To make a long story short, the menu has been reduced to a skeleton of its former self. And the options they have chosen to retain are disappointing. 3 boring appetizers, basic salads , and entree list of 9 choices, with only the burger and fried chicken and waffles as standouts. I try to eat somewhat healthy fare, but I felt as if I was stuck between a rock and deep fryer. I opted for the flounder...steam rolled, and fried with about 5 pounds of greasy breading with a “fancy” side of shoestring fries. The standout on the plate was the tiny cup of dry coleslaw. Honestly it was the best thing about the dish. Drink menu was far more expansive (except I don’t drink ) and may come in handy to help distract you from the swansons TV dinners disguised as “entrees”. All in all we dropped $70 for something we could have microwaved at home for $12. Skip the boring dessert menu and burn off some of the slop with a walk to Franklin Fountain for some of the best ice cream in the city. You'll quickly forget about the Jones experience. I can say the restaurant was clean, indoors and out. They have heat lamps set up for outdoor seating. Service was pleasant and the staff was fully masked and waiters wore face shields. I hope a revamp of the menu happens soon. I will not go back until that happens.

Definitely Great comfort food spot. The chicken breast was flavorful, The burger was tasty. Didn't have the waffles. Next time. Staff and managers were very helpful. My only gripe at a quarter to 6 was, they ran out of mint for the mojitos. Smh. I wound up not having any other drinks. I have mojitos more than any other drink. Them not having mint, isn't a deal breaker. Will go back when in town again. Hopefully covid will be gone. P.. They have a high Tech screen-temperature gauge before you go into the establishment

Always Great Sunday Brunch vibes.... We made reservations to ensure that which what was already limited seating, we had a seat Face temperature scans were taken the moment you entered. Servers had there COVID-19 gear on. We felt cool and "safe" to eat inside for be 90mins alotted. Customer service was great, food always yummy, hats off to the kitchen, mod designs with the built-in stone fireplace gives a funky throwback vibe. Only negative was the air was on, definitely made for a chilly brunch. Considering it was already a very very windy day. Matter fact, soo much so that outdoor seating has to end, patrons were moved inside due to the winds knocking table umbrellas down. Although I got green tea this me around, it's a must you try the Mimosas with the flavored purees. Sooo delish!!

Wonderful food and exceptional service. Our server, Emily, was very attentive, friendly and extremely knowledgeable about all of the dishes in the menu. The restaurant has great ambiance. The chicken and waffle is delicious. The chicken was tender and well seasoned and the waffle was light and full of flavor. The shrimp and cauliflower "grits" was a hit with my dinner companions. They raved about the gorgeous texture and flavor of the dish.

It’s been awhile since I have been here and I have to say I am still impressed. Family friendly and great takes on dinner classics. Like any Starr restaurant it is loud but if you are ok with that this is a fun place to grab lunch and a drink.

Came for brunch on a Saturday and was conveniently seated without a wait. Chocolate chip pancakes needed more chocolate chips, and the cheesteak omelette was fairly bland. The matza ball soup was great however, and the menu was fairly priced overall.

The Mac and cheese was perfection and had a slight smoky feel to it. The bottomless drink special was great. The protein plate was filling and the chocolate cake negated the healthy part of ordering the protein plate.

Market Salad is OK. A choice of your own and good portion. But Do Not try the steak. The steak doesn't worth that much money. Meat is too small and too salty. The only good thing on the steak plate is the potato.

Good service, even right at closing. Food was surprisingly good! We were looking for a late dinner near the liberty mall and most places were closed. Jones welcomed us right at closing and served us an incredible dinner. The chicken and waffles were great, and the ALT was a sandwich to write home about.

I love this place for a date night. Mac and cheese brought back memories of my aunt's cooking and she is 96. Nice quiet late night place to go to. Service has always been great and friendly. Thanks to the staff for treating me with kindness

Loved the food and atmosphere!!!! Definitely going back......

Excellent service. The burger was cooked perfectly. Chicken and waffles were scrumptious. Smaller menu but other than that, they are as good as ever.

Took a little long to get server to our table in between our orders. Food was good not amazing.

nice place to think about business. i've had nothing but pleasant experiences here and plan to keep coming back. the place has a nice feel to it.

good place to catch up with friends. i look forward to going back again. prices that are reasonable.

Nicole w. Is the greatest server of all time. Haven’t been before but will definitely return because of Nicole’s exemplary performance. You will not regret giving your business to Jones!!

