinarro Madrid. Not only so, but let me tell you a very simple fact: A Dr has no right to change the planned surgery treatment without consulting the patient first, and that is exactly what the "God complex" surgeon in your hospital did to me, right in the middle of the surgery room! I think I am going to look for a good attorney... No Dr in the world has the right to perform anything AGAINST the patient's wishes and this Dr did just that! UPDATE: second day after the awful surgery which has been performed without my consent and after my rights were destroyed by the God-like Dr and so far all I have from the hospital is a pathetic "we will look into it" kind of reply! Meanwhile my mental pain, anxiety and fear are through the roof! Contacted 2 lawyers, waiting for replies. UPDATE: day 5... mentally broken and the hospital sided with the Dr completely ignoring the mental distress they put me in... surprise surprise!

It is a shame the lack of information on the part of doctors about the progress of the health status of admitted patients. Discharge reports that take more than three days to execute because the doctors on duty are not involved in the diagnosis or the evolution of the patients' illness. The nursing and support staff a ten. That's why I don't give them just one star.

Medically speaking always fantastic service - in out patient and emergency attention is fantastic 4 stars instead of 5 due to the very very high cost of parking within the hospital. Street parking is sometimes available nearby but the school next door sees this fully occupied at school arrival and departure times.

The best facility of the hospital is the international support team. Significant advantage in Spain where your English+ simple Spanish is not enough to communicate in emergency or sickness situations. Very active, polite, helpful and kind girls providing translation, guidance, booking, and assistance as needed. Special thanks for Seena Um Muhammed, And the two nice girls both named Mariam for their outstanding care. Precautions during covid time are assuring, starting from triage areas in the ER, dividing the waiting area to ( respiratory/ non respiratory). The hospital is clean and equipped with average modern facilities. However, quality of the medical service provided by doctors are highly variable. I was treated by good caring doctors most of the times, and wasn’t lucky in rare occasions with carless, weak ones.

The main entrance reception staff is as rude as it gets each of the three times I've been there. Normally I use another hospital that has excellent patient care and reception but I needed to see a GP and the preferred one is at this hospital. After my most recent experience with the reception I will be finding a GP at the hospital I prefer. Never again will myself or my family be using this hospital.

This hospital should not even have one star!! Should have minus stars. Terrible hospital, horrific service and staff. We saw two doctors both of whom had a terrible attitude and spent so little time with us- one actually through papers in the room at us and saw us for a total of two minutes, this is when he wAs treating a cancer patient about to undergo chemo for the first time. They wanted to administer chemo through the veins without a central line!!!! This was the most horrific experience I’ve ever encountered - all the doctors we dealt with should be fired. The most horrific patient care ever experienced. Worse doctors ever had the misfortune to see.

Very good professionals

Reception in the MRI area was HORRIBLE. Super rude, wouldn't help and told me that I was the one with the problem. With so many people wanting a job how is it possible that these people have jobs... Avoid this place, the workers (not including doctors) just chat all day, moaning about how it is horrible place to work and everyone wants to quit....

Terrible treatment in the emergency room, starting with the receptionist who does everything reluctantly and ending with the traumatologist who makes deductions without meaning, and also thinks that ibuprofen will cure my sprain... How unprofessional on the part of this hospital. We pay for a private service precisely because we think that the quality would be better than in Social Security.

Unfortunately this is the closest hospital we have, but we won't go there anymore. Even if they have an emergency department for kids, they are not trained for treating kids. We went there with our 3-years old. The doctor who made the stitches acted like a butcher. He didn`t even wait until the anaesthesia was working before he started to make the stitches. He was pulling on the filaments really hard, which was quite painful. The doctor who removed the stitches wasn't working any better. So our kid suffered a lot. I am shocked about this treatment. On top of it, it was really a lottery to get to someone who can speak a bit English. I know we are in Spain, but I was expecting that in a private hospital like that, there would be more staff members who can speak English. I am disappointed and angry, that my kid had to go through such a painful procedure. Yes if they had an accident, of course there is pain during the treatment, but it could have been less this time. And I think every parent will understand my point of view.

