I’ve been customer since couple of years now and while the staff is always doing the best they can, I believe there are fundamentals problems to address in the club: 1- Sanitaries : Shower/Washbasin/Shower : it’s really about time you do something to fix some broken soap distributor, towel hook missing, missing/bad condition joints, bad odors despite cleaning/ toilets not working regularly. Seeing that adding list I believe it’s urgent you do something about it instead of painting the walls which is purely make up. That situation is existent since I’m a member at least. 2- Lockers: I can’t count anymore the number of persons struggling with closing and opening them. It’s about time to find a better solution such as in La Rasante or competition (a simple bring your own lock would work better…) 3- Classes: overcrowded as you keep adding people allowed to the course and the waiting lists are becoming absurd due to lack of frequency of the most popular courses. This is becoming clearly dangerous for some courses (tribal fit ) and that doesn’t go well with the high end experience marketed from Aspria. 4- Food and drink: There is still no decent food & drink solution since the full revamping and the closure of the restaurant years ago. It’s really sad to see that poor coffee machine as the only solution found so far. It would be hence highly appreciated if these clear pitfalls to your customer experience would be seriously looked inti. This before trying to attract new customers through your marketing campaigns and activities that cost way beyond some urgent renovation needed. The value for money is going down the drain and clearly not at the level expected and claimed. Seeing the last reviews, I’m not the only one feeling your management should start listening to your customers and care properly for them.

Very dissapointed. I heard and I could read on the reviews there are a lot of members feeling the same. 1.Grupal courses overcrowded & impossible to book (+ 30 people on waiting list). Doing a tribalfit course that is overall dynamic with 20 people in such a small space it is just unbearable. 2. Lockers and in general dressing rooms are very old and not in a very good shape. Showers they need a serious refreshing. Not just a painting that looks more like a makeup than a serious renovation. Even after the refreshing, lockers and showers are old (very old) and always "maintainace". 3. Only one functional soap distributor in Women dressing room because other 2 were broken, removed and never replaced. 4. We are talking about a CLUB and we do not have even a coffe corner! For months nothing to eat or drink. Recently a water machine with instant coffee ... Before the Club used to have a restaurant... 5. Number of Machines decreasing a single and unique rowing machine for ..how many members? It used to be a great Club, it is a pitty for the personal working there whom are super friendly and gentle but lately we have the impression that there are lot more effort to attract than to keep.

It's always nice to go there to recharge your batteries. Very relaxing hammam sauna. The group classes are really not bad 👍

As described by others, for international standards, it is not a great gym. For Brussels center, it is the only one really I am aware of. I took the membership because of the pool. It's ok, but because of frequent classes, it is more crowded that expected. The facilities need a renovation, better showers and general cleanliness, better sauna/spa (given the high price), better customer service.

Joined the gym and initially it seemed really good. However when I had to leave the country I informed them but they continued to charge for each month. When have you ever heard of a gym membership that does the following 1) Doesn't offer loyalty or allow you to bring in guests over a year as part of that loyalty. 2) Only offer guest passes for an initial period when you join and then when you want to use passes tell you that they have expired. 3)when you explain you were not informed ,continue to refuse offer any kind of concession. The staff at the front desk and the personal trainers are really nice people , the people responsible for the membership offer no flexibility to keep members. I left and I would have stayed had they even tried to make an effort to keep me, they didn't.

The staff and trainers are fine but the price doesn't go along with the offer and it definitely doesn't have the "relaxing" atmoshphere that they want to advertise. I started in Dec 2022 an annual subscription and the whole 2023 was with constant works that resulted in a packed and dirty changing room and a downstairs area that has very little space to move around. Both changing room and downstairs training area are not well ventilated. When I complained about those, they told me that the management would follow-up but they never got back to me. On the contrary I only received an email that they will increase the rates due to rising costs. Which I agree that is true but it seems that they prefer to invest money in parties than actually fixing really needed things at the gym. Also only 1 rowing machine in the whole gym is a joke.

Great gym with excellent staff and trainers. I'm a regular and I love it. Some equipment is lacking (e.g. a preacher bench, landmine) and the weights area is a bit overcrowded. It could do with fewer treadmills and exercise bikes to make more room for weight training. But all in all, great spot and highly recommend!

