(Translated by Google) This clinic is a shame, from the reception, to the doctors who think they are Gods, 3 hours to be seen with their daughter on their lap, doctors who are constantly late. I brought my daughter twice, once I spent 3 hours to be seen, the doctor spent 5 min and decided that my 3 year old daughter would need surgery, I went to see other doctors who said not to operate at that age. A lack of respect, people pass on the fronts even after arriving well later, doctors attend people in the emergency rooms. To the owners of this company open their eyes because it is horrible, they may be making money, more for lack of option not for quality. (Original) Essa clínica é uma vergonha, desde a recepção,até os médicos que se acham Deuses, 3 horas pra ser atendido com a filha no colo, médicos que constantemente atrasam. Trouxe minha filha por duas vezes, uma passei 3 horas pra ser atendido, a médica passou 5 min e decidiu que minha filha de 3 anos precisaria de uma cirurgia, fui procurar outros médicos que disseram pra não operar nessa idade. Uma falta de respeito, pessoas passam na frentes mesmo chegando bem depois, médicos atendem pessoas dos prontos socorros. Aos dono dessa empresa abram os olhos pois está horrível, podem estar ganhando dinheiro, mais por falta de opção não pela qualidade.

Good people, what terrible service from the second reception, then a reception and the first contact with the public. Super rude attendant with a frown seems like she's not satisfied with her work, to answer a question with such a bad mood, I hope this service improves. I took my exam and they asked me to wait because there would be another one, I waited for more than 45 minutes and they didn't call me and asked me nothing. After going to the reception several times I was told that it was a mistake and I could leave what a mess the reception is. I do not recommend this clinic.

(Translated by Google) I went to that place yesterday, only after going through two hospitals did the unit finally solve my problem: there was a foreign body in my left ear (a cotton that came off the counter). Cedof works for private and public individuals. The public is served according to the established schedule. Afternoon from 4 pm to 6 pm. I arrived at the place before to be served first, and q starts the service at 16 hours. Okay, I waited until the time came ... my turn came, I went to office 10 and was treated. While attending the specialist was regular. Because she managed to solve my problem, even though she sinned in terms of politely treating the patient ... I felt she was sarcastic !! And I'm not the only one who complained about it. Only see in previous comments !!! Thinking about it, I didn't give the dreamed 5 stars. I hope they get better. the environment and structures are great. Grateful for the service, I even thanked the receptionists. (Original) Fui ontem nesse local, só depois de passar por dois hospitais finalmente a unidade resolveu meu problema: tinha um corpo estranho no meu ouvido esquerdo (um algodão que desprendeu do contonete). O Cedof funciona para os indivíduos particular e público. O público é atendido de acordo com o horário estabelecido. A tarde a partir das 16 horas até às 18 horas. Cheguei antes no local pra ser atendido primeiro, sendo q começa o atendimento às 16 horas. Beleza fiquei esperando até dá o horário...chegou minha vez fui até o consultório 10 e fui atendido. Enquanto ao atendimento com a especialista foi regular. Pois ela conseguiu resolver meu problema, embora pecou no quesito tratar com educação o paciente..senti q a mesma foi sarcástica!! E eu não sou o único q reclamou disso. Só é ver nos comentários anteriores!!! Pensando nisso, não dei as sonhadas 5 estrelas. Espero que melhorem. o ambiente e estruturas são ótimos. Grato pelo atendimento, até agradeci as recepcionistas.

What is the point of scheduling an appointment if you have to wait more than 2 and a half hours to be seen? I think this is a question that the administration of this clinic has to answer. For those who want to schedule an appointment, keep in mind: here, your time is worthless. I recommend that, if you can, you book somewhere else. A recommendation for the clinic: if, at least, they let patients know that waiting times usually last more than two hours, it would avoid a lot of dissatisfaction. I received good care from the doctor, however

The experience is terrible! The patient arrives an hour early, and things don't go smoothly. There is a screen that calls the patient, each patient calls three times, stops and does not call again. Then, you call the same patient again who was called three times, and your turn never comes. The attendants keep looking at you, as if nothing had happened. This is ridiculous. Zero respect for those who wait for their turn that never arrives. I will file a complaint with Procon and another with the ANS, to monitor the treatment that this clinic provides to its patients.

(Translated by Google) I went for a private audiometry, I was well attended by the speech therapist who informed me that the report would be released by the reception and they would call my name. If I hadn't gone after the report, I would be waiting until today. I didn't like the reception service, they were mocking me and other patients. (Original) Fui realizar uma audiometria particular, fui bem atendida pela fonoaudióloga que me informou que o laudo seria liberado pela recepção e eles chamariam meu nome. Se eu não tivesse ido atrás do laudo, estaria esperando até hoje. Não gostei do atendimento da recepção, elas foram debochadas comigo e com outros pacientes.

