1/5 Chris D. 5 years ago on Google
A
shambolic,
baffling
and
poor
quality
experience.
We
visited
on
a
busy
Saturday
evening.
Our
drink
order
was
taken
quickly,
but
things
went
downhill
from
there.
We
waited
20
minutes
for
someone
to
take
our
food
order
-
we
resorted
to
waving
down
a
server.
It
was
clear
the
staff
were
very
busy.
Two
of
us
had
ordered
brisket
&
burnt
ends,
but
when
the
food
arrived
we
noticed
there
were
no
burnt
ends
on
the
plates.
It
turns
out
they
had
run
out
of
burnt
ends,
but
rather
than
telling
us
and
offering
a
replacement,
they
just
tried
to
blag
it.
We
were
offered
another
side
as
a
replacement,
but
we
felt
this
wasn't
an
equal
value
replacement,
so
we
asked
for
a
half
rack
of
ribs.
This
was
refused
-
they
just
brought
more
brisket.
The
problem
was
that
the
brisket
was
as
tough
as
old
boots.
I
struggled
to
cut
through
it
and
it
gave
my
jaw
a
real
workout.
It
was
like
tough
frying
steak.
The
meal
also
came
with
texas
toast,
which
was
missing
the
toppings,
so
it
was
just
thick
dry
toast.
The
fries
were
very
dry
and
dull.
It
was
one
of
the
worst
meals
I've
ever
eaten.
I
regret
not
sending
it
back,
but
I
don't
like
to
make
too
much
of
a
fuss,
and
frankly
I
was
famished
enough
to
eat
this
rubbish.
My
friends
said
their
burgers
were
very
dry
and
overcooked.
Another
friend
did
enjoy
her
steak
though.
This
was
one
of
my
worst
restaurant
experiences
-
the
bad
food,
the
appalling
service
and
having
the
cheek
to
serve
half
a
meal
and
then
argue
when
we
point
this
out.
We
eventually
managed
to
get
one
of
the
brisket
meals
refunded,
but
even
this
was
a
challenge.
Truly
appalling
guys
-
also,
you
need
to
clean
the
greasy
floor
near
the
pass/toilets.
My
wife
slipped
and
sprained
her
ankle.
3 people found this review helpful ๐