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  • 1/5 Misty E. 4 years ago on Google
    If you have an emergency best look some where else, you have a better chance at dying in the waiting room. To slow for it to be an Emergency Room. I don't even give it a 1 star really. They need more help!!
    9 people found this review helpful 👍

  • 1/5 Kyoko 5 years ago on Google
    I had foot operation (at AOZ), surgery itself was fine and Anesthesia doctor and nurse who helped operation was very nice and friendly. However one of the nurses who navigate me before and after the operation (I should have asked her name. Short gray hair with glasses on) treated me very badly. She was very unfriendly, gave me such a bad feeling after the operation. Doctor who saw my foot 4 weeks before the surgery said you should stay at the hospital for two nights. But day before the operation AOZ receptionist called me and said you should go home straight after the surgery. And after the surgery another Doctor asked me to come back to the hospital next morning at 8 am. It was very inconvenient for my family (we have 2 kids under 3 years old at home). I asked her I want to stay but without asking the doctor she just said ” no” So I had to leave the hospital soon after the operation whatever the reason was(she didn’t explain it ) At last she gave me the injections to use at home which I have never used before by myself. Asking her how to use it, She looked down to me and said “you don’t know how to use?” I was like if I knew I wouldn’t ask! She just made my feeling terribly bad. Also as a nurse, one shouldn’t make patients feel worried, nervous or sad.
    9 people found this review helpful 👍

  • 1/5 Anitha V. 1 year ago on Google • 27 reviews
    I delivered by baby in Dritter-Orden and felt that it's only a hipe that this is the best hospital. There is so low staffing and bed, that you struggle a lot during your stay. Child birth is the most memorable moment of your life and we spent it in stress and anger. The doctors here may have more experience as they deliver more babies but if you have a safe pregnancy decide if you need such expertise. Other than this there was nothing positive about this hospital. The birth certificate is not processed here. They have worn out clothes for baby and not good for cold season. Breast feeding guidance is good but it was after 3 days of hurting your breast that you get a support. Family room is not available and it's depressing to share room and not have your Partner next to you. Specially after c section you may need more help and might get frustrated with the low staffing.
    2 people found this review helpful 👍

  • 5/5 Tyrel G. 5 years ago on Google • 23 reviews
    Our triplets and my wife were stationary at 4 different stations over 2-3 months after the birth. The hospital offers so much more than just medical help, but also emotional, social and outwards support. We even received an accommodation on campus that was brand newly renovated to be close to our triplets while they were still in intensive care. I must say this was and still is the best hospital experience we have ever had. The nurses, doctors, midwives, cleaning crews and administratibe team were all, always professional and compassionate.
    1 person found this review helpful 👍

  • 1/5 Barbara H. 5 years ago on Google
    My daughter was at Station 33, the nurses are unfriendly and passive aggressive! Not to mention the rooms and beds are totally out dated! Would never go there again. The emergency room nurses and doctors were great, but the others seems to congregate in their little dinning room drinking coffee!
    6 people found this review helpful 👍

  • 1/5 Mr D. 5 months ago on Google • 6 reviews
    We waited 4h with a 1 year old baby for a check up. Terrible experience
    2 people found this review helpful 👍

  • 1/5 Jülide K. 2 years ago on Google
    Horrible place. I came here with an ambulance and waited 4 hours. Got no treatment. Terrible and condescending nurses.
    3 people found this review helpful 👍

  • 4/5 Phylis M. 6 years ago on Google
    I don’t know about other departments but the Gynäkologen , ambulante/ Schwangerschaft and the Geburtshilfe departments have Excellent services , friendly , considerate , polite and very welcoming both on phone call and physical presence. From the time I was referred to them when I was 12 weeks pregnant with complications I had no reason to complain they made sure the baby was safe till time of delivery. The waiting time might be long but the wait is worth while because you will get satisfactory response
    2 people found this review helpful 👍

  • 5/5 Francine D. 6 years ago on Google
    I had to write a review for this hospital because I received amazing care from the gynecology and surgery staff! I come from America where the healthcare system is broken and astronomically expensive, so I appreciate my experience here so much. Everyone I met was not only skilled and experienced, but they were thoughtful and caring too. I wish everyone in America could have a hospital like this in their hometowns.
    2 people found this review helpful 👍

  • 1/5 María Agustina B. 7 months ago on Google • 3 reviews
    36 hours of labour to end up with a emergency c-section, and found out years later that they left a hole in my uterus even though I was back several times after the birth due to pain. The hole was found by q doctor in another clinic … plus understaffed, arrogant, no empathy at all staff… worst Klinik I have ever been. Had my second child in the LMU and the building was older, but completely other experience, lovely, experienced people. Don’t get fooled by the fame of the Dritte Orden, the only people that recommends it are the one that had no problem delivering and could have delivered anywhere.
    1 person found this review helpful 👍

  • 1/5 Robert D. 1 year ago on Google
    The worst hospital ever, must br managed by completely incompetent people. Waiting times are absurd, you can literaly spend 8 hours there waiting to have your kid checked…never again!
    1 person found this review helpful 👍

  • 1/5 itohan G. 11 months ago on Google
    The emergency service for kids are not fast. It takes 2 to 3 hours before the doctors attend . Poor service
    1 person found this review helpful 👍

  • 1/5 A H. 7 months ago on Google
    In this hospital nobody will help you. If you really need help then better find other place.
    1 person found this review helpful 👍

  • 5/5 Fabio L. 5 months ago on Google • 4 reviews
    My wife had her C-Section child birth at the Klinikum Dritter Orden hospital last week and we were very impressed with the service provided. All staff very capacitated and friendly. We felt in excellent hands from the first appointment to the check-out. We were concerned that language would be a problem since we are expats and don't speak fluent German, but all our discussions happened in English or Italian (our native language). We highly recommend this hospital to anyone that's having child birth. My wife and I would like to thank all the staff, nurses, and doctors for the excellence care provided to us and our new small being.