(Translated by Google) Bad service staff provide good service Only private services the clinic has a partnership with SUS however silver with background was a very bad and unpleasant experience (Original) Atendimento ruim funcionários atendem bem Apenas serviços particulares a clínica tem parceria com o SUS no entanto prata com segundo plano foi uma experiência muito ruim e desagradável

(Translated by Google) My husband went to make an appointment and they didn't have a system, so they asked him to come on Friday, in this case today, from 8 am to see him. The service was through passwords. As people arrived, they received passwords that were not discarded. That is, they reused all passwords. Making people who arrived later take smaller passwords and pass ahead of others who were already waiting in time. BAD ORGANIZATION! I do not recommend. (Original) Meu esposo foi marcar consulta e estavam sem sistema, então pediram para que ele fosse sexta-feira, no caso hoje, a partir das 8h para se consultar. O atendimento foi através de senhas. Conforme as pessoas iam chegando, recebiam senhas não descartadas. Ou seja, reutilizavam todas as senhas. Fazendo com que pessoas que chegaram depois pegassem senhas menores e passassem a frente de outras que já estavam esperando a tempo. PÉSSIMA ORGANIZAÇÃO! Não recomendo.

(Translated by Google) Great!! In 2018, when I lived in Manaus, I was referred to this clinic with a pimple in my throat. I was very well attended, I just waited a little because there were a lot of people. Today I live in Rj, but Even far away I'll never forget this place...Thanks Cedof Manaus !! (Original) Excelente!! Em 2018 quando morei em Manaus fui encaminhado para essa clinica com uma espinha na garganta. Fui muito bem atendido, só esperei um pouquinho porque tinha muita gente. Hj moro no Rj ,mas Mesmo longe nunca vou me esquecer desse lugar...Obrigado Cedof Manaus !!

(Translated by Google) The place is clean, wide and well equipped, but the service is terrible. I took my mother to this place, referred by the hospital Plato Araújo. She was feeling very bad, but even telling the attendants, they attended the private and left us last. The doctor was in a hurry, and barely heard us. My mother feeling sick, we went out at night, had to carry her there to get a taxi. Bottom line: Poor place to attend, and if it's your sus they can prepare to wait long, even if it's serious. (Original) O local é limpo, amplo e bem equipado, porém o atendimento é péssimo. Levei minha mãe a esse local, encaminhada pelo hospital Platão Araújo. Ela estava passando muito mal, porém mesmo falando isso aos atendentes, eles atenderam os particulares e nos deixaram por último. A médica, estava muito apressada, e mal nos escutou. Minha mãe passando mal, saímos a noite, tive que carrega-lá para pegar um táxi. Resumindo: Péssimo local para ser atendido, e se for pelo sus podem se preparar para esperar bastante, mesmo sendo grave.

Excellent medical clinic I recommended

(Translated by Google) Plano Bradesco Saúde, according to the clinic, takes an average of 30 to 40 minutes for them to respond to the release, which is notoriously using this argument to avoid the queue at their service. Examination of the ear had to be with the child sleeping and it took so long that he woke up and we only had problems. (Original) Plano Bradesco saúde segundo a clinica demora em media de 30 a 40 minutos pra responderem a liberação coisa que notoriamente utilizam esse argumento para evitar a fila no atendimento deles. Exame da orelinha tinha que ser com a criança dormindo e demorou tanto que acordou e só tivemos transtornos.

Zero rating We arrived at 6:10 and left after 10 hours. They don't respect the order of arrival and pass several people in front. Lack of respect for elderly people who wait to undergo exams in pain. Very unfair to those who spend hours waiting.

(Translated by Google) Well located, organized and with good professionals. (Original) Bem localizado, organizado e com bons profissionais.

(Translated by Google) Very good service, I recommend, very comfortable place. (Original) Atendimento muito bom, recomendo, local bem confortável.

I went to this clinic because the doctor gave me a referral, they treated me very well, the doctor was very attentive, Dr Cláudia. I had a pimple in my throat, she examined me and she tried 4 times to see the pimple, but she couldn't, I was referred to an upper endoscopy to remove the foreign body, everything went fine, I'm very well. Very clean clinic, great staff, I have nothing to complain about

Cedof has been improving its service, welcoming the public online or in person as the starting point for the first contact, and it is very comfortable to be served by people who enjoy what they do, always being friendly, empathy is always necessary.

I received very good care from the doctor, I underwent some tests; I returned for an evaluation consultation and I am grateful for the treatment I received

Second time and bad experience Terrible service. I arrived at 7:00 And I was waiting for ten hours. My son slept. The exam was done while sleeping. He slept more than two hours. It's nothing. Ten o'clock she calls. Detail. After I complained. Since my son is autistic. When he arrived to take the exam, the doctor, with complete ignorance, said that he was sleeping.

Reception 2 served me very well, I hope the service itself is as good as the reception

I received great care when I was having a lot of pain in my ear and I was prescribed the right medicines to help me get better.

Good service in knowing how to understand the financial situation and availability to reschedule without harming the person who needs the service.... Thank you very much and a happy new year to everyone at Cedof clinic 🙏🙏🙏

Great

I wasn't even answered, 'system error'. If you need medical services, I recommend going to another provider.