Featured Reviews


Frequently mentioned in reviews: room (7) hotel (6) clean (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SILCHUK F. 1 year ago on Google
    Hello! what can i say about this hotel? convenient check-in from the highway, excellent hotel, starting with very friendly and professional staff at the reception, quick check-in, value for money 10 out of 10 points. a large atrium, very nice, there is a small fish pond which is quite interesting, there is a bar, there is a restaurant, and large areas for relaxation. the room was very clean, the furniture was not worn out, it was comfortable, everything was enough. Very nice and friendly people at breakfast, very tasty, Mega clean and comfortable, it was delicious cooked. the impression after this hotel is just perfect.
    4 people found this review helpful 👍

  • 4/5 Thomas S. 9 months ago on Google
    A few minor issues, nothing major. Left unchecked could lead folks to believe it being a maintenance issue. I understand, if some one doesn't bring it up, that's why things get missed for so long. Room 224 - shower head is corroded bad, doesn't allow to keep water in the shower without doors. The sink faucet leaks from under the base. Furniture is a bit beat up - purely cosmetic. The carpet in the room is stained. Maybe a bi-annual steam cleaning could prolong the life and outdoors. Weekend morning breakfast crew (wait staff - short brown haired young woman) they are a bit distant for being in the industry. Very little contact and slightly off-putting with communication. Most of the others were really great. But weekend morning - on phones - and grouped up front just talking. The place is clean, just very distant service. On the good, though, I would feel like total pooh if it was all issues. The cleaning crew is great. I don't mind the weekend events that happen here. It gives opportunities to meet new people. Light atmosphere. Great front desk team, very helpful, friendly, and attentive. The grounds are clean and nice to relax in - even with the roads close. The traffic is really light in the area. No thru traffic, road dead ends past the hotel. I will be traveling back and forth into this hotel for the rest of the year, I will update if some of these things improve.
    2 people found this review helpful 👍

  • 2/5 APRIL S. 9 months ago on Google
    We travel a lot as a military family, and this place was just meh for the price. They were very accommodating with our dogs, but that was about the only good thing g to say about the hotel. The room was gross and outdated. For the price per night, they should at least have continental breakfast included. The only person that was friendly was the lady that we spoke with to confirm the room reservation. The beds were uncomfortable, the water pressure was awful, and there were no trash bags in any of the cans. We definitely expected better accommodations.
    1 person found this review helpful 👍

  • 5/5 Ana D. 9 months ago on Google
    We are loving our stay in the Crowne Plaza. Rooms are modern and clean. Complimentary electrical car charge is a plus. Breakfast buffet for 18$ is pretty good. A special bravo for the great service provided by reception. TÃŽa helped us promptly and kindly. We appreciated her professionalism very much!

  • 5/5 Anthony A. 9 months ago on Google
    Many many stats at many properties within IHG and other chains in my 17 years of traveling for work. This was a standout. Bit skeptical upon arrival (kind of a strange location I thought initially, but across the street from my work appointments). Beautiful on the inside. Every employee I encountered was awesome. Wednesday night bonus of a glass of wine and appetizers. Room was large and clean. Ample parking. Overall awesome place. I hope I get the opportunity to return

  • 2/5 Joseph A. L. 5 months ago on Google
    Rooms were not taken care of. The rooms are in need of repair. It took 5hrs to warm up the room. Maintenance came but still had the same issue with the heat. It blew out warm and cold air together.

  • 1/5 Katie B. 5 months ago on Google
    Breakfast was 80 for 4 people. Food at fast food would have been 100 percent better. It was buffet that all the waitress did was point to table, buffet over there and get your own coffee. The water in toliet was almost to rim in numerous rooms

  • 1/5 Robert B. 5 months ago on Google
    Water in toliets was almost to rim in all 3 bathrooms our family had. The 18 dollar buffet that the server just says here to sit, buffet over there get your own coffee was not great at all. Fast food is better. Next few days we went out.

  • 1/5 Robert K. 4 months ago on Google
    Two days, $350, $25 breakfast; never again. Check in clerk said to park at door 2; unlabeled. The tiny room had a huge bed. Toilet had high water; cold wet and disgusting. After waiting for hours, the fix was worse(photos). They didn't make up the room. The nice lobby had no signs; what rooms which elevator bank?


Call +1 845-357-4800 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Quality Inn & Suites Montebello - Los Angeles image
1
Quality Inn & Suites Montebello - Los Angeles
Hotel
Straightforward hotel with free WiFi & continental breakfast, plus an outdoor pool & a restaurant.
3.40 (1.1K reviews)
Hilton Garden Inn Los Angeles Montebello image
2
Hilton Garden Inn Los Angeles Montebello
Hotel
Golf retreat with an American restaurant & terrace bar, plus free WiFi & parking.
4.30 (1K reviews)
Home2 Suites by Hilton Los Angeles Montebello image
3
Home2 Suites by Hilton Los Angeles Montebello
Hotel
Relaxed suites in a casual hotel offering complimentary breakfast & an exercise room, plus a pool.
4.30 (890 reviews)
Best Inn Montebello image
4
Best Inn Montebello
Motel
Modest rooms in a straightforward budget hotel offering complimentary parking & Wi-Fi.
$93/night
3.50 (268 reviews)
Whittier Motel image
5
Whittier Motel
Hotel
👍👍 Very clean rooms and peaceful
4.10 (98 reviews)
Last updated:
()