We have been a member since January 2023 and pay a significant monthly amount, averaging 120 euros per person. We were not informed that extensive reconstruction and renovation work would take place throughout the year until at least the end of September. You get a very friendly welcome at this club, which always makes me very happy. When we informed us that we no longer wanted to go to the club (see below), we were referred to an employee who did not get in touch after our request to cancel. The club can be useful for people taking courses. We use devices and it's not worth it. Some devices have been broken for weeks. The showers are often calcified and I have to fetch the water for the sauna myself almost every day. The men's sanitary facilities have been closed for over three weeks. There is one toilet for all men. After the locks were always broken, new locks were installed. These locks are now mostly defective. It takes 5 minutes to even find a locker after a man has been using an emergency staircase to get to these lockers for several months. In short: There is a studio nearby for significantly less money and the same services.

Gym was fine until after I cancelled my membership including paying for the next month which I didn’t use. Two separate members of staff told me my account was closed and there were no problems. A few months later I had a lawyer reach out to me to pay an additional month plus accrued interest. Staff are very dishonest after you leave. Plus 170 euros a month yet the weights room doesn't have AC is kind of dumb

Love being a member! It's the only pool in Brussels where I'm not allergic to the levels of chlorine! It's the only health club in the EU Quarter with proper steam rooms. The opening hours are realistic for people who work! The staff are really friendly and helpful in multiple languages!

I have mixed feelings about this gym. The staff and trainers are decent, but the pricing doesn’t align with what’s offered. Contrary to their claims of a ‘relaxed’ environment, it falls short in cultivating that vibe. There’s a noticeable lack of attention to detail. Even with recent renovations to the training and locker rooms, there are still areas needing improvement, especially the showers or the open training area. Additionally, my emails with suggestions for improvement received no response, which was disappointing. Overall, it’s not quite the value for money one would expect.

Old. Needs update on flooring, machines are old , overall a tiered and old gym.. Also no connectivity to health apps at the machines a must in 2023. Dark lights and bad air. Right now a labyrinth maybe due to the building Refurbishment that is being done, so let’s wait and see what is the result. For now a 2 star review. Let’s see what the future holds. 💪

Friendly people, great trainers and good atmosphere. Too bad studios were renovated by 'designers' that know nothing about exercising. Result: terrible ventilation, no airco, no mirrors, horrible dark floors, terrible lights. Just a shame

State of the art gym, very clean amazing studios and workout indoor and outdoor areas. Nice swimming pool area fitted to purpose.

Quality has dropped dramatically since covid. Showers with mold in the ventilation system, lockers do not work and a tiny strength room. If you are in your 60s, know nothing about sport and do not care about quality service, this is your place. Only 160 Eur per month.

Very dissapointed. To sign up, you have plenty of sales people but when you need something else they rarely asnwer. They increase the price whislt the quality is going down: most lockers are broken, pool is way to busy, courses are always full, etc. They asked for my feedback (which I sent them) and never got any reply... (and on top, they charged me an extra month when I left). Do not go there.

Worms in Aspria Arts-Loi! I just wanted to tell you about my experience it this "luxurious" gym where lots of expats are going. I complained several times about several hygiene problems but the worms are still in the showers! When I told them, they didnt seem surprised because they admitted that I wasn't the only one complaining. If they had taken me seriously I wouldn't have posted this video. If you're a member, were flipflaps! Last thing: the maintenance team isn't to blame here, they are very active, it's a larger problem I guess.

Even more restricted opening hours after lockdown reopening. Much less group classes as well. All this to compensate for the loss of clients. The subscription price however is equally high. So loyal clients pay more for less services. If you pay 150 euro per month this is not good…

Clean pro dynamics

Shocking value for money. The gym is really run-down, which is a pity because Anco and Peter are great instructors.

Beware what you sign! Very rigid administration! Initially I enjoyed good services in ASPRIA, friendly and nice staff, but when it came to the renewal of my membership the administration was completely surprising. While in the beginning they seemed flexible, ASPRIA administration became rigid to find solutions to the needs of the good faith members. I will not renew and would certainly advise others to think twice before committing to the conditions of renewal. Beware of the one month notice you need to give before closing membership (counting from the first day of the following month!) and the one month notice you need for suspension in case of a professional trip, something nearly impossible to comply with unless ASPRIA exerts some good faith and flexibility, which is obviously not the case! For the price charged, I find this rigidity absurd and misplaced. In any case, one client less!

