M.video image

M.video

Electronics store Appliance store

😠 Большинство продавцов не знают свой товар. Своевременно не меняют ценники и еще после этого отказываются принимать баллы. Совсем нет смысла ходить в этот магазин. People often mention store,


Address

Щёлково, Fryanovskoye Shosse, 1, ТЦ Гранд, Плаза, Moscow Oblast, Russia, 141100

Website

app.mvideo.ru

Contact

+7 800 600-77-75

Rating on Google Maps

4.30 (583 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Сергей �. 2 years ago on Google
    Большинство продавцов не знают свой товар. Своевременно не меняют ценники и еще после этого отказываются принимать баллы. Совсем нет смысла ходить в этот магазин.
    2 people found this review helpful 👍

  • 1/5 Алексей �. 3 years ago on Google • 232 reviews
    THE WORST OF THE WORST store. We bought a Samsung phone and when we made a call, a white dot flickered at the top of the screen. A week later they brought it to the store, the phone was taken for examination, and returned after 24 days. In the conclusion it is written that this feature of the work is not a defect. We asked to exchange the goods and were refused. They asked me to demonstrate how the device works in a similar way, and they said that due to the specific firmware, this might not be possible on it. They said contact Samung and let them give an opinion. In short, don’t believe about returns and exchanges. IT’S A COMPLETE DECEPTION. Before this, we always bought gray ones and knew no grief.
    1 person found this review helpful 👍

  • 1/5 Юрий 4 years ago on Google • 157 reviews
    I wouldn’t advise anyone to buy anything there, the sellers in an impudent manner evaporate Svetrina’s equipment without saying anything. The delivery department delivers products with such a face as if I’m asking for free delivery, I hire them to lead with my own money. P.S. a store of boorish and arrogant sellers.
    1 person found this review helpful 👍

  • 5/5 D. D. 5 years ago on Google • 46 reviews
    Excellent store, service is always at a high level. I buy all equipment only from M-Video. It’s especially nice to purchase equipment here with promotions and discounts.

  • 5/5 Роман �. 10 months ago on Google • 7 reviews
    The store is cool, there is always everything you need, high-quality goods, a good bonus system, you can write off 50 percent with bonuses, polite employees, when picking up, it takes little time to receive the goods #NO66

  • 5/5 Алина �. 10 months ago on Google • 4 reviews
    Very good store. Online delivery is always on time: the product is excellent, the employees are professional, they will always help and advise. I recommend the store. Code U2W2

  • 5/5 Николай 7. 10 months ago on Google • 3 reviews
    Large assortment, polite staff, convenient location of goods. I came several times to pick up online orders, and the staff tactfully directed me to the right department of the store for delivery. All liked it. KLRI #МВМ

  • 4/5 Максим �. 5 years ago on Google
    Брал пылесос себе. Магазин сам хороший и выбор большой. А вот немного с продавцами беда, это желание втюхать кому-то что-то подороже просто добивает, а конкуренция среди продавцов просто зашкаливает (готовы чуть ли не убить друг друга за покупателя (причём этот спор даже был непосредственно со мной)) Надо быть человечнее.

  • 2/5 Маргарита �. 5 years ago on Google
    Полностью разочарована. Приехали за микроволновкой. мин 20 стояли сами выбирали, никто из персонала даже не подошел. После того,как позвали. подошли мин через 5. очень долго решали между собой, кто же менее занят. По покупке толком и не проконсультировали, поэтому покупку делали опираясь на внешний вид и хар-ки из интернета. На выдаче,после оплаты тоже ждали мин.10.три раза звали сотрудников. Больше не поеду туда.

  • 1/5 Askar I. 3 years ago on Google • 1 review
    The employees were recruited by advertisement. We were terribly rude. How it happened: we wanted to buy a refrigerator and a bunch of other household appliances. I asked the manager (a girl) to bring the refrigerator to us and place it directly in the kitchen. He explained that it doesn’t fit through the kitchen door, you need to remove the doors. The manager replied that the movers don’t do this, but leave everything in the corridor! A refrigerator weighing 100 kg will be left in the hallway! I said that this would not suit us, we were ready to pay to have it installed for us. Then the manager called another manager, who began the conversation with the phrase “what are your problems?” I calmly replied that there were none, we wanted to buy a refrigerator, but they would put it right in our kitchen. The answer killed me - “no one will do this for you.”
    1 person found this review helpful 👍

  • 5/5 Алексей �. 10 months ago on Google • 1 review
    Good store Attentive consultants. Helped with choosing a washing machine. Happy with the choice. EGQ9 #МВМ

  • 4/5 Владимир �. 10 months ago on Google • 1 review
    It’s a good store, but I would like to have more assortment of everything, otherwise it’s normal, the sellers always offer help #МВМ GNEA

  • 2/5 Юрий �. 4 years ago on Google • 1 review
    On May 21, I visited the store to purchase a smartphone in installments. I was advised by an employee of the hall, for whom there were no questions, made a check and took me to the credit department, where I was served by Anastasia Yuryevna Potapova. I immediately informed her of my refusal of additional services. To which the employee replied “it depends on the bank” and allegedly began to send an application. After some time, she informed me that I received a refusal from ALL banks (about 8 banks participate in the program). I decided to call each bank to check the application result. None of the banks listed on the website had any applications in my name from this date. At home, I myself submitted an application online and received approval from 5 banks. I am very upset by the attitude of the credit department employee towards clients. In the end, I bought the product and completed everything myself. As long as this employee works there, he won’t set foot there.


Call +7 800 600-77-75 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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