Apollo Hospitals Information Centre image

Apollo Hospitals Information Centre

Medical center

👍👍 Thank you to the Apollo Information centre in Kenya especially. Madam Catherine...I would also like to thank the entire team at the Apollo hospital in Navi Mumbai esp.Mr Obaid Khan,our IPS coordinator who made sure we had no trouble at our stay in Mumbai,Thank you Mr.Obaid Khan.I would also like to... People often mention Apollo, team, Information, Catherine, hospital, India, travel, medical, treatment, Centre,


Address

Suite 4C, TRV Centre, 3rd Parklands Avenue, Kenya

Website

www.apolloinformationcentre.com

Contact

+254 719 581035

Rating on Google Maps

4.90 (44 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 9 am to 1 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Apollo (39) team (22) Information (13) Catherine (13) hospital (13) India (13) travel (12) medical (12) treatment (10) Centre (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Zahara Y. 1 year ago on Google
    Thank you to the Apollo Information centre in Kenya especially. Madam Catherine...I would also like to thank the entire team at the Apollo hospital in Navi Mumbai esp.Mr Obaid Khan,our IPS coordinator who made sure we had no trouble at our stay in Mumbai,Thank you Mr.Obaid Khan.I would also like to Thank the Doctors and their team who made sure everything went well from day one till the day of surgery until the discharge day..Thank you Dr.Amolkumar Patil and his team who made the surgery to be successful.Not Forgetting Dr.Ravindra Nikalji.....Thank you very much Apollo Hospitals....We had the best experience with....Thank you once again...I appreciate
    3 people found this review helpful 👍

  • 5/5 Jacob N. 10 months ago on Google • 4 reviews
    Apollo provides a seamless process making it possible for the patients to get treatment in shortest time possible. They also provide you with adequate information needed e.g travel bookings, following up on you while undergoing the treatment abroad. Their customer service is more articulate and most importantly they embrace humanity when dealing with you. May God bless you team Apollo 🙏.

  • 5/5 E. M. 1 year ago on Google
    My journey with Apollo Information Centre started in June 2019 with Dr. Jignesh R. Sanghavi who was based in Nairobi and was introduced to me by Dr. C.K. Musau after a failed craniotomy to clip some two aneurysms in my head which needed urgent attention. Dr. Jignesh then introduced me to Dr. Sunil Kutty who assured me that Apollo Hospital Mumbai was well equipped and had competent neurosurgeons who were well conversant with non invasive surgeries. On arrival to India, Dr. Kutty introduced me to Dr. Vishal Shafle who is such an expert in neuro cases and non invasive surgeries. He is such a great doctor in handling his patients, so calm, compassionate and brilliant in relieving a patient's fears and replacing them with hope and determination to get well. Dr. Vishal did not disappoint and, I am so proud of him and will forever be grateful and thankful to him. After I was contented with the choice of hospital and comfortable with the doctors who were going to handle my case when I got to India, Dr. Jignesh then introduced me to this fantastic youn lady called Catherine who is great person inside out! I had travelled before but not on medical grounds so the travel procedure was strange to me and rough at some point, I had all kinds of fears from how I and my team will get to the hospital from the airport as i did not know how the taxi system operated there and my PA was new to all these too then add the confusion and fears that come with ill health, our accommodation before and after the procedure, kind of food available in India etc. etc. but here comes Catherine who is efficient and well armed with all this information including contacts for relevant persons in each case if need be for further querries, booking, confirmation etc. I remember at some point I had issues with applying for our visas and Catherine took her time to walk me through the application untill it pushed through. She never complained of my many calls and messages even at wired hours... God bless you Catherine. Are you a patient or do you have a patient who needs medical attention in India? Apollo hospitals is a group of hospitals with a difference. Well equipped with modern technology facilities and equipments, proffessional doctors with a strong passion for their work and great staff in general. I gave them a silent slogan: "patient first, all else follows" as this was what I saw in all the consultants who attended to me at one point or another. Nurses, administration staff etc cannot be forgotten either for their exemplary services with much love and care and neither can the staff in the international office be forgotten for their great support mechanisms in all circumstances. They liaised smothly with the Apollo Information Centre office in Kenya to ensure that patients were well taken care of and have all the information, support and care they needed away from home. Catherine and team at Apollo Information Centre Nairobi, you all deserve a pat in the back and warm hugs for the great support and smooth communication even after the patients comes back home. For more than a year, all the medicines prescribed to me came from Apollo Hospital Mumbai thanks to Catherine and team. Their communication system is professionally friendly and perfect and so far, all the patients I have reffered to the team have not been disappointed. To the team involved from the beginning of my medical journey in India to the end which includes Dr. Jignesh, Dr. Kutty, Dr, Vishal, Catherine, Obaid, Sarita, Aashlesha, Swapnil among others, God bless you beyond measure as you continue to serve humanity at their weakest moments and God bless Apollo hospitals' team at large.
    1 person found this review helpful 👍

