Halong image

Halong

Beauty salon

😠 The employees didn't give me the feeling of being understood, instead they contradicted me as soon as they didn't think something was "nice" and then spoke to us and each other in a rude or annoyed manner. 🙁 I also had my nails done for €50 and my acrylic came off after a few hours... (I didn't do... People often mention nails, time,


Address

Bahnhofstraße, 89231 Neu-Ulm, Germany

Rating on Google Maps

2.90 (36 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm
  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: nails (11) time (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Janina F. 8 months ago on Google • 30 reviews
    At the beginning everything was great, nice and clean. The last few months my nails have simply fallen off after 2.3 days. When there is a complaint and a desire to correct, the work is done sloppily, the refinished nails are simply done in a different shape. If you point this out, your colleagues will blaspheme and roll their eyes. you don't see me anymore
    2 people found this review helpful 👍

  • 1/5 C S. 8 months ago on Google • 7 reviews
    One star is still too many. I can definitely agree with the previous comments. Unfriendly employees, no communication, very unclean results. In addition, I was left to sit in the water bath for 20 minutes until the pedicure finally started when I asked (twice). Once and never again! Unfortunately I didn't read the reviews beforehand.
    1 person found this review helpful 👍

  • 1/5 Maja M. 7 months ago on Google • 8 reviews
    Terrible !!! I was there today for the first time and also for the last time!! I was there to fill up with paint and now it's peeling off after a few hours! Thanks for nothing ! The employees are annoyed and talk to each other all the time. Can't say anything positive!

  • 5/5 Jana 5 months ago on Google • 3 reviews
    I get my nails done here every two weeks and I'm very satisfied 💕 the staff is also very friendly☺️

  • 1/5 Minel U. 1 year ago on Google • 2 reviews
    The employees didn't give me the feeling of being understood, instead they contradicted me as soon as they didn't think something was "nice" and then spoke to us and each other in a rude or annoyed manner. 🙁 I also had my nails done for €50 and my acrylic came off after a few hours... (I didn't do anything, just washed my hands)
    3 people found this review helpful 👍

  • 1/5 Rebecca G. 11 months ago on Google • 1 review
    I was there for the 7th time today (the three of us always go) and this time was also the last time for all of us. After it was quite poor at the last visit because the quality of the nails was very poor (they neither looked as desired nor was the shape neat and even) I was also asked because I hadn't chosen a color yet (which I had done at the previous appointments). I always did it but was always told that I didn't need it because they used the colored powder) and pointed out quite harshly that they didn't have time for something like that. Unfortunately my wish couldn't be implemented today because I probably wanted too many colors. At the checkout there was the next shock: I had to pay €75, my two companions also no less and one even more. When I presented the bonus card minus the 20%, especially after I was told the provisional price, they were very confused about how to deal with it. You should definitely treat customers differently.
    2 people found this review helpful 👍

  • 1/5 Nathalie H. 10 months ago on Google • 2 reviews
    The three of us always go and have been there seven times now. At first we were really very happy. The price and quality were a good match, the design was implemented as desired and we were always treated kindly. Unfortunately, the last 2 visits were really catastrophes in all 3 and in several respects. The desired design is too heavy or has too many different colors, rude staff, inaccurate work, acrylic comes off after just 30 minutes and overpriced prices. Depending on who you go to, you have to choose the color yourself or the employee does it, it's very confusing because if you didn't choose a color, the employee would complain and roll your eyes. During my last visit I decided to have my nails completely redone as I had a few lifts. When it was my turn, they tried to give me this on the grounds that it was still possible and that it was more expensive. I insisted on getting my nails completely new. In terms of design, I chose 3 colors, a color gradient with palm trees on two fingers and the other 3 each in a color from the gradient, the whole thing in matt. I paid €70 because it was a new model and had lots of colors plus an elaborate design (according to the employee) In my opinion it is not expensive and therefore too expensive. The acrylic was not applied to the edges and you can see my natural nail or tip on every finder. 30 minutes after I was done, the acrylic on the first finger came off again, so I went again. It was just freshly sealed and said I had been messing around and should leave it alone. My two companions are equally dissatisfied with the quality, accuracy and price. We were there last time!
    2 people found this review helpful 👍

  • 1/5 anonym n. 9 months ago on Google • 2 reviews
    The man who did my nails was very unfriendly and didn't say a word to me other than "take it easy". vomited about the length and the design and hit my hand with the file and told me to relax. Whenever I said something, people just rolled their eyes. My nails are of unequal length and the polish is peeling off and the nail is brittle??. I won't come here anymore, first and last time. was on August 10th at 3 p.m
    1 person found this review helpful 👍

  • 5/5 paula a. 7 months ago on Google • 2 reviews
    Short waiting times, beautiful nails, clean work, friendly staff, it's always worth going there again. Prices are great!!! Let's go guys to the Halong nail salon
    1 person found this review helpful 👍

  • 1/5 Sabina B. 5 months ago on Google • 1 review
    Today I was there, my nails were done, a total disaster, I continued to sit because I noticed that everything wasn't so clean, the boy just left me sitting there and went to the checkout and he wasn't interested in what or if I had anything else didn't think it was okay.. My second mall, thought I would always go there in the future. But never again.. Disaster, so bad and unfriendly


Similar Beauty salons nearby

Last updated:
()