(Translated by Google) Well there is the basic fit of the poor and that of the rich, the Aspria. With here the specificity European Commission. If you love the expat community, you will love it. Main language "the english off course". Prices have risen because the showers are free so he has these poor officials of the European Union, who not paid enough from 5000 € net / month come enjoy the showers for hours and hours. The managers of Aspria have noticed the trick and have increased the rate of the subscription. True story. .. In short if you do not want to wait three hours for a shower come in the day you take advantage of this infrastructure of high quality. (Original) Bon il y a le basic fit du pauvre et celui des riches, l' Aspria. Avec ici la spécificité Commission européene. Si tu aimes la communauté expat, tu va adorer. Langue principale " l'english off course". Les prix ont augmenté parce que les douches sont gratos alors il a ces pauvres fonctionnaires de l'Union Européenne, qui pas assez payé à partir de 5000 € net / mois viennent profiter des douches pendant des heures et des heures. Les gérants de l'Aspria ont remarqué le truc et ont donc augmenté le tarif de l'abonnement. Histoire vraie. .. Bref si tu veux pas attendre trois heures pour une douche venir en journée tu profite de cette infrastructure de haute qualité.

Staff and teachers are very nice. Lots of fun courses to try. Machines and exercise areas are excellent. So is the location. :) But it is very expensive. And watch out for what you sign up for! You must stay for a whole year, no option to leave sooner. It didn't get any cheaper during/after the pandemic, despite fewer courses and restricted hours. They kept charging me despite being closed during lockdowns. So, yes, definitely recommend BUT be very careful with the exact terms and conditions of everything (including gift cards).

(Translated by Google) Too bad they did not take advantage of the closure linked to the covid to redo the changing rooms which are starting to be outdated even with an additional coat of paint, on the shower side, the door is moldy and and is very damaged because of humidity, broken tile in some places ... given the price of the subscription we expect something high end. (Original) Dommage qu'ils n'aient pas profité de la fermeture liée au covid pour refaire les vestiaires qui commencent à être vieillot même avec une couche de peinture en plus, côté douche , la porte est moisie et et est fort abîmée a cause de l'humidité, carreau cassés a certain endroits...vu le prix de l'abonnement on s'attend a quelque chose de haute gamme.

Not bad but they need: - to open 24/24 or at least later until 1am. - open bigger locations in Uccle and Chatelain. - allow to prepay month with credit card. - have a little cheaper option (match L’Usine)

Good, but the AC at the gym area is barely felt (is there any AC even there?), and more and more machines are out of service for way too long…

Top

I love that things are well-managed and organized. Some things are closed, so I hope we have a cafe soon.

Well-being never been so hard. I wanted to see Arts-Loi Aspria and I started my discussion with an Aspria worker around 3 weeks ago. I wanted to tour the club, and try a session paying 35 euros. I wanted to join a Yoga class. No joke - I have been trying to go there for 3 weeks but they keep cancelling me because either the class that I want to try gets cancelled, and I learn about it the last minute or the class was full and guests were the second priority. The problem is, each time they promise that I will go to that class. But at the last minute the plan somehow fails. Because of repetitive failure, they gave me a free class but I just cannot reach there. This is not how you treat your potential client.

Aspria in Arts-Loi, Brussels has very friendly and professional staff at the reception, the yoga coach and the cleaning person at the changing room. Excellent location and beautifull inside design. Congratulations! This is a reference for all Aspria's!

nice gym, but very overcrowded. not really worth the monthly fee.

Love the courses and the staff. The place is spacious, comfortable and suited for either a hard work-out or relaxing in the sauna. Offers a great deal of services, but it is on the expensive side of things. Make sure to find out whether your employer has a deal with them, as you can avoid the signing on fees and maybe even get a monthly discount.

Amazing gym and facilities. And great (cute and tiny) pool. Still need to try the sauna

My new local gym. Good setup. Lacking on extensive free weights, but tons of classes and amenities for everyone. Best gym in central Bruxelles

Made it my new home , good number of equipment, very good showers, sauna and spa. They recently did the whole swimming pool again and they keep on making the place better. The price is high, but with the number of classes they offer and the number and the good facilities / coach sessions included , the price is right.

the club is very beautiful, clean and complete, also the reception is excellent!

