Three Step Fitness Pilates Physio Clinic image

Three Step Fitness Pilates Physio Clinic

Medical clinic Fitness center Personal trainer Physical fitness program Physiotherapy center Physiotherapist Pilates studio Weight loss service Pain control clinic Kinesiologist

One of the Top rated Medical clinics in Coquitlam


Address

1046 E Austin Ave, Coquitlam, BC V3K 3P3, Canada

Website

www.threestepfitness.com

Contact

+1 778-355-1238

Rating on Google Maps

5.00 (101 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 AM to 2 PM
  • Sunday: Closed
  • Monday: 9 AM to 8:30 PM
  • Tuesday: 9 AM to 7:30 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8:30 AM
  • Friday: 9 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: Ella (55) clinic (35) time (35) recommend (30) doctor (28) pain (25) training (23) exercise (21) Pilates (20) great (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chelsea S. 5 years ago on Google
    Oh gosh, where do I start? I had been coming to this clinic for a injury because I don't have a family doctor. I liked the doctors, but the clinic is just so poorly run. They kept losing or not collecting the results of tests I had done and I would have to track them down and then argue with the front staff about whether they were ready or not. I still haven't recieved some of the test results. Recently, I called for 2 months trying to make an appointment for a followup. No one answered the phone. I'd leave messages but no one would call me back. Eventually I got an appointment and the doctor literally didn't show up and the medical assistant said she didn't have the doctors phone number to see where she was? Uh what? I waited 1.5 hours and eventually gave up. I asked for my medical records so I could transfer to another doctors office and filled out all the paperwork. They gave me grief because they could send them to the other doctor for me. As if? I said no I would be bringing them myself due to my experience there. And frankly I legally have a right to have my medical records printed so it made zero sense. They finally agreed. Later I called to make sure the records were ready for me to pick up and they accused me of not filling out the forms. Not surprised they lost them with this track record. After some arguing over the phone I eventually got my records to be printed and I'm on my way. I would rather wait in the hospital for 8 hours than go to this clinic.. not recommended at all.
    8 people found this review helpful 👍

  • 5/5 jing l. 1 year ago on Google
    Ella is such a good trainer I have ever met. I have taken Pilate for three month, it improves my balance and build core muscle. I can even significantly feel my control of my body when doing weight training and other sports. I love the environment in three step fitness. bright, clean and relaxed. I recommended this beautiful studio to almost all my girlfriends!
    7 people found this review helpful 👍

  • 5/5 Anagha K. 2 years ago on Google
    I have had lower back pain everyday for the last six months due to my desk job. I have tried everything ranging from physiotherapy, yoga and even chiropractors. Having had no luck and not being able to stick to a proper gym routine, I decided to give Three Step Fitness a try. I am so glad I did that because I get to train with some of the nicest and best trainers ever - Ella, Min and Emily - they have been so understanding of my physical state and also push me to do more. There is still a long way for me to go, but I have experienced significant reduction in my lower back pain within just three weeks of training and that is such a huge change for me. I highly recommend Three Step Fitness if you're ever looking for a trainer or group fitness classes.
    7 people found this review helpful 👍

  • 5/5 이현지christy 1 year ago on Google
    I have been member at the Three step fitness and Pilates for almost 3weeks and am already seeing such a difference in my strength and flexibility. My pilates classes with Ella, Emily and Hena♡ is highlights. very Positive and encouraging teachers. It made all seems so easy. A big thanks to my lovely Ella. Her approach is thoughtful and encouraging, and fun and challenging♡ always excited to come to her each classes. Always leave feeling refreshed and energized. It is well worth time. Can't think of better pleace to help me on my path to and well-being♡ Come JOIN US.
    7 people found this review helpful 👍

  • 1/5 Andie T. 5 years ago on Google
    After reading the reviews, some paid reviews and many bad and ugly reviews, avoid this place at all cost. Better go to ER then go here if you cannot wait for your family doctor. NO star at all.
    6 people found this review helpful 👍

  • 5/5 BabyJ 2 years ago on Google
    Pilates classes here at Three Step Fitness are amazing! Great environment and vibe. Before coming, I had some posture issue and back pain. After two months of training with Ella and Emily, my back pain has cured and slowly my body posture is back to neutral. Love having my Pilates classes here at Three Step Fitness! Would recommend to anyone who is looking for professional instructors to train.
    6 people found this review helpful 👍

  • 1/5 Ros 4 years ago on Google
    Health consumers beware. Please check out your doctors on the College of Physicians and Surgeons BC website. This clinic still has Dr Jeannine Olszewski practicing here. In the past, she has been cited TWICE by the cpsbc. From their website: Following a disciplinary hearing on September 29, 2016, the Discipline Committee of the College of Physicians and Surgeons of BC determined that Dr. Jeannine Olszewski, a family physician, engaged in professional misconduct and contravened sections 4-13(1)(a), (b) and (c)* of the Bylaws under the Health Professions Act by • failing to respond to multiple correspondences sent to her by the College, and • failing to attend a scheduled meeting at the College, and • refusing to allow an investigation into her medical practice. Following a hearing on the penalty, the Board concluded that Dr. Jeannine Olszewski’s ongoing refusal to allow a practice investigation, and failure to respond to correspondence from the College, demonstrated a serious disregard for the College’s regulatory processes, including obstructing the College from fulfilling its mandate to serve and protect the public. The Board ordered that Dr. Jeannine Olszewski: (a) Willbesuspendedfrompracticeforthreemonthseffectiveimmediately; (b) WillbetransferredfromtheFull–General/FamilyclassofregistrationtotheConditional– Disciplined class of registration while she is suspended or otherwise subject to limits or conditions; (c) May not return to practice until she has given an undertaking to the College that she will cooperate with a practice investigation; (d) Mustpayafineintheamountof$3,500;and (e) MustpaycoststotheCollegeintheamountof$20,941.40. The other doctors at this clinic might be great, but personally, I am not trusting of a clinic that has this caliber of doctor on their staff.
    5 people found this review helpful 👍

