1/5 T S. 5 years ago on Google
(Translated
by
Google)
Reception
-
Hayami
(?)
'S
bad
attitude.
Attitude
absolutely
not
answering
questions.
Domineering
attitude.
For
example,
even
if
you
heard
that
this
week
is
when
you
are
in,
"What
date
is
it?
I
do
not
know
I
will
not
come
to
the
hospital
first,"
I
was
told.
Should
I
usually
tell
you
"When
is
the
right
time"
for
ordinary
reception
work?
And
even
with
other
questions
do
not
you
manage
to
take
a
domineering
attitude
that
"doctor
makes
everything"
and
do
not
answer
the
question?
Even
when
I
hang
up
the
phone,
I
feel
like
banging
up
the
receiver
with
a
way
of
answering
that
I
do
not
know
what
Japanese
is
saying
fast.
It
is
a
reception
at
a
bad
hospital.
Because
the
house
is
close
to
this
hospital,
I
thought
about
making
my
family
as
a
whole
doctor,
but
due
to
this
terrible
incompetence
of
receptionist,
I
immediately
reserved
to
a
different
good
hospital
near
here.
It
is
a
truly
impossible
attitude.
The
receptionist
called
"hayama
(?)"
-
she
had
an
accent
in
Japanese
so
she
probablly
isn
't
native
of
Japanese.
Whether
she
is
a
native
of
Japanese
or
not,
she
has
a
terrible
attitude
that
patient
should
not
come
here
type
of
attitude.
I
immediately
changed
to
the
other
doctors
office.
I
am
not
trying
to
choose
this
office
as
a
primary
doctor's
office
but
due
to
her
arrogant
and
very
rude
attitude,
I
do
not
recommend
to
go
there.
She
was
arrogant
attitude
were
1)
when
making
an
appointment,
she
arrogantly
and
madly
said,
I
have
to
choose
exact
time
and
date
instead
of
giving
me
the
choice
of
the
date
and
time.
of
option.
2)
when
she
spank,
she
was
very
mad
from
the
beginning.
She
did
not
have
give
me
the
estimate
of
the
cost
but
she
was
was
mad
to
tell
me
that
that
I
should
ask
the
doctor
But
I
thought
giving
me
estimation
of
the
cost
is
the
receptionist
job.
3)
she
spoke
very
fast
in
Japanese
and
I
do
not
understand
what
she
was
saying
honestly
...
she
might
have
language
barrier
also.
(Original)
受付-はやま(?)さんのひどい態度。質問に絶対に答えない態度。横暴な態度。例えば、今週はいつが合いていますかと聞いたとしても“どの日程なの？まず病院に来ないとわかんないんだけど”と言われました。普通受付の仕事は“いつが合いているか”を教えるべきでしょ？そして他の質問でも“医師が全部判断する”という横暴な態度と質問に答えないという態度をなんとかしてもらえませんか？電話を切るときも、早口で何という日本語を言っているかわからないような答え方で受話器をバンッと切るような感じ。ひどい病院の受付です。家がこの病院に近いので家族全員で主治医にしようと思いましたが、このひどいありえない、受付の対応のせいで、すぐにこの近くの、違う対応の良い病院に予約しました。本当にありえない態度です。
1
star
for
receptionist.
If
there
is
any
option
of
0
star,
I
would
give
0.
I
was
trying
to
make
an
appointment
two
weeks
ago.
The
receptionist
called
“hayama(?)”
-
she
had
an
accent
in
Japanese
so
she
probablly
isn’t
native
of
Japanese.
Whether
she
is
a
native
of
Japanese
or
not,
she
had
a
terrible
attitude
that
patient
should
not
come
here
type
of
attitude.
I
immediately
changed
to
the
other
doctors
office.
This
office
is
closer
to
my
home
therefore
my
whole
family
is
trying
to
choose
this
office
as
a
primary
doctor’s
office
but
due
to
her
arrogant
and
very
rude
attitude,
I
don’t
recommend
to
go
there.
The
worst
customer
service
that
I
get
in
Japan.
Examples
that
her
rude
and
arrogant
attitude
were
1)
when
making
an
appointment,
she
arrogantly
and
madly
said,
I
have
to
choose
exact
time
and
date
instead
of
giving
me
the
choice
of
the
date
and
time.
She
was
very
mad
if
I
ask
several
days
of
option.
2)
when
she
spoke
,
she
was
very
mad
from
the
beginning.
I
asked
her
how
much
did
this
specific
thing
cost?
She
didn’t
even
give
me
the
estimate
of
the
cost
but
she
was
mad
to
tell
me
that
I
should
ask
the
doctor.
But
I
thought
giving
me
estimation
of
the
cost
is
the
receptionist
job.
3)
she
spoke
very
fast
in
Japanese
and
I
don’t
understand
what
she
was
saying
honestly
...
she
might
have
language
barrier
also.
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