I arrived at 7 pm! The young, bearded employee is very polite, I was well received by him. At 10 pm I went out to eat, when I came back it was a shift change, I found a night shift employee, he was approximately 50 to 60 years old! He treated me so badly, for forgetting my room password, I explained the email said I would be room 505 but they rented it to someone else, So! I stayed in room 605, he told me that I would be lying, because that doesn't happen… I was talking to him and he turned his back on me and went to smoke, I said again how do I get into the room? he replied “if you don't have the password you will sleep at the reception and I doubt if you rented a room here because you don't seem to have the money for that….” Thank God the bearded and friendly employee came down before going home, gave me the room password and I was able to enter again, very hot, without an air conditioner, the fan was not enough to have a good night's sleep. My $135 went down the drain, public toilet, had no toothpaste or any oral hygiene materials. I believe the man on the night shift mistreated me for being black, saying he didn't have the money to put me up there. I've never been so insulted in my life. I simply do not advise anyone to stay at this hotel.

My stay at Le Sand & Stone was fine - would I stay again? Probably not, but it was completely fine and safe for the three nights I was there, which was important to me traveling as a solo female. The location is by far the best part - you're super close to the St. Laurent metro stop, and within walking distance to a TON. I'd just be aware that this is not a traditional hotel - there's no traditional check-in, you just get a code in your email to get in the door and into your room. There was a guy sitting down at the table downstairs sometimes, but wasn't a traditional setup. There's no cleaning service, so if it's important to you to have fresh towels and a made bed, this isn't the place for you. The room was also a bit dirty, there were pieces of foam in my shower for some reason. There's no mini-fridge to store beverages or leftovers. There's also no screens on the windows, I woke up to a pigeon in my room one morning, which was more funny than anything, but screens would be nice. The one weird thing was that on my last night, the fire alarm went off around 2 am - one of the hotel guests called the fire trucks. Not sure where someone from the hotel was - again, it's not a traditional hotel. Overall, it was safe, bed was comfy, and I was fine staying there. On my next visit though, I'd either stay in a typical hotel or an actual airbnb, the in-between was a bit odd.

Location is amazing if you only want to sleep somewhere at night just a little bit more comfortable and cleaner than sleeping on the street. Don’t expect anything that you would expect from a hotel. Our room didn’t have a bathroom and an AC. Bed and pillow super uncomfortable. The whole place is a mess. But if you’re actually ok with all above, I guess you can have a good stay there.

This place was so gross, do not waste your money. There was a yellow stain on the mattress, which I found out because the bed was not entirely made. There were hair within the sheets and more in the shower. A layer of dust on all the walls and furniture and cobwebs on the ceiling. It actually looked like they hadn’t cleaned it between our stay and someone else’s. 0 toiletries except 1 bar of soap and a sanitary wipe? All the vents were disgusting, there were weird stains on the wall. All in all just so unclean, not worth the money whatsoever. Communication with host was not great, and we weren’t even able to go to reception about these issues because everytime we went to the lobby nobody was there. Didn’t even end up staying there because it was so unclean. The price for this place is ridiculous, it is almost half the size of the pictures. Definitely a scam!! 0 stars.

UPDATE: they have now denied our refund request. Absolutely ridiculous. Do not stay here. This place gave us an awful experience. We booked a two bed room for one night on January 21st. When we arrived, we were met by a very rude and unhelpful front desk lady. We asked if we were required to check in, it looked as though we were bothering her when she responded “if you have a code, go upstairs?”. We went to our room; when we walked in we noticed one single bed which was not made and dirty. There was garbage everywhere, dirty towels… it was a little off putting but no big deal, maybe there was an error in booking. We went downstairs to talk with the front desk lady; I explained which room we booked, gave her our details and waited for her to look us up. 5 minutes of awkward silence later, I asked if she found us. She stared at me, smiled and looked back down. She then explained they were fully booked and she’s not sure how we were able to book the room we did, there must have been an error in the booking and there was obviously a problem with the cleaning service. No problem, things happen; we ask for a refund. She tells us to wait as she contacts her boss. She then walks away. We have been nice and patient to this point but the lack of service and rudeness we received with their error was frustrating. The front desk woman then came out and said we had been refunded. My boyfriend checked and said it hadn’t come through and asked for a contact number so he could follow up Monday is it hadn’t gone through yet. The girl said “no I can’t give you that.” I said we’ll look it up, no big deal. She said “no need you’ve been refunded.” I explained we simply hadn’t received that yet, she again shared blankly at me and said we could leave now. We asked where another hotel she said there were lots in the area, so helpful! The whole experience was odd. We were understanding that things happen but, the way it was handled was not okay. It’s been two weeks and we are yet to receive our refund.

