1/5 Domenic 11 months ago on Google
Introduction:
I
recently
had
the
unfortunate
experience
of
staying
at
the
Fontainebleau
Miami
Beach,
and
I
must
say
that
it
was
far
from
the
luxurious
and
enjoyable
experience
I
had
hoped
for.
From
the
moment
I
arrived,
it
became
apparent
that
this
renowned
hotel
had
fallen
short
of
its
reputation.
The
lackluster
service,
unclean
rooms,
and
outdated
facilities
left
me
thoroughly
disappointed.
Allow
me
to
share
the
details
of
my
stay,
so
you
can
make
an
informed
decision
before
booking
your
own
trip
to
Fontainebleau.
Unsatisfactory
Room
Conditions:
Upon
entering
my
room,
it
was
immediately
evident
that
cleanliness
was
not
a
priority
for
the
hotel
staff.
I
discovered
hair
on
the
stove
and
dirty
light
switches,
which
was
an
unsettling
sight.
Additionally,
the
sliding
glass
door
was
inoperable,
which
made
it
difficult
to
enjoy
the
beautiful
view
outside.
These
issues
only
added
to
the
growing
list
of
disappointments
during
my
stay.
Incompetent
and
Unresponsive
Service:
The
service
at
Fontainebleau
Miami
Beach
was
nothing
short
of
abysmal.
The
most
glaring
example
was
when
I
requested
a
bed
setup,
which
I
waited
for
four
hours,
only
to
be
left
waiting
indefinitely.
The
complete
lack
of
follow-through
and
communication
from
the
staff
was
frustrating
and
unprofessional.
Moreover,
when
I
brought
my
concerns
to
the
front
desk,
I
encountered
an
incompetent
staff
who
seemed
disinterested
in
resolving
any
issues.
Outdated
Facilities
and
Neglected
Guest
Comfort:
The
outdated
state
of
the
facilities
further
added
to
the
overall
disappointment.
It
was
clear
that
the
management's
focus
was
on
catering
to
the
party
scene
rather
than
providing
a
comfortable
and
welcoming
environment
for
their
guests.
The
lack
of
attention
to
detail
and
maintenance
was
evident
throughout
the
hotel.
Everything
from
the
furniture
to
the
amenities
seemed
worn
out
and
in
dire
need
of
an
upgrade.
Neglected
Guest
Accommodation:
One
of
the
most
disheartening
aspects
of
my
stay
was
the
hotel's
apparent
disregard
for
accommodating
its
guests.
It
felt
as
though
they
were
more
interested
in
capitalizing
on
the
party
scene
than
ensuring
a
pleasant
and
comfortable
experience
for
those
who
came
to
relax
and
enjoy
their
stay.
This
lack
of
attention
to
guest
needs
left
me
feeling
undervalued
and
unappreciated
as
a
customer.
Conclusion:
Regrettably,
my
experience
at
Fontainebleau
Miami
Beach
was
anything
but
satisfactory.
The
unclean
rooms,
terrible
service,
and
outdated
facilities
combined
to
create
an
overall
disappointing
stay.
I
cannot
recommend
this
hotel
to
anyone
seeking
a
relaxing
and
enjoyable
experience.
It
is
my
hope
that
the
management
takes
these
criticisms
seriously
and
implements
the
necessary
changes
to
restore
the
hotel
to
its
former
glory.
Until
then,
I
would
advise
considering
alternative
options
when
planning
your
stay
in
Miami.
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