  • 5/5 Samuel N. 1 year ago on Google
    Thanks Apollo information centre for handling my wife - Grace- travel for treatment at Navi Mumbai Apollo hospital. We, deep from our hearts, appreciate the timely and efficient execution of the required deliverables including documents. Such service and support is rare to find and now we know that it's possible, as from our experience with Apollo Information Centre. The choices made for us including accomodation and doctors were perfect and we were fully comfortable in the one month we were there, and the doctors handled us very well. Continue the great work, especially in the very crucial and delicate sector of health. God bless you
    1 person found this review helpful 👍

  • 4/5 SAMUEL K. 10 months ago on Google
    We felt welcomed. The doctors did a very good job to my Brother. The nurses and housekeepers did their work with excellence.

  • 5/5 james o. 1 year ago on Google • 1 review
    Apollo Information centre made our journey to Apollo Hospital, New Delhi easier than we thought. Catherine, you are such a rare gem. Keep up the good spirit and kind heart. You always gave a helping hand irrespective of the time whenever I called upon you. I highly recommend this centre to any Kenyan planning to travel to India for treatment as they will make your journey a reality. The kind of assistance and wonderful experiences i got will forever remain engraved in my heart.
    1 person found this review helpful 👍

  • 5/5 Dr. Bedan T. 1 year ago on Google • 1 review
    I wish to highly commend the services accorded to my family by Apollo Information Centre-Nairobi in 2021/2022. During this period, my parents had been recommended for further medical checkup in India. The centre offered us very successful collaboration sessions of assistance. Following the professional handling accorded by the dedicated team at Apollo Information Centre, our pain was drastically managed. The team was available 24 hours to supply us with vital requirements and related information. They linked us up with all necessary organs of assistance. Above all, their documentation requirements were appropriately minimal. Thanks to the team, my family received much needed medical intervention on time.

  • 5/5 rhoda m. 1 year ago on Google • 1 review
    Through the Nairobi information center, we were greatly helped from getting a specialist in Apollo hospital, acquiring a medical invitation later that was crucial in medical visa application. We were also advised on all the travel documents required and vaccinations prior travel. This made our travel plans seamless and did not encounter any challenges during our travel. They worked with the Apollo team in India in arranging airport pickup, securing the 1st doctor's appointment and they made frequent calls to find out how our experience was and if there are any challenges, and if any they were resolved. We had a great experience thanks to the Apollo team. We commend Beatrice Waweru's efforts in all this.