E.R. is usually overcrowded, wait is very long and worst of all is the medical attention. I've been twice and will never go again. Doctors "process" you like in some kind of factory, not really interested at all in your problem, not explaining anything, not following the protocols making you wait longer (even if in pain) or having to go to the pharmacy and back and forth because of wrong paperwork... At least the two doctors that treated me were in my personal worst 10. 2* because of the kind and efficient nurses and queue system.

Terrible experience. A whole mess with the health insurance. Displaced test results, and potentially wrong test results issued. The hospital has a lot of potential, but it is so messy and disorganised, especially with sensitive information.

The worst hospital ever in my life. You have to wait at least 2 hours to get medical attention in the emergency.

The Extractions for Clinical Analysis unit in TERCERMUNDISTA, 2 BOXes for about 50 people, endless queue worse than in the S.Pública, they put the heating on full blast in a tiny room full of people, unbreathable atmosphere, horrible!!!

(Translated by Google) The service is incredibly lousy, I had an X-ray and they gave me another person's MRI report, I have called 4 times and I have been waiting more than a month for it to be changed to continue the treatment. After more than a month they have deigned to delete the wrong report and I keep waiting for them to do the correct one, I put it here to see if I can finally get them to do the job right. (Original) Es increíblemente pésimo el servicio, me hice una radiografía y me pusieron el informe de la resonancia magnética de otra persona, he llamado 4 veces y llevo esperando más de un mes a que me lo cambien para seguir el tratamiento. Después de más de un mes se han dignado a borrar el informe erróneo y sigo esperando a que me hagan el correcto, lo pongo por aquí a ver si consigo que hagan bien el trabajo por fin.

(Translated by Google) I have spent two afternoons in a row in the emergency service of the HM Sanchinarro hospital and I can only say that the attention and professionalism of all the health personnel has been unbeatable. Finally I was admitted. My congratulations for your diligence and good work. (Original) He pasado dos tardes seguidas en el servicio de urgencias del hospital HM Sanchinarro y no tengo más que decir que la atención y profesionalidad de todo el personal sanitario ha sido inmejorable. Finalmente quedé ingresado. Mi felicitación por su diligencia y buen hacer.

(Translated by Google) My grandmother was admitted here in her last days of life. The treatment received was painful. Careless, rude and very unfriendly. Luckily we were able to change her hospital. (Original) Ingresaron aquí a mi abuela en sus últimos días de vida. El trato recibido fue penoso. Descuidados, maleducados y muy antipáticos. Por suerte pudimos cambiarla de hospital.

(Translated by Google) I've been calling for a week and a half to find out if the results of my tests came out, until today after 30 minutes of waiting they hang up the phone, today they pick it up and they give me different phone numbers to call and everyone tells me they can't to help. The example of failure of a private hospital is this. What I do? Do I go in person to be told that they don't know anything or am I still spending money like hell? At this very moment I have been waiting 25 minutes (Original) Llevo semana y media llamando para saber si salieron los resultados de mis pruebas, hasta el día de hoy después de 30 minutos en espera cuelgan el teléfono, hoy me lo cogen y me van dando teléfonos diferentes para que llame y todos me dicen que no pueden ayudar. El ejemplo de fracaso de un hospital privado es este. Que hago? Voy en persona para que me digan que no saben de nada o sigo gastando dinero a lo bestia? En este mismo momento llevo ya 25 minutos en espera

(Translated by Google) The attention of the Sanchinarro Hospital is terrible. It cannot be that a toll free number or an email is not accessible to be able to speak with someone who can solve the procedures. The only free phone is the one at the reception desk, the first time I called someone answered me at 26 min, and the second time I resigned after 43 min. (Original) La atención del Hospital Sanchinarro es pésima. No puede ser que no sea accesible un número gratuito o un correo electrónico para poder hablar con alguien que me pueda solucionar los trámites. El único teléfono gratuito es el de la recepción del teléfono, la primera vez que llamé me contestó alguien a los 26 min, y la segunda renuncié pasados los 43 min.

Very slow service to be a private hospital! Nurses are rude! Long hours wait for A&E

We’ve had excellent service through the hospital’s International Department. Couldn’t fault a thing.

Dont waist your time going to this hospital !!!!! Doctotr´s behavior is very unprofessional , irresponsible and unethical.