  • 5/5 Jisoo P. 1 year ago on Google
    I am grateful that I met Ella and her team members. They are really supportive and I was extremely impressed by how she put extra time and care into tailoring classes differently to each and every student. Every time I visit the gym, I am positively influenced by her and gain lots of energy from her. She values a healthy life style, both mental and physical - Not an overstatement when I say that Ella helped me find the best way to live my life! Thank you Ella, Emily and team!
    5 people found this review helpful 👍

  • 5/5 Val C. 1 year ago on Google
    If you are looking for a team of supportive and well informed instructors and trainers, this is the place. Ella and her team are very passionate and look out for their clients. I’ve been going to TSF since Dec 2021. My intention was to be more active and also begin practicing Pilates. I got so much more out of it than I had expected. I joined with my husband who suffers from back and shoulder pain combined with hyper mobility. Both my husband and I have noticeable improvements in our mobility and overall strength. We sleep better and have more energy. We also received beneficial supplementary info like nutrition advice and workout regimes tailored just for us. We couldn't have made it this far without their support and the variety of fitness sessions they provide. Thank you Ella, Emily and Min for always challenging me and keeping me motivated.
    5 people found this review helpful 👍

  • 5/5 Crystal M. 4 years ago on Google
    Dr. Jeanine Olszewski has been an amazing dr for me and my health. She listens and provides you with such support and care. I am grateful I found her through a referral, she has always been there for my therapeutic needs.
    4 people found this review helpful 👍

  • 5/5 Nancy 1 year ago on Google
    I stumbled upon Three Step Fitness in January as a New Year’s Resolution and have been hooked on Pilates since! Ella has been very welcoming and recommended me to Emily as my instructor. Emily is a very patient and caring Pilates instructor. I love going to my Pilates class and she is the reason I’m hooked on it. I can feel the improvement to my posture and strength. She has so much knowledge, has a passion for teaching and is very talented. Many times she customizes/adjusts movements to suit my level. She is very creative and changes up the session catered to my needs. I love her enthusiasm! With each time I visit I see many other clients enjoying their time. It seems the staff really create a welcoming environment and try to get to know everyone. I highly recommend Emily and the staff at Three Step Fitness!
    3 people found this review helpful 👍

  • 5/5 Jace Junggyu K. 1 year ago on Google
    I have been t a Pilates lesson with a knowledgeable and helpful instructor who provided very informative guidance throughout the session. It was clear that the instructor was not only professional and experienced, but also genuinely invested in helping me address my pain. Thanks to their thorough assessment and targeted training of my core and hip muscles, I've seen significant improvement in my long-standing back issues. I'm truly grateful for the positive results and highly recommend it to anyone dealing with similar pain issues.
    3 people found this review helpful 👍

  • 5/5 Amy L. 1 year ago on Google
    I am thankful for Ella and her team. I had been dealing with pain on my right shoulder almost two years. Since attending personal fitness and Pilates classes for two months, my right shoulder pain is gone by 80%. Very happy! Strongly recommend Ella and her team!
    3 people found this review helpful 👍

  • 5/5 Becky Z. 11 months ago on Google
    I've never been someone who exercised consistently, but for the last 6 months I have been regularly coming to Three Step for both 1-on-1 and small group Pilates, because it has helped significantly with my lower back pain. The instructors are always friendly, very knowledgeable, and are so good at tailoring the program to fit my needs. I would absolutely recommend Three Step!
    3 people found this review helpful 👍

  • 5/5 Kim Jeff J. 11 months ago on Google
    - Pilates session - Very systematic, core training, intense but fun, and also the vibe - The motivation I received from the instructor and also very friendly - Strong core and foundation to doing other exercises such as tennis and snowboarding - Instructors are very caring and super nice and also kudos to Jihye instructor, she didn't give up on me and she was so kind but strong and really changed my view of taking classes. Highly recommended 😊
    3 people found this review helpful 👍

  • 5/5 Josephine P. 11 months ago on Google
    Absolutely amazing. I moved to Coquitlam area not too long ago and was looking for active rehab for my neck and shoulder pain after my accident. I’ve heard a lot of good things about Three Step Fitness and thought I would give it a try. I tried pilates for the first time and it’s been a life changer. I’ve gone through so many acupunctures and IMS needling for my shoulder but the pain always came back. With pilates, my posture changed and I’ve been pain-free for the last few months. Also, all the staff members are very friendly, knowledgeable, and professional. They give you a lot of helpful information on how to manage a healthy lifestyle and provide consultation on nutrition. I am now doing physio, active rehab, and kinesiology at Three Step Fitness. I would highly recommend this place if someone is looking to improve posture, be pain-free, lose weight, or improve core strength.
    3 people found this review helpful 👍

  • 5/5 Triple Y. 9 months ago on Google
    I was having a lot of neck, lower back and shoulder pains while recovering from car accident so I booked kinesiology appointment with David Choi. I have been to him more than 20 sessions and would highly recommend to anyone. His care for patients is incredible; no matter how much soreness/pain I come in with, he always ensures I leave feeling better. He is friendly, knowledgeable, and provides useful tips/movements to do at home to help with my flare ups during the day.
    3 people found this review helpful 👍

  • 5/5 Kent 4 years ago on Google
    Dr. Lucy Nee (my family physician) is AMAZING. Our family appreciates her service. She truly demonstrates what a great Doctor does, care about their patient's through building a personal connection with them. She's approachable and often she'll take the time to answer your questions and get to know you better as a person - even if you have not shown up to her in five years. I highly recommend her if you ever look to find one in the area. Thank you Dr. Nee!
    2 people found this review helpful 👍