  • 5/5 Anastasia K. 1 year ago on Google • 1 review
    Special thanks to God for such an incredible Centre as Apollo Information Centre,Parklands,Nairobi. Notably,I would like to express our most sincere thanks to Dr.Jignesh,Madge,Mary,Beatrice for the warm welcome,coupled with a detailed analysis of Information about our treatment in neurosurgery at Apollo Proton Cancer Centre,Chennai,India. To start with,the reception was very welcoming.The way the staff handle your issues with concern and empathy was the most comforting part of the journey. I'd add that you feel free and started with your treatment the minute you sit down with them. In fact, it's already home and an Apollo in Nairobi!!This initiative I'd say is a huge leap towards the realisation of acquiring quality medical care abroad and a different approach to medical tourism. Apollo Information Centre in Nairobi has also transcended beyond providing information on access to health care in Apollo hospitals but they follow up on care,stay, as well as visas and medical insurance.In addition,they also maintain constant follow up on one's status both medically and socially. Suffice it to say that it's a blessing to have Apollo Information Centre very close to us here.Kenya and East Africa as a whole are very lucky to have such an initiative. This is the place to find insights into how to access medical care at any Apollo hospitals in India. My best to all!!

  • 5/5 Jane G. 1 year ago on Google • 1 review
    I would recommend using Apollo Information centre services. I join the many other people who've benefited from their services. I had many questions and concerns prior to my trip & i'm thankful for the assistance i received in many ways --> travel/covid/visa advice, alignment with Delhi international team, questions on insurance etc. Any question i had was never too much for the team. Thanks Apollo Kenya team. Special thanks to Catherine who never tired in answering & guiding me. You made the less stressful. Use there service, get the process/paperwork/travel/accommodation all sorted so that you (or your patient) can focus on the treatment. Ruth

  • 5/5 Geoffrey K. 1 year ago on Google • 1 review
    After long time I have decided to my experience in Apollo multispecialist hospital in Kolkata India. The facility big and well kept. Doctors,nurses, chefs and cleaners are so helpful. However I didn't like the attitude of the international desk staffs, 1, they booked us to expensive arb house and they were not willing to assist me to get a cheap and safe place. But surprisingly we managed to get a cheap house just a few blocks from the one they had booked, I believe someone was making money from our stay there.wa 2, Patients should not be asked to pay for OPD because there are some procedures that can be done while you are not admitted. 3, International desk staffs should be taken for exposure tour in New Delhi or Mumbai to learn how to deal with international patients. 4, I was decived that they would provide us with transport our antire stay but we're given transport only on three occasions,two airport transfers and the first day we went to the hospital. Lastly to Apollo insurance desk I am requesting to get a refund of money that I paid in cash for OPD ,tests and the drugs. I am thankful to the Apollo and Minet team for encouragement and the surport you accorded us during our travel. God bless you all.

  • 5/5 Anne W. 10 months ago on Google • 1 review
    Recently, was treated at Apollo Hospital Mumbai, The Hospital is splendidly Professional. Confident staff plus unwavering support from their Nairobi office,special thanks to Catherine who is always accessible. I wholeheartedly recommend this hospital to anyone seeking top notch medical care in India.

  • 5/5 Piera Mwaniki I am not e. 10 months ago on Google • 1 review
    Indraprastha Apollo hospital, New Delhi through Apollo hospital information centre, Exceeded my expectations during my daughter's treatment. The hospital Fosters an environment with high ethical standards for all team members. My time at the hospital was easy because the hospital management made sure that i got all help i needed. Within a day of admission, my daughter went through VSD closure surgery and it was successful. Doctor incharge of my daughters case, senior paediatric cardiologist surgeon,Dr Jothi Muthu and team, your commitment and dedication is on another level. I will forever be grateful 🙏 Everyone who made our treatment smooth may God bless you, Catherine receive my sincere appreciation 🙏 😊 ❤️

  • 4/5 Rose W. 10 months ago on Google • 2 reviews
    Hi! We, the Amy's family, want to appreciate the services that you offered to us during the treatment of our daughter Amy. I would like to recommend anyone who may be in need of cardiac surgery to consider Apollo Hospital and Apollo information centre for travel services to India.They services are superb. Kudos team,led by Catherine.


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