Very disappointed in this clinic. We just moved here and I've been trying out clinics, and this is the only one I won't ever return to. Called and asked to schedule an appointment, they said it was walk in only. The lady on the phone sounded detached and not very happy, but that's fine and normal. Arrived and sat down after checking in. Had to twice get up for older people to sit even though I have a slipped disc in my spine. Barely any seating. When a man arrived with a very severe leg injury and asked about seating, he was literally ignored. I got up for him. I overheard the receptionist say it would be an hour wait to someone, I'd already been waiting half an hour at this point. People were brought in before me, I felt forgotten and waited 1.5 hours. Finally was taken to a room, where I waited an additional 45 minutes. The doctor came in, zero eye contact. Asked what was wrong, I explained a recurrent issue I'd been experiencing since delivering my son and she cut me off and told me to get to the point. It was so rude and unexpected. Well, got to the point and was told to drop my pants right there. That's never happened, usually doctors leave the room and give a sheet but nope. Just take your pants off while she's watching. Super awkward. I was told I'd get results in 3 days. She left, so I went home feeling... Not comfortable or listened to after over 2 hours of waiting. 3 days pass and I don't get a call back. I wait a few more days, nothing. I call a week later requesting the results. No call back. It's been almost 2 weeks and no results. So, here I am, writing this review. I've never left a one star before but I just want to warn people that if you want actual care, don't go here. South common medical clinic was way more thorough - lab results within 24 hours, calls at random to make sure things are good, referral for x-rays and gynaecologist, I'll always go there from now on even though it's much further from my house. I will say the nurse is super nice. She's the best thing about Bristol clinic. Honestly she felt like an angel and I just want to extend thanks to her for being sweet, kind, and gentle with all patients. ♥️ Go here if desperate, but don't expect much. You won't be humanized or treated the way you should be. You deserve to be seen and listened to and treated with respect.

I just left the clinic without treatment as the doctor said to me: " you're wasting my time, get out !" Dr. Reem didn’t remember her doctor treating me last time, blaming patients insulting the clinic by calling other doctors here - worst doctors here

Horrible service. What’s the point of booking an appointment at this clinic if they only call you in 45mins/1 hour later? It is not the first time this happens and judging by other reviews I’m not the only one. The doctor is nice but the actual appointment is rushed, you’re lucky if you sit there for 5 full minutes. Reception is terrible. Looks like they’re doing you a favor by being there. 5 stars for the nurse though, she is really nice.

Don't bother opening the office without a doctor there. Why open at 9 and not have a doctor there until 10. And even then you wait forever to see anyone and they dont care at all

Had the best experience with this team on Dec 23 2023. My son had a ear injury and he was in a lot of pain; turns out it was an ear infection and needed meds asap. The kind doctor Nahab, was willing to see us because she saw he was in so much pain even though the clinic was closing. Thank you so much for helping my son in his extreme time of need & thank you for caring for him. Appreciate you and your clinic!

My daughter needed stitches and because Dr. Reem didn’t want to do them she sent to an urgent care Center in Toronto that didn’t exist anymore. I ended up going to the hospital and waiting many hours for stitches that could have been done in her office.

This is a rude and horrible walkin. I wish I could give this 'Family Medical Clinic' a lower rating! The receptionists who simple don't care about there jobs are very rude and never want to do any work. Its clinics like this that make or hospital system over run with patients that dont need to be there. My daughter had a cough and we wanted to take her to a walkin just to make sure the cough was not serious, we gave my 11 month old a home covid test before call to book the appointment (test was negative, we went as far as testing everyone in our house all negative) we call the walk in to get an appointment and the reception say my daughter has covid go to the hospital. Like I said earlier it people like her that are over running our ER system with cases they should be handling. I will never go back to this clinic and I will contiune to give it 1 star reviews till it is out of my neighbourhood. we done need clinics like this here.

100% do not recommend unless your white. doctor is clearly racist and makes anyone who is not white wait for 1-2 hours!!! Terrible careless doctor who manages her time very poorly!! Find someone else if you can!! DR REEM shouldn’t even have her job! Very unprofessional. She made my son miss school for no reason! She’s actually a disgusting human being i see right through the front she puts on!! Save yourself time and energy and go somewhere else!!

DO NOT COME HERE! I’ve waited 3 hours to see Dr.reem if you can ever call her a dr. I was feeling a little ill and asked her if we can do a blood work to see if everything was okay. She responded with “ we don’t need to do that”. I insisted we did because I wasn’t feeling good. When I got the results back, my potassium was dangerously high. Also, someone closed to me asked why her arm was sore and swollen and she said she “ I don’t know”. Turns out it was a blood cloth. DO NOT GO TO HER. She clearly treats her staff badly as well. The only great person there is the women who does blood work she’s very sweet.

Minimum 1.5 hour wait to see a doctor. Doctor rushes when they finally see you.

