4/5 rahul k. 1 year ago on Google
Well
it
was
great
because,
the
hotel
is
located
at
the
centre
of
rameshwaram
with
temple
nearby,
access
to
the
highway
is
easier
and
also
on
the
way
to
dhanuskodi.
The
hotel
also
have
good
rooms
and
facilities
and
good
parking
within
its
boundary
itself.
But
the
service,
i
can
say
it
only
as
average.
I
had
booked
5
rooms
1
week
in
advance
and
day
before
the
checkin
i
had
requested
them
to
make
everything
perfect.
As
expected
they
said
they
will.
But
when
we
arrived
after
a
long
journey
right
from
kerala,
we
found
them
describing
as
doing
the
cleaning
process.
What
annoyed
me
was
after
those
words
from
them,
then
only
they
were
finalising
the
room
with
other
staff.
When
we
checked
in
to
the
room,
some
basic
amenities
like
cups
and
water
were
missing
in
some
room
and
in
one
of
the
room
the
ac
was
not
working.
They
told
it
will
get
cold
gradually,
but
even
after
3
hours
nothing
changed,
so
we
told
them
to
change
the
room
for
us.Some
of
the
taps
were
not
working
in
the
bathrooms.
Clearly
you
can
see
the
service
is
not
adequate.
During
the
checkout,
they
were
saying
one
of
the
room
is
missing
a
set
of
cup,
which
they
didn't
even
placed
in
the
room
even
after
repeated
request
from
us.So
we
told
them
to
check
our
bags
which
they
didn't
and
instead
they
checked
with
their
team
and
found
the
count
was
correct.It
was
so
frustrating
to
me.
I
had
booked
this
hotel
because
before
the
pandemic,
i
had
reserved
this
hotel
with
my
friends
in
2019
and
at
that
time
everything
was
perfect.
But
comparing
those,
the
service
quality
declined.
We
were
upset
about
that.
Hope
they
improve
in
their
service.
If
that
is
done,
then
this
will
be
best
hotel
in
Rameswaram
to
stay
especially
if
you
are
coming
with
the
family
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