Gold's Gym West Tokyo image

Gold's Gym West Tokyo

Gym Spa and health club Sporting goods store Martial arts school Boxing gym Kickboxing school Karate school

One of the Most Reviewed Gyms in Nakano


Address

Japan, 〒164-0001 Tokyo, Nakano City, Nakano, 4 Chome−3−1 中野4-3-1 サンクォーレタワー3F サンクォーレタワ 3F

Website

www.goldsgym.jp

Contact

+81 3-5318-7351

Rating on Google Maps

3.50 (125 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 11:30 pm
  • Wednesday: 7 am to 11:30 pm
  • Thursday: 7 am to 11:30 pm
  • Friday: 7 am to 11:30 pm
  • Saturday: 7 am to 11:30 pm
  • Sunday: 9 am to 8 pm
  • Monday: 7 am to 11:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (19) people (19) good (13) training (11) Nakano (11) customer (10) reception (9) room (9) machines (8) gold (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jason K. 1 year ago on Google • 16 reviews
    *updates* Unbelievably rude staff. I've been a Gold's Gym member in Tokyo for *6 years. I came in today with a question. Staff repeatedly interrupted me, not allowing me to get my full question out. I speak Japanese well enough (N2 test this year) and I know when someone is being rude. Had to REMIND the 20ish year old girls at the counter to use keigo when talking to a customer, nevermind that I'm older than them. What an unpleasant experience. *Asked about where I can go when they're closed for cleaning. The receptionist pointed to a sign, and told me to read. I told here I couldn't read some of the kanji locations, and she just said "read it" again. Had to ask another customer for help. What's with this place...
    24 people found this review helpful 👍

  • 2/5 k k. 3 months ago on Google • 57 reviews New
    The attitude of some of the reception staff is too bad. When leaving the building, they just glance at us and don't even say hello. If you're going to behave like that, I want you to be completely self-centered. Only the nails are very beautiful. It doesn't feel very clean. Equipment is kept neatly organized only when veteran staff are present. The people using the gym have good manners, so I don't have any problems while training.
    18 people found this review helpful 👍

  • 5/5 Gisan “yomogi azuki” Y. 3 months ago on Google • 1604 reviews New
    I was nervous because some people had written bad things about the staff in the reviews, but it was completely normal. In fact, it was better than other stores. I realized that I was being stalked by a disgusting monster customer (lol) The gym is very well stocked with machines, especially old famous machines. We also have a wide selection of rare machines from teca, icarian, flex fitness, galaxy sports, and maxcam. Many of them have unique effects and are a great source of stimulation. In addition, there are many types of hammers, and most of your machine needs can be met. The customer base is well-balanced, including serious people, women, and the elderly, so even first-time users can use it without hesitation. The location is a bit far from the station, but it's fun to walk around the shopping street, so it's not too difficult to get there.
    3 people found this review helpful 👍

  • 1/5 匿名 5 months ago on Google • 3 reviews
    As per rumors and reviews, the attitude of the female reception staff was not good. I think the woman everyone is talking about is Nanami. There was no greeting or thank you, and when I went through the registration process, the staff suddenly resumed their office work without any explanation, such as, ``That's it, the locker room is over there.'' For first-time visitors, you may not know whether the reception is over or not. It is best to at least say something like "This is the end" at the end. You're in the hospitality industry, right? I have been to many other stores, but I was shocked to find such a reception staff. I think people who come to West Tokyo to have fun will feel disappointed, so I think they should improve it. The reason I have named them this time is because their education is inadequate and there has been no improvement. I think the upper management should take immediate action. The gym itself is lively and has an open feel. It was well organized and easy to use.
    10 people found this review helpful 👍