Completely neglected patient care. They have canceled my tests with a few hours notice. They never answer the phone but they send you SMS telling you to contact them. An unbearable automatic options loop, which ends up hanging. When someone answers it is in a bad way because they themselves tell you that they do not answer. And the analyzes with regrettable information. I have been with this center for 3 months and all I can think about is never coming back.

A 10 to Dr. Hector Fernández Jiménez-Ortiz from the ophthalmology area. . Study your case carefully and always find the best solution. He is a great professional and explains things perfectly so that we can understand it clearly. 100% recommended

I've only used the services of this hospital once, for a biopsy. My appointment was at 11:00, and at 11:00 on the dot I was being attended by the doctor. It was a bit of a sensitive test, but both the doctor and the nurse attending were very comforting and reassuring, and the staff at the counter in Radiology were pleasant and helpful. I was called within a week to pick up the results, and was attended personally by the same doctor who did the test. A very positive first experience for me. The only thing I would fault is the lack of parking - plan to arrive well in advance if you need to park!

Hospital shame with pediatric emergencies. A month ago I had to go with my oldest son, and after waiting for an hour and a half to see us, the pediatrician excused herself because we had all gone at the same time that day. Today my wife is there with my other son and it has been more than 2 hours without a pediatrician seeing them yet. If they have so much demand, hire more pediatricians. Since 2020 with the covid, private insurance companies have been making record sales every year but the staff of all these centers remains the same number, they do not equate it to the number of new patients. A shame, they are only going to make money, and they don't care about us patients or their overexploited staff.

TO AVOID FOR URGENT TOPICS. It was a mistake to have chosen this hospital for an urgent matter, with my daughter in bed for several days they are not able to give me the test on the days they told me. They care little/nothing about the patient. Maybe for a routine issue they are worth it, but in critical issues I wouldn't opt ​​for them. I have been in private healthcare for years and I have never been in this situation.

They saved my mother-in-law's life

A huge garbage. They make you come more than an hour early to take an x-ray prior to your consultation, they take more than 1 hour and a half to delay, which causes you to arrive 10 minutes late for your consultation and they have the shame of telling you that they will not attend to you because you arrive late.

(Translated by Google) Radiology doors remain closed. It is not ventilated enough to avoid covid. The covid measures applied are screens for the reception and stickers on the seats. They ask that you arrive 15 minutes earlier for radiology. Not enough time for the data to be taken. After waiting one clock hour to be attended in basements without ventilation The hydroalcoholic gel did not find it. (Original) la puertas de Radiologia permsnecen cerradas. No se ventila lo suficiente para evitar el covid. Las medidas covid aplicadas son mamparas para la recepción y pegatinas en los asientos. Piden que llegues 15 minutos antes a radiologia. Tiempo insuficiente para que te tomen los datos. Despues esperar una hora de reloj para ser atendido en los sótanos sin ventilación El gel hidroalcoholico no lo encontre.

(Translated by Google) Nefarious management in the emergency room. I am not talking about waiting times, in this case it is the least although it was 9h. I am talking about gathering covid patients in the same room, without distance and without ventilation, with patients with other pathologies. No control, maximum risk. Going to HM Sanchinarro is going to play the guy. Regrettable. After 8h, we request discharge voluntary. Now I only think about the risk we took and "pray" that it has not been infected. It was my go-to hospital for everything. After this experience I will not return. (Original) Nefasta gestión en las urgencias. No hablo de tiempos de espera, en este caso es lo de menos aunque fueron 9h. Hablo de juntar enfermos de covid en la misma sala, sin distancia y sin ventilación con enfermos con otras patologías. Ningun control, máximo riesgo. Ir a HM Sanchinarro es ir a jugarte el tipo. Lamentable. Después de 8h, pedimos el alta voluntaria. Ahora solo pienso en el riesgo que corrimos y "rezo" para que no haya sido contagiada. Era mi hospital de referenciapara todo. Después de esta experiencia no vuelvo.