Hotel is in a good location to access the sights however we did not get a wink of sleep as it is opposite a night club. Between the music, shouting and cars constantly revving it was a bit of a nightmare. The building is also in need of a lot of TLC but rooms are fine. However, our room had a LOT of fruit flies and we were storing no food in the room.

The stay was ok, good value for money (61 euro per night on a weekend) . I already knew I'd have to climb one flight of stairs to the 6th floor and I was prepared to share the bathroom (took sanitising wipes and a pair of flip-flops for the shower), so everything went smoothly. The noise though was something else, maybe the hotel could provide ear plugs to customers from now on. It is noisy between bedrooms and also when the club outside decides to go full blast. The windows could also use some cleaning (I posted video). One last note:This is actually the Hotel Villa, it just has another name online: "Le Sand and Stone Hotel". I honestly think this is deceiving but well, what to do? Anyways, I got an affordable bedroom for a long weekend in downtown Montreal, so I'm happy.

The perfect one star ⭐ hotel that is not a hotel at all. Seriously they should be fined for calling themselves a hotel, a hotel implies hospitality, which they do not provide. This is an Air BnB run like hotel, only poorly. Air BnB's were never intended to run this way and someone has bastardized it into a business model. Full disclosure, I was traveling with a couple for work. There is no ventilation in the rooms at all. No vents, that's got to violate some kind of code right? The window was open with the air conditioner on for circulation, keep in mind this is October so fortunately it wasn't too cold. The latch piece of the air conditioner didn't fit properly in the window sill, and on our second morning the fuse blew so the air conditioning stopped and it never got switched on by the hotel for the 6 hours we remained there. It's funny how we were told checkout is 11 am and check in is 4 pm that's a big turnaround time considering going by other reviews they don't do turnover in the rooms. It's so funny how "hotels" like this have you pay and you are expected to do that upkeep yourself. We're not messy people at all so it's no issue, but again, where is the hospitality? This is so backwards. You are given a combination to the hotel and a combination to the room. Our door 🚪 was chipped off on the bottom with a quilt tapered to the bottom of the door so there's no insulation from the outside sound. Fortunately we were there during the weekday so it was relatively quiet aside from the occasional rustling. In a hotel you might have a cot brought in, but this isn't a real hotel so obviously I wasn't expecting that. We brought our own which worked fine, but the most telling reminder that this is not a hotel is when I went down to the staff on the bottom floor and asked for an extra blanket. The employee who worked there, not in any sort of uniform age of about a University student who is probably paid much less than if he worked in an actual hotel greeted me. When I asked for an extra blanket he said, questionably: What like you don't have enough? This is the attitude of a complete kind stranger who wants to help you out in the store but knows his manager is mean and thus is not sure if he is actually allowed to help you. Again, genuinely seemed like a nice person, but AirBnB has become a reverse hospitality business. After I simply asked again he searched for some. There was another employee there a younger girl and although they could have been in their twenties, I couldn't help but wonder where are the older generation of "adults" that were raised on this business? Full disclosure I'm 30, I've paid for this experience so why do I feel like I'm staying the night at a distant friend's house that his loner roommate actually owns after a night of partying? I searched for this place on Expedia while I was staying there and the listing was #1 in the area with advertising. I saw some people post on here $75 a night which is fine. On the Expedia results page it was advertised as $145/ night. To be fair the weekend was coming up and again I had already paid but to be fair to others what is this Uber? There ought to be a law against running an AirBnB hotel. I am not a diva, I don't travel often but every once in a while you come across something that reminds you of the little things that make a difference. I doubt The landlord who owns this Apartment building cares one iota about the people who stay in it, but considering the bathroom and room where relatively clean that would be enough... if this didn't list itself as a hotel. That's the problem with this generation. We trade off and trade down; are expected to do more and more for ourselves, and in the process of caring for our primary relationships which becomes exclusively us we lose contact with the outside world and how things should be. No wonder people are driving themselves insane. Nobody in our room slept comfortably. We didn't bother each other the bed was just uncomfy with a divet, this is coming from my friend. It gets the job done, not a hotel.

I cannot begin to express the discomfort of this hotel. I have stayed in many economic hotels before (including one which had the heater catch fire) and this has truly been the most awful experience. The room was clean. Bedding, clean. No bed bugs. The room was small but fine. Here is where it starts to get bad.. the shower was leaking. I was unable to fix this. This constant dripping alone was enough to cause distress. It kept me up all night, even with the door closed. The following day, sleep deprived and still dealing with the dripping I was treated to the ongoing sound of a mechanical alarm bell.. for 2 hours. Perhaps it went on longer but I ended up leaving early. The hotel emailed me to let me know that if I had any concerns to respond, except this reply link went nowhere. I have incurred additional costs as a result of having to leave a day early. The owner refuses to refund the one night I would not be there. Real customer service would have refunded both.

