This gym has a very nice layout but unfortunately it's not clean AT ALL. I usually go late in evenings so I'm not sure if everything is clean in the morning or not. The treadmill bottle holders are filled with junk and trash most of the time. For such a big area there are two water fountains and only one of them works for filling up bottles. The other fountain has been broken for more than a month. The men's changing room is not clean. There are towels tossed around on the floor or in the bathroom. This is such a pity. It's a very nice gym with good vibe of people... Please take more care of cleanliness and fixing broken equipments and machines.

Every time coming for 8:30 morning class we see floors like this (see attached pictures). Speaking about clean facility. I used to love this place. It was such a nice location under Extreme Fitness management. Now everything is changed for worse. I am only posting this because no one from the management cares. Everyone complains and no changes :( The class gym is always either to hot or too cold. Always water on the floor of washrooms and change rooms. Floor mats and dumbbells are worn out and never enough for all people in the class. Looks like there is no cleaning team on the site.

I recently visited this location for the first time, and front staff was very open and welcoming and even gave me a tour of the gym which I appreciated so much. The second time I visited with my boyfriend, we asked again for a quick tour and guest pass as he was considering joining the gym with me. The staff member had him complete his information, wait a few minutes then in a dismissive manner came back and stated that as per their manager, appointments needed to made days in advance followed by a “No one has time to speak with you or show you around right now. So if you want to workout, it’s $25”. The interaction made us feel like we were not welcome. I have visited several locations in the recent past and have always been accommodated well as a new guest. We were excited to find a gym close to our new home and find quality personal trainers to work with however my bf and I were not happy with our first experience and he will likely not be coming back to this location due to the lack of customer service here. I’m disappointed and hope other new members aren’t brushed off the way we were.

This gym is excellent! And it has everything you need for your fitness needs. The staff including the Manager are very friendly. I find J and Steven, the manager and assistant manager are excellent at managing the gym and the relationships with members. The Zumba and RPM classes with Mihaiela are a must go and the instructor is a top first class instructor, with Zumba you will have your cardio while having a lot of fun and RPM really works your legs. Huge parking lot as well, you will never have to worry about parking; the weights area has machines that other gyms don’t have. The personal trainers are highly qualified. On top of that, it comes with amazing members and friends! It has towel service, sauna, pool, meditation room, hot Yoga! Clean place!

The two of us went to this big location during their busiest hours, but we still found machines and parking that were readily available. We wanted to join this location for their pool, which was clean and well-maintained. Even though it was super busy, Daniel gave us a very comprehensive tour of the gym, answered all of our questions patiently and thoroughly. He was professional and very knowledgeable, yet friendly and approachable - the best kind of customer service! We are very excited and glad we chose to join this gym! Angela and Alex

The current Assistant General Manager here took the necessary steps to help me resolve my issue. He was also very cordial and polite, went above and beyond to help me with my situation. Definitely appreciate it during these times. The staff here are generally friendly and kind, and there is a good variety of gym equipment, as well as a good number of squat stations available.

This location is fantastic! It is always tidy, the layout is great, the staff are super friendly and the atmosphere is comfortable. Also huge shout out to Mojtaba who walked me through the entire process. I would recommend this gym to anyone looking for a workout with modern equipment, a welcoming atmosphere and access to extra perks to create a well rounded fitness lifestyle!

I'd like to start this review by sharing that I've been working at this Goodlife location (Markham Yonge) for about 2 years now and I love it! So naturally, I may be a little bias! But this is one of my favourite Goodlife locations and that's the reason I wanted to work at this location to begin with. I love my friends and colleagues here and I really feel like I'm part of a family. From our front desk staff who are still here and those who have moved on to the managers who are currently working here and ones who have also moved on like my mentor, Jaymie Daniels, who was an outstanding general manager. I could go on and on about how much I love my location, our staff, and our members and I'm proud to be part of such an amazing community. I owe a lot to Goodlife and this location as my life really changed for the better when I started working here and I'm so grateful to be part of the management team at this location.

Great location and great people! From the moment you get in, you're greeted with smiles and friendly faces. Even at 6 am each morning when I go there, also they do have free parking which is awesome.

