2/5 Laura M. 2 years ago on Google
Management
are
charging
top
dollar
for
this
place
while
trying
to
run
it
on
a
shoestring
and
it
shows.
Avoid.
The
food
was
consistently
terrible
--
fatty
meat
that
was
impossible
to
cut,
a
lump
of
plain
grilled
chicken
without
any
seasoning
or
taste,
dessert
that
arrives
still
frozen,
soup
that
tastes
of
nothing.
One
night
I
had
to
wait
30
minutes
just
to
get
soup.
There
was
only
1
other
table!
Then
they
got
my
order
wrong
twice.
I
assume
because
they
hired
staff
for
a
supposedly
international
lodge
who
do
not
speak
sufficient
English.
I
couldn't
even
get
a
cup
of
coffee
outside
of
meal
times
when
I
have
literally
no
where
else
to
go,
and
when
rain
--
expect
lots
of
rain
--
means
you
have
to
hang
around
unexpectedly.
My
itinerary
was
altered
several
times
until
my
guide
put
a
stop
to
it.
For
the
first
few
days
any
sound
of
nature
was
ruined
by
the
loud
pressure
washer
gun
constantly
being
used
on
the
path.
When
I
complained
about
all
this,
things
improved
a
bit.
But
it
was
abundantly
clear
the
staff
were
openly
annoyed
I
had
complained
--
they
spoke
about
it
to
other
guests
in
front
of
me.
Off
site
management
replied
to
my
email
but
did
not
apologise.
By
now
the
atmosphere
was
terrible.
Things
only
really
improved
in
terms
of
food
and
service
when
a
large
number
of
Brazilian
guests
arrived.
Unbeknown
to
me
I
had
booked
5
days
when
I
was
virtually
the
only
guest,
non-Portuguese
speaker,
female
and
solo
--
the
attitude
was
clearly
then
I
should
just
accept
a
lower
standard.
For
example
when
the
Brazilians
arrived
suddenly
the
kitchen
would
make
food
outside
restaurant
hours.
Ronaldo
is
a
very
good
guide
and
the
trips
are
very
good,
especially
monkey
island,
but
this
is
because
of
excellent
guides
like
Ronaldo
and
Francesco
the
boat
driver
and
caiman
catcher,
who
both
went
out
of
their
way
to
make
sure
I
had
a
good
time.
Which
is
how
everything
should
have
been.
But
it
was
not.
After
5
days
all
of
this
was
finished
by
me
having
to
wait
20
mins
at
the
marina
in
the
noon
sun,
and
15
mins
more
if
i
hadnt
said
i'd
get
an
uber,
for
the
transfer
back
to
the
airport.
Avoid.