One of the worst places that I’ve ever stayed in, right from check in which took 30 - 40 mins (going forth between the attendant and manager on the phone) trying to find our booking. I called and confirmed our booking a day before and also asked if the room has a mini fridge and microwave, I was told there is no microwave but it has a mini fridge but there was no fridge in the room. The rooms are extremely small. The attendants were nice and helpful. Won’t stay again!

I do not recommend this accommodation to you at all for the reasons I will write below. Firstly, my room was room 610 on the sixth floor. After I booked the room and paid for it, I found out that the elevator only goes up to the 5th floor and after that the only way to reach the room was through the stairs. There were not any refrigerator or even a bottle of water in the room just There were two towels for three nights; In addition, the building was very old, so that the old and damp smell conveys the feeling of staying in a prison, and the crack that was on the door of the room caused the door to close hard and with a lot of noise. Also, the water in the bathroom was never heated and I had to take a cold shower. When you reach the entrance of the building, the surrounding area is full of homeless people, which conveys a very bad and scary feeling, especially at night. I had originally booked the room for three nights, but it was too bad that I couldn't stay there for more than one night, and finally the hotel manager refused to cancel my reservation for two extra nights and refund the amount; I paid 320 euros for this room, at this price I could choose a clean and high-quality hotel. Don't make this mistake at all!

Worst room service ever. Very rude. The guy was least interested in talking. It is worst to the extent that guy is looking at us and still not coming out of the back room to talk. One bathroom is shared between 4 rooms. Very small rooms. You can get a room in a very good hotel at the same price and at same location. Dont even think of going and boo it. Worst experience ever. I wish I would have seen the google reviews before booking.

The room was nice and clean, but very small for 2 people. Also, there is only one common bathroom for the whole floor, which was probably not mentioned in the description when I booked it. Overall, it is a good stay if you’re on a budget and just need a place to crash.

Well , yeah, read the reviews . It's not clean, it's noisy and beds are not really comfy , but I was prepared for that , we needed a place and it ended up being easy and less expensive than other choices we had ... In the end it deserves a 2.2/5 for me . Good spot tho if you want to hang out on St-Cath in bars and have a easy-to-use in and out with codes being drunk .. If you are looking for something great ? Read the reviews, and chose some place elsewhere. We dont regret , but it wasn't nice :)

Liked · I love St. Catherine's st. Not this hotel. Disliked · No breakfast. No amenities. No coffee station. No lock up. Security seemed like it could be a total issue.They booked me into a room on the 6th floor. The elevator went to the 5th floor. The pictures on the site are not reflective AT ALL of the state of the rooms or the lobby - which was a small table at the end of a hall with a chair. the check in is done by email, except that I didn't get mine. You need a pass code # to get into the hotel, another code for your room door and all info is in the email. They seem to basically want to offer a peopleless - no service - hotel. Since I had no number, I had to ring what looked like a door bell, no intercom or at least it didn't work. There was no front desk attendant present. Eventually the guy came out, his phone in hand and began to berate me. Basically, saying all the info was in an email I should have received. After resending the email and reading out the codes so that I could write them down. He showed me up to the room. The room was a closet and felt like a dorm room, albeit a private dorm room. I immediately hopped on-line to book another hotel, but internet was sketchy. Luckily I nabbed the phone number and called the hotel with a front desk and a lovely, friendly person who booked my room for me (Econolodge identical cost 100% better service). To add insult to injury, I received this email - which gives you an indication of how little contact there is. "Before Checking out of the room please make sure to tidy up the excess mess that may have been left behind. For example, if there are cans and bottle or any kind of garbage laying around, please make sure to place those in a bag. We ask that you keep the furniture arranged the way it was displayed when you checked in. If a table or chair was moved, please make sure to place it back in its original spot." Hmmm, they want you to clean too. Enough said. Still no reply on a refund.

Terrible experience trying to book. My card was charged way in advance of when they said they would charge me and I never received any confirmation about this charge. They go under a different name, Hotel Villa, as well which seems sketchy. I had to file a chargeback with my credit card company despite cancelling during the free cancellation period after hearing about how terrible the hotel is. Would not recommend.

While Partner was staying here, witnessed the hotel double booking a room to the point where both guests were checked in and both had brought their luggage up & into the same room. The rooms are also quite lacking. No safe, no door latch, and electrical plugs hanging from the wall (see photo) Tried to get a refund on the remaining nights but hotel refused. Desk staff was rude and not helpful. Save yourself the headache. Don't stay here.