  • 1/5 Siri D. 4 years ago on Google
    This is perfect if you want to waste your time. Waiting time was at least 1 hour every-time and then they made us wait in doctor's room for another 40 minutes. Everytime, there was a different doctor. Dr Lovet was worst among all. she had suggested iron supplements without blood test done. In fact, I dint had iron deficiency. Also, they did not prescribe required injections on time. Overall, its a worst clinic
    2 people found this review helpful 👍

  • 1/5 Mark C. 4 years ago on Google
    If you want to waste your time, this clinic is perfect to book an appointment. First, we cleared our whole morning for the 10:30am appointment, only to find out that it was cancelled. We never received any calls, they just told us when we’re already there. Second, the appointment was set at 5pm, my wife waited for over an hour to be called, then waited anothe40mins to be checked by the doctor. Worst clinic ever!
    2 people found this review helpful 👍

  • 1/5 Dale F. 4 years ago on Google
    I've been to this clinic around 6 times. It's almost scary how bad this place is considering it's healthcare that is their business. Here are some of my experiences there. 1. I was given a prescription for ativan as I'm a fearful flyer. When I went to get the prescription filled a few weeks later and the day before I was to fly, the pharmacist could not fill the prescription as the doctor who wrote it no longer had a licence to practice in Canada. 2. When I called the clinic to tell them this, the receptionist said to me that there was a letter at the clinic for me explaining that the prescription was no longer valid and would I like to pick it up???? I said I know it's not valid that's why I'm calling you now.... she just repeated the same thing over and over. I asked why is the letter sat there and not mailed to me? She said the clinic was 'trying to save money'! 3. I went to the clinic with a lump on my finger. I had 3 things I wanted to talk to the doctor about, I understand now that 2 things is the limit. But the doctor was very rude about it and said to me that he doesn't have time to log all this stuff and that I should go home, wait 2 weeks and lance the lump with a needle myself! No instruction from him on how to do it safely and cleanly. I did lance it myself and it's still there months later. The other times I've been the doctors were OK, one I liked but she was pregnant and now away, another moved to South Africa. I highly recommend you find a different walk in clinic.
    2 people found this review helpful 👍

  • 2/5 jess l. 4 years ago on Google
    The Doctors that work at this clinic are excellent doctors. Every time iv'e gone in for a problem they were super helpful and tried to really resolve it. However, this clinic gets a rating of 2 stars because the staff there are rude and very unhelpful. No one ever picks up the phone or there phone is just the busy dial tone. There has been a couple times that I've gone in mid day and the clinic is closed but because their phone lines never work I couldn't find out.
    2 people found this review helpful 👍

  • 5/5 Preeti S. 1 year ago on Google
    Emily and Min are both amazing and extremely knowledgeable. I’d highly recommend booking in with them! It’s only been 4 week since I’ve started doing Pilates and personal training and I’ve already noticed a huge improvement with my posture, strength and flexibility. My overall pain from previous car accident injuries has reduced significantly. These sessions have helped me more than massage or chiropractic treatments ever have. If you have chronic pain and passive treatment aren’t working for you, then definitely check out Three Step Fitness to achieve more long term results!
    2 people found this review helpful 👍

  • 5/5 Christina 1 year ago on Google
    I did pilates with Emily for 6 months and have nothing but great things to say about her as an instructor (and as a person!). Emily is patient, knowledgeable and genuinely cares about your well-being and development. Since starting pilates with Emily, I have noticed a huge improvement in my posture, flexibility and neck/back pain. Definitely my favorite instructor in the city.
    2 people found this review helpful 👍

  • 5/5 Mi Hwan K. 9 months ago on Google
    I am 61 years old and have been taking group Pilates and Fitness classes with my husband for over a year now. Before transitioning to the group sessions, I underwent six months of personal training. Recently, my shoulder pain worsened, and I have attended five physiotherapy sessions. Thankfully, I am now 90% recovered and pain-free! All of the staff members are friendly, knowledgeable, and professional. They offer a wide variety of programs, and love all of them. Every time I attend a class, I feel great! I have gained more muscle mass and feel healthier than ever before. I recommend thier services to everyone I know who needs personal training, nutrition coaching, or group sessions.
    2 people found this review helpful 👍

  • 5/5 Jessica N. 9 months ago on Google
    I took the 6 week body sculpting program with Ella and I am grateful for my progress! I’ve learned so much about nutrition and dieting that I am now able to finally change my eating lifestyle. Ella is a great trainer and pushed me beyond my limits which resulted in weight loss and gaining muscle mass. Something I wasn’t able to do on my own! I loved how my trainings were very structured and personalized. I enjoyed the studio as well cause everyone is soo friendly and welcoming, also very knowledgeable. Im I would definitely recommend three step fitness to my friends and family!
    2 people found this review helpful 👍

  • 5/5 Redd 3 years ago on Google
    Ella is not like other personal trainers. She is dedicated, passionate, and hard working! She always does the exercises with you instead of telling you what to do and walk away. She's a tough trainer, but in a good way! I would recommend Ella to anyone.🙂
    1 person found this review helpful 👍

  • 5/5 Mae Sook P. 3 years ago on Google
    My body has transformed after only 3 months! Thank you Ella~!
    1 person found this review helpful 👍

  • 1/5 Ren W. 3 years ago on Google
    The worst walk-in clinic ever. Two years ago, after waited for 2h to see a doctor for a recurrent infection, I finally saw one. I described the symptom and told her what antibiotics worked for my last episode. Well, she prescribed me another weak antib, which not only not working, made life like hell for 2d! The receptionist was rude and very arrogant as well.
    1 person found this review helpful 👍