Recently starting working out at a different gym. Goodlife did not communicate in any way that their rates were increasing to a ridiculous amount. If these were premier upscale clubs I can understand however they are not. when I inquired about the massive rate increase I was shrugged off and told nothing they can do contact head office. I urge everyone to shop around as significantly better rates with equal or more amenities can easily be found.

This club is amazing, the facilities offered and the people. I wanted to make special mention of Pouya Ahmadi Assistant General Manager - Markham Yonge, who has exhibited phenomenal customer service and care during the pandemic and how my membership issues were handled. Even though I live 30 mins away I had made this my favourite and home gym. Congratulations and Great Work Pouya!....Agnes

Signed up about a month ago. Every staff member has been super welcoming and kind, and love how even when the machines/equipment haven’t been used in a while they’re still going around cleaning. The onus is still on us, the members, to clean up after ourselves. But seeing them go the extra mile to make sure everyone is SAFE goes a long way. There’s always space and room for me to come in and do what I need to do, just happy to be back in the gym!

I've worked at this gym for a year now and I have to say that I love this gym. The managers (Jay, Pouya and Pam) are amazing! And I genuinely enjoy my coworkers and the effort many of them put in to make this gym top notch and offer great customer service! In terms of layout, the gym is huge with a great open concept, really nice group fitness studios and a pool, hot tube and steam room, which makes it my favourite GoodLife to train at!

This is One of the best GoodLife in all across GTA! Pouya in branch manager which is such a nice person and veeeeery helpful. The customer service you may get here you can’t get in anywhere else.

Had a great experience with POUYA on the phone regarding my payments. Pleasant fellow and finer gentleman. Great stuff all around.

I have been a member of this club for more than six years.This gym is excellent, and it has everything you need for your fitness needs. Huge parking lot as well, you will never have to worry about parking.The staff including the Manager are very friendly. The weights area has machines that other gyms don’t have. It has towel service, sauna, pool, meditation room, hot Yoga. The personal trainers are highly qualified. My personal trainer, Neda , is highly qualified. she is responsible, serious, and organized in her job. She knows what to do for you to reach your goals. I am really happy to choose her as my personal trainer. I highly recommend her as one of the best personal trainers.

My go to place. Staff and Manager are extremely helpful and friendly. They added a few more group exercise classes recently. Clean and well maintained washrooms and showers. Would have been full marks to the club but for the recent stock out of bath soap and shampoos which has been going on for too long (+2 weeks).

I signed up at this gym and i paid my FIRST AND LAST, i used to attend this gym a lot and liked it a lot but it started to upset me when everytime i started going the gate wouldn’t open everytime i scanned my card. they told me it’s because there was a glitch since my membership got accidentally cancelled to add a family add on, but it was ongoing for months and everytime i wanted to attend the gym they would not let me in and make me wait for a manager. it took so much time out of my day to simply enter the gym which frustrated me, so i cancelled my membership. and then they charged me again for another month? which made no sense to me because i paid for my FIRST and LAST. LAST meaning no payments after i cancel ( at other gyms they never took money after i cancelled). I think the gym is nice and the staff are nice just not helpful when it comes to explaining. i don’t like writing negative reviews but i don’t appreciate how i lost even more money simply trying to cancel when i already paid for my last

It's a great location with access to many equipments & amenities. Although, it tends to get super busy at times. I wish they had more square footage with more equipments

I would like to address the issue of being denied access to the club despite being an active paying member. On several occasions, I have arrived at the club only to be informed that I cannot enter because of an outstanding balance or dues. This is extremely frustrating and inconvenient, as it undermines the very purpose of my membership - to access the club's facilities and services. It is unacceptable to be denied entry, especially when I have diligently paid my membership fees every other week as required. Furthermore, when I attempted to resolve the issue by contacting your customer service department, I was met with unhelpful responses and no clear resolution. The lack of proper communication and assistance has only added to my frustration and dissatisfaction. As a paying customer, I expect better treatment and prompt resolution of any issues that may arise. Additionally, I would like to bring to your attention the unfair and unreasonable policy of requiring an extra month's payment upon cancellation of membership. I find this practice to be highly unjust, as it essentially forces customers to pay for services they will not be utilizing. I believe that as a member, I have the right to terminate my membership without incurring any additional charges beyond the last paid period. I kindly request that you reconsider this policy and amend it to ensure fairness and customer satisfaction. If your answer is going to be call the customer support, I have already called them and didn’t receive a clear answer. I had no choice but to block the payments from my bank. I will highly recommend everyone to stay away of this gym especially this location.