(Translated by Google) They operated on me in the morning with general anesthesia and I left at 7:00 p.m., they didn't give me food all day and I went home without knowing if after the anesthesia the food would make me feel bad. And that's what happened, I got home, ate and threw up everything. Fatal hospital stay. (Original) Me operaron por la mañana con anestesia general y me fui a las 19h, no me dieron de comer en todo el día y me fui A mi casa sin saber si tras la anestesia Me sentaría mal la comida. Y eso fue lo q paso, llegue a casa, como y vomite todo. Fatal estancia hospitalaria.

(Translated by Google) I feel very comfortable in your facilities and the radio team is very friendly (Original) Me siento muy cómoda en sus instalaciones y el equipo de radio es muy amable

I cannot see the result of my exams and the IT staff works until 1 pm. They don’t give you a CD, images... every time we need the exam, it is stuck in their system. It’s unforgivable.

Warning to all Americans this hospital is designated as a covid test facility for return to the us do not come here took over 5 hours to receive a rapid antigen test result causing us to miss our flight very disorganized and rude staff verbal abuse is a understatement charged me 100 euro for 2 rapid antigen tests when they advertised 20 euro I’d say call the better business bureaus but Spain doesn’t have that and there healthcare system is a mess avoid all together and secure other means of testing

(Translated by Google) How disgusting of workers requesting things that are not necessary for an analytics ... work earnings (Original) Que ascazo de trabajadoras solicitando cosas que no son necesarias para una analítica... ganazas de trabajar

I’m here now at ER and they don’t know English to check me in so i don’t know what I’m going to do.

(Translated by Google) The doctor's attention was excellent; However, for the result of my son's abdominal ultrasound, I have to enter the web creating an account and this account cannot be activated because when entering the confirmation key for the creation of said account, it marks a Java error. I have tried to communicate and nothing to answer the phone. The result is urgent, the images to take them to your pediatrician. It is an abdominal ultrasound, it is a subject of great importance for the health of my 4-month-old baby. (Original) La atención del médico fue excelente; sin embargo, para el resultado de la ecografía abdominal de mi hijo tengo que ingresar a la web creando una cuenta y ésta cuenta no la puedo activar porque al ingresar la clave de confirmación para la creación de dicha cuenta marca error de Java. He tratado de comunicarme y nada que contestan el teléfono. Nos urge el resultado,, las imágenes para llevarlas con su pediatra. Es una ecografía abdominal , es un tema de de gran importancia para la salud de mi bebé de 4 meses.

(Translated by Google) Friendliness and trust with the staff. (Original) Amabilidad y confianza con el personal.

(Translated by Google) MASSIFIED hospital in full pandemic, patient care is a disaster. Response to answer: Always answering the same thing and always apologizing to bad reviews saying that they will improve from 2 years ago is Doing nothing to solve the problem. Health You should do an inspection for admitting more consultations from patients than they can attend ... (Original) Hospital MASIFICADO en plena pandemia, la atencion al paciente es un desastre. Respuesta a la respuesta: Contestar siempre lo mismo y disculparse siempre a las malas reseñas diciendo que van a mejorar desde hace 2 años es No hacer nada para solucionar el problema. Sanidad Deberia hacerle una inspección por admitiir mas consultas de pacientes de las que pueden atender...

(Translated by Google) Having authorized a PCR from alAdeslas with its paper, the medical report and the flyer reached the autocovid zone that they have enabled. When I call and a reception desk approaches to tell me that Adeslas does not cover it, that it is € 180 and if I am interested in it well and that I should go away, I insisted that I had everything authorized and that I did not understand what the problem was, even so He told me to leave and if I thought about it I'd better come back to pay what the test is worth. After calling Adeslas they tell me that OF COURSE the test is covered and that what they have done to me is NOT normal, I have had to talk to them to change it to another medical center since I will never return there. I do not know if the woman who attended me will be right or not, but whether or not she is, they are not ways, she was not even interested in seeing a case or trying to help me, a very bad experience to be honest. (Original) Teniendo autorizada una PCR desde alAdeslas con su papel, el informe médico y el volante llegó a la zona autocovid que tienen habilitada. Cuando llamo y se acerca una de recepción a decirme que no lo cubre Adeslas, que son 180€ y si me interesa bien y que sino que me vaya, le insisti en que tenía todo autorizado y que no entendía cual era el problema, aún así me dijo que me fuera y que si me lo pensaba mejor que volviera para pagar lo que vale la prueba. Después de llamar a Adeslas me comentan que POR SUPUESTO que está cubierta la prueba y que lo que me han hecho NO es normal, he tenido que hablar con ellos para cambiarlo a otro centro médico ya que no voy a volver alli nunca más. No se si tendrá razón o no la mujer que me atendió pero tenga o no la tenga, no son formas, ni siquiera se interesó en ver ni caso ni intentar ayudarme, una muy mala experiencia la verdad.

