1/5 Art B. 1 year ago on Google
Das
Wirtshaus
was
close
to
my
hotel.
I
made
a
reservation
but
arrived
late
as
I
got
lost
in
Kiel
looking
for
the
restaurant.
When
I
arrived
late
at
8
PM,
the
waitress
was
very
snippy
and
said
that
seating
outdoors
was
closed
for
the
day.
Although
the
restaurant
was
open
until
11
PM,
the
jaitress
said
that
there
were
no
tables
available
inside
and
that
the
restaurant
was
closing.
In
reality,
closing
time
was
3
hours
later
at
11
PM.
By
then
there
were
two
other
jaitresses
by
her
side
for
lying
support.
She
lied,
was
rude,
bitter,
unprofessional
and
didn't
care
about
her
restaurant
or
her
guest.......................................In
response
to
the
owner's
comments:
Your
public,
Your
guests
are
not
responsible
for
your
labor
issues/concerns/problems.
We
are
looking
for
a
good
meal
at
a
fair
price
during
publicly
posted
opening
hours.
We
should
in
no
way
be
involved
in
labor
issues.
You
are
very
right.
I
would
not
listen.
I
am
totally
indifferent
to
your
problems
as
a
small
business
owner.
That
is
neither
the
business
of
your
guests
nor
their
concern.
Labor/Staffing
issues
are
your
problem,
Mr.
Owner.
Your
guests
do
not
want
to
hear
one
word
about
it.
You
are
the
owner
and
as
owner
it
is
you
who
is
SOLELY
RESPONSIBLE
FOR
STAFFING
ISSUES.
I
am
confident
that
you
have
not
yet
realized
that
you
need
to
carry
trays
yourself
when
confronted
with
a
shortage
of
waiters/waitresses
in
order
to
make
your
guests
happy
and
keep
your
business
on
course
and
afloat.
Greetings
from
Rostock,
BRD.
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