Have been going to the gym for a while. Very spacious and 24 hours are a big bonus for me. They also have a swimming pool. Due to COVID-19 restrictions, they are opened at 40% capacity. Which I appreciate so people don't have to wait for equipments to become available.

This location has everything including a swimming pool, jacuzzi and great Steam room. Workout area and Locker room kind of on the cool side, so wear a hoodie. They give out towels at front desk.

I was member for 18 years that was great jym I want to thanks pola for kindness and helping me for everything 🙏🙏🥰🙏🙏

Great gym with lots of equipment and a lot of space. I’ve been a member for over 2 years now and like this location more than any other one across Toronto. The staff is also great and I appreciate all the work they put in to keep this place running.

Great gym! Great Location! Since start to working out in this location it’s been clean and tidy✨✨Working out with “KASH” (personal trainer) has been one of the best decisions I’ve ever took, Great knowledge and really care about your goals and what you want to accomplish within the timeframe 👌🏽👌🏽 so far the best experience in sports life ⭐️⭐️⭐️⭐️⭐️👌🏽 I recommend this location and “Kash” as personal trainer to everyone 🙏🏽🤙🏽

Awesome gym! Always clean and organized, good machines, variety of anything you can possibly think or wish for in a gym, and most of all super friendly personnel!

Love this location!!! The staff here are so helpful and awesome. Always welcoming me with a smile. The gym floor is clean as well and has great selection of equipment. Yoga and body pump are my favorite class at this location. Nicole is the best!!!

Very good gym all around with a great community, one thing I'm BEGGING for is more cable attachments, specifically for back and accessories like forearms it would be a life changer

LOVE coming to this location! The staff here are the nicest ones I have met. In particular, Humaira is amazing at her job and is always happy to help. She is always attentive, proactive and positive! I am always hoping to see her when I go in. The main reason why I frequent this location is exactly because of that! Keep up the great work! Thank you.

One of best goodlife gyms in the GTA. The only thing it's missing is the cold plunge. This gym has the best steam sauna. Staff is helpful and friendly. They also have a smoothie booth/snack place inside. You can buy freshly made food from there.

I’ve been going to this gym since things opened back up during COVID and I’m really happy with the cleanliness of the gym. The staff is always professional and friendly. The members who go there have also been respectful with cleaning the equipment after use. Can’t complain and overall happy with this location.

Mojtaba is super friendly and always greets me with a smile! He is always there to helped me with all my questions!!

This location has the best Zumba class in town! Mihaela is the most enthusiastic and her classes are the most energetic and fun. Every class feels like a big dance party where everyone cheers each other on. You work hard and you also have fun. The reason I'm giving it a 3 star is because of the parking situation at this location. The parking lot is extremely crammed. In order for cars to drive in and out, they have to pass by this very narrow aisle where cars have to be just a few inches next to each other. So many times someone almost scratched my car by trying to squeeze in. Once you get in, it's the same thing, you might drive to the end of the lane and have to turn around while another car is trying to turn opposite direction, it's not safe and sometimes people rush and just bully their way through. It would be better if they can make it a one way traffic direction, enter from one side only and exit from the other. The parking situation is seriously discouraging me from going there.

Great gym! The staff here are amazing! Managers Steven & Jay went out of their way to be helpful and welcoming! If booking sessions with a train-highly recommend Jaspreet-he is fantastic, knowledgeable and pushes you to do your best and succeed in your strength training. If taking hot yoga class- Henry and Julie are terrific instructors!