(Translated by Google) The organization of the hospital is a disaster. And the customer service staff, at least the ones I have dealt with, are incompetent and extremely rude. Frankly the worst hospital I have ever been to. I give them two stars in respect of the work of the health personnel. (Original) La organización del hospital es un desastre. Y el personal de atención al cliente, al menos los que yo he tratado, son incompetentes y de trato sumamente desagradable. Francamente, el el peor hospital en el que he estado. Les otorgo dos estrellas como respeto a la labor del personal sanitario.

(Translated by Google) The waiting room is very small. (Original) La sala de espera es muy pequeña.

Pésima. Si bien los médicos son buenos, Administracion y planta es de lo peor, no de madrid, sino del mundo. Si no quieren tener problemas, les aconsejo que no vayan a este hospital si pueden evitarlo.

Está SIEMPRE muy saturado y masificado; desde el parking hasta sus interiores. Coger cita por teléfono es casi imposible (si que funciona bien la cita por Internet) La lista de espera es casi de un mes en muchas de las especialidades. El personal es bastante seco, no llega a desagradable pero si es bastante frio, que no es lo ideal para un hospital que se supone que tiene que dar un plus a sus pacientes. Algunos médicos pasan consulta como el rayo, sientes que tienes que contar todo en el menor tiempo posible porque solo quieren terminar cuanto antes (esto me pasó en muchas ocasiones, no de forma circunstancial). Apenas hay seguimiento de los casos, es todo muy mecánico. Utilizo este hospital porque esta en mi mutua y esta cerca de mi casa pero no es un buen servicio privado.

I've been to the ER of this hospital recently and saw that there were 3 female nurses and one male nurse attending patients and none of them had their face mask on and to top it off sitting very close to each other. One of the nurses even had a cold I think and kept on sneezing and coughing. All this happening in a hospital during the covid-19 pandemic? Unbelievable

(Translated by Google) Good care, kindness from the health staff and everything medically correct. No snag (Original) Atención buena, amabilidad por parte del personal sanitario y todo correcto a nivel médico. Ninguna pega

(Translated by Google) My father was admitted. At all times they have treated him correctly, and even going a little beyond what is formally established. The family are very grateful for it. (Original) Mi padre estuvo ingresado. En todo momento le han atendido correctamente, e incluso llegando un poco más allá de lo formalmente establecido. La familia estamos muy agradecidos por ello.

(Translated by Google) I had an MRI scan yesterday at 9:15 PM. The attention of the reception staff and doctor phenomenal. I downloaded the hm hospitals app to see the results of the test but it is impossible to register in the application, they do not send me the verification code. I am not going to call the hospital because it is a 902 and as I read they do not pick up the phone. I will have to go back to pick her up in person or at least tell me the results so I can tell the doctor at the La Moraleja hospital. On the other hand, it seems a shame to me 1.5 hours of parking € 6.10, it was the first time I went and I went at night but the next time they don't catch me (Original) Ayer me hicieron una resonancia magnética a las 21:15. La atención del personal de recepción y médico fenomenal. Me descargué el app de hm hospitales para ver los resultados de la prueba pero es imposible darme de alta en la aplicación, no me mandan el código de verificación. No voy a llamar al hospital porque es un 902 y según leo no cogen el teléfono. Me va a tocar volver a ir a recogerla en persona o por lo menos que me digan los resultados para poder decírselo a la doctora del hospital de La Moraleja. Por otra parte me parece una vergüenza 1,5h de parking 6,10€, era la primera vez que iba y fui de noche pero la próxima vez no me pillan

