Really poor experience with Dr Jennifer Dew who works out of this clinic as a Gynecologist. Was referred there by my GP. I paid $300 to spend 15 mins discussing my very serious concerns about an upcoming surgery, Dr Dew was dismissive, not very present, and spoke over the top of me. She didn’t seem to care to listen and even at one point wrote down incorrect medical history. I have no idea whether she’s a good surgeon or not because I decided to go elsewhere after this initial appointment. I wish I had read the reviews about her on web md first. I never write bad reviews but when it comes to poor healthcare I think it’s important for people to be informed.

Receptionist Elise or Elissa, very rude and unprofessional. Called from another medical practice and was not accommodating of our protocol needs. Became very blunt and non complying due to the fact she was driving!

The Dr Darveniza just called to give me my results, I asked if I could mention something and the Dr just said bye and hung up. His bedside manner is the rudest I have ever experienced, he has a duty of care to listen to his patients. I would not go back to this doctor. Not to mention the reception never answers the phone and are rude! Extremely hopeless all round. Don’t waste your money or time.

Front desk and staff over the phone treat like you are in a 3rd world country's public hospital. I felt they are very arrogant. I have been to this clinic 4 times in the last 6 weeks and about 6 phone calls every time I had extremely poor experience on different matters. I found all the Doctors, Radiographers and Nurse staff to be great and explain everything in detail and caring but first impression or experience over the phone and front desk gives a bad impression.

This clinic is typical of the kind of arrogant, careless and money-grubbing private health establishments that solely exist to make doctors rich at the expense of the community. My wife was scheduled for a day surgery to remove two benign breast lumps. On admission, she specifically requested to be treated with special care as she suffers from thin skin and gets long-running bruises and tears. She also asked the anaesthetist (Dr. Deacon) to place the canulae in her hand (as it heals much faster) than in her wrist. After the surgery when she woke up, she found that her arms were full of deep finger bruises as she was obviously treated very roughly and without care, despite her prior requests. The anaesthetist placed a thick canulae in her forearm that caused a deep and long-lasting bruise and scarring that still has not healed three weeks after the procedure. this has been a terrible experience and a clear illustration that patient care comes second to financial gain. On what basis do these doctors (glorified tradesmen, really!!) have the gall to charge up three times the Medicare rate and show no care or concern for the well-being of their often frail and elderly patients? Avoid this place at all costs, you will not be treated with kindness and humanity!!

Dr. Paul Darveniza was a lovely and competent neurologist. He was kind and patient who referred me onto a fantastic neurosurgeon by the name of Dr Paul Winder who performed my successful surgery. I cannot thank both of them enough and I am very grateful to both Doctors.

St Vincent’s we have a problem! Way finding throughout the Public and Private facilities to your Clinic and within, is extremely difficult. Whilst many people offer to ‘help’ the majority do not seem to know where to direct you to, nor do they seem to know who to ring to find out. This includes reception staff particularly those positioned at entry points and immediately outside lifts. Once you are inside an actual suite the service is fine but every service appears to operate in complete isolation.

terrible receptionist. through GP I tried to appointment, but I didn't get any contact. That's why I called the clinic. The receptionist said " you already booked." they decided the date without asking my plan. They didn't say sorry. They never said sorry. and too long waiting time. more than one hour

A complaint about the reception staff: the impatient and dismissive attitude toward potential patients from one of the receptionists is offputting and unprofessional. Thanks.

The most expensive and slowest place to get your ultrasound. I made an appointment, not only they made me wait for 45 minutes but I had to go home without any service being provided since I had another appointment in a different place. Oh! also! they lost my doctors referral. No apologies were received from them for being late and for losing my documents!

13 th of July 2018. One fine morning I met with an accident which I will refrain from taking your time. I landed with X X L multiple injury in St Vincent Hospital. 14 Broken bones and severe trauma. All I am going to write is that, beside my late parents I love them all. St Vincent Hospital staff members showed me great sympathy probably persuming this patient is going to die. Dr Timothy along with rest of the professional crew members built a broken puppet together. They put all their expertise and knowledge at work hence having kept all my sleeping pills aside for an evetual suicide went frutile. I must thank my Creator for letting me live. I am left to pray those from St Vincent Hospital who helped me survive. Today after 3 yrs I am working as a commercial personnel which requires intensive physical competency. I still have the iron rods in my knees + a metal clam holding the bones. left ankel has posthathic inlays built in. The left arm has metal wirings.

Very friendly staff. Underground car park. Nice cafe. Only issue is there is always a long 10min wait for the lifts. So allow extra time for your appointments.

