I go there some times if the other branches out of stock for some products. Not as a big as that ones in Düsseldorf but you can find there pretty much what you want with the help of the friendly staff there !

For sure the best quality of women's products is there and my wife just likes it. Although the assortment compared to Dusseldorf or Essen is less, it is still a really cool place to shop for women

Original High quality reasonable prices and most of All professional staff

Friendly and helpful service. Very good perfume selection, fair prices.

Over all expensive but staff are kind and helpful

Very nice and friendly and helpful staff

Friendly and attentive staff. Vast selection of fragrances and beauty products. Also they offer the service to order whatever they don't have in stock and arrange it to be delivered at home, so very convenient

Very bad customer service. Me and my friend went to the store the way they treated us was very bad in the beginning. We were in our casual and they thought we really can’t afford it. Once we made the purchase the whole behavior changed. I love Douglas but I will never visit this branch again. Bad customer service sales women was very arrogant. Worst experience ever

Super

(Translated by Google) Very friendly employee. Since unfortunately the perfume I wanted is not available in the store, we found an alternative together. Thanks for that and I would love to come back (Original) Sehr freundliche Mitarbeiterin. Da leider mein gewünschtes Parfüm nicht dort im Laden angeboten wird, haben wir zusammen dann eine Alternative gefunden. Danke dafür und ich komme gerne wieder

(Translated by Google) So far, always good, friendly advice and service, and if you want to look around in peace, that's no problem either, you won't be hassled. (Original) Bis jetzt immer eine gute, freundliche Beratung und Bedienung, und wenn man sich in Ruhe umschauen möchte, auch das ist kein Problem, man wird nicht bedrängt.

(Translated by Google) Very nice saleswomen, had reserved something online in this branch, when I arrived the perfume was already reserved for me with my name on the counter. All very courteous and polite. Will definitely do it again like this, then you have the certainty that it is there and you can get to it quickly. (Original) Sehr nette Verkäuferinnen, hatte online was reserviert in dieser Filiale, als ich ankam lag das Parfüm schon auf dem Tresen für mich mit Namen reserviert. Alle sehr zuvorkommend und höflich. Werde es auf jeden Fall wieder so machen, dann hat man die Gewissheit das es da ist und man kommt schnell dran.

(Translated by Google) Solid selection, a little more commitment from the saleswomen was appropriate for our visit. We were obviously looking for something and no one had helped us. However, we weren't the only customers either, which is why it can sometimes go under. (Original) Solide Auswahl, etwas mehr Engagement der Verkäuferinnen war zu unserem Besuch angebracht. Wir hatten offensichtlich etwas gesucht und niemand hatte uns weitergeholfen. Allerdings waren wir auch nicht die einzigen Kunden, weshalb es durchaus manchmal untergehen kann.

Customer service 5/5

(Translated by Google) Good advice and great service! I bought 24 lipsticks for an advent calendar. All of them were individually wrapped for me, thank you. (Original) Gute Beratung und super Service! Ich habe 24 Lippenstifte für einen Adventskalender gekauft. Alle wurden für mich einzeln verpackt, danke.

(Translated by Google) One was well advised (Original) Man wurde gut beraten

(Translated by Google) Great selection (Original) Super Auswahl

(Translated by Google) A large, well-stocked shop, friendly staff (Original) Ein großer gut sortierten Laden, freundliche Mitarbeiter

(Translated by Google) I've been using Douglas.de for a few months and I'm generally satisfied. With every package, such a ticket comes, you can reserve online with the + 15% discount. Yesterday I went to two branches in Düsseldorf and Neuss, unfortunately the staff did not accept it. Okay, good marketing, but bad experience .. (Original) Ich nutze Douglas.de seit ein paar Monaten und ich bin insgesamt zufrieden. Mit jede Paket, kommt so ein Schein, kann man mit der kann online reservieren + 15% Rabatt bekommen. Ich bin gestern in zwei Filialen in Düsseldorf und Neuss, es wurde leider von die Mitarbeiter nicht akzeptiert. Na ok, gutes Marketing, aber schleckte Erfahrung ..

(Translated by Google) Very friendly and helpful staff, great selection of products, very well sorted (Original) Sehr freundliches und Hilfsbereites Personal, tolle Auswahl an Produkten, sehr gut sortiert

An awesome variety of perfumes