LUSH Cosmetics image

LUSH Cosmetics

Gift shop Cosmetics store Beauty supply store Party store Perfume store Entertainment agency

One of the Top rated Gift shops in Metz


Address

36 Rue Serpenoise, 57000 Metz, France

Website

www.lush.com

Contact

+33 3 87 65 85 70

Rating on Google Maps

4.50 (511 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 12 to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: good (16) products (14) pour (13) produits (11) time (10) store (10) bien (10) advice (10) great (9) adorable (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 maria M. 2 years ago on Google
    (Translated by Google) I hasten to put this comment as I am satisfied with the reception I received this evening! The shop is nice and the seller just adorable! A sign that must be supported for its ethics and efficiency. Thank you 💕💕💕 (Original) Je m'empresse de mettre ce commentaire tant je suis satisfaite de l'accueil auquel j'ai eu droit ce soir! La boutique est agréable et la vendeuse juste adorable ! Une enseigne qu'il faut soutenir pour son éthique et son efficacité. Merci 💕💕💕
    3 people found this review helpful 👍

  • 5/5 Marina Sun D. 9 months ago on Google • 54 reviews
    Respectful of animals and the environment, as well as people's health and well-being. I come back to buy the products from time to time for myself and my family, but especially to chat with the salespeople who are so adorable and friendly!! And don't mention the smells... I no longer have a migraine when I go inside because it's so full of sweet smells! A top-of-the-range atmosphere. Staff who make you want to stay in the store for hours. I will be going back very soon for the bath bombs ✨✨
    2 people found this review helpful 👍

  • 5/5 Ambre B. 8 months ago on Google
    A chaque fois que je viens, j'ai l'impression d'être servie par une amie. C'est extrêmement agréable de se sentir bien/sois même dans un magasin! Les vendeuses sont à chaque fois d'une telle gentillesse que ça rend ma journée plus gaie! Je suis une fidèle cliente des crèmes corps/visages et dès que je dois faire un cadeau aux personnes chères à mes yeux, c'est chez Lush que je vais. De plus aujourd'hui, la playlist musicale était de très bon goût ! J'ai d'ailleurs parlé de musique avec la vendeuse ! Elle se reconnaitra j'espère ☺️
    2 people found this review helpful 👍

  • 4/5 Maxime M. 4 years ago on Google • 237 reviews
    Ok

  • 5/5 florence m. 5 months ago on Google • 6 reviews
    I stopped by the store for my last Christmas presents, a great welcome. Julie, Natacha, Océane and Isoline are super friendly and pleasant, giving very wise advice. Can't wait to return to this awesome store.
    1 person found this review helpful 👍

  • 1/5 Orianne 7 months ago on Google • 3 reviews
    Very unfortunate, I had a gift to give urgently. I travel to Metz having more than 30 minutes of driving to come to the store only to find myself in front of a closed store with no indication on the door even though it was supposed to be open. I took a look then came back at 4 p.m. and the store was still closed. As a result, I returned home having wasted my time and money (gasoline) for nothing….
    1 person found this review helpful 👍

  • 5/5 Sylvie S. 2 years ago on Google
    (Translated by Google) Nice welcome and good advice. Friendly atmosphere. The bath bombs and bars are exceptional, a multitude of choices, colors and scents, we don't know what to choose anymore!! On the advice, I discovered the trio of shower gels, it's pleasant to wash your hands! To try absolutely (Original) Bel accueil et de bons conseils. Ambiance sympathique. Les bombes et les pains de bains sont exceptionnels, une multitude de choix, de couleurs et senteurs, on ne sait plus quoi choisir !! Sur les conseils, j'ai découvert le trio de gelées de douche, c'est plaisant de se laver les mains ! A essayer absolument
    1 person found this review helpful 👍

  • 5/5 Anne-Sophie V. 7 months ago on Google
    Natacha a été de très bons conseils et très bienveillante 🫶 merci encore !!
    1 person found this review helpful 👍

  • 5/5 Saïda E. 1 year ago on Google
    (Translated by Google) A real favorite for the Boutique de Metz ville, a simply magnificent welcome from the Saleswoman Amélie, who appreciates her job & who gave us very good advice. Came from Alsace for the weekend, on the advice of a friend, I was won over. I really hope, when I return, to see Amélie again, because she is really made for this job as a saleswoman... Thank you very much for all these good advice, for my daughter and myself. Especially at the end of our walk, having a smiling advisor was just great. Ps: however it would be time to change the front door of the store 🙃. (Original) Un réel coup de cœur pour la Boutique de Metz ville, un accueil juste magnifique de la part de la Vendeuse Amélie, qui apprécie son emploi & qui nous a très très bien conseillé. Venu d'Alsace en week end, sous les conseils d'une amie, j'ai été conquise. J'espère vraiment à mon retour, revoir Amélie, car elle est vraiment faite pour ce poste de vendeuse... Merci infiniment pour tt ces bons conseils, pour ma fille et moi même. Surtout a la fin de notre ballade, avoir une conseillère souriante était juste formidable. Ps: cependant il serait temps de changer la porte d'entré du magasin 🙃.
    1 person found this review helpful 👍