Great location, great support staff and my Personal Trainer is AMAZING!!! This club is 5 minutes from my home (so is Hillcrest) but the main reason I chose this was the personal service I received when I was looking for a Personal Training program and the Trainer I am currently working with. When I initially spoke with Bruce (Trainer Manager), everything went great and he confidently assured me that he would be able to find someone that would not only work with my schedule but, that this individual would be more than suited to my personality and needs. Bruce's choice of trainers for me was right on point!! Enter Richard Beckstead... From the start, Richard wanted to know everything about my past experience, any limitations I had and what goals I wanted to achieve through Personal Training. After that we started on a path that has been extremely rewarding and, with Richard's support, numerous personal bests have been met and surpassed in more than one area. When I returned to the club after a short break for health reasons, Richard was extremely accommodating of my new/altered schedule needs and also with the new restrictions in place. He put together a custom program for me that has seen my rehab move along a lot faster than I could imagine. If you're willing to put in the time and effort, Richard will duplicate your efforts, often providing additional skills, stretches etc for you in order to help you grow/evolve even faster! His professionalism, personal interest in my growth combined with his personable approach to each session is a welcome change from previous experiences and always helps motivate me to 'hit the gym' even on off days! If you're looking for a GREAT Trainer, regardless of your current level, Richard would definitely be my unreserved recommendation every time!!! I can't say enough good things about my experiences with Richard, Bruce, Jay (General Manager) and the rest of the support staff at the Yonge/Kirk location!!!

The gym is quite big & busy. They have massage chairs which is a nice bonus although they are quite worn out. With the size and dedicated rooms for various exercises I would have expected the group fitness area to be nice & bright & spacious. It's not. The room is very strangely designed & feels suffocating. It's also very dirty. Hair, dust covers the floors and I think I saw some animal droppings. It made me weary to even put my water bottle on the floor (I saw large piles of hair and dust). Clean your studio please & update it.

This location is big and has relatively good variety of equipment, but it could use a deep cleaning - I’ve been to other GoodLife locations, and their team manages to maintain the cleanliness of their equipment, change rooms and studio rooms. And the front desk staff actually say hello/good morning when you come in at these other locations, somehow, only at this one do I get inconsistency in customer service. Kind of feels awkward saying hello to someone who looks like they don’t want to be there in the first place, or is too busy talking to their colleagues knowing someone is waiting for assistance.

Honestly this gym is decent but it’s so dirty. This toilet has been the same with POO stains all over the seat and it’s been a week since I had notice it. The stall beside it has no toilet paper at ALL. The steam room has been broken for a while now and they really do need to maintain the cleanliness of this gym. Would’ve rate it a 5/5 stars if it was clean.

Literally the best gym in town. Love it here. Pargol, Dandre and Jay have all been so helpful in aiding me to reach my fitness goals and to live the good life !

GoodLife at Yonge&7 has a stellar staff. Jay the manager is always willing to listen to any issues I have. I have a multi gym pass and visited many different locations, but between, staff layout and amenities, no where else compares. They even showed their appreciations to its members by having a BBQ in the back parking lot, with fantastic wavy burgers…..Great job jay…..appreciate you…..

good size, good equipment, nice that it is 24 hours - but needs better cleaning system. This is one of the dirtiest Goodlife gyms I have frequented, and I have been to plenty. Change rooms are dirty, and actual gym equipment is not cleaned properly as there are layers of dust throughout and old water bottles and shakers lying everywhere.

Steven was incredibly helpful & accommodating. Patiently answered all my questions and made sure I had a smile on my face upon leaving the gym. The epitome of top tier customer service! Undoubtedly deserves a raise! Overall well kept gym with an elite staff. Would recommend to anyone and everyone.

