1/5 Tanakorn P. 1 year ago on Google
Service
is
really
poor.
Japanese
staff
couldn't
care
less
for
us.
They
treat
us
so
poorly
unlike
other
Japanese
guests.
They
not
even
trying
to
talk/help
us.
The
only
staff
that
care
us
the
best
is
a
Nepalese
staff.
It
is
normal
for
Japanese
staff
to
not
able
to
speak
English
but
most
of
the
time
they
will
try
their
best
to
communicate,
but
not
this
luxury
accommodation.
Maybe
being
an
Asian
but
not
Japanese
is
the
cause?
Moreover,
hotel
parking
lot
locate
near
the
onsen
fume.
We
park
our
car
overnight
and
on
the
next
morning
our
car
is
covered
in
onsen
stain.
Hotel
staff
never
apologize
and
couldn't
care
less.
The
only
thing
they
trying
to
do
for
us
is
trying
to
kick
us
out
of
the
hotel
lobby
as
fast
as
possible
and
handing
us
a
water
hose
to
let
us
clean
our
car
ourselves
at
0
Celsius,
freezing
temperature.
We
don't
really
expect
them
to
wash
the
car
for
us
or
anything,
we
just
want
to
know
how
to
clean
the
onsen
stain
and
where
to
clean
them
coz
we
don't
want
to
damage
the
rented
car,
moreover
the
onsen
stain
also
covered
the
windshield
which
make
it
really
dangerous
to
drive
as
we
can
barely
see
anything
when
the
stain
hit
with
the
sunlight.
For
the
price
tag
of
$300
a
night,
with
such
mediocre
service
and
all
of
the
trouble
with
our
car
and
the
poor
service-mind
of
the
owner,
I
would
say
AVOID
at
all
costs.
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