  • 2/5 早乙女湊 6 months ago on Google • 8 reviews
    As rumored, the receptionist's customer service was poor. Please think that the quality is worse than the convenience store clerk. The procedure for using the system as a visitor is unnecessarily long and requires several exchanges, so I think most people will find it a bit irritating and unpleasant. There were two women, but they didn't smile, spoke matter-of-factly, and their movements were sloppy, one-handed, and lacked any sense of dignity, and their arrangements were poor. I want them to reflect on this, but this review probably won't reach their ears. The grounds are packed full of machines and benches. There are many people. I felt like there were too many members. The atmosphere was like an old gym, and the power rack plates were in 5kg increments lol. As for the customer base, there are a lot of macho people. Everyone is huge. Many of the others are office workers. I get the impression that there are a lot of serious women as well. It might be stimulating. Also, there were a few people who looked like white visitors. I asked the trainer for some advice, and he had a really good attitude and taught me well. The receptionist is very different from the receptionist, and destroys the most important first and last impression... It's also a fault that the employees are not properly trained, and they are adults too, so I want them to reflect on themselves. But...lol lol That's how much I was concerned about the customer service at the reception. I'm from Osaka, which is known for its human nature, but that doesn't explain the bad customer service in Tokyo or the Kanto region, and I don't think I'm looking for a particularly high level of customer service, but I was curious about it. I won't do it again lol. I have over 3,000 visitors, and even if I came to Tokyo for fun, I'm sure there are better gyms out there, and it was a great experience because I felt like I was blessed with the environment I usually train in.
    8 people found this review helpful 👍

  • 5/5 Noah 4 years ago on Google • 444 reviews
    Great gym. Daypass available for visitors!
    3 people found this review helpful 👍

  • 4/5 風来坊時は今 3 years ago on Google
    (Translated by Google) From Nakano Station North Exit, go straight on Nakano Street There is about 4 minutes walk. It is located on the 3rd floor of Nakano Sanquare Tower, a complex apartment that houses bookstores, CAFE, supermarkets, offices, etc. The facility is large and has a wide variety of training equipment. The macho rate is unusually high and I am doing hard training, so I am overwhelmed at first (laugh) Depending on the time of day, the location is good, so many people use it. I also do a lot of studio lessons. Depending on the season, it is a location where you can have a panoramic view of the cherry trees along Nakano Street while doing aerobic exercise. Recently, as a measure against corona, we are taking temperature measurements and signing at the reception, using it with a mask, thoroughly disinfecting after using the equipment. As you can see in other reviews, the biggest problem is that the shower and toilet are dirty. (Original) 中野駅北口から、中野通りを真っ直ぐ 4分ほど歩くとあります。 中野サンクォーレタワーと言う、書店、CAFE、スーパー、事務所などが入居している複合マンションの3階にあります。 施設内は広く、幅広い種類のトレーニング機具が揃ってます。 マッチョ率が異様に高く、ハードなトレーニングをしてるので、最初は圧倒されます(笑) 時間帯によっては、立地がいいので一般の方も多く利用してます。 スタジオレッスンも多くやってます。 時期によっては、有酸素運動をしながら、中野通りの桜並木が一望できるロケーションです。 最近はコロナ対策で、受付での検温と署名、マスク着用での利用、器具使用後の消毒徹底等をしてます。 他の口コミにもあるとおり、シャワー、トイレが汚いのか唯一にして、最大の難点ですね。
    6 people found this review helpful 👍

  • 1/5 ゴマ太郎 5 months ago on Google • 140 reviews
    I was irritated by the female staff member at the reception who had hair that looked like a caveman. I'm not a member, I'm just here to buy gloves, but they suddenly ask me to take out my card, and it's a nuisance, so I line it up over here. I was so irritated that I glared at him, and then he finally realized what he was doing and started working at the cash register. I will never go there again.
    3 people found this review helpful 👍

  • 1/5 Jason L. 5 years ago on Google • 34 reviews
    Note: This one-star rating isn’t for The gym, but for Google. Google maps didn’t mention this place being closed every third Monday of the month. Allow information like this to be able to be posted on maps.
    3 people found this review helpful 👍

  • 2/5 Lee B. 4 years ago on Google • 5 reviews
    6 power racks, 8 or so benches and tons of machines, dumbells up to heavy enough for anyone. Good cardio section. Would rate higher if it wasn't so cramped - no where you could do a romanian deadlift. I had to spend 45 minutes signing up to their in-house credit card just to be a member, and incredibly loud PSAs over the speakers every 30 minutes are distracting.Hate to be that guy, but yeah - if you're foreign and grunt, they'll come up and bother you, next to guys shrieking doing curls.
    3 people found this review helpful 👍