(Translated by Google) Thanks to this hospital we overcome Covid-19. Thanks to Dr. Jesús Castellano in the Emergency Department and Dr. Villares on the COVID floor 1, as well as to all his colleagues for the treatment and the success with the treatment in all aspects, both medical and human. We are aware that only with them were we able to overcome it since we arrived in a very serious condition. Thank you from our hearts. THANKS A LOT. Carlos and Juliana. (Original) Gracias a este hospital superamos el Covid-19. Gracias al Dr. Jesús Castellano en Urgencias y a la Dra. Villares en la planta 1 de COVID, así como a todos sus compañeros por el trato y el acierto con el tratamiento en todos los aspectos, tanto médico como en el humano. Somos conscientes de que sólo con ellos pudimos superarlo ya que llegamos en estado muy grave. Gracias desde nuestro corazón. MUCHAS GRACIAS. Carlos y Juliana.

(Translated by Google) The speed and agility in providing service through the 902 can be improved. (Original) La rapidez y agilidad en dar servicio a través de los 902 es mejorable.

(Translated by Google) Terrible care at the radiology desk (Original) Pésima la atención en el mostrador de radiologia

(Translated by Google) the phone for medical appointments does not work (Original) el teléfono de citas medicas no funciona

(Translated by Google) 45 minutes waiting for an analysis and in the end I had to leave because I could not wait any longer and it looked like I was staying another 45 minutes at least. If you are going to do the analysis there, try to have a clear morning (Original) 45 minutos esperando para hacerme un análisis y al final me he tenido que ir porque no podía esperar más y tenía pinta de quedarme otros 45 minutos mínimo. Si vais a haceros allí el análisis procurad tener despejada la mañana

(Translated by Google) I have been referred to this hospital and I am very happy with the treatment. (Original) Me han remitido a este hospital y estoy muy contenta con en el trato.

(Translated by Google) Traumatology emergencies not recommended. I have never felt so ignored by a doctor, nor do I recommend going nor will I return. (Original) Urgencias de traumatología nada recomendables. Nunca me había sentido tan ignorada por un médico, ni recomiendo ir ni volveré.

(Translated by Google) Telephone 912166000 for Patient Care (Original) Teléfono 912166000 para Atención al Paciente

(Translated by Google) Good organization in blood draw tests. Low waiting time despite the crowd. (Original) Buena organización en las pruebas de extracción de sangre. Bajo tiempo de espera a pesar de la gente.

(Translated by Google) Disastrous. The hospital is disastrous. It has some good doctors, few: Dr. Vicente, Dra. Quijano, Dra. Rubio Rodríguez from the CIOCC, some MRI and X-ray technicians, the staff that attends the general reception on the first floor and some of the people who work in the cafeteria, the secretaries of Dr. Palacios and Lydia, the receptionist of the Outpatient Unit. It is a hospital that is a MESS. It is supposed to be a single building, but it looks like a rat maze and it really does feel like dirt. Before the Covid, you could see health personnel entering the rooms of recently operated patients with the same clogs full of scab from walking around the hospital and as there are areas in which the building does not communicate, even going outside and re-enter. I hope they have learned after COVID because in February of '20, being admitted to the ICU there was a lottery. (Original) Desastroso. El hospital es desastroso. Tiene algunos buenos médicos, pocos: el Dr. Vicente, la Dra. Quijano, la Dra. Rubio Rodríguez del CIOCC, algunos técnicos de RM y RX, el personal que atiende la recepción general de la primera planta y algunas de las personas que trabajan en la cafetería, las secretarias del Dr. Palacios y Lydia, la recepcionista de la unidad de Consultas Externas. Es un hospital que es un LÍO. Se supone que es un solo edificio, pero parece un laberinto de ratas y, la verdad, da sensación de suciedad. Antes del Covid, podías ver al personal sanitario entrando en las habitaciones de los pacientes recién operados con los mismos zuecos llenos de roña de andar por todo el hospital y como hay zonas en las que el edificio no se comunica, hasta de salir a la calle y volver a entrar. Espero que hayan aprendido después del COVID porque en febrero del '20, estar ingresado allí en UCI era una lotería.

