Indigo Medical Group image

Indigo Medical Group

Medical clinic Family practice physician Walk in clinic

😠 If you're looking for a family doctor, go elsewhere - you will wait a very long time, even if you book an appointment a week+ in advance because they apparently prioritize walk-in patients. When, for the second time in a row, I was left waiting in an empty waiting room for over an hour for a simple... People often mention clinic, doctor, time, appointment, doctors, friendly, staff, waiting, service, amazing,


Address

374 Lakeshore Rd E, Mississauga, ON L5G 1H5, Canada

Website

www.indigomedicalgroup.com

Contact

+1 905-274-0404

Rating on Google Maps

4.10 (32 reviews)

Open on Google Maps

Working Hours

  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:30 AM to 5 PM
  • Tuesday: 9:30 AM to 5 PM
  • Wednesday: 9:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: clinic (23) doctor (14) time (11) appointment (9) doctors (9) friendly (9) staff (7) waiting (7) service (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kevin B. 1 year ago on Google
    My wife & I swear by this pharmacy and clinic. The staff are all so welcoming and the owner is always there to oversee our needs.
    2 people found this review helpful 👍

  • 1/5 Mark F. 1 year ago on Google • 3 reviews
    If you're looking for a family doctor, go elsewhere - you will wait a very long time, even if you book an appointment a week+ in advance because they apparently prioritize walk-in patients. When, for the second time in a row, I was left waiting in an empty waiting room for over an hour for a simple meet and greet with a family doctor, I was assured by one of the doctors that if I had a problem I was free to go elsewhere. So if you want to have your time wasted AND get treated like a piece of garbage, then this might be your new favourite clinic!
    2 people found this review helpful 👍

  • 5/5 Ms. N. 6 months ago on Google • 36 reviews
    I couldn't be happier with the service I've received at this walk-in medical clinic. From the moment I started coming here for my weekly allergy shots, I've been consistently impressed. The efficiency of this clinic is top-notch, and the online booking system is a breeze to use. It's a relief to know that I can easily schedule my appointments with just a few clicks. Noor and Ken at the front desk are not only efficient but also incredibly friendly, making every visit welcoming. One of the standout features of this clinic is their ability to store my allergy shots for me, saving me time and hassle. I primarily see Dr. Jelloo for my allergy shots, and he's always punctual and genuinely delighted to see me. What sets him apart is his willingness to go the extra mile by offering advice on other health concerns and checking in to see if I need any additional support. Dr. Beshara is another fantastic physician at this clinic, always greeting patients with a warm smile, regardless of how busy he is. The positivity he radiates is infectious and reassuring. And then there's Dr. Lim, who brings a unique perspective to the team with his diverse expertise in mental health. His willingness to share his own lived experiences humanizes him and destigmatizes my own journey, making patients like me feel understood and supported. I must mention the thoroughness of the physician assistants who handle prescreening. Their attention to detail is commendable. While the online booking system has some quirks when it comes to confirming, canceling, or rescheduling appointments, the staff more than compensate for it with their dedication and friendliness. Most clinics don't even have an online booking system yet so I'm happy to know they're continually improving things. In conclusion, I am genuinely pleased with the care I receive at this clinic. The combination of efficiency, friendly staff, and a caring medical team makes it a top-notch choice for healthcare needs.
    1 person found this review helpful 👍

  • 5/5 Roberto M. 1 month ago on Google • 199 reviews New
    Great family doctor. All staff here are kind and considerate when dealing with you. It's too bad we moved out of Mississauga, going to miss this clinic

  • 1/5 M A. 1 year ago on Google
    Booked an appointment, got a confirmation that a Clinical assistant would call at the appointment time to put me through to a doctor. No one called, there was no update on my appointment but they did take all my health card info during the booking process. Not sure if this clinic is legit.
    1 person found this review helpful 👍

  • 5/5 Rachel C. 1 year ago on Google
    super happy with this clinic! amazing customer service. the pharmacy had my medication ready for pick up very quickly. the junior doctor Sofia was very nice as well. would definitely recommend!
    1 person found this review helpful 👍

  • 1/5 Maria C. 1 year ago on Google
    The staff are friendly. However, I was suppose to have been referred to a specialist due to the pain I was experiencing. I waited over 2 weeks before I decided to inquire about an update. I called, they said they would call me back…and nothing. I found out that the requisition wasn’t even put through! How does this happen at a doctors office? Terrible follow up.
    1 person found this review helpful 👍

  • 1/5 C L. 2 months ago on Google • 97 reviews New
    Refused to look at my wife. We just needed some documents signed verifying some information didn't give her the light of day.