  • 1/5 Mego S. 3 years ago on Google
    Horrible receptionist. She was rude, gave me attitude, threatened to cancel my future appointment when I told her that they missed my online booking and that it was an emergency then she hung up the phone on me! I'm going to have to get a new family doctor because there is no way I'll ever deal with that clinic again....
    1 person found this review helpful 👍

  • 1/5 Larissa L. 3 years ago on Google
    Horrible! A total disrespectful treatment specially if you are an immigrant. I wait for more than two weeks for my exam results and they didn’t give me, because I should give more money if I want to know it. Search for a better place, it will be a waist of time and money.
    1 person found this review helpful 👍

  • 1/5 Ceci B. 3 years ago on Google
    THE RECEPTIONIST IS A F$&KING THIEF .. I saw the doctor and forgot my wallet in the room .. when I came back to ask if I had left it there the receptionist swore up and down there was nothing left behind . Then called me few days later saying she found it . When I picked it ALL MY $200 CASH WAS MISSING FROM MY WALLET .. THIS IS WRONG AND SHE SHOILD BE FIRED
    1 person found this review helpful 👍

  • 1/5 mason l. 4 years ago on Google
    Worst experience with a doctor in my whole life.i had better experiences in country considered 3rd world.
    1 person found this review helpful 👍

  • 5/5 Amanda O. 4 years ago on Google
    The staff is friendly and helpful. And the doctors are wonderful.
    1 person found this review helpful 👍

  • 3/5 adriana i. 4 years ago on Google
    I never got a call after my daughter's x-ray results from check up. She had pneumonia. I would like to know if it gone or not. My daughter is 7 years old and I called twice, but they said the laboratory didn't sent them the results. On the next morning I called the laboratory and they said that the doctor had the results 2 days before of the day that I was calling. I called again and the front desk said that they actually have the results, and ask if my daughter was going well... they were quite rude on the call and no apologizes for their mistake.. My impression was that they don't care enough. Every time that I called the front desk they were rude with me, the doctor were excellent though.
    1 person found this review helpful 👍

  • 1/5 Amin S. 4 years ago on Google
    Incompetent staff. We were told there would be 40 minutes wait time, but we ended up waiting almost two hours.
    1 person found this review helpful 👍

  • 5/5 Michelle O. 4 years ago on Google
    We find the staff very helpful and efficient. If you are lucky enough to have Dr. Lucy Nee as your Doctor, you will understand why I gave it a 5 star rating. She is professional, compassionate, thorough, has a sense of humour and listens. However, when Dr. nee is on vacation it’s a different story. Most of the substitute doctors are quite good but if you are stuck with Dr. J Olszewski..,.go another day. After quite a serious forklift accident at work, my wife decided to go to the clinic instead of the emergency department. Her injuries included a tooth being knocked out, her jaw and ribs hit the stirring wheel at quite an impact. Dr Olszewski has no bedside manner, did not examine my wife or even look up from her computer. Dr. Olszewski just asked if she wanted pain meds and how much time she wanted off. No WCB form filled out.
    1 person found this review helpful 👍

  • 5/5 Marcelo S. 4 years ago on Google
    2nd time I go there and, again, I had a positive service. The receptionist and the doctor were great.
    1 person found this review helpful 👍

  • 1/5 Sharon M. 4 years ago on Google
    Wait times are very long. I went on a weekday morning and was told 30 mins, I ended up waiting 1.5 hours. Wait times can go up to 4 hours.
    1 person found this review helpful 👍

  • 1/5 Kat M. 4 years ago on Google
    Always closes hours early in my experience. Trying to get in for something as simple as renewing a prescription is hopeless. Save yourself the trouble and go somewhere else. They need more staff desperately.
    1 person found this review helpful 👍

  • 1/5 Darlene L. 5 years ago on Google
    WORST medical clinic for wait times. I had an appt. for 1:30 and waited 1 1/2 hrs. - the staff forgot I was on the appt. list. Don't waste your time at this clinic go somewhere else - anywhere else.
    1 person found this review helpful 👍

  • 1/5 Dan R. 5 years ago on Google
    Absolutely terrible. I have never been treated this way by a doctor before. 2 hour wait when they weren't even busy too see a rude doctor who told me my answers to her questions were not specific enough and I should see another doctor. Maybe the other doctors are better but this one literally shocked me with her incompetence and blatent insults. I will never go back for walk in.
    1 person found this review helpful 👍

  • 1/5 Arthur R. 5 years ago on Google
    I wish I could give this clown act of a clinic a lower review than one star. I was told an hour which is fine, I’m the wait turned out to be more than two hours. Misleading customers this dramatically would not be allowed in any other business. The “clerk” at the counter became rude when I asked to use the washroom. Very disrespectful. Clown act.
    1 person found this review helpful 👍

  • 5/5 Kristine H. 1 year ago on Google
    I’m so happy to have found Three Steps. I was having severe, intermittent lower back pain for the past half-year, and the pain was so bad that a single flare up would cause me to be bedridden for an entire week. I tried physio, RMT, yoga, etc. but the pain kept persisting. Ella expertly diagnosed my issues during our initial consultation, and I’ve been taking pilate lessons with her and Emily ever since. Both Ella and Emily are incredibly supportive, knowledge, and kind, and ensures that my form is correct so that I’m getting the most out of each lesson. It’s only been 2 months since I started training with them, and I’m amazed to say that I have not had a single flare up. I can feel my core and back are getting stronger, and I’m SO happy to be pain-free. THANK YOU! :)
    1 person found this review helpful 👍

