Very good bakery, located in the pedestrian zone of Mainz city center. The range is complete and the taste of the baked goods is excellent. The staff is also very friendly. I found the latter to be very pleasant and particularly worth mentioning. The guest room is particularly tastefully decorated. This even surpasses every café I have ever been to in Mainz. Unfortunately the bakery does not offer internet access.

Service unfriendly. I ask the employee if this particular roll is topped with some kind of camembert, she says yes, I unwrap it later, which has cheese spread on it. I was amazed at the other ham + cheese roll. The slice of ham was 1/4 to max. 1/3 of a slice of ham, so small that it didn't even cover half of the roll. Same with the cheese slice, which was much too narrow. In short: ham and cheese are so scarce that it does not justify the price of €2.65 per sandwich in June 2023. Was my first and last visit.

Unfortunately the service was quite unfriendly this evening. We wanted to order a coffee around 5:40 p.m. and were then turned away quite unfriendly by the lady behind the counter with the words “the coffee machine is being cleaned now.” We would have liked to order another piece of cake, but after being treated like that, we didn't want any more. Even after a long and hard day at work, you should always treat customers in a friendly manner. We then stood near the bakery for about 15 minutes and could see that the machine had not yet been switched off or in the cleaning program...

This place should be called Werners witches, extremely rude staff especially because they are unwilling to speak English. Definitely not recommended for tourists. We had to ask twice for the sugar to be refilled and were then told not to take it upstairs. Upstairs there are many nice seating options however not a single serviette or any sugar. Two stars because the cakes and coffee is good.

(Translated by Google) Regular customer, I go there every day but there is a saleswoman with glasses and small who likes to tease the customers and is very rude. Everyone has a bad day, but I think it's really inappropriate to treat customers like that. Disrespectful, with snappy answers. Well, a pity, the other employees are very friendly. (Original) Stammkunde, ich gehe jeden Tag dahin aber da ist eine Verkäuferin mit Brille und klein, die die Kundschaft gerne anmotzt und sehr unfreundlich ist. Jeder hat einen schlechten Tag aber so die Kunden behandeln, das finde ich richtig unpassend. Respektos, mit bissigen Antworten. Na ja, schade, die anderen Mitarbeiterinnen sind sehr freundlich.

Good backerei! Outside seating with blankets.

Lover of sweets, even in Germany I tried to make breakfast Italian style. I took a cake with crumble and apple, good, a carrot muffin which was very soft and very good, and then a chocolate cake with marzipan inside, also good although a little too sweet. Advised

Yummy. I had some sort of raspberry cake. So good.

I am very satisfied with the service

I will always avoid this Werner Bakery branch from now on. Every Friday there are tons of homeless people with right-wing extremist backgrounds sitting at a long table who regularly insult refugees and always shout so loudly. After I verbally complained to the staff, the saleswoman allowed me to use this mop and literally asked them to keep making the noise. In the end, they always leave the seating area and the table completely untidy and dirty. The right-wing extremist attitude of such an older woman at the table annoys me the most. I can only recommend every citizen to avoid this bakery branch. I don't want to judge whether the staff is right-wing extremist, but it was borderline hard to even say to the people at the table, keep it up, you don't want foreigners with a migration background in your branch. Actually, these 10-15 customers should be banned from the premises for an indefinite period and the staff should be fired for their impudence, but these are things that those responsible at the Werner chain themselves have to know how to deal with if customers stay away in the future. Recently there was even a fight between four to five customers and even then the staff did nothing to combat the noise. If you ask me, pure racism in this business. They definitely lost me as a customer.

(Translated by Google) Good German average, the coffee tastes good, as do the pastries. (Original) Guter deutscher Durchschnitt, Kaffee schmeckt, das Gebäck auch.

Seit Jahren Stammgäste. Doch in letzter Zeit wird man bereits um 17 Uhr 'rausgekehrt', obwohl das Café bis um 18 Uhr geöffnet hat. Auch der Hinweis...des stets freundlichen Personals...man könne sich draußen oder unten hinsetzen, ist etwas paradox. Draußen werden die Sitze spätestens um 17.15 Uhr abgeschlossen und unten ist es dann meist voll. Schade, denn das einstige 'Wohlfühl Klima' ist dadurch ziemlich verloren gegangen.

Top zufrieden. Bester Cappuccino den ich seit langem Getrunken habe.

Habe leider zu wenig Gewörzgorken aufm meinem Brötchen gehabt daher 1 Stern

(Translated by Google) Unfortunately vegetarians/vegans unfriendly. Sandwiches almost exclusively with sausage/meat. There's bacon even in the cheese stick. No plant milk for the coffee on offer. (Original) Leider Vegetarier/Veganer unfreundlich. Belegte Brötchen fast ausschließlich mit Wurst/Fleisch. Sogar in der Käsestange ist Speck. Keine Pflanzenmilch für den Kaffee im Angebot.

(Translated by Google) Small bakery, products are very good and cheap the staff very friendly and honest brought our forgotten change to the table. (Original) Kleine Bäckerei, Produkte sind sehr gut und günstig das Personal sehr freundlich und Ehrlich hat unser vergessenes Wechselgeld an den Tisch gebracht.

(Translated by Google) Unfriendly staff, the shop closes at 6 p.m., although the door is still open 1 min before 6 a.m., you are snapped at, 6 p.m. We are closed. CELEBRATION. Why is the door still open, another member of staff was scolded, and I was practically thrown out with no bread, although 1 customer was still being served. (Original) Unfreundlichens Personal, der Laden schließt um 18 Uhr, obwohl die Tür 1 min vor 6 noch offen ist ,wird man angeschnautzt, 18 Uhr Wir haben geschlossen. FEIERABEBD. Warum ist überhaupt die Tür noch auf, bekam eine andere Mitarbeiterin einen Anschiss, Und ich wurde praktisch ohne Brot hinausgeworfen, obwohl noch 1 Kundin bedient wurde.

Fantastic place!