DEICHMANN image

DEICHMANN

Shoe store

Trend-focused footwear chain with well-known brands & store-label shoes for men, women & children. People often mention good, shop, shoes, advice, unfriendly,


Address

Aldi, Weseler Str. 649, 48163 Münster, Germany

Website

stores.deichmann.com

Contact

+49 251 91979910

Rating on Google Maps

4.20 (80 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: good (9) shop (8) shoes (7) advice (7) unfriendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Christina V. 1 year ago on Google • 14 reviews
    Yesterday I was with my daughters in the branch on Weseler Str. There wasn't a saleswoman in sight. After I found one, she wasn't very motivated. But then she wanted to get me 1-2 pairs from storage. When she didn't come back, we took another shoe. While we were standing at the checkout, she ran past us and left for the end of the day. That's why she hadn't been seen before because she had picked up her jacket and bag for the end of the day. I've never heard of a saleswoman disappearing into the evening during the consultation. The cashier also didn't want to sell us the shoes because the box wasn't there. I then said there was no one there. Your answer: That's not my problem.
    2 people found this review helpful 👍

  • 5/5 Hardy R. 1 year ago on Google • 74 reviews
    I was very satisfied with the competent advice and help with threading purchased shoelaces. Friendly despite a lot of work at the checkout. Thanks!
    1 person found this review helpful 👍

  • 1/5 Pi W. 1 year ago on Google • 20 reviews
    The employees don't leave at all. There is no advice, the ladies are all concentrated behind the cash register and chatting. Cashing in is then unfriendly and condescending. The second time it's the same thing again, so you can't blame it on a "bad day".
    1 person found this review helpful 👍

  • 4/5 Kristina B. 1 year ago on Google • 82 reviews
    Nice advice reserved in advance over the phone! Great selection of elephant shoes in sizes up to 30 I think

  • 1/5 Hans F. 4 months ago on Google • 40 reviews
    Staff very unfriendly, especially the lady with long black hair. The shop is always untidy. There is no advice, she doesn't have time, sorry, the shop was empty, why do you treat customers like that? I have no understanding of it

  • 5/5 Bibi O. 8 months ago on Google • 23 reviews
    I like going to this Deichmann, I get good advice. The staff are friendly and happy to help. The store is tidy and there are always great offers

  • 2/5 Anita 1 year ago on Google • 7 reviews
    The staff is unfriendly and unmotivated. As we left the shop, we were obviously gossiped about. It was probably not appropriate that someone had a request and a pair of shoes was brought from the warehouse for us. I would definitely not enter this branch again. However, the range is good.

  • 1/5 Nicole S. 6 months ago on Google • 6 reviews
    It was 5 minutes before closing time and they wouldn't let me in

  • 4/5 Manfred 1 year ago on Google
    (Translated by Google) Good selection of summer shoes. (Original) Gute Auswahl von Sommerschuhen.

  • 5/5 Виктория 11 months ago on Google
    Этот филиал обуви рекомендую,продавцы приветливые,всегда помогут ,если будет вопрос.Ну и ассортимент такой же,как и в других филиалах.

  • 4/5 Eve “RoteZora” S. 10 months ago on Google
    Hatten leider nicht alle Größen die benötigt wurden. Sonst guter Laden.

  • 5/5 martina s. 1 year ago on Google
    Super Laden, gehe immer wieder gerne rein

  • 1/5 Sandra B. 1 year ago on Google
    Sehr unhöflich Mitarbeiterin, sehr schlechte Beratung. Keine Reklamation in der vorgegeben Frist. Wir haben jetzt den Kundenservice eingeschaltet..

  • 1/5 muharrem t. 1 year ago on Google
    Nur Müll wurde reduziert, sowas nenne ich Kunden anlocken.... (Translated by Google) Only garbage was reduced, that's what I call attracting customers....

  • 5/5 Hanna M. 1 year ago on Google
    Akurat była promocja , ogólnie super ceny i dobra jakość

  • 4/5 Philipp R. 2 years ago on Google
    (Translated by Google) An employee who doesn't really feel like advising. Didn't look happy... (Original) Eine Mitarbeiterin die nicht wirklich Bock hat zu Beraten. Schaute nicht glücklich aus....

  • 5/5 Lucian K. 2 years ago on Google
    (Translated by Google) Large with a good range and great selection with good advice if required (Original) Groß mit gutem Angebot und super Auswahl mit guter Beratung bei bedarf

  • 5/5 Andrea E. 2 years ago on Google
    Sehr kompetente Mitarbeiter. Erkennen ohne Aufdringlichkeit den waren Bedarf. Beraten ohne zu bewerten. Werde künftig mit der ganzen Familie nur noch in diese Filiale kaufen. (Translated by Google) Very competent staff. Recognize the need for goods without being intrusive. Advice without judgment. Will only buy from this branch with the whole family in the future.