  • 5/5 Isiliane Da Cunha M. 1 year ago on Google
    (Translated by Google) I am really satisfied with my little visit this afternoon at lush in Metz. The reception is really at the top, the saleswomen are very good advice and adorable. The products are really good and the bath bombs smell too too good. There are many choices and there deco is really nice. Thank you again to the saleswoman for their kindness and good humor. (Original) Je suis vraiment satisfaite de ma petite visite cette après midi chez lush à Metz. L’accueil est vraiment au top, les vendeuses sont de très bon conseils et adorables. Les produits sont vraiment bien et les boules de bain sentent trop trop bon. Il y a beaucoup de choix et là deco est vraiment sympa. Encore merci au vendeuse pour leur gentillesse et leur bonne humeur communicative.
    1 person found this review helpful 👍

  • 5/5 soana o. 2 years ago on Google
    (Translated by Google) The saleswoman always pleasant and advises very well for the products. It's nice to go there. Also the products are amazing, I have been using them for 2 years. (Original) La vendeuse toujours agréable et conseille très bien pour les produits. C’est agréable d’y aller. De plus les produits sont incroyables, je les utilise depuis 2 ans.
    1 person found this review helpful 👍

  • 5/5 loo x. 1 year ago on Google
    (Translated by Google) Nari is a great saleswoman who advised us very well is welcomed my friend and I highly recommend the store and this saleswoman especially again thank you for her adorable welcome ❤️❤️ (Original) Nari est une super vendeuse qui nous a très bien conseillé est accueilli mon ami et moi je recommande fortement le magasin et cette vendeuse tout particulièrement encore merci de son accueil adorable❤️❤️
    1 person found this review helpful 👍

  • 1/5 lele L. 2 years ago on Google
    (Translated by Google) Product which are increased 3 times in the space of 1 year, I am outraged at the prices applied, pay 40 euro for two products.. If you continue to increase so much you will lose customers, especially since the products are not accessible to all Scholarships. In any case you have lost a customer. (Original) Produit qui sont augmentés 3 fois en l'espace de 1 ans, je suis outrée des prix appliqués, payer 40 euro pour deux produits.. Si vous continuez à augmenter autant vous perderez des clients, surtout que les produits ne sont pas accessibles à toutes les bourses. En tout cas vous avez perdu un(e) client(e).
    1 person found this review helpful 👍

  • 1/5 Lea Z. 8 months ago on Google • 158 reviews
    Please adjust your hours online! I arrived the first time during my lunch break at 1:15 p.m. it was marked closed until 3:15 p.m. without it being specified on the internet that it closed for 2 hours at lunchtime. So the second time I arrived at 12:40 p.m. and they were closed until 1:30 p.m.!!! In short, I wasted my time coming again for nothing!

  • 5/5 lol-volcano24 5 months ago on Google • 35 reviews
    Very very good shop, with a very warm welcome, I highly recommend it. Thank you for your more than useful advice. I wish you prosperity for a long time.

  • 5/5 Aurelie C. 4 months ago on Google • 18 reviews
    We did a 1h30 workshop making a face mask, it was great, a great experience!

  • 4/5 AMANDA M. 6 months ago on Google • 10 reviews
    I come to this store for my daughter who loves the products, the welcome is always pleasant and the salespeople are in a good mood and attentive. I just regret that no small samples are given/offered, especially when a large sum is spent.

  • 5/5 Florence S. 6 months ago on Google • 7 reviews
    I have just discovered this little cosmetic paradise! A super friendly team, who take great care of their customers and provide great advice with products that are all cooler than the others!! Thank you for your good humor and your kindness ☺️

  • 2/5 Hailey L. 1 year ago on Google
    (Translated by Google) Normally I love this brand, but then this one, given the reception of the two saleswomen, I'm not ready to come back.. besides, I didn't buy anything in view of their poor reception skills.. (Original) Normalement j'adore cette enseigne , mais alors celui ci vue l'accueil des deux vendeuses je ne suis pas prête de revenir.. d'ailleurs je n'ai rien acheté au vue de leur mauvaise compétence d'accueil..