All round great but I personally prefer crossfit to their tribal fit programme

Cumbersome entrance. Not super friendly staff. Room was HOT in May. Cant imagine it in the summer. Gym and spa is overly busy. Not worth staying here for the gym and the spa with how cumbersome getting to your room is.

Hot yoga, nice way to practice in room with more than 30 degrees Good teacher.. changing room are under construction, hope it will be done soon 😉

(Translated by Google) A healthy mind in a healthy body (Original) Un esprit sain dans un corps sain

My favorite place to do sport and relax. There some great coach and I love "the mills" classes.

Very nice staff . The best trainers ! Large variety of group classes

Very kind staff, good atmosphere!

Great gym, membership includes sauna, hamam, big swimming pool, classes, and also has a jacuzzi! Apart from the price....it is a great gym. Not a lot of snobby people either which is good 👍

The gym area downstairs in depressing. No daylight. The free training area upstairs is lovely. The pool is nice. Needing to have one euro for the old fashioned locker with the key you may not loose is very annoying, however

very good

(Translated by Google) Very well organized and very clean sports club ... with a respectful clientele .... (Original) Club de sport tres bien organise et tres propre... avec one clientele respectueuse....

Love it!

(Translated by Google) My place to move and keep my body moving ... 😉 (Original) Mon lieu pour bouger et garder mon corps en mouvement... 😉

(Translated by Google) Aspria Art-Loi 👍👍👍👍👍 (Original) Aspria Art-Loi 👍👍👍👍👍

(Translated by Google) Perfect. (Original) Parfait.

(Translated by Google) There is a massage at the end of the road, recommending everyone to go and try. (Original) יש במקום מסאז' סוף הדרך, ממליץ לכולם ללכת ולנסות.

(Translated by Google) Magnificent!!! Best sports club, wellness ... !! Best like ever (Original) Ma-gnifique!!! Meilleur club du sport, wellness...!! Best like ever

Good team and professor!!

Most friendly people working there!

This is a high end social club. Very classy and exclusive. Good place to be.

Good equipments and reception speaks English. But a bit pricey on the monthly side.

(Translated by Google) Certainly, the most friendly room in Brussels thanks to its setting. A little dark for my taste. But I also recommend to go through the massages at the top. (Original) Certainement, la salle la plus sympa de bruxelles grace à son cadre. Un peu sombre à mon gout. Mais je recommande aussi de passer par les massages au top.

(Translated by Google) to go we increase prices to avoid slaves (Original) aller on augmente les prix pour eviter les esclaves

Good sporty guys

(Translated by Google) One of the best sports clubs and that in the center of Brussels. The service is great! The staff always friendly and pleasant. Perfect for people who want a busy job to escape from the hectic life in Brussels. The club is always clean, the facilities that the club offers are worth the membership fee. (Original) Eén van de beste sport clubs en dat middenin Brussel. De service is top! Het personeel altijd vriendelijk en aangenaam. Perfect voor mensen die een drukke job hebben even willen ontsnappen uit het hectische leven in Brussel. De club is altijd schoon, de faciliteiten die de club biedt zijn het lidmaatschapsgeld waard.

(Translated by Google) No comment (Original) Yorumsuz

(Translated by Google) Soothing place. Pool a bit small (but a must in this place). Too bad the restaurant is gone. (Original) Endroit apaisant. Piscine un peu petite (mais un must a cet endroit). Dommage que le restaurant a disparu.

(Translated by Google) Top Club !! (Original) Top Club!!

Quality services, but still too pricey.

Great for your overall wellbeing

Good location, good gears, clean!

Not bad!

(Translated by Google) The selection of courses is very wide, the tasteful rooms. Too bad that the frequency of the courses during the week is not optimal. (Original) L'offerta di corsi è molto vasta, gli ambienti curati. Peccato che la frequenza dei corsi nell'arco della settimana non sia ottimale.

(Translated by Google) Very welcome, the staff is attentive, the teachers are attentive to everyone. Complete program. (Original) Très bon accueil, le personnel est attentionné, les professeurs sont attentifs à chacun. Programme complet.