  • 4/5 Oleg H. 1 year ago on Google
    Da ich in Schuhläden normalerweise keine Beratung brauche, war es kein Problem, dass mich niemand gefragt hat, ob ich Hilfe oder Beratung benötige. Wenn ich Arbeitgeber wäre, würde ich jedoch Wert darauf legen, dass meine Mitarbeiter/Mitarbeiterinnen auf die Kunden zugehen. Ein kleines Seminar betr. "Umgang mit Kunden" könnte helfen! Das Angebot an Schuhen finde ich gut und bei Schuhen, die um 50% reduziert sind (so wie gerade), muss man mal zugreifen! Ich war zufrieden!

  • 1/5 Agi G. 3 years ago on Google
    (Translated by Google) Today we bought a pair of boots in the new branch in Weseler Str. A winter boot that you want to use in the snow in winter. The unfriendly saleswoman said that if we don't pay special treatment for the boots for 5 euros, the socks will get wet. When I replied that we have no need for it and why should pay another 5 euros for it, she was outraged and unfriendly replied: "You don't have to buy your boots from us!" She said she was the store manager there. It is a shame that Deichmann employ such unfriendly, arrogant shop assistants as branch managers. Sales training wouldn't hurt her. We miss the shoe park, which before Deichmann sold us great shoes here in Mecklenbeck with very good service and professional employees. (Original) Heute haben wir ein Paar Stiefel in der neuen Filiale in Weseler Str. gekauft. Eine Winterstiefel, die man im Winter im Schnee benutzen möchte. Die unfreundliche Verkäuferin sagte, wenn wir für 5 Euro keine speziale Behandlung für die Stiefeln bezahlen, die Socken werden naß. Als ich geantwortet habe, dass wir kein Bedarf dafür haben und warum nochmal 5 Euro darauf zahlen sollten, hat sie empört, unfreundlich geantwortet:" Sie müssen Ihre Stiefel nicht bei uns kaufen!" Sie hat gesagt, sie sei die Filialleiterin dort. Es ist schade, dass Deichmann solche unfreundlichen, arroganten Verkäuferinnen als Filialleitung beschäftigen. Eine Verkaufschulung würde ihr nicht schaden. Wir vermissen den Schuhpark, der uns vor Deichmann hier in Mecklenbeck mit sehr gutem Service und professionellen Mitarbeitern tollen Schuhen verkauft hat.

  • 5/5 Sabrina R. 2 years ago on Google
    (Translated by Google) Very friendly and helpful (Original) Sehr freundlich und hilfsbereit

  • 5/5 Nicole L. 2 years ago on Google
    (Translated by Google) Nice big shop (Original) Schöner großer Laden

  • 3/5 Nadine 2 years ago on Google
    (Translated by Google) Is a big s shop in the city center of Munster (Original) Ist eine grosse s Geschäft in der Innenstadt von Münster

  • 5/5 Rene' G. 2 years ago on Google
    (Translated by Google) Great prices (Original) Tolle Preise

  • 4/5 Pascal T. 2 years ago on Google
    (Translated by Google) I found a greatly reduced leather shoe from 80 to 14.95 € ... and plastic slippers that finally fit ..... (Original) Ich habe einen stark reduzierten Lederschuh von 80 auf 14,95€ gefunden....und Plastikschlappen die endlich mal passen.....

  • 5/5 Wolfgang P. 2 years ago on Google
    (Translated by Google) Friendly service, good offers (Original) Freundliche Bedienung, gute Angebote

  • 5/5 Mireill K. 2 years ago on Google
    (Translated by Google) Very good offers, clear and well sorted. Friendly service, good and professional advice. I always enjoy coming here to shop. (Original) Sehr gute Angebote, übersichtlich und gut sortiert. Feundliche Bedienung, gute und fachliche Beratung. Immer wieder gerne komme ich hier einkaufen.

  • 1/5 Marcel M. 1 year ago on Google • 1 review
    Super unfriendly staff and a messy shop, whereupon I was wrongly accused of leaving it like that. I was then asked to clean it up in an inappropriate tone. That really spoiled my desire to buy shoes in the store :(. Simply unfair.
    2 people found this review helpful 👍

  • 5/5 Claudia M. 7 months ago on Google • 2 reviews
    I got very good shoes for a small price. 👍The employees were all very friendly and I felt comfortable.


Call +49 251 91979910 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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