5/5 Sam H. 9 months ago on Google
I
visited
the
hotel
from
July
16th
-
July
23rd
2023
during
the
Gothia
Cup
tournament.
With
me,
were
57
others.
49
young
people
aged
14
-
18
and
8
staff.
Having
only
been
open
a
couple
of
months,
I
guess
this
could
have
been
quite
daunting.
Instead,
hotel
staff
went
about
making
our
lives
as
simple
and
straightforward
as
possible,
whilst
also
offering
5
star
service.
Check-in
was
simple
and
quick,
support
throughout
our
stay
was
efficient
and
friendly
and
our
young
people
felt
well
and
truly
at
home.
One
little
note
was
when
one
of
our
young
people
checked
out
at
03:30
and
was
waiting
in
reception,
hotel
staff
recognised
this
and
brought
him
a
large
bag
of
food
for
breakfast
and
lunch
(for
no
extra
cost
and
without
request).
I
would
like
to
thank
the
staff
for
their
level
of
personal
service
throughout
our
stay
and
the
patience
needed
when
housing
so
many
young
people.
The
rooms
are
excellent
-
maybe
lack
storage
for
clothes,
but
to
be
fair
16
year
olds
would
rather
live
out
of
their
suitcase!
Clean,
well
maintained
throughout
the
week,
functional
and
perfect
for
any
type
of
stay.
The
bathrooms
were
immaculate
and
the
raindrop
showers
are
incredible.
All
fitted
with
shampoo,
conditioner
and
body
wash.
Saves
you
packing
or
buying
this!
One
little
note
on
the
rooms
is
the
soundproofing
-
one
minor
detail
but
one
major
effect.
I
couldn’t
hear
anything
(and
there
was
a
building
site
next
to
my
room).
Also
stopped
the
noise
of
other
people
walking
the
corridors
and
slamming
doors.
The
buffet
for
breakfast
(didn’t
have
lunch
and
dinner)
was
well
organised
and
vast!
Felt
like
there
was
something
for
everyone.
Due
to
the
size
of
our
group,
the
hotel
opened
a
second
room
to
allow
all
of
our
young
people
to
eat
together.
Whether
you’re
a
light
morning
eater
or
want
to
fill
up,
it
covers
all
bases.
Staff
were
friendly,
always
on
hand
to
help
and
sometimes
help
our
young
people
(and
me)
navigate
some
of
the
stations
they
may
not
have
been
used
to
using.
Location
wise,
it’s
perfect.
Great
access
to
a
lot
of
the
city,
only
a
minute
tram
from
centralstation.
Opposite
is
a
Coop,
plus
multiple
restaurants
if
you
want
to
eat
out.
All
quite
reasonable
cost
wise
as
well.
In
summary,
this
hotel
has
nailed
its
first
few
months
and
I
couldn’t
have
been
happier
with
the
service
and
overall
quality
of
our
stay.
All
of
our
young
people
loved
the
hotel
and
want
to
stay
there
if
we
attend
the
competition
next
year.
Thank
you
all
staff!