5/5 Daniel C. 4 months ago on Google • 5 reviews
Our
stay
at
the
Royal
St.
Andrews
Hotel
over
the
Christmas
holidays
was
truly
exceptional.
Despite
the
busy
season,
we
were
greeted
with
warmth
and
professionalism
that
instantly
made
us
feel
relaxed
and
welcome.
The
staff,
led
by
the
general
manager,
Difford,
went
above
and
beyond
to
ensure
our
holiday
stay
was
special.
The
housekeeping
service,
particularly
by
Bonnie,
was
outstanding.
Our
room
was
impeccably
maintained
each
day,
providing
a
serene
and
spotless
haven
to
return
to
amidst
the
festive
hustle.
Bonnie’s
attention
to
detail
and
dedication
significantly
enhanced
our
comfort
during
the
stay.
The
hotel
staff
are
notably
perceptive
and
attentive
to
guests’
needs.
A
delightful
example
of
this
was
when
I
mentioned
my
fondness
for
the
pickled
fish;
to
our
pleasant
surprise,
it
was
delivered
to
our
room
on
two
separate
occasions.
This
thoughtful
gesture
exemplified
the
staff’s
understanding
of
the
importance
of
small
touches
in
creating
a
memorable
experience.
The
hotel’s
ability
to
create
a
peaceful
atmosphere
during
one
of
the
busiest
times
of
the
year
was
impressive.
The
blend
of
festive
charm
and
modern
amenities
ensured
our
stay
was
both
delightful
and
relaxing.
The
festive
decorations
and
ambience
added
to
the
joy
of
our
holiday,
making
it
a
Christmas
to
remember.
In
conclusion,
our
Christmas
holiday
at
the
Royal
St.
Andrews
Hotel
was
memorable
for
all
the
right
reasons.
The
team,
especially
Difford
and
Bonnie,
played
a
pivotal
role
in
making
our
stay
enjoyable
and
stress-free.
Their
exceptional
service
is
a
significant
asset
to
Port
Alfred’s
tourism.
We
wholeheartedly
recommend
this
hotel
for
anyone
seeking
a
warm
and
relaxing
holiday
experience.