  • 2/5 Bao P. 3 years ago on Google • 3 reviews
    Although the equipment is a bit outdated, the gym has everything a meat head needs to get ripped. There are a few issues with the gym though. First, the machines are too close together. You literally have to squeeze yourself through to get between some machines. And on busy days, you're pretty close to the person next to you while working out. Second, they used to be quite lax on the tattoo rule in the locker room, but they've recently cracked down quite hard on showing your tattoo. It has always been forbidden in the gym area, but the locker area was semi-okay. Now you could be asked to leave the gym.
    3 people found this review helpful 👍

  • 1/5 晴耕雨読 2 years ago on Google
    (Translated by Google) I've rarely found the Gold's Gym staff to be good at serving customers, but this is the worst of all. Even though this is a polite contact, I am surprised by the arrogance without a smile. However, it seems to be very fun when the staff are talking to each other. (Original) ゴールドジムのスタッフで接客が良いと思ったことはほとんどありませんが、ここはその中でも最低の態度です。こちらが丁寧に接していているのに笑顔もなく横柄で驚きます。ただし、スタッフ同士でお話ししている時はとても楽しそうです。
    3 people found this review helpful 👍

  • 1/5 井上竜一 4 months ago on Google • 4 reviews
    The reception staff and the cleanliness of the shower room are as good as the reputation. When I keep track of my training on my smartphone, there are some members who tell me not to use my smartphone. According to the staff, there is no problem with keeping records on your smartphone. However, the problem seems to be that I acted in a way that led people to think I was doing something other than recording with my smartphone. By the way, I wasn't keeping anyone waiting at that time. I think the problem is more people who mistakenly give innens to other people. The person who brought me some linens was very muscular, so I guess he is on good terms with the management. If you don't worry too much about the details and have a muscular body like a bodybuilder, you'll probably get along well with the management and feel comfortable.
    2 people found this review helpful 👍

  • 5/5 Valentina U. 3 years ago on Google • 84 reviews
    It has ALL THE MACHINES 🥰

  • 4/5 マラキャンエチエヌ 2 years ago on Google • 42 reviews
    One of my fav gold gym

  • 4/5 Jason A. 2 years ago on Google • 34 reviews
    Great gym. Closed days can be a little fuzzy. Expensive, but in line with him prices in Japan.

  • 4/5 松K 8 months ago on Google • 18 reviews
    The quality of training equipment, location, and customers are top notch. However, the quality of the staff has declined compared to before. Still, I still think it's the best gym in the Nakano area. (I have not experienced all the gyms)

  • 4/5 Jessup M. 4 years ago on Google • 11 reviews
    Pretty good! It's got all the right stuff

  • 5/5 1 month ago on Google • 7 reviews New
    I'm a man in my 20s. I participate in bodybuilding and contests! It's a great gym, with the manager actively talking to me and other customers coming to talk to me as well! Is gold serious? I think it gives the impression of something like that, but of course it's true? I get the impression that this is a gym that is frequented by a wide range of people, including many elderly people and housewives. It's such a great gym that I've recommended it to two of my friends! It's great because it's a gym where you can do it in your own world without having to worry about anything else!

  • 5/5 Josephine Y. 6 years ago on Google
    (Translated by Google) The equipment is a regular gold gym, but direct guidance from the champ is an advantage that is not other gold ゴ ー ル ド (❤vӦ。) (Original) 機材の揃いは普通のゴールドジムですが、チャンプから直接指導は他のゴールドでは無い利点です❤(ӦvӦ。)

  • 4/5 石岡学 8 years ago on Google
    (Translated by Google) It is easy to use (Original) 使い易いですね

  • 4/5 John F. 6 years ago on Google
    (Translated by Google) The facility is easy to use on one floor. Impression that there are many maniac members because the staff has old and new bodybuilding champions. There is no bath but sauna. (Original) 施設はワンフロアで使いやすいです。スタッフに新旧ボディビルチャンピオンがいるためマニアックな会員が多い印象。お風呂がないけどサウナがあります。

  • 5/5 Kohei S. 3 years ago on Google
    (Translated by Google) Easy to use even if you are not a macho (Original) マッチョじゃなくても使い易い

  • 4/5 萩原賢二 3 years ago on Google
    (Translated by Google) You can train in a good environment. (Original) 良い環境でトレーニング出来ます。

  • 1/5 福島求人 4 years ago on Google
    (Translated by Google) As such, the equipment is substantial and worth the price. I was satisfied with the training The locker room, toilet and shower room are overwhelmingly dirty. Why is it dirtyer than other 24-hour stores ... It is very wasteful. (Original) それなりに器具は充実していて値段相応です。 トレーニングは満足に出来ましたが ロッカールーム、トイレ、シャワー室が圧倒的に汚いです。 なぜ24時間営業の他店よりも汚いのか… 非常にもったいないです。

