3/5 Leslie H. 1 year ago on Google
This
place
is
under
construction.
Had
I
known
that,
I
would've
stayed
somewhere
else.
I
chose
van
der
Valk
because
it
is
all
inclusive.
As
of
12/7/22,
there
is
1
restaurant
and
1
limited
bar.
I
paid
for
the
highest
upgrade
which
had
the
premium
drinks.
Problem
was,
there
were
no
premium
drinks
available.
The
restaurant
served
pretty
much
the
same
things
every
day.
Good
food,
but
mostly
the
same
thing
every
day.
The
room
itself,
which
was
an
upgrade,
had
a
shower
curtain
hanging
instead
of
a
regular
door
to
the
bathroom.
There
were
several
bulbs
out
in
our
room
and
bathroom.
The
T.
V.
was
constantly
out.
The
bed
was
comfortable
enough.
The
masquitos
were
awful
in
our
room.
We
sprayed,
which
resolved
the
problem,
but
every
day
they
came
back
because
house
keeping
insisted
on
leaving
the
door
wide
open
each
day
during
their
time
there.
So,
every
day
we
had
to
respray.
The
pillows
are
some
sort
of
terrible
joke.
A
pethetic
ball
of
limp
fluff
inside
a
case
4
times
its
size.
A/C
could
not
keep
up.
And
this
was
December...
There
were
several
outside
showers,
but
only
a
couple
of
worked,
so
if
you're
needing
to
rinse
off
after
snorkeling
or
diving,
there
will
be
a
walk
depending
on
where
you
went
in
the
water.
Lighting
from
the
parking
lot
was
non-existing.
Dark,
and
muddy
due
to
construction.
I
think
the
staff
had
been
trained
to
agree
with
whatever
you
say.
We
asked
for
extra
pillows
5
times!
(3
phone
calls,
and
twice
with
the
cleaning
lady)
before
finally
going
to
the
front
desk
on
day
3
and
asking
again.
Each
time
we
asked
they
would
sey,
'yes,no
problem,
we'll
bring
them
right
away".
The
same
with
wash
clothes,
for
some
reason
they
neglected
to
put
them
in
the
room.
They
finally
located
some
on
day
four.
The
staff
were
mostly
friendly.
We
loved
the
beach
area
and
the
restaurant
was
nice.
The
one
bar
area
was
nice.
The
swimming
pool
was
nice.
I
also
loved
the
marina.
I
wanted
to
like
the
place
a
lot
more,
but
feel
like
they
ripped
me
off
with
only
having
1
restaurant
and
1
limited
bar,
yet
still
charging
me
premium
prices.....
The
place
is
going
to
be
huge
when
they
get
it
completed,
with
several
more
restaurants
and
bars,
swimming
pools,
and
even
a
boutique.
I
was
told
it
would
be
another
year
before
completion.
I
tried
to
get
a
massage
but
the
spa
closed
early
that
day
due
to
no
appointments...
By
the
looks
of
things,
it's
going
to
be
a
great
place
to
stay
when
it's
completed.