  • 5/5 Marina S. 8 months ago on Google
    Toujours un super accueil, les vendeuses prennent le temps de bien conseiller. C'est toujours un plaisir d'y passer merci 😊

  • 1/5 Camille H. 9 months ago on Google
    Vendeuses n’apportant aucun conseils, discutent sans se préoccuper de la seule cliente dans la boutique, c’est à dire moi-même. J’aurai bien aimé avoir des conseils pour choisir mes produits, résultat je suis ressorti sans rien. Bien dommage, je n’avais jamais eu ce genre de soucis dans les autres boutiques lush que j’ai pu visiter.

  • 5/5 Gauvin M. 1 year ago on Google
    (Translated by Google) Amélie is a great advisor, attentive to the customer, she was able to guide me on the products to choose for my hair. Very good time spent in the shop, as always. We are so well received there :). Amélie can sign a CDI without problem!!😁 (Original) Amélie est super conseillère, à l'écoute du client, elle a su me guider sur les produits à choisir pour mes cheveux. Très bon moment passé dans la boutique, comme toujours d'ailleurs. On y est tellement bien accueilli :). Amélie peut signer un CDI sans problème !!😁

  • 5/5 Kamimi 1 year ago on Google
    (Translated by Google) I am very pleasantly surprised by the kindness of the saleswomen in the shop (which is also extremely well organized and pretty!!) Amélie and especially Manon who knew how to guide me in my Christmas shopping, I will come back with pleasure hoping to be served again by these loves! (Original) Je suis très agréablement surprise par la gentillesse des vendeuses dans la boutique (qui d’ailleurs est extrêmement bien organisée et jolie !!) Amélie et surtout Manon qui a su me guider dans mes achats de Noël, je reviendrai avec plaisir en espérant être à nouveau servie par ces amours!

  • 5/5 saskia p. 1 year ago on Google
    (Translated by Google) Great team! Smiling, good advice, with humor, all on a wonderful soundtrack that brought back memories of adolescence. A very good time and very good products as always (Original) Super équipe ! Souriante , de bon conseil, avec de l'humour , le tout sur un fond sonore merveilleux qui a fait remonter des souvenirs d'adolescence . Un très bon moment et des très bons produits comme toujours

  • 5/5 Edward 2. 1 year ago on Google
    (Translated by Google) Great shop for guaranteed relaxation with products that smell good ⚠️a which are noticeably smelly you're going to have a headache just like me .. ⚠️ but I still took advantage for a few minutes too bad I didn't have to supported everything otherwise I would have bought everything (Original) Super boutique pour une détente assurée avec des produits qui sentent bon ⚠️a ce qui sont sensiblement au odeurs vous allez avoir mal à la tête tout comme moi .. ⚠️ mais j'ai quant même profité pour quelques minutes dommage que j'ai pas du tout supporté sinon j'aurai tout acheté

  • 5/5 Anouk R. 1 year ago on Google
    (Translated by Google) Small passage this day to finish the Christmas gifts. What a sensory pleasure to enter this shop.🙀😍🙀😍 The 3 people present this day were adorable and super helpful. A team working to beautify the box section wonderfully 😍 they helped me find the products I was looking for perfectly and very quickly. We ended up chatting and joking (we would almost want to stay even after shopping) A nice warm experience on this rainy day. Thanks to the team on site 😍😘 Happy holidays to you 😁 (Original) Petit passage ce jour pour finir les cadeaux de Noël. Quel plaisir sensoriel de rentrer dans cette boutique.🙀😍🙀😍 Les 3 personnes présentent ce jour on était adorable et hyper serviable. Une équipe s'attelant à embellir le rayon coffret à merveille 😍 ils m'ont aidé a trouver les produits que je cherchais à la perfection et ultra rapidement. On a fini par discuter et plaisanter (on aurait presque envie de rester même après les achats) Une belle experience chaleureuse en ce jour de pluie. Merci a l'équipe sur place😍😘 De belles fêtes à vous😁

  • 5/5 Sally F. 1 year ago on Google
    (Translated by Google) Great in-store experience! I was pleasantly well advised and welcomed by Amélie! I recommend ! Very good atmosphere and great products! (Original) Super expérience en magasin! J’ai été agréablement bien conseillé et accueilli par Amélie ! Je recommande ! Très bonne ambiance et de super produits !

  • 5/5 Lilli P. 1 year ago on Google • 2 reviews
    Yesterday I met the nicest staff members at the lush store in Metz, could have stayed forever! And the lush products I got are superb as always ❤️
    1 person found this review helpful 👍


Call +33 3 87 65 85 70 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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