Children's Clinic "Dr.Smith" image

Children's Clinic "Dr.Smith"

Private hospital Children policlinic

😠 We asked for help; the child had a high temp. We had an appointment with pediatrician I. Volkova, who diagnosed rhinopharyngitis and tracheitis and made an appointment. A week later they contacted us again because... there was no improvement, she prescribed another antibiotic, two days later we went... People often mention clinic, child, doctor,


Address

Ulitsa Nedelina, 18, Nalchik, Kabardino-Balkarian Republic, Russia, 360000

Contact

+7 938 917-03-03

Rating on Google Maps

3.80 (31 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 4 pm
  • Sunday: 9 am to 4 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: clinic (9) child (8) doctor (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Greta V. 6 years ago on Google • 56 reviews
    Excellent service, good doctors, friendly staff. It's a pleasure to visit this clinic. But a very big disadvantage is that the clinic does not have all the necessary vaccines! In particular, I would like to see bivouac-polio in the assortment.
    1 person found this review helpful 👍

  • 3/5 Dark 4 years ago on Google • 31 reviews
    I brought my three year old child. I chose a paid clinic. Because the child is afraid of doctors. hoping the children's office will be more like an ordinary room with toys. But it turned out to be an ordinary dental office and a doctor in a robe. What's the point of taking a child there? And they position themselves as a children's clinic. A big plus is that they don’t impose anything unnecessary. Prices are average.
    2 people found this review helpful 👍

  • 1/5 будь �. 4 years ago on Google • 29 reviews
    No matter how much I call, I always have to wait, why can’t I immediately connect you to the clinic?
    2 people found this review helpful 👍

  • 5/5 Ellenna X. 5 years ago on Google • 28 reviews
    We contacted an otolaryngologist (ENT), the doctor is very good, very kind, gentle attitude towards the child, she listened carefully and examined her perfectly, she carried out all the procedures, Thank you very much. The woman at the reception is very polite and prompt and pleasant. She explained everything and showed me. The service is very good.
    1 person found this review helpful 👍

  • 1/5 Маруся �. 3 years ago on Google • 12 reviews
    Terrible service, there is a rude person at the reception who doesn’t want to work, I called them for two days in a row and they didn’t answer the phone. If you can’t make an appointment for an ultrasound, then the doctor is on vacation, or there are no places, or the doctor is sick, or they’ll come up with something else....
    4 people found this review helpful 👍

  • 5/5 Екатерина �. 4 months ago on Google • 10 reviews
    20 people in line, no amenities for parents with children, full corridor, stuffy, all sick, no separation. The appointment is useless.
    3 people found this review helpful 👍

  • 5/5 Maria S. 7 years ago on Google • 9 reviews
    The service is excellent. Purely. Carefully. Friendly staff. They accept cards.

  • 5/5 Марина �. 8 years ago on Google
    Спасибо большое всему персоналу за столь грамотный подход к делу, теплый прием, и в принципе, за то, что Вы есть! Я , как молодая мама, очень рада, что в нашем городе наконец-то появилась такая именно ДЕТСКАЯ клиника , все чисто, тихо спокойно, даже если и есть очереди, то ты сидишь с ребенком в детской комнате ожидания, и все, очень довольна. Дальнейшего вам роста и продвижения!

  • 1/5 Марина �. 4 years ago on Google • 1 review
    We asked for help; the child had a high temp. We had an appointment with pediatrician I. Volkova, who diagnosed rhinopharyngitis and tracheitis and made an appointment. A week later they contacted us again because... there was no improvement, she prescribed another antibiotic, two days later we went to the local pediatrician, she listened to us and gave us a referral to the hospital, with a diagnosis of left-sided pneumonia. In horror, I call Volkova and explain the situation, tearfully asking to see us, after all, she treated us, to which I hear the answer “no, no, I can’t see you, if your doctor has given you a referral, then go to the hospital immediately.” Bottom line, I quickly take the child to a pulmonologist, he examines us, there is no pneumonia, just acute bronchitis, the prescriptions were not made correctly, so the treatment was in vain. After visiting him, my son began to recover quickly within three days. Imagine if it weren’t for him, we would now be in the hospital and a bunch of rubbish would be poured into us. I definitely won’t go to this clinic now, if the doctor refused to see you or was afraid to take responsibility, then you need to think about what kind of personnel work for you.
    28 people found this review helpful 👍

  • 1/5 Руслан �. 6 years ago on Google • 2 reviews
    Terrible service. The child got sick. There is no free ENT doctor in Nalchik. Ready to pay. I made an appointment at your clinic at 12:20 with doctor Mokaeva. We arrived at 12:25 due to traffic jams. And you see, she already left 5 minutes ago. They neither called nor warned us. How is this even possible?
    12 people found this review helpful 👍

  • 5/5 Залина �. 4 years ago on Google • 1 review
    Very good clinic👍🏻👍🏻👍🏻The doctors are good and the staff is very friendly, this is very important for me because I don’t want to come to the clinic with a sick child to see unhappy faces and listen to rudeness! The reception is excellent👌👍🏻👍🏻👍🏻👍 🏻I would especially like to thank pediatrician Irina Antemirovna for such an individual approach to everyone, for politeness and actually effective treatment 🙌And she always gives very useful advice, which I still use to this day 👍🏻S P A S I B O!!!


Similar Private hospitals nearby

Last updated:
()