Worst Service !!! Buying the same thing from same location from a long time and one of their employee said that we just turned on the grill and then their manager “sharan” came and she lied that grill is been on since morning.... on top of that she doesn’t have any sense to talk to customers.. freaking rudest managers i ever seen.. doesn’t deserve the position she is working on... She kept arguing about the cheese..

Nice environment but I rate them average to below average in other areas. Today, Half way into serving my meal the lady went with another customer to the washroom area. She ought to finish serving my meal before heading in that direction. The double-double in this branch doesn't taste like compared to other branches.

Clean, comfortable, and pleasant staff. Food is fresh and there are usually limited-time items so always plenty of variety. The only drawback is that the commercials for turkey or beef sandwiches show more meat than you actually get.

Most of the places are dirty and the staff has no clue what they're doing. I always miss something no matter what coffee I order and if you complain about it they getting pissed of and rude ! The last one yelled at me.. its not my job to know how to do the coffee.. I'm the customer and I pay for my coffee so please give me my god damn coffee the way it's supposed to be! I try to avoid Tim Horton's.. it's not worth it anymore..

I just go at drive tru at 6:20 nearby . I ask for 2 farmers wrap and 3 everything bagels with cream cheese and butter but they just handed me bagels with nothing on it . I came after long shift get so disappointed when I go home and Check 😮‍💨☹️ And there is nothing to discuss more …

This was a disgusting place, never again...the girl half ways cleaned every table with the same cloth, then proceeded to take garbage out of one can to fill up another with no gloves on, then as she touched everything with her dirty hands, then grabbed the dirty cloth she just wiped the tables with, to clean her hands with, then she went out of my line of sight but pretty sure she started helping orders behind cash without washing hands, never again will I step foot in this place, I was told it was the dirtiest one in moncton, now I know why

The staff at the counter is a trainee. He was a bit slow but he is not rude and prepared the all our orders perfectly. It was nice that they posted about it so customers will know.

Tim's is a must-do for every trip to Canada. We get some pretty much every day we're here. I recommend the French vanilla or iced capp as drinks, they also do oatmilk so it's accessible for more people! All the baked goods are super yummy but I especially like the honey cruller and the maple dipped donut. Staff sometimes are very new or do not understand or speak English super well but we've always been able to order.

I ordered 6 smile cookies, a chicken bacon ranch wrap, and a coffee. The chicken was gross, very obvious it had been made a long time before my arrival and kept warm or heated up for my order. The 6 smile cookies weren't the holiday flavored ones, and nobody said anything. Not only that, but they put them in bags, not a box, so all the icing just stuck to the bags. Absolutely a waste of money and disappointment to everyone I bought a cookie for. Nobody wants to sit there and try to peel icing off a bag. Kind of the opposite effect a smile cookies is supposed to have.

People sleeping inside, blood squirted on the bathroom walls , staff allow people using drugs to have long stays in the washrooms ,while others wait.

9h00 am, so dirty, should hire cleaners.

I ordered a farmers wrap with egg and cheese only. I ordered from the app so I assumed that there won’t be any miscommunication. They not only put bacon on my wrap they put extra bacon and there was shell on the egg. Horrible service. They just don’t care about how they prepare food for customers.

I m going late time but one Indian girl she help me lot in bed chicken but they have not this time she handle good I realy appriciate good team and she is from Kerala Indian

Its third time they did this to me i asked for plain croissant grilled with jam which means cut croissants in half grill it and put jam inside but idk why they just give it to me on side if i am paying you full amount of money why cant they serve what i asked for? If you dont want to work go home It happened with me at today around 12:10pm

Overall good service and friendly staff, however I find the website misleading as it says open 24 hours but that only applys to the drive through.

this location refuses to provide a 2 sugar coffee thru drive-thru. Every time i go thru, the lady rings black with 2 sugars. When told i don't want black, they argue with me, and i still only get black. I have spoken with mangament and requested they stop keying in Black when it's not stated by the customer as its resulting in me getting an incorrect coffee. Management informed me that sugar dissolves in very hot coffee, and i am mistaken about it being black. Avoid this location at all cost as they care not of the customer experience.

This Tim's IS the best one in Moncton. If you want a great coffee made right every time, head over to this one. FYI, whatever bacon is used for the bagels, BEST EVER willl bring me back every time 🥓😍

Hot beverages are about the only thing worth getting at this location. For the past several months, any time I have ordered any type of food, 95 percent of the time it just ends up in the garbage. I mean, who wants a breakfast wrap that has more Chipotle sauce than it does egg or bacon? Or a breakfast sandwich that the English muffin is partially cooked at best?

Most times the staff are friendly and competent but other times they are so rude and can't seem to get your order right. I understand that it is very hard to get staff that are willing to work but I am in the service industry and I would never, nor would it be permitted for me to be rude and as unwelcoming to customers because they are requesting ( very nicely) to have their order corrected. I am never rude to service people because being in the industry and knowing that most places are understaffed right now, I try to be understanding but I think perhaps some customer service training is recommended.

Sunday morning was busier than we thought. Friendly service. And Food and coffee was Ok. Ample parking available and drive thru location.

It was ok alot of kids just standing around had to get my tea remade it was a coffee at first and they didn't have a great selection of donuts for the time of day it was like 4:30 pm but overall not bad for a Tim's

Hot chocolate drink 😋 That is very 🔥🥵🔥🥵🥵🥵 Good drink during a winter 🥶 walk . Nice location on mountain road, Moncton.

I definitely would like to recommend the Candy Cane products this season! They taste great, and definitely makes it festive for the holidays coming around!

They forget to come bring my coffee that I other 25 minutes after. The most popular coffee that they sell and they don't have it ready( dark roast)

I've never had any issues with Tim Hortons. Food is always good and coffee too!

I usually go here to get coffee. Some days you get a nice service some days you dont. Some days your coffee is good. Some days its not. For instance I ordered a certain coffee and got whole lot different coffee more easier to make. Even the quality of coffee varies throughout the day. Its always fun to come in and hope your coffee taste good. Its like a game I like to play. Good coffee day or bad coffee day? Update I just bough something today. Its a miss. Its really a hit or miss. Its like a fortune cookie but no words just awful coffee or god sent coffee.

Friendly staff fresh meal

Tim’s is my #1 tea place, my daughter works at Tim’s and really it’s a great place for a first time job! My daughter loves it there, she says it’s all who u work with mom, time flies when your having fun with great co-workers!

Ate a sausage farmers wrap with a hashbrown as a side. Entire thing made me so sick. All of it tasted wrong kinda like plastic. Will not be eating at tim hortons again.

There is a guy at this Tims that I will not name but he is very angry most of the time. For instance: I wanted a grilled cheese and it was burnt. So I gave it back. I also wanted the bacon to be extra crispy so I asked. Then the guy said "Its already precooked" well I KNOW I just wanted it to be crispy! That was yesterday today I ordered another grilled cheese. And when I went to pick it up the guy said... "There was this customer yesterday that I told the bacon was already precooked." THEN HE LAUGHED! So I confronted him. He left me alone after that.