  • 4/5 黒須健二 4 years ago on Google
    (Translated by Google) Previously there was the prestigious body building Nakano Health Club on the south side of Nakano Station, but it was closed more than 10 years ago, and the members moved there as they were, so Nakano Gold Gym's macho rate is very high. The person who won the All-Japan tournament of bodybuilding has served as a trainer, and sincerely gathered for the training in search of it, beginners may be surprised. Compared to ordinary Spokura, there is no bath and the shower room is dirty, but it is a good environment for those who train. It is not a place for people who want a beautiful bath or toilet. (Original) 以前中野駅南側にはボディビルの名門、中野ヘルスクラブがありましたが10年以上前に閉鎖し、そこの会員さんがそのまま移籍したこともあり、中野ゴールドジムのマッチョ率は非常に高いです。 ボディビルの全日本大会で何度も優勝した方がトレーナーを務めており、それを求めてトレーニングに対し真摯な態度の方が集まるので、初心者の方はビビってしまうかも。 普通のスポクラに比べると風呂はなくシャワールームが汚かったりしますが、トレーニングする方には良い環境です。 綺麗な風呂やトイレを望む人が行く場所ではないです。

  • 1/5 HIROKI H. 4 years ago on Google
    (Translated by Google) This is a good gym where famous players can use tattoos and ordinary customers cannot use tattoos. (Original) 有名選手のタトゥーはOKで一般客のタトゥーはダメという調子のよいジムです。

  • 5/5 かわさきたけひこ 3 years ago on Google
    (Translated by Google) Don't take a break Also, keep the membership fee low! (Original) 休業しないでねー あと、会費安くしてねー

  • 4/5 Hiroaki O. 4 years ago on Google
    (Translated by Google) A store that frequently appears in the muscle training scene of bodybuilders flowing on gold gym televisions. The space is relatively large, and the free weight area is large enough that there is almost no waiting time. There were no unusual machines, but it is a store that holds the key points of the trainees firmly, so four stars. (Original) ゴールドジムのテレビで流れているボディビルダー達の筋トレシーンに頻繁に登場する店舗。スペースは割と広め、フリーウェイトエリアも十分な大きさのため、待ち時間はほとんど無い印象。珍しいマシンなどは無かったが、しっかりとトレーニー達のツボを押さえている店舗なので星4つ。

  • 4/5 a a. 4 years ago on Google
    (Translated by Google) good point ・ Facilities and atmosphere are perfect ・ There are many apts and motivation goes up Bad point ・ Lower level of customer service compared to other Gold Gym stores (unfriendly) ・ Price is higher than other gyms in Nakano ・ There is no pool ・ Third Monday is closed (Higashi Nakano store available) ・ Closed on Sundays early (Original) 良い点 ・設備、雰囲気は申し分ない ・ガチ勢が多くモチベーションが上がる 悪い点 ・他のゴールドジム店舗と比べ、スタッフの接客レベルが低い(無愛想) ・中野の他のジムと比べ、料金が高い ・プールがない ・第三月曜が休館日(東中野店利用可能) ・日曜の閉館時間が早い

  • 4/5 片岡信治 4 years ago on Google
    (Translated by Google) Name drop T-shirt is cool (Original) ネームドロップTシャツがカッコイイ

  • 5/5 JC G. 4 years ago on Google
    (Translated by Google) The machine and size are enough gold gym in Shinjuku and near Nakano. (Original) マシンも広さも新宿と中野近郊では十分なゴールドジム。

  • 3/5 長田雄介 4 years ago on Google
    (Translated by Google) I am worried about the smell of the changing room. (Original) 更衣室の匂いが気になります。

  • 4/5 HID.S 5 years ago on Google
    (Translated by Google) I used it because I went to Tokyo for work I like it (Original) 仕事で東京に行ったので利用 私は気に入った

  • 2/5 長月きさら 3 years ago on Google
    南砂町店の方がスタッフさんの愛想がいい。他のゴールドジムを利用した事がなかったので、こういうものかと納得した。

  • 5/5 正美吉武 3 years ago on Google
    (Translated by Google) Muscle training paradise! (Original) 筋トレパラダイス!