  • 4/5 Karen M. 6 months ago on Google • 90 reviews
    As a walk in clinic, I was pleasantly surprised with wait time, services and professionalism of receptionists and doctors. I was in between doctors for a while so I came to this clinic often. The only thing I'd say is try to keep on top of your referrals if you are trying to be referred to a specialist elsewhere. Call in and check on things so that you aren't waiting forever. I needed a chest xray to see a specialist the clinic referred me to, but was never told about the requirement so I was left waiting for months. But when I called in and found out what I needed I went back to the clinic and got the requisition form within a day for the xray. Other than that, I've had a great experience. Ended up switching to one of the doctors permanently to be my main family doctor because of the convenience. This clinic is for walking as well as family doctors.

  • 5/5 T K. 7 months ago on Google • 71 reviews
    Very pleasant front desk receptionist, Noor! Very welcoming,accommodating, understanding, friendly. Positive experience! Highly recommend Indigo. This clinic is tastefully decorated, love the atmosphere! 5 stars

  • 5/5 david d. 1 year ago on Google • 51 reviews
    Dropped in to see if I could see a Dr or make an appointment and i was pleasantly surprised as I was able to be seen right away. This is a very nice clinic. Staff are awesome very professional. I didn't have to wait and I was happy with the referrals. My new health clinic and I would recommend it to anyone looking for primary health care.

  • 5/5 Carol M. 3 months ago on Google • 14 reviews New
    I recommend. little waiting time. well-equipped rooms, friendly receptionist, experienced and attentive doctor.

  • 5/5 SweetBeautifulHeart 1 year ago on Google • 10 reviews
    I am grateful for the extra care and diligence of the team, Nur is really amazing in handling the reception and appointments, Dr Jaime is very helpful and genuinely caring towards his patients, Dr Fawzy Beshara is also caring, emphatetic and amazing doctor! Sometimes the clinic gets super busy the waiting time could be longer but this says of the many people who trust them. Kudos to this clinic!

  • 5/5 Fahad N. 1 year ago on Google • 8 reviews
    The facility, reception staff and the doctor has been amazing. They’ve followed up regularly with us on our appointments and have been very accommodating. I would highly recommend this branch for anyone looking for a doctor.

  • 5/5 R. Bruce C. 5 months ago on Google • 6 reviews
    Very happy with the clinic and Dr. Lim

  • 5/5 Farzina S. 1 year ago on Google
    Very friendly and professional pharmacists and knowledgeable doctors.I highly recommend this clinic.

  • 5/5 balkar s. 1 year ago on Google
    Excellent doctors and amazing pharmacy who delivers your medication same day on your doorstep at just your one phone call.

  • 5/5 Debra 1 year ago on Google
    I have never done this but I need to mention about the incredible service after having trouble for day’s trying to book a specialist appointment! I called the office in a state Noor (receptionist), without her help I still wouldn’t have an appointment, as it was a painful experience. Everything was wrong even the phone number on the form. She along with dealing with patient’s spent close to an hour calling and getting the runaround asI did but she didn’t stop and now I have my appointment’s! They are helpful, Jamie when I was in waiting helped by telling me the best place for me to go for my blood work. It’s nice to know that when you need help, they are there! Debra

  • 5/5 Ryan C. 1 year ago on Google
    The most caring and kindest clinic and pharmacy in one !! The compassionate service you receive here is unlike any other in the community. Very well run, organized and clean!!

  • 5/5 Suraj Kumar N. 1 year ago on Google
    Excellent Medical services in Mississauga. I would never go to other doctors. This place is so reliable. I did an appointment and got consulted on time by the professionals with so politeness.

  • 5/5 Gigi C. 1 year ago on Google
    Amazing staff and great doctor! Front desk is very responsive too!

  • 1/5 Kelly M. 1 year ago on Google
    Slow, no one to answer the phone, couldn’t reach a proper person who knows what they’re talking about. Couldn’t fill my prescriptions cause the pharmacist was too busy getting coffee.

  • 5/5 Ali A. 1 year ago on Google
    Very helpful! Quick and good service Came in and saw the doctor, the front desk was amazing and so friendly!

  • 5/5 Najibullah S. 1 year ago on Google
    This place is the best, dr. fawzy beshara is one of the best, and there all stuff is very helpful and friendly, i suggest anyone looking for new doctor, please go there for the best results, and there indigo pharmacy has the best service and friendly stuff, thanks

  • 1/5 Simran S. 8 months ago on Google • 3 reviews
    Worst treatment to a patient by these pathetic guys the please don’t waste your time there as they will never make you to a doctor specifically there front desk people . Don’t waste time of people


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