1/5 Alicia S. 4 years ago on Google
(Translated
by
Google)
Awful
customer
service
!!!!
I
ordered
flowers
for
my
friend's
birthday
and
they
never
arrived.
I
had
missed
the
apartment
number
at
the
address
but
they
contacted
me
to
clarify
this
during
this
process
they
responded
very
well
to
emails.
After
clarifying
this,
they
promised
flowers
would
be
delivered
again,
but
they
never
arrived!
My
girlfriend
was
home
all
day,
checking
all
parts
of
her
building
where
the
flowers
could
have
been
left
and
there
was
nothing!
I
contacted
the
florists
multiple
times
at
the
same
email
address
they
contacted
me
with
and
they
just
ignored
me!
I
do
NOT
recommend
them.
I
had
to
use
Google
Translate
to
post
this
review.
Terrible
customer
service
!!!!
I
ordered
flowers
for
my
friend's
birthday
and
they
never
arrived.
I
had
missed
the
apartment
number
on
the
address
but
they
contacted
me
to
clarify,
during
this
process
they
were
very
responsive
with
emails.
After
this
was
clarified
they
promised
flowers
would
go
out
for
delivery
again
but
they
never
arrived!
My
friend
was
at
home
all
day,
checked
all
areas
of
her
building
where
the
flowers
could
have
been
left
and
there
was
nothing!
I
contacted
the
florists
several
times
to
the
same
email
address
they
contacted
me
from
and
they
simply
ignored
me!
I
do
NOT
recommend
them.
I've
had
to
use
google
translate
to
post
this
review.
(Original)
Vreselijke
klantenservice
!!!!
Ik
bestelde
bloemen
voor
de
verjaardag
van
mijn
vriend
en
ze
kwamen
nooit
aan.
Ik
had
het
appartementnummer
op
het
adres
gemist,
maar
ze
namen
contact
met
me
op
om
dit
te
verduidelijken,
tijdens
dit
proces
reageerden
ze
erg
goed
op
e-mails.
Nadat
dit
was
opgehelderd,
beloofden
ze
dat
bloemen
opnieuw
zouden
worden
bezorgd,
maar
ze
kwamen
nooit
aan!
Mijn
vriendin
was
de
hele
dag
thuis,
controleerde
alle
delen
van
haar
gebouw
waar
de
bloemen
hadden
kunnen
blijven
liggen
en
er
was
niets!
Ik
nam
meerdere
keren
contact
op
met
de
bloemisten
op
hetzelfde
e-mailadres
waarmee
ze
contact
met
me
opnamen
en
ze
negeerden
me
gewoon!
Ik
raad
ze
NIET
aan.
Ik
heb
Google
Translate
moeten
gebruiken
om
deze
recensie
te
plaatsen.
Terrible
customer
service!!!!
I
ordered
flowers
for
my
friend's
birthday
and
they
never
arrived.
I
had
missed
the
apartment
number
on
the
address
but
they
contacted
me
to
clarify,
during
this
process
they
were
very
responsive
with
emails.
After
this
was
clarified
they
promised
flowers
would
go
out
for
delivery
again
but
they
never
arrived!
My
friend
was
at
home
all
day,
checked
all
areas
of
her
building
where
the
flowers
could
have
been
left
and
there
was
nothing!
I
contacted
the
florists
several
times
to
the
same
email
address
they
contacted
me
from
and
they
simply
ignored
me!
I
do
NOT
recommend
them.
I've
had
to
use
google
translate
to
post
this
review.
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