  • 4/5 kid w. 4 years ago on Google
    (Translated by Google) There is also a well-known gym and the facilities are substantial. And the macho rate is extremely high in this gym. Well, here are some good and bad points. ◆ Good point… High trainee macho rate. Enhancement of facilities (there is a rare machine called Groot Machine). The quality of the trainer (with bodybuilding participants). ◆ Bad point… Lending of training belt is a purchaser's premise (although there is rental in other gold gyms. Be careful of people who do squat and deadlift). Toilet is dirty (level of use). The shower room is dirty (dirt has accumulated in the drain). (Original) 名を馳せるジムともあり、施設は充実しています。そして、マッチョ率がこのジムは一際高いです。さて、以下に良い点と悪い点を書きます。◆良い点…トレーニーのマッチョ率の高さ。施設の充実(グルートマシーンというレアなマシンあり)。トレーナーの質の高さ(ボディービル出場者あり)。◆悪い点…トレーニングベルトの貸し出しは購入者前提(他のゴールドジムでは貸し出しありだが。スクワットとデッドリフトをする人は注意)。トイレが汚い(使用を躊躇うレベル)。シャワー室が汚い(排水溝に汚れがたまっている)。

  • 5/5 daigo n. 4 years ago on Google
    (Translated by Google) Old school gold gym. (Original) オールドスクールなゴールドジム。

  • 5/5 ヤーマン 4 years ago on Google
    (Translated by Google) Easy to do. (Original) やりやすい。

  • 1/5 Kitagawa T. 4 years ago on Google
    (Translated by Google) I can not go out that it has a tattoo. (Original) タトゥが入っている事がバレて行けなくなりました。

  • 1/5 TK 5 years ago on Google
    (Translated by Google) · The correspondence of the male staff is wonderful, but the response of the receptionist's female staff is the worst · There are only two dryers in the washbasin for men · There is only one machine broken, but you can not place information on the website etc. · The shower room is somewhat nuished (Original) ・男性スタッフの対応は素晴らしいが受付の女性スタッフの対応は最悪 ・男性用洗面台にドライヤーが2つしかない ・一台しかないマシンが壊れているのにホームページなどに情報をのせない ・シャワールームがなんかヌメッとしている

  • 2/5 みなちゃん 5 years ago on Google
    (Translated by Google) The layers of customers are sticky. There is a sticky paper saying "Please hide the tattoo", I wonder if those people will come. Stretch mats are not maintained cleanly (they may happen by themselves, but never at the other gyms), it is hard to go in various ways. (Original) お客さんの層がごっついです。「タトゥーは隠して下さい」という貼り紙があり、そういう人も来るのかと・・・。ストレッチマットも清潔に保たれていなかったりして(たまたまかもしれませんが他のジムでは決してそのようなことはありません)、いろいろな面で行きづらいです。

  • 4/5 nori m. 5 years ago on Google
    (Translated by Google) The receptionist's response was better than before. (Original) 受付の対応が前より良くなった。

  • 1/5 一条博文 5 years ago on Google
    (Translated by Google) The attitude of the female staff members, Tanaka and Yoshimura, is too bad. I make a mistake in fishing, but I don't listen to people until the end. (Original) 田中と吉村という女性スタッフの態度が悪すぎ。 お釣りは間違えるは、人の話は最後まで聞かない。

  • 1/5 Abdulaziz R. 6 years ago on Google
    (Translated by Google) I want to make it easy (Original) Я хочу спротим заниматься

  • 1/5 Charlie K. 11 months ago on Google • 2 reviews
    Staff treats you like a second tier human being. They do everything to not allow foreigners or even Japanese speakers that are international from even visiting the gym. Horrible staff, especially the reception. Not to mention, my friend could not join (and it’s been brought up in reviews) due to his tattoo (even if he wore sweats to cover it). Meanwhile there are regular members who have huge tattoos that they hide and the staff know about that continue to be allowed to work out.
    8 people found this review helpful 👍

  • 5/5 D 8. 2 months ago on Google • 2 reviews New
    It's the best gym. There are only people who are training seriously and sincerely. I also signed the belt for Mr. Onuma who was on duty. Please give me a handshake again. I was very impressed. A lifetime treasure and a lifetime memory.


Call +81 3-5318-7351 Open on Google Maps

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