Location is perfect for walking and exploring Montreal. It is in a district that has a lot of nightlife and activity. Our room was 202, clean, large, two new beds, sitting area, fridge and ensuite bathroom (please check before booking rooms as some are shared bathrooms). We had a fabulous time , clean simple design and set up and staff were absolutely lovely!! Easy self checkin and check out!!

AVOID AVOID AVOID AVOID AVOID I discourage anyone and everyone from every considering staying in this place. My wife and I attempted to check. Were harassed by people outside. We tried to notify and contact the hotel but received no response. We then tried to contact the hotel using the AIR bnb message system. They continued to send automated-generated messages and it was nearly impossible to get in touch with a human. The hotel was completely disregarding of our experience and what happened to us and it was nearly impossible to get anyone on the line. This place is an absolute disaster. Worst of all is that they didn't even honor the refund - which essentially demonstrates how miserably run this place is . AVOID AT ALL COST

For me the location and access to transportation was vital and this place offered quite well in Montreal. The proximity to all the services and to downtown is just steps away, literally. The staff was kind and helpful. I am a satisfied customer.

Was advertised a certain room but got something completely differrent. Place is lacking all the basic essentiels like a microwave and a place to store my food. Bed was horrible. Bathroom was gross. Hard to believe someone conceived this place and put so little toughts and consideration in the experience. The parking i was recommended is literally a scam and it costs less to be parked in the street all day. You can easily find a better stay at that price.

Rooms - dirty, dusty, they never wash the toilet. No table, no chairs. I should read the reviews before make a reservation. The only good thing is the location. If you see the pictures are when I arrived and how I left the room. (In order)

I booked a stay here using points from AMEX. Seemed like a good deal given the location and convenience. Parking was kinda tough but not blaming Le Sand and Stone for that. There is a parking garage right across the street, just be prepared to pay $40-$50 to stay overnight. The staff was friendly enough but had to take some points off due to the fact I didn’t receive any confirmation email or door code prior to my arrival to even get in the building. It seemed like they hadn’t quite worked out a partnership with AMEX quite yet. The business just has a generic “Hotel” sign outside. I think this place suffers from a bit of an identity crisis.. it calls itself a hotel but it lives somewhere closer to the realm of a hostel. The room was adequate. It was clean, you get a sink, a fan, hair dryer, iron, and towels. The bed was pretty awful, honestly. Again, clean but almost no padding. I say this in all seriousness, if all you are looking for is a place to sleep, and you aren’t worried about comfort or privacy, this is an okay option. I’m used to roughing it in seedier locations so this was fine by me. I understand how a traveling business person or someone expecting a traditional hotel would be really upset with this place given the false pretext that it’s a hotel. I think it would be beneficial for the business and patrons if they advertised themselves as a mid to low level hostel. Just call it what it is.

This place is great for those looking for something compact and affordable. You do share a bathroom, but it was generally clean and accessible, and the rooms have a decent bed, workstation, and dedicated sink. Stayed here for three nights and felt very at home. As far as I could tell, they don't do room cleanings during your stay, which honestly is what I prefer, as it makes the room feel more your own.

This was an incredible experience. The hotel is perfectly located right next to Le Cartier Des Spectacles. The rooms were very clean and cozy. I loved everything about my stay and I would definitely be back. I forgot to mention how well priced they were :)

I've slept in some bad rooms, but to pay $500 a night for shoebox without my own bathroom and A/C that doesn't even work well enough cool said shoebox down. This was a colossal waste of money. No wonder they don't do refunds after check-in, all smoke in mirrors til you check in. I DO NOT recommend staying here. Spend your money elsewhere!

The hotel is very well located. I have been warmly welcomed by Cheikh. He is very gentle and gives me a great service. It was a very nice stay for me and I highly recommend this hotel.

If you’re on a budget and want to stay in city centre Downtown Montreal, this is a great place. Friendly staff, great location. No breakfast, but very nice food places barely 2 mins walk from the hotel!

One of the most accessible, cleanest hotels in Montreal ! My husband and I booked one night with Expedia, Once we got to the hotel we were surprised that we booked the next day by mistake. Mehdi, the guy we met at the reception was so helpful, he contacted the manager and they were so kind and offered we take the room regardless of the date we booked it with Expedia, tho Expedia were unhelpful in all ways and refused to change the reservation to the day we arrived. Will always come back whenever we r in Montreal

Avoid at all costs! The hotel is a mess. The floors were not cleaned, we found bugs in the bathroom and the manager was not accommodating. We were unable to get into the building at night as they changed the door code without advising us. We were stuck sleeping in our car because our messages were not answered until the next morning. The manager didn’t even offer an apology. You’re better off staying elsewhere.

Great location! The room was clean and the staff were very nice and helpful. Would recommend staying here!

No Air-conditioning. Location is really nice. Rooms are okay. Staff is helpful and friendly.