  • 5/5 Brian G. 1 year ago on Google
    I hurt my wrist... probably a combination of computer work and yoga and me getting older. Great to not only get exercises and stretches to allow that to heal and strengthen things so it's less likely to flare up again, but also to approach strengthening my whole body, of which my wrist inescapably is a part! Vincent has been great, answering all my questions, giving me YouTube videos for things we've done together so I can start doing them on my own (and do them properly, not just based on my memory), and also has been really knowledgable about what exercise equipment I might buy that would facilitate these things at home, as well as different kinds of mice I can try out, etc... also providing all the info about WHY these things might be helpful. I know myself... I need all that info to maintain the motivation to go out of my way to do and get these things. It won't work for me to just be told what to do and how often. I need to know why. Vincent has been able to answer all those questions, so my motivation is staying strong. Also, just working with him over many weeks and him pushing me, I've got a better appreciation for what my endurance level is (much higher than I thought) and also how quickly it improves when I stay on this stuff... then I start noticing fewer and less persistent pains that go along with that... things I just thought were "normal." They are only normal, it turns out, if I'm being a slouch, for the most part. LOL.
    1 person found this review helpful 👍

  • 5/5 Faye N. 8 months ago on Google
    Earlier this year, I started going to the studio for private Pilates lessons. Ella performed a very accurate assessment of which areas I needed to work on for improving my overall health, posture and strength. Since then, I've taken a mixture of group and private classes with various instructors (Ella, Daniel, Tracy) and everyone has been extremely professional and knowledgeable. I enjoy the level of accountability and commitment that taking classes with the studio has provided for me to help me stick to my fitness goals! I think what makes this place special is that all the instructors are attentive, detail-oriented and there is an overall theme of making sure everyone stays aware of each client's areas of improvement. Thank you Ella and team for your hard work!
    1 person found this review helpful 👍

  • 5/5 Olivia A. 8 months ago on Google
    I’ve been taking reformers Pilates classes since February and I’ve even had a few physio sessions from Renzo. Everyone is super knowledgeable and I can’t believe how much stronger I feel. I was worried I wouldn’t be able to do a lot of the exercises because of various injuries but Ella always goes out of her way to provide me with modifications. Definitely recommend!
    1 person found this review helpful 👍

  • 5/5 Alex W. 7 months ago on Google
    I have been to Three Step Fitness for a variety of paid sessions. They offer top tier value and professionalism! Their Professionals are friendly, and the Pilates and Personal Training/ Group sessions in particular are fun, high energy and you always look forward to the next session after working up a sweat. I always appreciate their tailored/ personalized approach, especially with their Nutrition Coaching which is important to implement alongside keeping physically active. They are absolutely worth checking out as they have something for everyone. Thank you.
    1 person found this review helpful 👍

  • 5/5 Jiyi C. 6 months ago on Google
    I've been to Three Step Fitness for pilates and active rehab for a few months. They are very knowledgeable and supportive, which helped me a lot to improve my mobility and strength in such a short time. What sets them apart is their personalized approach. They not only guide you through exercises during your sessions but also they taught me practical exercise I can do at home to improve my posture. I highly recommend!
    1 person found this review helpful 👍

  • 5/5 Ben H. 5 months ago on Google
    I joined the pilates with Ella and group training with David. It's my first time doing pilates. The instructors were both nice, encouraging and will push you to work harder than you think you can. Clean facility and overall nice place to get your sweat on.
    1 person found this review helpful 👍

  • 5/5 Chia C. 5 months ago on Google
    I would recommend Pilates to anyone who have back pain issues. It’s very rewarding to see improvement on my body mobility and strength at the third session. I can feel the issue is going away. Thank you Ella for being patient with me!
    1 person found this review helpful 👍

  • 4/5 Anne P. 7 months ago on Google
    I took two-to-one classes with my daughter under teacher Hannah, and my son took one-on-one classes with teacher Daniel. My daughter loved it so much that she waited for her time to exercise, and my son loved teacher Daniel so much that he still misses him and wants to exercise first when he goes back to Canada. First, while exercising, I felt my body became very light, and as my muscles gained strength, I was full of energy for my daily life. My son wasn't usually a fan of exercise, but after working out with Mr. Daniel, he became unafraid to try other sports. Pilates may be a boring and difficult exercise, but each class included a variety of equipment and movements that allowed you to exercise without feeling bored, and the movements were so well coordinated that you thought the 45 minutes went by quickly. I felt that all the compositions and movements, from the initial warm-up to the final stretching, were connected safely and scientifically. I highly recommend it to anyone who wants to grow nice muscles or correct their posture.
    1 person found this review helpful 👍

  • 5/5 June Z. 5 months ago on Google
    I highly recommend my trainer Tracy Lee. Her patience is remarkable, creating a comfortable environment for beginners like me. Her professionalism and strict approach ensure effective workouts, while her extensive knowledge guarantees a comprehensive learning experience. A top-notch choice for anyone serious about fitness. Thank you Tracy!
    1 person found this review helpful 👍

  • 5/5 S I. 3 years ago on Google
    Ella has been an inspiration and is a highly talented trainer. I have worked with her for over 5 years and found her to offer personalized programs that meet my specific athletic goals. This year I will be competing in triathlons thanks to her commitment and personalized care. Her colleague, Emily, has been instrumental in training my core strength with her Pilates program, that has increased my understanding, helped educate me in achieving a solid base and elevated my fitness level for the demands of world class competitions. Both instructors are extremely talented. Because of their dedicated focus and attention to detail, I would highly recommend them!

  • 5/5 Todd T. 3 years ago on Google
    I've been training regularly with Three Step Fitness for about 2 years, mainly for general health and fitness. I've attended their private, virtual and group sessions and all have been awesome experiences. Trainer Ella brings a lot of energy, knowledge and dedication to her clients. She pushes you to your limits, but she keeps a close watch to ensure your training responsibly and enjoying the sessions — which are typically pretty fun! I still have plenty of work to reach my personal goals, but my overall health, nutrition and functional movements have significantly improved since starting. I'd highly recommend this team if you're embarking on your health journey and looking to join an awesome studio!

