Bruna image

Bruna

Gift shop Tobacco shop Book store Office supply store Comic book store

One of the Most Reviewed Book stores in Nijmegen


Address

Zwanenveld 90120, 6538 SP Nijmegen, Netherlands

Website

www.bruna.nl

Contact

+31 24 343 0269

Rating on Google Maps

4.10 (274 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: (Carnival Saturday), 9 am to 5 pm, Hours might differ
  • Sunday: (Carnival in the Netherlands), Closed, Hours might differ
  • Monday: (Carnival in the Netherlands/Shrove Monday), 9 am to 6 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: post (14) mail (11) staff (8) brievenbus (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 titiana v. 1 year ago on Google • 29 reviews
    I think this is a really nice store, the staff is very nice. Definitely worth a visit.
    1 person found this review helpful 👍

  • 1/5 Kaveeta G. 2 years ago on Google • 3 reviews
    I wanted to pick up a package before closing time today, but the employee was very unfriendly and indicated that the store was closed and refused to help. Very unfriendly staff!!!
    1 person found this review helpful 👍

  • 5/5 Dindo S. 4 years ago on Google • 175 reviews
    I send my snail mail here.

  • 4/5 Jody L. 2 years ago on Google
    (Translated by Google) Always a good choice of magazines, books and office supplies. Store is well organized and well laid out. (Original) Altijd een goede keuze aan tijdschriften,boeken en kantoorartikelen. Winkel is overzichtelijk en goed ingedeeld.
    1 person found this review helpful 👍

  • 1/5 Kim S. 3 years ago on Google
    (Translated by Google) I came there to send mail via letterbox, usually I get mail that is a bit thicker than usual through the mailbox and I have previously sent such mail as letterbox mail. A woman who works there was very disinterested and rude. She asked if the package fits through the letterbox, to which I answer yes. Then she takes my mail and tries to push it through the slot, then she says no does not fit through so I do not accept it. I try to explain that I get such mail more often through my mailbox and it is not a problem (On the website where I bought this shirt they have given letterbox mail as a return sticker, which I have printed out). But madam doesn't want to accept my mail. We no longer live in the Stone Age where letterbox mail is just a thin envelope. I then went to Primera with my post and they accepted my post without any hassle. From now on if you don't want to hassle with your mail and you want good customer service, go to Primera, they are friendly and service is much better. (Original) Ik kwam daar om post op te sturen via brievenbus, gewoonlijk krijg ik post die iets dikker is dan normaal door de brievenbus en heb ik ook eerder zulke post verzonden als brievenbuspost. Een vrouw die daar werkt was zeer ongeïnteresseerd en onbeschoft. Ze vroeg of het pakket wel door de brievenbus past, waarop ik ja antwoord. Daarna pakt ze mijn post en probeert ze het door het gleufje heen te duwen, vervolgens zegt ze nee past er niet doorheen dus accepteer ik hem niet. Ik probeer uit te leggen dat ik vaker zulke post krijg door mijn brievenbus en het geen probleem is (Op de website waar ik dit shirtje heb gekocht hebben zij als retour sticker brievenbus post opgegeven, die ik heb uitgeprint). Maar mevrouw wilt mijn post niet accepteren. We leven niet meer in de stenen tijdperk waar brievenbus post alleen een dunne envelop is. Ik ben vervolgens met mijn post naar de Primera gegaan en zij hebben mijn post aangenomen zonder gedoe. Voortaan als je geen gedoe wilt hebben met je post en je goede klantenservice wilt hebben, ga dan naar Primera, zij zijn vriendelijk en service is veel beter.
    1 person found this review helpful 👍

  • 1/5 Vanessa v. 1 year ago on Google
    Slecht personeel laten je onnodig wachten. Jammer
    1 person found this review helpful 👍

  • 5/5 Piotr D. 4 years ago on Google • 62 reviews
    For me? The best place to send postcard or letter.

  • 5/5 Marc van B. 1 year ago on Google • 46 reviews
    Typical Dutch BRUNA/PRIMERA store with a post office, office supplies, books, cards, smokes, magazines, puzzle books and such. Friendly and helpful staff.

  • 5/5 Fred S. 9 months ago on Google • 30 reviews
    Nice staff, have time for you, and, not unimportant, can take a joke.

  • 4/5 Tonny K. 6 months ago on Google • 7 reviews
    Nice that there is a bookstore.

  • 1/5 Hans vd B. 4 months ago on Google • 5 reviews
    Bad!!! They are Post NL, but if your package is too big they will not accept it otherwise their cart will quickly be too full. Have now contacted Post NL.. worthless service from Bruna

  • 1/5 Farhad M. 3 months ago on Google • 4 reviews New
    Bruna employees are nice people all over the country, but today at the Dukenburg Zwaneveld branch a girl with glasses misbehaved with me. And I said to her: woman, I've been standing here for 10 minutes, she replied angrily, I haven't seen you. Actually, one star is too many, but I had to, it couldn't be less😪😪

  • 5/5 Fay 2 years ago on Google
    (Translated by Google) Very friendly and helpful staff! Fine book assortment and many nice English books! (Original) Heel vriendelijk en behulpzaam personeel! Fijn boekenassortiment en veel leuke Engelstalige boeken!

  • 4/5 Rob van Z. 5 years ago on Google
    (Translated by Google) This Bruna is in a good accessible place, I have the idea that the staff changes here regularly, which is not always for the good of the store. The shop has an extensive range and the staff helpful. Sometimes there are long lines because of the Postnl point, so you have to wait a long time. Also a great store. (Original) Deze Bruna zit op een goede toegankelijke plek, ik heb het idee dat het personeel hier regelmatig wisselt wat niet altijd ten goede van de winkel is. De winkel heeft een uitgebreid assortiment en het personeel behulpzaam. Soms zijn er flinke rijen vanwege het Postnl punt waardoor je lang moet wachten. Verder een prima winkel.

  • 4/5 Martine van N. 11 months ago on Google
    Nette winkel met vriendelijk personeel

  • 1/5 Rezan 2 years ago on Google • 2 reviews
    Bad service point, I had to wait a long time to be sent back because one of their machines no longer worked and the staff was also moody.
    2 people found this review helpful 👍


Call +31 24 343 0269 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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