1/5 わたあめ 1 year ago on Google
(Translated
by
Google)
I
am
disappointed
with
the
staff.
A
store
that
should
raise
the
level
of
customer
service
manners
a
little
more.
While
I
was
choosing
clothes,
I
was
called
out
to
him
and
he
gave
me
advice
that
I
didn't
even
ask,
but
I
didn't
want
to
interact
with
the
store
clerk
or
ask
for
his
opinion.
When
I
went
to
the
cashier
because
I
didn't
have
anything
else
I
wanted,
there
was
no
one
on
the
floor...
I
was
the
only
clerk
on
the
floor,
and
I
spoke
to
other
customers
at
a
distance.
I
waited
at
the
cashier
for
a
while,
thinking
that
I
was
dealing
with
other
customers,
and
the
clerk
came
back.
Please
wait."
and
began
to
give
priority
to
his
own
work.
There
is
only
one
staff
on
the
floor,
so
I
was
very
surprised
to
see
the
staff
interrupting
my
words
and
giving
priority
to
myself,
even
though
I
was
waiting
at
the
register
to
care
about
the
staff
who
were
serving
customers.
I
wonder
what
kind
of
customer
service
training
they
receive.
(Original)
スタッフの対応が残念。もう少し接客マナーのレベルをあげるべき店舗。
服を選んでる横から声を掛けられ、聞いてもいないアドバイスをされましたが、特に店員との絡みや意見は求めていなかったため適当に流してその場を後にしようとしたら、その時手にしてた商品をレジで預かると言われ回収され、他に欲しい物もなかったのでレジに行ったら誰もおらず、、、フロアにはその店員のみで、少し離れた所で他の客に声を掛けていたので他の客対応をしているからと気をつかいレジで少し待っていたら店員が戻ってきたため、預けた商品の会計をお願いしようと声を掛けようとしたところ、先に「少々お待ちください。」と無愛想に言われ何やら自分の仕事を優先し始めました。こちらはフロアにスタッフが1人しかいないので接客してるスタッフを気遣いレジで待っていたにも関わらず、こちらの言葉を遮り自分の事優先するスタッフさんにはとてもびっくりさせられました。どのような接客指導を受けているのか疑問です。
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