  • 5/5 Steph K. 3 years ago on Google
    I can't recommend Ella highly enough the quality of her fitness classes at Three Step Fitness! She is the most skilled, professional, challenging, motivating and inspirational personal trainer I have ever trained with. I have been training with her for the past few years and I can honestly say that she is truly passionate about fitness, health, strength, and well-being for each one of her members. Don't hesitate to give this place a try, you won't regret!

  • 5/5 Mike Z. 3 years ago on Google
    Ella is very knowledgeable in the area of personal fitness. I really felt the burn after my first session even though I didn't even lift any weights. She tailored her program to help fix my posture, improve strength and flexibility, weight loss, and nutrition. After my initial 7 sessions, I had a great experience and decided to purchase 36 sessions because I'm that confident about her abilities to whip me into shape.

  • 5/5 Alysha L. 3 years ago on Google
    Having a personal trainer like Ella has been the best decision of my life. I was instantly impressed with Ella’s professional yet friendly attitude. She is extremely knowledgeable and experienced. Ella is simply the best. She will help you and motivate you to get to your goal. I highly recommend Three Step Fitness.

  • 5/5 Stella Z. 3 years ago on Google
    I started my journey with Ella 3 years ago and can't say enough about how kind, caring and motivating she is. Not only do the instructors get me to try new exercises, they also push me to keep me motivated. She is very professional and knowledgeable! Highly recommended!!!

  • 5/5 Kwang woo L. 3 years ago on Google
    Very knowledgeable and well experienced!! Fun and very enthusiastic! I am so glad that I have met her as my trainer. I have no doubt to recommend her to everyone. I live in Vancouver but I drive all the way to the studio and get training session. 100% worth the traveling time.

  • 5/5 Grace H. 3 years ago on Google
    Thanks to Ella. She has been the best teacher that I have never ever met, very professional and knowledgeable, positively motivating me to put effort and not given up for a complete beginner. Her cheerful attitude makes the training time go quickly. I would strongly recommend her to be your trainer.

  • 5/5 Clara Nam Hee K. 3 years ago on Google
    Ella is a great trainer whom I’ve been going to for the past year and a half. She is very knowledgeable and approachable. Moreover, she is attentive to your body’s needs and adjusts your diet and exercise to your abilities and lifestyle and such that it’s sustainable in the long term.

  • 5/5 Manda R. 3 years ago on Google
    Ella, is such an amazing trainer! She is always happy, positive and super motivating during our training sessions. She always does daily check in’s for meal plan and during off training. The group training were always a high energy class with a great environment of people. Highly recommended Three step fitness!

  • 5/5 정은정 3 years ago on Google
    (Translated by Google) I did PT with Ella at Three Step Fitness, If you want to lose weight in a healthy way, I highly recommend that you get training from Ella. He tells you in detail from health-related theories to diet, so try exercising with confidence! There are a lot of programs ranging from 1:1 individual P.T. to group PT, so I liked it! (Original) Three step fitness 에서 엘라쌤과 PT 했었는데, 건강하게 살 빼고 싶으신 분들 꼭 엘라쌤께 트레이닝 받으시길 강력 추천 합니다. 건강과 관련된 이론부터 식단까지 세세하게 잘 알려주시니까 믿고 운동해보세요! 1:1 개인 피티부터 그룹 PT까지 다양한 프로그램이 많아서 저는 좋았습니다!

  • 5/5 Anthony B. 3 years ago on Google
    I trained with Ella for about a year and always had a great time. Very informative and enthusiastic instruction, even helped me correct my back alignment. Highly recommend.

  • 5/5 Hyojin J. 3 years ago on Google
    Good place! Had a great experience!

  • 5/5 J2Y3S2TH 3 years ago on Google
    Great place. Excellent experience.

  • 5/5 hanna p. 3 years ago on Google
    Ella is the best! I believe the other instructors would be great !!!! Absolutely highly recommended for anyone 👌

  • 5/5 신혜진 3 years ago on Google
    (Translated by Google) I worked out together for about 10 months. I wanted to do more, but I quit because I had to return to Korea due to circumstances. I have received PT through several teachers, but I think I was the most satisfied. He prepared an exercise program according to the desired body shape, and besides exercise, diet management helped a lot. I was ignorant of the diet, but the diet program together helped me a lot. It was also good that exercise, diet, and lifestyle were generally corrected so that I could have a healthier lifestyle. Thank you for always being passionate about working out and supporting me so that I can work harder even when I'm stressed out because of my unchanging body. I think it motivated me a lot to take pictures of body shape changes in the middle of exercise and compare them Thanks to that, I was able to enjoy exercising and make a pretty body. I would like to recommend it to many people around you (Original) 운동을 10개월 가량 함께 했습니다 더 하고 싶었지만 사정상 귀국을 해야 해서 그만 두게 되었어요 PT를 여러 선생님 거쳐 받아 봤지만 가장 만족 스러웠던분 같습니다 원하는 체형에 맞게 운동 프로그램을 잘 짜주셨고 운동외에 식단관리도 도움이 많이 되었습니다 식단에 무지 했는데 함께 하는 식단 프로그램이 많이 도움이 되었어요 운동 ,식단 ,생활 습관등 전반적으로 교정이 되어서 좀 더 건강한 생활 습관을 가지게 된 점도 좋았습니다 운동 할때 항상 열정적으로 함께 해주시고 변하지 않을것 같은 몸 때문에 스트레스 받을 때도 더 열심히 할 수 있게 응원해 주셔서 감사해요 운동 중간 중간 체형변화를 사진으로 찍어서 비교해 보는 것도 많은 동기 부여가 되었던거 같아요 덕분에 즐겁게 운동도 하고 예쁜 몸도 만들 수 있어 감사했어요 주위에 많은 분들에게 추천해 드리고 싶네요

  • 5/5 K C. 3 years ago on Google
    Great personal trainer , new & super clean space

  • 5/5 Sarah K. 3 years ago on Google
    Ella has been my long time personal trainer and i can say with 100% she is such an amazing trainer! She is dedicated to her work and to her clients. Im glad that she has her own studio to further pursue her work!