  • 5/5 krithiga s. 2 years ago on Google
    I went to this clinic for getting myself treated for uterine infections. Hebamme and the doctors kept me comfortable during my stay at the hospital.

  • 5/5 Majda N. 1 year ago on Google
    The sisters from Station 11 are the best women in the world. Doctors even better.💙 This is my experience.

  • 5/5 serinarxv 3 years ago on Google
    I broke my arm while riding a bike and the service and their tolerance was very amazing I recommend to go to this hospital!

  • 1/5 Lauren M. 3 years ago on Google • 2 reviews
    I cannot recommend this hospital at all! The whole stay, and treatment was a terrible experience. There was so much to complain about, I don’t really know where to start! Sadly I can't give them no stars, but to be able to post this review, I had to rate a star. But they did not deserve it! I spent 4 days with my daughter in the Dritter Orden paediatric ward due to a febrile seizure which started at home. My daughter was scared of all doctors, nurses and cleaning staff, and would scream (and send her heart rate up to 250 which was visible on the monitor she was connected to) as soon as someone came into the room. Did anyone care that she was scared, and try to make the whole situation more comfortable for her? No. They were not sympathetic at all and often coming into the room in pairs or even three or four people at once. They told me my daughter should sleep as much as possible due to her high fever (39.9) But there also, were not helpful in trying to let her sleep. No. They just came in whenever making noise, and in the middle of the night even put on the overhead lights! We did not have one doctor during our whole stay, we had 3 doctors. And no one knew what the other one had done. It seemed no one read the charts or medial history. My daughter had a terrible rash and one of the doctors asked if she was vaccinated against measles. If they would have bothered to read her medical history, they would have seen that she had. The doctors seemed to be stabbing around in the dark the entire time and carrying out tests which they would not explain themselves. I always had to ask what was going on and why! They put her on antibiotics through an IV. Here they insisted that she get it every 8 hours. Which resulted in coming in, in the middle of the night and waking her up to give it to her. Of course my daughter got hysterical, and then had trouble falling back asleep again. On the last dose of antibiotics, the nurse did not notice that her vein had ‘broken’. This resulted in the whole medication simply running into her hand and making it swell up like a baseball and cause her pain. There the nurse had the audacity to say that my daughter complained about everything else, so why had she not complained about that. SHE IS TWO YEARS OLD, and does not really understand what pain is. Unbelievable! The doctors would do tests, and not say what they were doing them for. I had to ask for all information, they did not volunteer anything. Also the doctors did not do any physical examination themselves. I had to tell them about the terrible rash my daughter had. And the following days they did not ask to see the rash (which was getting worse) I always had to tell them about it. Considering that we were in the children’s ward, the hospital seemed not to care in the slightest that I was there with a scared child. Additionally due to Covid, we were locked in our room. They did not even offer to bring books for my daughter to read! When we left the hospital, our discharge papers had a totally different diagnosis (bacterial and viral infection) written on it than the bill that they have now sent us. While in the hospital I had the impression that they were ripping us off. And now that we received the bill with a completely different diagnosis (Kawasaki Syndrome), I feel even more that they are trying to rip us off (or the insurance company who is paying for everything). We wrote them an email asking them to change it as it simply is not true, and they are refusing to! Needless to say, this is unacceptable and were are not going to let this matter rest.
    13 people found this review helpful 👍

  • 1/5 Hiba M. 2 years ago on Google • 2 reviews
    My son was admitted in the hospital, the nurses were very rude and careless. After the final check up they didn't even give Me some time to pack my stuff the nurse litteraly grabbed my stuff and took my son's crib out of the room, she took us to the toilet (it was a toilet with a bed) and told me to get ready here and wait until my husband comes. Is this the way you treat your patients?? Moreover, we had an appointment today again in the hospital the Dr was very rude I just asked her and told her about my son's condition and the answer what I got was "why are you behaving as if he is your first child this thing is normal in kids" I think there was a better way of replying. I m a mom and obviously I m worried about my kid and I never came across this problem before with my first child . I m very disappointed.
    7 people found this review helpful 👍

  • 5/5 Fatoumata D. 2 years ago on Google • 1 review
    Been sick for the past month checked in and had my appendix removed I cannot thank enough station 6 nurses, the cleaning crew, the food personnel and the amazing doctors that made me feel better I appreciate you all for the best care. You guys are amazing 😊😊😊
    5 people found this review helpful 👍

  • 1/5 Akala K. 10 months ago on Google • 2 reviews
    Overall poor service. Short of staff, most of whom are young and inexperienced. Long waiting hours for emergencies. They lack communication and coordination, you do almost everything yourself as you are almost left alone in the room. Wouldn’t recommend to anyone.
    1 person found this review helpful 👍

  • 5/5 Stanislav C. 1 year ago on Google • 2 reviews
    I had a surgery in December 2022. Everything went at a very high level, both surgery and post-surgery care. Many thanks to all the staff at station 5, all the doctors and nurses. Thank you all so much!


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