Where do I begin? The place is beautifully designed and decorated. The restaurant is very clean.The staff was attentive but not overbearing and prompt with their service. The low rating is because for the prices on the menu they could a least cook all food to order. Fresh food will always make or break a Restuarant! My Wife had the seafood cobb salad, which states on the in house menu to be served with lump crab. Unfortunately, my wifes meal came with claw meat. The salad was freshand tasty. I ordered the chicken and waffles and here is where the low rating comes from. The chicken is obviously frozen and reheated. The manager on duty attempted to convince me that they fry it in house in the basement and give it a TWO HOUR SHELF LIFE UNDER HEAT LAMPS. LOL. As a retired Chef i was completely insulted. Even if his claim was truthful, you still served 2 hour old chicken in a "fine dining" establishment. I offered to order another if he would kindly enjoy the meal with me. He declined. Beautiful restaurant with mediocre food because lets be honest... how can you mess up a cold salad. Dine with caution. If frozen food is ok with you you'll enjoy the experience. If you want fresh food, Morimotos is literally 50ft away.

Start with the Nachos or Mac and Cheese. You can't go wrong with their famous Grilled Cheese and Tomato soup combo. You're gonna be stuffed but you must get dessert because their milkshakes are top notch and served the right way, with a thick straw and whipped cream plus a cherry. They also serve an excellent brunch. Get a Bellini.

My experience here was fantastic! The host and wait staff were the best, the food delicious 😋 , and the prices were affordable! We will be back!

Quick and friendly service. The place has an awesome feel to it. They have a lot of positive reviews for a reason.

So glad Jones was able to reopen! Very Covid safe. Every precaution was taken for indoor dining. Plexiglass shields around every table, temperature taken at the door, social distancing markers and directions on the floor and all staff wore masks and face shields. The menu was limited and my husband was disappointed they only had one soup choice. However we were able to find some delicious choices on the menu. I had the chopped seafood salad which was very fresh and a generous portion. Hubby had the burger with shoestring fries, he enjoyed both. I also ordered the crispy zucchini which contained some of my food allergies so the chef hand breaded a special order just for me! Wishing Jones continued success as we all navigate these challenging times.

The deviled eggs were delicious, my husband had the chicken and waffles which he loved, I had the crispy flounder which was just ok. The Duncan Hines cake was very dry but our server was very nice.

An outstanding surprise on our first trip to Philly! The food was fabulous and the service was fantastic. Thanks to Bailey and crew for making our date-night special! BG

Filled me up. The bill was good for how much you get. I see why this place has a lot of good reviews.

Southerners beware - the brisket on the comfort food menu will not be comfort food for you. You’ll receive something both shaped and sauced, somehow, like a meatloaf, but less tender. Can’t complain about anything else, though. Nice decor!

Great food. Seats need to be repaired. They're slanted. And it's a very tight fit.

Cool location to meet with coworkers. They have so many great reviews for a reason.

This is a must try. It is near the liberty bell. Go for breakfast, lunch or dinner!! Get the chicken and waffles and you wont be disappointed. I asked for all dark meat but usually it comes with a breast, a thigh and a leg I believe. It's not expensive but looks high class. Try it out! We went 3 times in our 1 week stay.

Came here late night with my wife. The food was amazing and fast! Great customer service and affordable food

Love it! The best Chicken & Waffles that I've ever had. Service was Great!

Food and atmosphere is really good. Also fast service

The food here is to die for and the staff are super nice. The atmosphere in this dinner is fancy and absolutely gorgeous. Will be coming back.

Very disappointed with this place. Read great reviews and saw good pictures.

Service was quick was there for their mid day menus that is more limited but meet our needs. The shake was very good would have loved to have another.

Wasn't that great today. Usually it's better!

Rude service and drinks we're up to par

First night open from the pandemic and had Limited menu and didn’t even have their main entree that They are known for.. very disappointing so I ordered a Caesar salad and it was very dry so I asked for a side of dressing that took 10 mins to get.. by then my friend was already done eating..oh yeah it took the whole time to get my Mac and cheese casserole.

I love Jones, service is always great, too.

Amazing atmosphere amazing chicken and waffles

Great food

Brunch was delicious! Our server did a good job of attending to needs. Safety precautions in place were well managed.

Great food and atmosphere. Monkey bread is a must.

The service was very sociable and kind.

The food and customer service was great

Everything was so good.

Nice place & good food. Make sure you make reservations. Especially on the weekend!!

Delicious! Good service.

Nice menu revisions since my last visit. Good was good as usual

James the bartender was a pleasure. Most enjoyable evening i have spent there

Consistant

(Translated by Google) A casual place. Very delicious food (Original) Un lugar casual. La comida muy deliciosa

A place to get some comfort food. Menu has changed throughout the years, and it was definitely better in past.

Pretty good food, great atmosphere. It's 'comfort' food, so blahh, who am I to judge, not my first choice, and I should have ordered something healthier, would probably have felt better about the whole thing. It's popular, so I think people like the food. Nice location.

Chicken and waffles are soooo good!!

