1/5 Saad B. 4 years ago on Google
The
property
may
have
had
its
hey
days
but
the
comparison
between
the
current
reality
and
the
description
as
well
as
some
of
the
feedback
available
online
is
puzzling.
Upon
arrival,
we
were
greeted
by
the
owners
for
about
15
minutes.
That
was
the
extent
of
our
interaction
with
them
for
the
next
5
days
because
we
never
saw
them
again
on
the
property
nor
heard
from
them
despite
promises
to
contribute
to
our
experience
at
the
property
and
in
Beirut.
For
example,
they
said
they
were
going
to
show
us
the
art
around
the
house
(one
of
the
strong
appeals
of
the
guest
house)
but
never
made
any
proactive
attempt
to
do
so
during
our
stay.
Other
commitments
were
made
to
provide
recommendations
in
Beirut
and
even
introduce
us
to
some
of
their
friends.
All
were
empty
promises.
We
stopped
by
the
common
areas
in
the
morning
before
leaving
and
at
night
almost
every
day
and
never
ran
into
them
again
on
the
premises.
The
room
was
small
and
quaint
but
needed
to
be
spruced
up
(e.g.
fading
paint,
stained
bed
cover,
dangling
TV
cables,
no
seating
available
besides
the
bed).
One
of
the
window
drapes
was
falling
apart
and
the
towels
and
sheets
felt
overused.
Two
days
in
a
row,
we
had
to
call
the
attendant
because
the
bottles
of
water
had
not
been
replaced
in
the
room.
During
the
next
couple
of
days,
we
were
alone
at
breakfast
in
the
back
patio
which
looked
like
it
had
not
been
cleaned
in
days,
lights
were
dimmed
every
night
at
the
restaurant
due
to
the
lack
of
patrons
and
the
property
was
completely
lifeless
and
felt
desolate
at
all
times.
After
the
first
few
days,
we
decided
to
pay
for
breakfast
elsewhere
because
we
were
so
underwhelmed
by
the
experience.
We
came
back
twice
after
midnight
and
access
to
the
property
was
not
locked
despite
the
fact
that
we
were
told
it
would
be
locked
after
midnight.
For
those
who
have
not
been
to
Beirut,
streets
are
not
well
lit
and
it
felt
quite
eerie
to
walk
in
a
property
in
pitch
black
conditions
and
knowing
that
anyone
could
get
to
the
rooms
easily.
We
walked
back
in
the
property
on
Sunday
night
at
9pm
to
find
the
property
deserted
and
the
gate
was
surprisingly
locked.
The
night
attendant
had
left.
He
returned
when
I
called
the
owner
and
complained
that
we
were
alone
on
the
premises
and
worried
about
safety
but
also
needed
service.
Perhaps
one
of
our
most
important
points
of
contention
is
that
the
owner
told
us
two
days
before
arrival
that
we
needed
to
bring
cash
to
pay
for
our
stay
and
our
expenses
around
the
city
and
that
credit
cards
were
not
accepted
in
Lebanon
because
the
banking
system
was
collapsing.
We
are
NY-
based
but
were
traveling
in
Spain
before
Beirut
and
had
to
spend
a
few
hours
In
Barcelona
looking
for
cash
machines
to
withdraw
cash
and
incurred
unnecessary
ATM
and
other
charges.
We
realized
very
quickly
that
credit
card
payments
were
accepted
everywhere
around
Beirut
and
that
the
owner
essentially
had
made
the
argument
up
to
get
paid
in
cash.
We
found
this
request
to
be
most
deceitful,
unwarranted
and
infuriating.
On
the
last
day,
I
sent
an
email
directly
to
one
of
the
owners
to
convey
again
some
of
our
issues.
She
initially
deflected
and
instead
made
insulting
innuendos
about
us.
She
then
somehow
realized
that
perhaps
a
defensive
attitude
may
not
pay
off
in
the
long
run,
apologized
for
our
experience
and
provided
what
I
found
to
be
excuses
about
what
went
wrong.
In
my
view,
the
owner
did
not
take
any
responsibility
for
our
experience
or
lack
thereof.
This
is
a
property
that
may
have
had
a
good
concept
and
had
potential
at
some
point
but
clearly
has
not
put
a
lot
of
efforts
to
nurture
that
concept.
This
is
actually
feedback
we
have
received
about
Villa
Clara
from
several
people
we
met
in
Beirut.
We
have
been
offered
no
immediate
compensation
for
our
bad
experience.
Instead
the
owner
suggested
two
free
nights
next
time
we
travel
to
Beirut.
We
plan
to
go
back
to
Beirut
often
but
will
never
stay
in
that
property
again!
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