4/5 JanInANutshell 8. 11 months ago on Google
Went
to
The
Coppers
last
night
with
2
friends.
Food
was
amazing
and
a
very
relaxing
atmosphere
at
the
Copper
Garden.
Irene
is
a
gem
;very
warm
and
friendly
server.
She
made
sure
we
were
well
taken
care
of
and
helped
us
with
taking
photos
before
leaving.
There
were
only
two
downsides:
1.
Upon
arrival
there
was
no
evidence
of
reservation
for
us
on
their
system(not
sure
what
happened)
but
the
Manager
promptly
rectified
the
matter
in
no
time
and
we
were
seated.
2.
It
took
a
little
while
for
a
server
to
attend
to
us
and
of
my
friends
had
to
alert
someone
to
come
by.
Irene
came
and
apologized
sincerely
and
gave
us
the
best
hospitality
to
compensate.
She
is
a
great
example
of
good
customer
service.
I
would
say
it
was
an
overall
great
experience
and
I
would
return.
Issues
will
arise
but
it
is
all
about
how
it
is
dealt
with
to
ensure
the
customer
is
satisfied
in
the
end.
We
left
feeling
happy
after
Irene's
wonderful
service.
Ask
for
Irene
if
you
should
visit.
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