(Translated by Google) Super fitness, well equipped and friendly welcome (Original) Super fitness, bien équipé et acceuil sympa

A disspointing experience. Showers and lockerrooms are dirty and maintenance is lacking. Everything said it the last reviews is true. And nothing is done to remedy the situation. We've been told works are ongoing but I'm yet to see the staff cleaning the facility properly. Staff is friendly but space is so unkept you wonder why you pay 6 to 7 times the price of other gyms. Pictures show how dirty the place is. I sometimes have the feeling I'm exercising in the dirt... After a two year membership, I'm done... Such a waste.

Crowded facilities, uncivil behaviours, dishonest practices and unresponsive management The pros: the location for those who live or work nearby; a few excellent, dedicated and kind teachers The cons: below are points I raised with the management. I received no reply and so I thought to share what it really is like to be a member at this club. Just read and see for yourself. In addition, the staff plainly lied to me in order to avoid applying the 2-free-month promotional offer that I was entitled to claim. Finally, every email I've sent to the management remained unanswered. I am starting to wonder whether they actually exist. Issues with the facilities - Facilities regularly out of order: bathrooms, jacuzzi, sauna, hammam, showers - Inconsistent water temperature in the showers and low pressure most of the time - Paper towels, tissues and earbuds often missing - Shower gel dispensers in the showers broken or missing their lid, which is unhygienic - Shower floors not clean - Sauna door broken and not closing hermetically last time I checked - Floors in front of the bathrooms typically wet AND full of hairs - Overcrowded studios and changing rooms - While I am sure that most cleaning ladies do their very best, I regularly see one "doing her laundry", washing her own clothes in the sink. I saw another washing her feet in the sink as well... that is the same sink where I brush my teeth... cleaning ladies are sometimes chatting with members about beauty products while the floors are slippery or full of hair. - The zen studio floor is often dirty (big chunks of dust) and sweat is not wiped before the next class, particularly after TRX classes. Uncivil and disrespectful behaviours I've personally witnessed - A member routinely makes intimidating and disrespectful remarks to other members and cleaning staff. This is not a one-off behaviour but consistent bullying. This issue was raised at the reception but I never received any follow-up on whether it was dealt with or not (odds are, it wasn't) - new disrespectful and uncivil behaviours every day. A recent "novelty" was someone who thought it was a good idea to throw a big apple core inside one of the toilets (while there is a bin right next to it) - People leave dirty towels and soiled tissues behind them in the changing rooms with no consideration for others - People apparently stole the plastic containers in which earbuds are placed, requiring them to be taped to the wall to avoid them being stolen again ............... - A new member consistently has extremely strong body odours. I happened to be next to them during a yoga class where students are quite close to each other and I had to leave the class before the end because it was unbearable (and there was no available spot for me to move). On a different day the smell was the same. I am aware that this is beyond the club control, but just know that will be taking classes with people with no basic hygiene. - People leave the hammam and leave the door open behind them - People exiting the showers and leaving the water running ........ - People having long phone conversations in the changing rooms (or even in the toilets, while people are waiting in line outside) Club rules that are not respected - People typically arrive late in the collective classes - from 5 to even 15 minutes late, disrupting the class - I've seen people leave their mats and pillows behind them in the zen studio even though there is another class right after and people are coming in - Almost everyone brings their phone in the zen studio and do not keep these phones on silent - it is not unusual that phones start ringing, including in yoga classes - People bring their shoes into the zen studio even if it's not allowed and insist on keeping them next to their mats.

Disenchantment after disenchantment... The room becomes a real SHOPPING CENTER: we are encouraged more and more to buy products, both on site, e.g. at the corner of the entrance corridor, where you have to pass and therefore be asked to buy detox (which you can do yourself with a little common sense) only when you (try) to relax in the toilets, there are only product sales formulas displayed on the toilet door (115€ detox followed). For the price of the subscription and the OVERPOPULATION of members in the evening, it would be more expected to test something. samples... ...Also, the most popular courses ARE NEVER REPLACED when a teacher explains to us that he will be going on vacation for 3 weeks. (ex: the only Kundalini class of the week is Monday noon, the teacher tells us that she takes vacation for 3 weeks and nothing on the app 1 week after) even though they have a list of instructors to their disposal! It's normal to be unhappy. The course could be replaced by a similar course since the other courses will ALREADY be FILLED by regulars.