Please everyone check carfully what you buy in bjs. While packing what I bought today 6/8/23 I had to go back in and return something that expires Tomorrow. The triscuit cookies. I love bjs my mother and I shop here all the time but bjs needs to check its bread. I bought bread on May 7th due to expire on May 18th and 2 days later the bread had mold.

I have been coming to this BJs for a number of years to pick up supplies in bulk. This place is pretty well stocked and has an abundance of everything you could need, whether it is food, toiletries, clothes, pet food, etc. I find the prices pretty reasonable and the coupons certainly do help with extra savings. The best time to go shopping is first thing in the morning as soon as they open up because parking after a certain time can be quite difficult, especially on a Saturday. Also, I wish there were more cashiers because the lines could get really long and the self checkout is not good for someone with a lot of items in their cart.

good store. the store is clean and tidy. the staff is polite. in order to be able to make purchases, you need to get a membership card

The cashier #16 is extremely rude. We understand they’re short staff and we were not rushing but she keeps giving us an attitude and keep rolling her eyes. They said that the payment it didn’t went through so we have to do it again which is fine. We were just double checking our bank account when she said “you weren’t charged twice sir 🙄” like what?? Are we not allowed to double check?! As we walk away from the register she starts talking to the next customer about what happened. Management, train your staff in basic customer service.

Went with my baby and had her diaper bag on me. After check out, the lady checks my receipt and needs to look into the diaper bag which a sign at an exit says is a policy.. bruh I’m in BJ’s you do know you sell wholesale items. She was expecting to find a generator in there?

I visited the Optical Center this past weekend I was greeted by a sweet gentlemen name tag said "Howard" After a few minutes i went to customer service to renew my membership came back and Howard was waiting for me. I paid $99.95 including insurance for my son's frame and prescription. Howard was patient, friendly, and outgoing. I do believe that this man needs help in the Optical Center so when it does get busy customers do not have to wait extended periods of time.

Good value for buying in bulk for most items. Especially with coupons. I like this particular BJ's location because it is next to Belt Pkwy, and it is easier to find parking compared to other wholesale clubs in Brooklyn. The second floor of the parking usually has space, even in a busy weekend. However, don't use the elevators because they usually have long lines.

It's a good store. Great experiences with customer service, who are accommodating and pleasant to work with. But everyone in the parking lot today (Sunday afternoon, 4pm) is driving like it's the fast and furious. Which of course, is not the store's fault.

The service is strange! BJs has weird policies. The app doesn't always shows what's in stock at a store and some items don't appear to be in-stock, even if there's a truck load of it on the shelf! It seems to favor customers with credit cards over everyone and anything else! The check-out lines tend to move slower than other warehouses. Maybe it's because they still allow people to clip coupons and redeem vouchers. The self-checkout line are the worst. They let people with more than 20 items. The system will NEVER prompt a customer to enter the # of items inside the cart! It's like a game for their customer service and security goons. They deliberately let people scan/mis-scan whatever they want, believing the receipt checker will correct everything on exit. The self-check out beeps even when the wrong bar-code is scanned like it was a normal code! I have never interacted with auto-selfcheck as ambiguous as BJ's. It can simply ask the customer to enter the items purchased and then weigh the corresponding items on the scale. Some items like chips that come in two bags require the customer to scan both bags and appear strangely as 1 item! The POS doesn't inform the that only bag 1 of 2 was scanned. The thing is a mess! The scanners at the other warehouse are much more accurate.