One of the Doctors in suite 102 misdiagnosed my spouse after chest examinations which lead him to pass away 3 weeks later. I’ve also been with the clinic for a few years to which I was able to change doctors (all 3 that were available) and see which one fit the best with myself as well as my family and I do not recommend any doctor in suite 102.

Not even one star for this place. I waited long which was understandable but the doctor was so rude. She questioned why I saw her and not my physician and expressed I was dismissed. She discredited what I had to say and said my physician was a good doctor and to follow up with her. How do you treat your patients like that?

I read all the reviews on here & was very apprehensive abt going, but they’re the closest one to me & I was feeling SO sick that I decided to try my luck - so glad that I did! I got there 10 mins before they opened and went to the door 5 mins prior (good thing cuz a small line was forming). Dr. Reem came into the clinic at 9:15 & saw her 2 regular patients who had appointments for that time before seeing me. I think I waited about 40 mins total? Which is amazing for a walk-in! The doctor was quick, thorough & very understanding. She could see I was sick, checked me up well & talked abt the remedies for this raging viral cough/cold I have going on right now. I got the prescription and left. When I got to my pharmacy though, there were some questions for which they had to go back n forth with the clinic. Let me tell you, for the # of times me AND my pharmacy called to follow up & the multiple faxes that went back & forth, the ladies at clinic reception were always nice & accommodating, faxing & replying faster than I expected - all with what I KNOW was a full clinic! They even had to get the doctor’s signature for something and they got it between patients - even my own family doctor doesn’t do that until the end of his day! I really really appreciate it. It’s not the norm and I felt compelled to come here & write a review. People really need to realize that healthcare professionals aren’t robots - they’re human beings, trained to do what they do, who show up to work like all of us & don’t always have perfect days. If you’ve had a bad day at work but didn’t have to deal with hundreds of sick/cranky/emotional ppl & make sure they all felt “happy” & “cared for”, you’re LUCKY. Give them a break, they deserve it more than most.

Absolute worst medical clinic I've ever been to. I was born and raised in the GTA. I've gone to medical clinics anywhere from downtown Toronto, Oakville, Scarborough, Richmond Hill. Slow service, questionable doctor (Nahab). I highly doubt this doctor was Canadian educated and trained. After seeing this doctor I immediately went to see another doctor because the diagnosis, consultation and effort to help was sub standard. I guess that's the kind of service they provide in her home country. I'm guessing a middle east region arab country.

Worst reception on earth. Don’t reply to voicemails and won’t answer their phone during business hours. Impossible to schedule an appointment

Worst clinic, they kept me waiting for 2 hours. After all, Doctor in 1 minutes concluded, without examining, that I should see ENT. She refused to provide a referral, if as per i have to see ENT!! They dont want to work but make quick money. Imagine they made almost a hundred dollars in 1 minute. Very good commercial business. I consider this a butcher shop. I am going to complaint to regulator

Un recommend. Unprofessional. Lady was on phone in her car did not open clinic on time and then she opened she told me no clinic today without any notification.

I went into this horrible clinic to see a doctor because I was feeling ill and needed a doctors note. Dr. Reem came into the room and automatically had a rude demeanour, she proceeded to tell me I LOOKED fine without even putting a stethoscope 2 feet near me. She assumed I was there for the wrong reasons and told me basically I should go to my family doctor next time. If I could have I would have hence why I’m at the walk-in clinic. She is very unprofessional and seems very biased. I will never return there and if you’re thinking of going there I highly suggest you don’t. Never received such poor heath care service.

Zero star because of poor service at the front desk. Very poor. I paid them for the T.B test still they put me on the waiting time and talk to me very badly like Iam there without any appointment. This is the worst walkin clinic I have seen. I missed another appointment just because of them

went to this walk in clinic 4 times and there's always no doctor for some reason, even if I called to ask if there is, they always say there will be a doctor around 2-4pm but when I go there's none. A waste of space if u ask me

the hours (and flyers posted at the clinic) need to be updated. arrived at the clinic at 5:30 pm and there was no receptionist for the clinic. I waited at the front for about 10 minutes until the receptionist for physio told me that the doctor was "not here".

Stay away. They never answer the phone and shuffle you in and out like cattle. Doctors google answers to questions you ask. Horrible it should be closed down and license to practice lost.

Why do u have a phone line when u don’t answer calls, reply to voicemails? Worst customer service . No doubts ur rating is so bad

Worst clinic I've ever been to!!!! I waited more than 1.5 hours after my "scheduled" appointment, 40 minutes in the waiting area and more than 40 minutes inside the room (which felt more like a prison cell). Couldn't wait any longer and never saw the doctor. When I expressed my concern about such long wait times and asked why they schedule appointments so close to one another knowing appointments take so long, the receptionist simply didn't bother to look at me or care and simply answered "that's how doctors work." DO NOT GO THERE!

the wost place rather just stay in bed. and also the referral spot they send you too just runs your health card number and tells you no walk in appointments...