Possibly the best doctors visit I've ever had with Dr Nigel Briggs. He was extremely kind and courteous and answered all my niggling questions and has helped me come to a hard decision regarding future surgery. He was the picture of professionalism and complemented all the Dr's I had seen before him and explained some of the details they had provided me that I hadn't understood. If I needed to see him again I would gladly do so. Well worth every cent for his professional advice. And he said I was interesting Otolaryngology-wise, which made me laugh on a difficult situation. 5 stars.

I recently went here for an urgent MRI. They scheduled in for the next day on referral from my surgeon. Every single person that I spoke to was pleasant and understanding, in phone calls and face to face, from beginning to end: the receptionists, radiologists and other staff members. I have a phobia of these scans and they talked me through the anxiety, were patient, caring and helpful. They did not make me feel stupid or tell me to ‘suck it up’. They showed me the machines. The room was bright, clean, had visuals on the ceiling. They offered music through headphones. I was really grateful for them helping me to complete the scan successfully. I highly recommend.

Poor experience trying to book with Dr Simon Tan. Was referred by GP. Receptionist asked for history over phone, and immediately decided my case not serious enough for Dr Tan and told me to go elsewhere. Referring GP was very surprised and I ended up going elsewhere.

Absolutely 5 stars hospital and services. Providing excellent services from the beginning and end of my by pass heart surgery.

Medical imaging, radiology, X-rays, nuclear medicine.

Staff are so just lovely and very professional.

There is a large selection of medical services available here, and good links to the St Vincent's Hospitals.

Reception lady is rude and no patient. Keep asking what you want to ask but don’t give a chance to let people speak.

Very busy place parking can be an issue as limited parking and not much parking in the back streets when the parking is full This makes it hard when you are coming from a long distance

Always great service and professionalism

Wrong phone number

Dr Moisidis reviewed previous reconstruction (from different doctor) after breast cancer. Very very happy with dr Moisidis and his work. Thank you.

THE WORST INCOMPETENT LAZY DISHONEST and PLAIN STUPID

The reception at the entrance is friendly and helpful, raffle ticket sellers persistent but the place has this overall cold efficiency about it especially the specialist waiting areas where I was told by a receptionist that I was 5 minutes early and disturbing peoples lunch time. A lack of empathy is how I would describe this clinic.

Wonderful service from all staff

I can’t praise Dr Bariol and her team in the endoscopy centre enough. From the moment I arrived to the moment I left, I was treated with courtesy, thoughtfulness and caring. All the staff work as a team and they seem really happy in their work .

A step closer to better life ...

So far the best all round

My experience of this place has been disappointing. And I haven't even walked through the door. In my attempts to make an appointment to see the neurologist Stephen Tisch I have encountered two major setbacks that have made me reconsider attending this clinic at all. The first is the exorbitant cost. At $450 for a single consultation I fail to see how a single discussion of less than an hour is going to deliver value for money. Especially given the receptionists nonchalance regarding my medical history. The second barrier to entry is the receptionist herself - who - on both occasions I have spoken with her - has proven to be quite hostile and unwelcoming. Now, I understand Stephen Tisch is a highly qualified doctor - and have no question about the standard of his service. But I am unable to endorse any business - especially one in healthcare - whose primary direction is to make their patients feel uncomfortable. Two stars.

I tried to book for ultrasound today and ring to clinic. Luckily after few minutes there was lady on call. She was really in hurry and asking question which I couldn't understand and ask her politely sorry what is that mean. She repeat the sentence in such way that looks like making fun of me. I said I didn't understand please explain but she change her tone and keep repeating same word two or three times. I feel offensive and ask can you please tell me your name and she hang up on me. I did call again and this time there is another lady trying to help me and I ask for admin so I can explain what happen to me but instead ask me leave number and name and they will ring me back. Really really feel sad things people do on phone to do us(patient) which trying to pay for service and they do things like this to us. Very very rude and disappointing service.

I stayed at this clinic for four days. Professional and caring staff, modern equipments, comfortable room. The only downside was the number of times patients get visited, even in the middle of the night. I couldn't get 8 hours of sleep after my surgery.

Got admitted in this hospital!! Very convenient and food is good. One thing I don't like about is family or friends can't stay over which I think is fair.. Always have to be alone ?

Some of the staff at medical imaging department are plain rude, especially the blonde lady with glasses who gave me attitude the last time I was there. Keep the smirk for somebody else.

The best hospital ever the nurse and the dr my doctor professor Muller save my live Thank you ST VINCENT soorya thinarayanan