(Translated by Google) Very friendly treatment and reasonable waiting time (Original) Trato muy amable y tiempo de espera razonable

(Translated by Google) Impossible to contact by phone, after doing the perfect medical test, they call us for the results, impossible to talk to patient care, a disaster. results (Original) Imposible contactar por teléfono, después de hacer la prueba médica de forma perfecta, nos llaman para los resultados, imposible hablar con atención al paciente,un desastre. resultados

(Translated by Google) Attention with safety and care towards the patient. Thanks for such a good job (Original) Atención con seguridad y cuidado hacia el paciente. Gracias por tan buen trabajo

(Translated by Google) The Hospital has good facilities, a friendly staff willing to help patients, in general I consider that the times I have visited it the experience has been satisfactory. (Original) El Hospital cuenta con buenas instalaciones, un personal amable y dispuesto a colaborar a los pacientes, en general considero que las veces que lo he visitado la experiencia ha sido satisfactoria.

(Translated by Google) Very happy, although I was waiting a long time until they gave me a bed for admission, they took great care of me and were very aware of what I needed. (Original) Muy contenta, aunque estuve esperando bastante tiempo hasta que me dieron cama para el ingreso, me atendieron fenomenal y estuvieron muy pendientes de lo que necesitara.

(Translated by Google) We come to a test that in principle is going to be long. We have been waiting for more than 1 hour and they still haven't called us to come in. (Original) Venimos a una prueba que en principio ya va a ser larga. Llevamos más de 1 hora esperando y todavía no nos han llamado para pasar.

(Translated by Google) The treatment and emergency care well. The downstairs PCRs are a bit expensive, but the staff are efficient. (Original) El trato y la atención de urgencias bien. Los PCR de la planta baja son un poco caros, pero el personal es eficiente.

(Translated by Google) It has a couple of details in my opinion unforgivable. 1- The paid parking with the center price. They accumulate delays of more than an hour that are charged in parking at the price of gold, shameful. 2- Pay attention telephone numbers. If you have any problem, the only option is to call patient care, but the phone has a special rate, another shame. Personally, my next specialists will by no means be from this center. (Original) Tiene un par de detalles en mi opinión imperdonables. 1- El parking de pago con precio del centro. Acumulan retrasos de más de una hora que se cobran en parking a precio de oro, vergonzoso. 2- Teléfonos de atención de pago. Si tienes cualquier problema la única opción es llamar a atención al paciente, pero el teléfono es de tarificacion especial, otra vergüenza. En lo personal, mis próximos especialistas de ningún modo serán de este centro.

(Translated by Google) Today I have made the great mistake of bringing my daughter to the emergency room for an injury caused by a traffic accident, slow, disastrous in management, without personal and friendly treatment, we are going the opposite of what corresponds to good health. NOTHING RECOMMENDED AT ALL. We have been more than 5 hours, in theory they have finished and the only thing missing is the medical discharge, the report and the removal of the route, for that more than 1 hour ...... a real joke. It is a private hospital please ... if you do not have the means to put it, that is why we pay private insurance (Original) Hoy he cometido el grandísimo error de traer a mi hija a urgencias por una lesión producida por un accidente de tráfico, lento, nefasto en la gestión, sin trato personal y amable, vamos todo lo contrario a lo que corresponde con una buena sanidad. NADA RECOMENDABLE EN ABSOLUTO. Llevamos más de 5 horas, en teoría han terminado y sólo falta el alta médica, el informe y que le quiten la vía, para eso más de 1 hora......una auténtica tomadura de pelo. Es un hospital privado por favor...si no tienen medios que los pongan que para eso pagamos los seguros privados

Very mixed experience here... some decent and other pure horrific experiences. For example the place where they do the sleep study is not even worth of one star. - small bed and mattress enclosed with plastic. Not even a private bathroom or TV in the room. - not possible to adjust room temperature. Was at least 23 24 degrees which make very difficult to sleep. - they glue the sensors to your hair and face and it is quite aggressive. After it need to be removed by acetone!! - During night you are not allowed to go to bathroom or to use your phone. In all other sleep clinics I checked they say it is important that the patient feel comfortable and can use normal routines before falling asleep. At HM HOSPITAL it is not... I slept in total max 2 hours... how will they manage to do a valid check when I can't sleep?