  • 5/5 MiJi H. 3 years ago on Google
    Great workout. The trainers are very friendly and specialized team with expertise.

  • 5/5 JAYA K. 3 years ago on Google
    Have a great time with your faithful teacher and feel your body changes. I can sense your daily routine changes!

  • 5/5 KEVIN H. 3 years ago on Google
    She is incredibly helpful for your health. Just follow her if you have little bit of chance. I highly recommend for any health training.

  • 5/5 Soomin C. 3 years ago on Google
    Ella is a great trainer! Knowledgeable, enthusiastic and always motivates you to be better.

  • 5/5 Julia K. 3 years ago on Google
    (Translated by Google) 2 months after childbirth I decided to go back to my old body After consulting with Ella, I registered right away. Exercise with an energetic teacher😅 It was difficult and laborious, but the effect is confirmed after two months. All the bumpy lines in just two months There was a clean and solid line!!🤣 It is recommended after childbirth. Exercising really helped me get rid of muscle pain. Once you receive a consultation, you will have a positive mind ☺️ (Original) 출산후 2개월후에 바로 예전의 몸매로 돌아가겠다고 결심하고 엘라쌤과 상담후 등록을 바로 했어요 ~ 에너지 넘치는 선생님과 함께 하는 운동은😅 힘들고 고되기도 했지만, 두달뒤 효과로 딱 확인됩니다. 고작 두달만에 울퉁불퉁한 라인들은 다 정리되고 탄탄한 라인이 보여졌어요!!🤣 출산후 강추 입니다. 운동이 근육통 없애는 데도 정말 도움이 많이되더라구요. 상담 한번 받아보시면, 긍정적인 마인드부터 생길꺼예요☺️

  • 5/5 Peter L. 3 years ago on Google
    Ella is a good and caring trainer. She knows how to help you achieve your goals. She also encourages you to have healthy lifestyle and eat healthy food. You need to put in hard work but she will guide you to achieve your goals.

  • 5/5 Heeena K. 3 years ago on Google
    (Translated by Google) I've received PT for the first time, but I really appreciate Ella Sam for telling me so well and for making me exercise, who didn't even have basic physical strength ♥️👍🏻Always let me exercise happily with positive energy and take care of my diet, thank you so much :) (Original) PT 처음 받아보았는데 정말 너무 잘 알려주시고 기초 체력 조차 없엇던 저를 운동 할수 있게 만들어 주신 엘라샘 너무너무 감사해요 ♥️👍🏻항상 긍정에너지로 기쁘게 운동할수 있게 해주시고 식단도 챙겨주시고 너무너무 감사합니다 :)

  • 5/5 홍성지 3 years ago on Google
    I was very impressed by Ella’s professional knowledge about body functions, nutritions, and anatomies. She always knows the solution to the problems my body has. In our sessions, she always encourages me to move forward with motivation and energy. Every lesson, I was satisfied with the results, as I could see tangible improvements on my body. Working out and exercising regularly without an injury is what I like the most about her training. She cares about my nutrience and sleeping patterns, as well as my mental health. It is like a total package, and a total solution. With her excellent training, I feel like I am moving towards a healthier lifestyle. Therefore, I higly recomend Three Step Fitness!

  • 5/5 오하영 3 years ago on Google
    (Translated by Google) With overflowing energy and heart She does her best. Vancouver 👍 Let's start in a new place. (Original) 넘치는 에너지 .마음읓 담아서 최선을 다하는 쎔. 밴쿠버 👍 새로운 장소에서의 시작을 추카 합시다.

  • 5/5 Kim A. 3 years ago on Google
    (Translated by Google) The more I continue exercising with the Ella Sam, the more I feel that my muscles are being used evenly. The importance of food intake and information about it have also been steadily updated so that the wrong habit of skipping meals has been corrected, and it was good to check the foods I eat regularly by setting a period of time to manage them in a tense manner. Most of all, I really like exercise and show my passion to change my body more than I do, so I can concentrate on it even though it is difficult until the end of the exercise. (Original) 엘라샘과 운동을 지속할수록 몸의 근육들이 골고루 쓰인다는 느낌이 듭니다. 음식섭취의 중요성과 그에대한 정보도 꾸준히 업데이트 되어 식사를 잘 거르던 잘못된 습관도 바로 잡게 되었고, 주기적으로 일정기간을 정해 제가 먹는 음식들도 체크해 주셔서 긴장감있게 관리 해주시는것도 좋았어요. 무엇보다 운동을 정말 좋아하시고, 제 몸을 저보다 더 바꾸고싶어하시는 열정을 보여주시니 운동 시작해서 끝날때까지 힘은 들지만 계속 집중할수 있어요.

  • 5/5 HYERYUN J. 3 years ago on Google
    (Translated by Google) It's always full of energy and fun, so it's great to be able to learn fun while exercising hard (Original) 항상 에너지 넘치고 즐겁게 해주셔서 힘든 운동 하면서도 재미있게 배울 수 있어서 좋아요~^^

  • 5/5 한금희 3 years ago on Google
    (Translated by Google) I worked out with Ella and I was really satisfied!! I changed my diet every two weeks, so I followed it and exercised it, and the effect was good. I recommended a lot around Ella who pushes me to the maximum!! (Original) 엘라 랑 같이 운동했는데 진짜 만족했어요!! 식단도 2주씩 바꿔가면서 알려줘서 그대로 따라서 하고 운동했더니 효과도 좋았구요 나에 한계을 최대로 끌어올려주는 엘라 주변에 많이 추천했어요!!