Worked out here on Sunday afternoon. Gym was not too busy, so I did not need to wait for anything. Nice multi-level layout. Plenty of equipment and in good repair. I really liked the separate ‘Turf Room’ with wall mirrors- very helpful for stretching and special exercises. Gym and locker room were clean. Briefly checked the pool and hot tub. Both were well used but not crowded. Looks like a major Reno is going on but it does not interfere with the workout. Can wait to see it when it’s completed. My Rating: 4 Star = Very Good, 5 Star = Exceptional

I have been practicing yoga with Nicole for several years now, and I can confidently say that she is an excellent yoga teacher! Her classes are always well-organized and thoughtfully planned, with a great mix of both challenging and relaxing poses. Nicole is incredibly knowledgeable about yoga and is always happy to answer any questions I have about the practice. Her guidance has helped me to deepen my own practice and improve my flexibility and strength. What I appreciate most about Nicole's teaching style is her calm and supportive demeanor. She creates a welcoming and inclusive environment where students of all levels can feel comfortable and supported in their practice. In essence, I highly recommend Nicole as a yoga teacher. She is a wonderful instructor who truly cares about her students and is passionate about sharing the benefits of yoga with others. Thank you Nicole ! 🫶🏻🧘🏻‍♀️

I wanted to take my time and appreciate one of the staff members Pargol! I had the honour to have a chat regarding membership and overall the whole gym since it was my first time. She made me feel like I’m at home. She’s a true asset to the team and her energy is unbelievable I don’t even how where she get all this energy from. Highly appreciate her!

The whole experience is positive. A lot of equipment with good layout. The problem is the cleanliness of the change rooms and the washrooms. Almost all the time there is no paper toll towels for drying your hands. Other GoodLife locations have cleaner change rooms.

First off I would like to say this gym is one of my favorite locations by far. Variety of machines, always clean and friendly staff. But I would like to give a shout-out to one of your staff Pargol. She is so friendly and professional at the same time. She always comes up with proper solutions when there’s an issue. Always makes me feel welcome always goes above and beyond. Her costumer service is top notch!!

I have been coming here since xtreme and there have been some growing pains, but the improvements in the quality of services, classes and facilities are amazing. When you enter the gym, courteous staff are waiting to greet and support you, clean towels are always available, the change rooms are spacious with high ceilings, and the clientele I meet in classes are amazing people. Best of all are the fitness classes and quality of the instructors. The booking system is amazing, reducing the need to rush to get a spot, and the instructors are absolutely THE GOAT! Special shout out to Connie for her outstanding power yoga, and Michaela - AMAZING SPIN CLASSES! Life changing workouts. Thank you!

I am a new member to this gym and I find it very appealing and clean. Don’t let the parking lot fool you, there is plenty of space inside. Everyone is respectful and exactly what a gym is suppose to be. There are excellent staff members on site especially Sylvie, she is committed to her occupation and strives to make a better atmosphere in the gym.

I love the pool, usually not too busy (max. Capacity is 10) lots of equpiment but very clustered

Great place with lots of machines. Liked the Personal Trainer package that I bought...helped me learn to use machines properly and do the workout the right way.

Clean and spacious with lots of friendly staff on hand. Always proud to be a memember of goodlife. Very clean and has great choice of some different pieces of equipment that you may not find at all goodlifes. Great job everyone.

I liked it. New plaza. So everything seems cleaner. Smaller place. Standard equipment. I wish there was a pool, but that's ok. Massage chairs are so old, they are useless. You don't feel anything. Staff is great. Polite and friendly. Not so crowded (Sunday evening) Clean showers. In terms of sanitary conditions everything seems a notch better than all 3 locations on Yonge Street (Richmond Hill, 5700 Yonge, North York Centre). Overall solid gym. Still looking for the best Good life.

Nice but they would do everything just to make u get the membership lol

Very unprofessional and rude staff except one of them all other staff need to be retrained properly or unemployed. I wasn’t satisfied and I will switch to LA fitness.

During Covid and always be more friendly with customers, create conversations.Because this gym this seems to less of a social atmosphere than Yonge and York Mills where l used go before Covid

The gym is great, plenty of machines and weights. Steam room is a big plus as well. Giving 5 stars since my personal training experience with Jason has been excellent. He is very knowledgeable, adaptable and professional. He has kept me on track to keep hitting my goals and surpassing them. I recommend him 100% for anyone looking for personal training

I'm grateful for the wonderful classes, especially Yoga and cycling, which are truly remarkable. I also appreciate the efforts to maintain a respectful atmosphere, allowing everyone to fully enjoy their time at the facility. Thank you!