The food was great

We came here for a friend's surprise party and I thought this place was really really nice. Not too expensive and the atmosphere is AMAZING. Dim lighting with seating in cool/comfy chairs and although it seems to be more of a place that's more suitable for a date with a significant other, we all reallt enjoyed it.They accommodated our whole party (even with us arriving pretty early) and the staff was very friendly. The waitress seemed a little busy, but was never slow or didn't mind us asking for refills or anything else we needed. She even gave a recommendation that the birthday girl really enjoyed. As I said, with the atmosphere and location in the city, I was expecting more expensive, but everything was pretty fairly priced. I'm not really a soda drinker or specialty drink kind of person, but I know one of my friends thought that the specialty drink was a bit on the expensive side (and at least while we were here, refills costed extra, so watch out with that)!

Good food!

*Pre-COVID Review* We ate brunch here, excellent service with a very extensive Bloody Mary customizable menu. Friendly to gluten allergies. Interesting decor, not outrageous pricing for the location. Will stop by again. Definitely a good idea to make a OpenTable reservation, even if you're nearby.

The food and service were above my expectations. I surely liked the environment of this place. Superb restaurant to take the family out for lunch.

Food is delicious, I would highly recommend Jones. A nice place for comfort/American food reasonably priced. Highly recommend their chicken and waffles and nachos. Atmosphere is very nice.

Best French toast ever! Went for brunch. The food was great. The service could use some improvements. Cozy atmosphere. Overall a nice brunch spot

This place was amazing. We went during a busy time so I do reccomend making reservations. There is a procey Parkway parking lot across the street if you're driving there. Expect to pay $10-$18 for parking. As for the restuarant itself it was very clean and the staff were extremely friendly and helpful. The Mimosa are superb. They have 4 very clean unisex bathrooms. The place is pretty decent in size, there is also a loft area upstairs. The bartender who served us was very cheerful and energetic even though he was busy with multiple customers. He even took a picture for us during all the commotion. Definitely plan on going back, also they seem to have a lot of specials so we'll try to catch a special or event one day and post a review on that. 10 out of 10 service.

The bottomless Bellini was the hit for the ladies. After a few hours of food and fun, we poured the girls in to a cab to get back home. Happy people all around. Great service, Great food.

Went to Jones with family and enjoyed the outing. Kids enjoyed the upscale dining experience. Menu was different from the last time we visited. But still good.

Not too bad. Food was good and the fries were super good! We felt very out of place there. We had just gotten into town and everyone was dressed in their business attire and we were not.

Great pretheater place, comfort food!

Can

Waitress was freindly .Drinks good .. food ehh . I get that ita affordable but quality was low. I have heard good things about Jones.It missed the mark for me . I had chicken and waffles my husband had grilled cheese and tomato soup both are mediocre but edible . We also had mac and cheese as an app which was actually very good exept we did not recieve plates with it so we ate it from the dish they served it in . The people sitting next to us made us feel uncomfortable . They kept stairing at us. The lady actually held her jc penney purse extra close when we sat down. I know thats not the restaurants fault but i wanted to add that bc it did effect my experience. Wish they had desserts but was not on menu or offered.It was Valentines Day . All together average . Becky our waitress was incredibly sweet she was 5 star. The Manager walked around asking tables how they where doing ( i love this ). 3 star because food could have been better .

Great food. Nice size portions.

Can't gone wrong with a S. Starr joint. Jones is just what you would expect, and a very kind, warm staff. Great dinner!

Delicious food and amazing staff!

Everything was great will be going again soon

Good but expensive food, nice atmosphere.

Ate at the bar. My cocktail was very good and the food was great!

Decent food fun atmosphere super casual

Chicken and waffles are the best.

At the top of my list for cool spots to chill grab lunch. Date night. It's laid back, relaxed feel good spot. OBTW the fries are awesome!!!

Good breakfast/brunch essentials, well prepared.

One of the best dinner spots in the city

I had the tomato soup to start which was tasty and if you like a spicy zip it's for you. We split the Baked Mac and Cheese because it was a Jones Specialty. Hot and creamy with a crunchy top. That was the highlight of the meal. I had the Backyard burger which was nothing special. I have had better burgers elsewhere. My wife had the Shrimp and grits which was luke warm, contained clumps of polenta like it wasn't mixed well and contained a piece of an egg shell. We will go elsewhere on our next trip downtown.

Last dinner we had on our trip. This place is an absolute gem ?

Really good good. Upscale diner. Mac and cheese is awesome.

Service was great, food was good, but not amazing. Very solid choice when you just want a decent American meal.

It was good food, but pricey and a limited menu for brunch.

The food is delicious. Mimosas are everything you want.

Loved the French fried zucchini! Entree was great too, huge serving!!