  • 5/5 Amy K. 3 years ago on Google
    I have been working out with Ella and she was the best personal trainer I’ve ever worked with. She is professional and organized.

  • 5/5 김지현 3 years ago on Google
    I love the passionate and systematic exercise process here. I have suffered from back and knee pain for several years, but the pain disappeared after I exercise constantly here.

  • 5/5 Jae K. 3 years ago on Google
    Ella is the most enthusiastic and passionate trainer I’ve ever met. Not only she made me more fit, she taught me the anatomy of human body and importance of good nutrition. I get motivated in all of her classes and noticed the result in a couple of weeks. I recommend Ella 100%! Plus its her GRAND OPENING of the new gym and Im sooo looking forward to it!!!

  • 5/5 C K. 3 years ago on Google
    (Translated by Google) I didn't like exercise so much, so I stayed away from it. I made a big decision a few times and registered as a member at some gyms, and unintentionally, I only did donation every month, and I canceled it, saying'I can't do it either. Then, when my physical strength fell differently and I became helpless, I was introduced to Ella Sam and started exercising. It was great for me, a beginner to exercise, for giving classes according to the level and guiding me on a nutritional diet. He leads me to exercise time that can be boring with wit, so I keep following it. (Original) 운동을 워낙 좋아하지 않아서 멀리하고 지냈어요.몇번을 큰맘먹고 몇몇 gym에 회원등록했다가 본의아니게 매달 도네이션만 하는 모양이 되어 '난 역시 안돼'하며 취소하고 그랬네요. 그러다 체력도 날이 다르게 떨어지고 무기력해질때 Ella샘 소개받고 운동시작하게 되었어요. 운동초보인 저에게 수준맞춰서 수업해주시고 영양 식단도 안내해주셔서 참 좋았어요. 지루할수 있는 운동시간도 위트있게 이끌어주셔서 끈기없는 제가 계속 따라가게해주시네요.

  • 5/5 Angie S. 3 years ago on Google
    My Husband went to this clinic yesterday, it was great, he didn't have to wait to long and the doctor helped him. Today he is better! I just want to thank the doctor and all the precautions that they are taking during this pandemic. Great place to go, I don't understand why there is so many bad reviews. We didn't have any problem at all.

  • 5/5 Suraj T. 3 years ago on Google
    Dr. Jeanine Olszewski listened everything to me very patiently and she prescribed the medications. Within 2 weeks I started getting cured form the skin infection which I was suffering from 2 months. Thank u very much.

  • 5/5 Destiny H. 3 years ago on Google
    This medical clinic can get busy at time with delayed wait times but the doctors are truly amazing and take time to care for their patients.

  • 5/5 Yan s. 3 years ago on Google
    I don’t know why the rate is such low here, but tbh I think they deserve a five star. The front desk is very kind and friendly, Dr is professional. Overall waiting is less than 10 mins. I personally like this local walk-in clinic.

  • 5/5 Preeti M. 3 years ago on Google
    This clinic is awesome, provides excellent services to the patients as well as doctors are excellent, I was regular patient throughout my entire pregnancy, they treated me very well, I’m fully satisfied with the staff and the doctors over there, I had a great experience with this clinic! 👍👍👍👍👍

  • 2/5 Kelsey 4 years ago on Google
    Is this even a walk in clinic? Said it was a 1 hour wait, but waited for 3.

  • 1/5 Aman D. 4 years ago on Google
    Told 1hr wait and waited over 2hr only to have others who came in after me be pushed through first because they couldn't pronounce my name correctly. Terrible front staff.

  • 1/5 Lily L. 4 years ago on Google
    Told the wait was 45 minutes, ended up waiting over 2 hours.

  • 1/5 Joan M. 4 years ago on Google
    Please don’t go to this clinic. Brought my baby there last weekend and the doctor gave a wrong diagnosis to my baby and worst she prescribed antibiotic which my baby had a stomach ache and diarrhea. My baby cried non stop so we took him to the emergency and the doctor said he has no infection and asked us to stop the antibiotic. How could that doctor diagnose my baby just like that with just 3 minutes assessment and gave antibiotic right away. I will never go to that clinic again.

  • 2/5 Emily N. 4 years ago on Google
    No one answers the phone. I never got a call after my x-ray results came in (had to hound them), and my MRI results are months overdue. The answering machine doesn't work (even though it still plays), so no one calls you back. I know it's primarily a walk-in but why have an answering machine provide false hope? And they referred me to a physio clinic that only takes in children, and I am a full grown adult. They're okay in person and the roster of doctors are proficient, but the clinic itself is quite frustrating.

  • 3/5 Darek S. 5 years ago on Google
    Long wait time and doctor seemed to be rushing

  • 5/5 Dan Y. 5 years ago on Google
    In and out as a walk-in in under 1.5 hrs. Don't have unrealistic expectations, they do an efficient job here.

  • 5/5 Sheldon S. 5 years ago on Google
    dr.o is fantastic

  • 5/5 Lucy C. 5 years ago on Google
    friendly receptionist, good doctors

  • 5/5 Amira A. 5 years ago on Google
    Super awesome staff and Dt.Hippola is amazing as always.

  • 4/5 Matt M. 5 years ago on Google
    I just recently went to this clinic during my lunch break, as I work nearby. The receptionist informed me it would be about 30 minutes. Sure enough it was right around 30 minutes until I got to see a doctor. The doctor at the time was helpful and gave some possible diagnosis options, but required that I go to emergency for further evaluation (due to a complication from surgery). Based on my experience, and the convenience of the location, I would not hesitate to come here again.

  • 5/5 Lisa G. 5 months ago on Google
    The team at three step is amazing! I have done physio, Pilates, and the gym space workouts and all the staff is great. They made personalized workout plans for me and are helping me reach my goals.


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